The pool area at Mantra Parramatta received mixed feedback from guests. While many found the pool very nice and relaxing, even calling it amazing, others felt it was too cold to use and suggested additional heating during colder months. The spa received positive mentions as a heated facility, but its availability was sometimes a concern due to maintenance closures. Some guests noted that the pool facilities were clean, even as the area seemed dated with missing and chipped tiles. The pool, often described as a lap pool, did not meet the expectations of those wanting a longer pool for regular exercise. Periodic maintenance work also led to pool closures, which some visitors found disappointing. Despite these issues, the pool remained a popular spot, particularly among families with children.
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