Hotel Exe Reina Isabel

Avila 40.65713800, -4.68565600 , Paseo De La Estación, 17 (Show on Map)
8.7
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Exe Reina Isabel receives high praise for its excellent location, situated close to Ávila's historic center with easy access to major transport links. This prime spot allows guests to explore the city's cultural landmarks without needing a car, while also offering quiet and safe surroundings for a restful stay. The availability of parking options, both on-site and nearby, adds to the convenience for those traveling by car.

The breakfast experience at the hotel is another highlight with guests commending the variety and quality of the offerings. The breakfast buffet features an extensive selection, including fresh fruits, homemade cakes and both savory and sweet options, making it a delicious and energizing start to the day. Friendly and professional breakfast staff bolster the positive experience, although some guests suggest improvements in variety and freshness.

When it comes to dining, the hotel's small tavern and cafeteria receive general approval for providing a convenient and tasty option on-site. While some service issues are noted, the quality of the food and the reasonable prices are often praised.

The rooms at Hotel Exe Reina Isabel are lauded for their spaciousness and comfort. Guests appreciate the large, clean and well-lit rooms with comfortable beds contributing to a good night's sleep. Bathrooms are often described as spacious and complete with desirable amenities. Despite some remarks about dated decor, the overall charm and cleanliness of the rooms are well-regarded.

Cleanliness throughout the hotel is consistently praised with guests often describing the rooms and facilities as spotless and well-maintained. The attention to detail in cleaning, along with the friendly and attentive staff, ensures a welcoming environment.

The hotel staff consistently earn glowing reviews for their exceptional service and friendliness. Guests highlight the attentive, efficient and courteous reception staff, as well as the professionalism across all departments. The staff's dedication to ensuring a pleasant stay is a standout feature.

When it comes to Wi-Fi, experiences vary. While some guests report strong and reliable connections, others encounter issues with speed and stability. Despite these inconsistencies, the high level of customer service remains a prevalent theme.

Hotel Exe Reina Isabel offers practical parking solutions, including an underground garage and accessible street parking. Though some guests find the garage spaces tight, the ample availability of parking options in the vicinity is appreciated.

The surrounding area is known for its tranquility, offering a peaceful environment with a few bars and a small tavern for relaxed evenings. This serenity, combined with soundproof rooms, ensures a restful experience.

Guests frequently laud the beds for their comfort and size, significantly contributing to the hotel's reputation for providing restful nights. The spacious rooms and quality bedding further enhance this positive sentiment.

Opinions on the hotel's four-star rating are mixed. While many guests find the facilities and services meet expectations, some believe there is room for improvement in terms of maintenance and amenities. Nonetheless, the overall impression is that of a solid hotel offering good value for money.

Accessibility is another strong point with the hotel's location near the train station and major attractions making city exploration convenient. The accessible garage also adds to the ease of arrival for those driving.

In summary, Hotel Exe Reina Isabel stands out for its prime location, excellent cleanliness, comfortable rooms and superb staff, making it a solid choice for travelers visiting Ávila. Despite minor areas for improvement, the hotel's overall quality and service ensure a highly satisfying stay.
Show more
Categories
Hotel Taking Steps Towards Sustainability
This hotel provides eco-friendly toiletries. This practice indicates a commitment to reducing the environmental impact associated with guest amenities by choosing products with a lower ecological footprint.

Hotel near Nightlife Spots
Situated on Paseo De La Estación, this hotel is conveniently located near the train station and within walking distance of the historic quarter, offering easy access to nightlife and attractions.

Hotel with Parking
This hotel provides secure, indoor, private, and on-site paid parking, offering high convenience despite the fee. Reservation is needed.

4-Star Hotel
This hotel offers well-equipped rooms and a convenient location. It provides a comfortable stay with good access to the city's attractions.

