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Hôtel Chastellares

Auron , Place Centrale (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHôtel Chastellares is a highly recommended mountain retreat with an unbeatable location in the heart of Auron village, just steps away from the ski lift. The hotel offers stunning panoramic views of the mountains and ski runs from the rooms and terraces, making it perfect for active travelers looking to enjoy the area's many sports activities. The accommodation is clean, pleasant and well-appointed with everything you need for a comfortable mountain stay. The hotel staff is friendly, accommodating and always ready to listen, ensuring a pleasant stay. Hôtel Chastellares warmly welcomes kids and pets, making it an ideal spot for a family getaway. The hotel is perfect for anyone looking to enjoy their winter holiday in the snow with ski storage lockers and ski-in/ski-out accommodations. The beds are comfortable and spacious, providing a good night's sleep. While some guests found the hotel a bit outdated, the newly renovated rooms were described as cute and perfect for a two-star rating. The hotel is incredibly dog-friendly with no additional fees for furry friends and the owners themselves adore animals. Overall, Hôtel Chastellares is a great option for a clean and comfortable stay with stunning mountain views.
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Hotel near Golf Courses

Where is the golf course located? Outside the premises. Exact distance: 2000m

Are there practice facilities available for players? Yes

Has the golf course received any awards? Yes

Hotel near Ski Resorts

Family Friendly Hotel

What percentage of your guests are families? Under 50%

Family-Friendly room types:

Family rooms. Number: 6

Connecting rooms (with intermediate door). Number: 6

Triple rooms. Number: 10

Quad rooms. Number: 2

Please suggest which room type a family with one child should choose and where the child will sleep:
oui gratuit pour le bébé, au dela de deux enfants , il faut prendre une chambre familiale(communicante)

Dog Friendly Hotel

Dog Play Area Dogs Stay Free

Do you accept dogs in all rooms?
Yes

Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.

Should the dog owner notify you before checking in?
Not necessarily

Hotel with Tennis Courts,

3-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Hotel where Dogs Stay Free

Hotel with Play Area For Dogs,

Room Types

Double Room with Balcony and Slope View This room features a south-facing balcony with a view of the mountains. The size of the balcony ranges from 6 m² to 2 m².

Triple Room with Terrace and Slope View This room features a south-facing balcony with a view of the mountains. The size of the balcony ranges from 6 m² to 2 m².

Triple Room with Balcony (2 Adults + 1 Child) and Slope View This room features a south-facing balcony with a view of the mountains. The size of the balcony ranges from 6 m² to 2 m².

Family Room with balcony and Connecting Doors and Slope View Two rooms with balcony, facing south, and connecting door - View of the ski slopes.

Family Room with Terrace - Connecting Doors Two rooms with terrace - Connecting door, facing south, view of the ski resort and slopes.

Basic Double Room with Village View Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a dressing room as well as mountain views. The unit has 1 bed.

Basic Triple Room with Village view Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The triple room offers a wardrobe, a safe deposit box, a dressing room, a flat-screen TV with satellite channels, as well as mountain views. The unit offers 2 beds.

Basic Family Room with Village View (2 Adults + 2 Children) Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The family room features a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a dressing room as well as mountain views. The unit has 2 beds.

Double Room with Terrace The spacious double room provides soundproof walls, a wardrobe, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Deluxe Double Room Boasting a balcony with mountain views, this double room also offers soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.

Superior Triple Room Boasting a balcony with mountain views, this triple room also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.

Superior Family Room The spacious family room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as mountain views. The unit offers 3 beds.

About Hôtel Chastellares

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Guest Reviews

7.1

Good

Location

The Hôtel Chastellares boasts a truly unbeatable location for your mountain retreat, according to numerous satisfied guests. Nestled at the heart of the charming Auron village and just steps away from the ski lift, this hotel is perfect for active travellers looking to make the most of the area's many sports activities, such as mountain biking, trekking and downhill skiing. Reviews also praise the stunning panoramic views of the mountains and ski runs from the rooms and terraces, as well as the convenient proximity to restaurants and other amenities. The hotel's central position means guests can enjoy the bustle of the town square and the slopes right at their doorstep, while still being able to enjoy a peaceful and tranquil setting. The accommodation itself is clean, pleasant and well-appointed with everything you need for a comfortable mountain stay. All in all, the location of the Hôtel Chastellares is simply sublime and offers the perfect vantage point from which to explore and appreciate the beauty of the region.

Breakfast

When it comes to breakfast at Hôtel Chastellares, opinions are mixed. Some guests were deeply unsatisfied, reporting that the buffet had not been set up, there was no variety, no cheese or meats and the cereals looked like leftovers from the winter season. They also noted unclean glasses and cutlery and weak coffee. However, the majority of guests enjoyed their breakfast experience. They described the breakfast as diverse and complete with a good selection of pastries, fresh fruit and cooked options. The breakfast buffet was excellent and plentiful with a view of the slopes. Some guests even described it as perfect, top-notch and of high quality. However, others found the breakfast limited and basic. All in all, the breakfast experience at Hôtel Chastellares varies greatly depending on who you ask, but it seems that most people had a positive one.

Rooms

Hôtel Chastellares offers a range of rooms, from newly renovated ones with tasteful mountain decor to outdated and worn ones. The rooms on the back have stunning views of the slopes and terraces, making up for some smaller or less modern rooms. Some guests mentioned issues with temperature regulation and privacy in their rooms, as well as a few maintenance issues such as nails sticking out or broken shutters. However, most guests praised the cleanliness, comfortable bedding and spaciousness of the rooms. Some guests felt that the photos online did not match their actual room and a few complained about the high price for a basic or outdated room. Overall, guests found the renovated rooms charming and comfortable with beautiful views of the mountains.

Beds

When it comes to a good night's sleep, Hôtel Chastellares seems to deliver. Guests praise the comfortable and spacious beds with some even raving about the "top" quality of the bedding. The views from the rooms are also a highlight with some offering stunning mountain views. Cleanliness seems to be a priority with many guests noting the neat and tidy bathrooms and adequate storage for multiple adults in the room. While there were a few negative comments about maintenance issues in some rooms, most agreed that the hotel provides a good value for the price. Overall, if you're looking for a cozy place to rest your head during your ski trip, Hôtel Chastellares might just be the ticket.

Cleanliness

If you're looking for a hotel that's both comfortable and clean, Hôtel Chastellares won't disappoint. Multiple guests raved about the cleanliness of the rooms with some describing them as 'very clean', 'super clean' and 'spotless'. Reviews consistently praised the hotel staff for their warmth and availability, making for an all-around positive experience. On the flip side, a small number of negative reviews noted issues with cleanliness and maintenance, although these were outweighed by the positive feedback. Overall, Hôtel Chastellares is a great option for a clean and comfortable stay with stunning mountain views.

Staff

Hôtel Chastellares' staff is highly praised by guests for their warmth and attentiveness. The owner and personnel are described as friendly, accommodating and always ready to listen. Many guests specifically mention the owner, who goes out of his way to ensure guests' comfort and enjoyment. Even the owner's dog is noted for its friendliness! Other positive remarks include the staff's professionalism, hospitality and availability. A few guests report negative experiences with certain staff members, but these reviews are in the minority. Overall, guests find the staff of Hôtel Chastellares to be welcoming and dedicated to ensuring a pleasant stay.

Family

If you're looking for a peaceful and family-friendly destination, Hôtel Chastellares might just be the place for you. This hotel warmly welcomes kids and pets with no apparent restrictions on accommodating furry friends. Guests with families have praised the intimate and calming atmosphere, making it an ideal spot for a family getaway. Additionally, the spacious and tidy rooms can comfortably accommodate a family of four, including teenagers. The hotel staff, Monique and Hubert, will make sure that all guests receive excellent care and attention, ensuring an enjoyable stay. While some guests have noted that the shower/bath arrangement may not be ideal for seniors, overall, guests seemed content and had a great time with their families at the hotel.

Ski

If you're looking for a ski holiday, Hôtel Chastellares should be at the top of your list. This hotel is excellently located in the heart of the resort, just 100 meters from the ski lift. The rooms are well-equipped with exposed terraces boasting gorgeous mountain and ski slope views. You'll receive a warm welcome and be impressed by the cleanliness of the rooms, which have comfortable mattresses. The hotel is conveniently situated a few steps from the ski domain, restaurants and all activities. Additionally, it offers ski storage with lockers. For those who prefer ski-in/ski-out accommodations, you'll be happy to know that the hotel is directly on the slopes with stunning ski views. Guests have raved about the hotel's location, recommending it for an excellent ski weekend in a top mountain resort. Overall, Hôtel Chastellares is perfect for anyone looking to enjoy their winter holiday in the snow.

3 Star

Hôtel Chastellares is a simple and cozy hotel perfectly located in the city center. Although some guests found the hotel a bit outdated, the newly renovated rooms were described as cute and perfect for a two-star rating. However, others thought the hotel didn't deserve its three-star rating and found the price slightly expensive for the facilities and services they received. Some guests were disappointed by the limited breakfast options, while others appreciated the quality of the food despite the lack of variety. Overall, the hotel received mixed reviews, but those who enjoyed their stay praised the hotel's central location and charming rooms.

Dog Friendly

Hôtel Chastellares is a haven for pet lovers. The hotel is incredibly dog-friendly with no additional fees for furry friends. The owners themselves adore animals, as evidenced by their care for guests' pets, including cats. One guest even gave a special mention to the owners' love for their dog Pacha. Children and animals are both warmly welcomed, but one reviewer did express discomfort around a large St. Bernard in the hotel's entrance. Nevertheless, the hotel's dog-friendly amenities and services are top-notch with nothing missing to accommodate four-legged guests.

No, Hôtel Chastellares doesn't have any pool.

No, a spa isn't available at Hôtel Chastellares.

Yes, Hôtel Chastellares welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

No, parking facilities aren't available at Hôtel Chastellares.

No, Hôtel Chastellares doesn't have a gym.

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