Luxury Hotel

Hotel for Honeymoon

Romantic Hotel

Room Types
Doble room with extra bed The double room provides air conditioning, soundproof walls, a terrace with a quiet street view as well as a private bathroom featuring a bath.

Double or Twin Room This room does not provice terrace

Double or Twin Room with Parking The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a hairdryer. The double room features a minibar, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV.

Junior Suite This suite's special feature is the hot tub. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite has parquet floors, a seating area with a flat-screen TV, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Double Room with Terrace The double room offers air conditioning, soundproof walls, a terrace with a quiet street view as well as a private bathroom featuring a bath. The unit offers 1 bed.

Guest Reviews
8.7
Very Good
Location
Hotel Exe Reina Isabel boasts an enviable location close to the heart of Ávila, making it a convenient choice for travelers. Just a short walk from the historic center, the hotel offers easy access to the iconic city walls and the old town within 10 to 15 minutes on foot. This proximity allows guests to immerse themselves in the city's rich history without the need for transportation.

Adding to its appeal, the hotel is situated near both the train and bus stations, making it an ideal base for those arriving by public transport. The location also features easy access to major roads, streamlined entry and exit points and ample parking options, ensuring a hassle-free stay whether arriving by car, train or bus.

Guests frequently highlight the hotel's quiet and safe environment, which is perfect for restful nights despite being so close to the city center. The surrounding area offers various restaurants, bars and attractions, adding to the convenience and enjoyment of the stay.

The hotel's clean and comfortable facilities, combined with the friendly and attentive staff, enhance the overall experience, earning high regards and recommendations from previous visitors. Whether for a short business trip or a leisurely exploration of Ávila, Hotel Exe Reina Isabel consistently delivers comfort and convenience in a prime location.

Breakfast
Hotel Exe Reina Isabel offers a breakfast experience that garners mostly positive reviews from its guests. Many appreciate the excellent, varied and hearty breakfast options available, praising both the quality and the abundance of the offerings. The breakfast buffet is often highlighted for its extensive selection, including fresh fruit, homemade cakes and both savory and sweet options catering to diverse tastes.

Guests frequently describe the breakfast as delicious, amazing and spectacular with some calling it perfect and looking forward to it each morning. The friendly and professional staff, particularly those attending to the breakfast service, also receive commendations for their attentiveness and kindness.

However, there are a few remarks pointing to areas for improvement. Some guests found the breakfast to be lackluster or limited, noting that it could benefit from greater variety and more freshly made items. There were occasional comments about the quality of specific items, such as the coffee, which did not meet some guests' expectations.

Overall, Hotel Exe Reina Isabel seems to deliver a satisfying breakfast experience with a wide range of options and excellent service, despite minor room for enhancements.

Dinner
Hotel Exe Reina Isabel offers a convenient dining experience within its premises, particularly appreciated through its small tavern and cafeteria service. Guests can dine without the need to venture out, which is particularly advantageous as the surrounding area offers limited options for dining and drinks. The quality of food at the bar is generally praised, offering great tapas and very good cuisine. Prices in the hotel's cafeteria are noted to be fantastic, making it a good value for the quality and service provided. However, a few guests have encountered service issues, such as long wait times and subpar dishes, like dry and burnt veal escalope. Despite some mixed reviews, the overall sentiment leans towards a positive dining experience with good quality and reasonable prices.

Rooms
Guest reviews of Hotel Exe Reina Isabel frequently highlight the spaciousness and comfort of the rooms. Guests commend the rooms for being large, clean and well-lit with many finding them to be cozy and well-equipped. The beds are consistently described as very comfortable, contributing significantly to a restful stay. Many rooms have delightful features such as large bathrooms, terraces and impressive amenities like jacuzzis that enhance the overall experience.

The general decor of the hotel and rooms is often appreciated with some describing it as classic and charming. Despite some comments about the decor being a little dated, it is still well-maintained and adds to the hotel’s character.

Cleanliness is another strong point with numerous guests noting how immaculately clean their rooms were. This attention to cleanliness extends to the bathrooms, which were frequently described as spacious and complete, often equipped with bidets and large tubs.

A recurring theme in the reviews is the quiet nature of the rooms, allowing for peaceful rest. However, there are occasional mentions of rooms being poorly insulated against noise. Despite this, the overall ambiance of the hotel is praised for being serene and pleasant.

Guests also appreciate the small details and attentiveness of the staff, which contribute to a comfortable and enjoyable stay.

In sum, Hotel Exe Reina Isabel garners positive feedback for its spacious, clean and comfortable rooms, excellent bathroom facilities and charming decor, making it a solid choice for travelers seeking a cozy and restful environment.

Beds
Guests at Hotel Exe Reina Isabel consistently praise the beds for their comfort and size. Many reviews highlight that the beds are not only large, often described as king-size or extra-large, but also exceedingly comfortable, contributing to a restful night's sleep. The spaciousness of the rooms is frequently noted, complementing the generous bed sizes. Quality bedding and an ample number of soft pillows further enhance the comfort level. Despite a few mentions of smaller or noisier beds, the predominant sentiment is overwhelmingly positive with the comfort of the mattresses being a standout feature. Overall, the bedding experience at Hotel Exe Reina Isabel leaves a strong, favorable impression on guests.

Cleanliness
Hotel Exe Reina Isabel stands out prominently for its exceptional cleanliness and attentive service. Guests repeatedly praise the immaculate state of the rooms, citing everything from the bedding to the facilities as spotless and free of dust. Many use terms like outstanding, excellent and impeccable to describe the high standards of cleanliness throughout the hotel, including corridors and lobbies.

The consistently clean and comfortable conditions provide a welcoming and safe environment for visitors. Attention to detail in maintaining cleanliness is frequently highlighted with thorough and meticulous room cleaning contributing to the overall positive experience. This dedication to cleanliness is further reflected in the clean and comfortable accommodations with many noting well-kept, cozy and pleasant rooms.

Guests also appreciate the attentive staff who ensure that cleanliness is maintained at superior levels. Various reviews emphasize the comfortable and spacious rooms, alongside clean and pleasant facilities that enhance the overall stay. Whether it's the toilet, bedroom or commons areas, the emphasis on cleanliness seems to be a hallmark of the hotel's service quality.

A few minor remarks suggest that while most areas are exceptionally well-maintained, there is room for slight improvements in some details. However, the general consensus remains overwhelmingly positive about the hotel's cleanliness, further supplemented by the friendly staff and comfortable amenities that round out a highly satisfying stay.

Staff
The staff at Hotel Exe Reina Isabel consistently receive high praise from guests for their exceptional service. The team is characterized by its youth and friendliness, making guests feel welcomed from the moment they arrive. Reception staff stand out with their attentiveness, efficiency and politeness, offering professional and courteous assistance at all times. The staff's commitment to guest satisfaction is evident with many mentioning the superb customer service and personal attentiveness shown throughout their stay.

Guests highlight the staff's ability to handle requests promptly and with great kindness, particularly the receptionists who are described as charming and helpful. The dining and bar staff also contribute to the hotel's positive atmosphere, ensuring that service is friendly and efficient. Many guests note the excellent and kind treatment received across all departments, from reception to room assistants.

Overall, the hotel's staff are commended for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. This dedication to high-quality service and personal attention makes Hotel Exe Reina Isabel a standout choice for travelers seeking a welcoming and enjoyable experience.

Wi-Fi
Hotel Exe Reina Isabel offers a mixed experience when it comes to its Wi-Fi service. On the positive side, several guests noted that the Wi-Fi connection was very good, strong and exceptionally good, making it ideal for those who need reliable access to the internet. However, there were also concerns voiced by other guests about the Wi-Fi being weak, slow and unstable. Some reported that the internet would suddenly stop working and a few felt that the Wi-Fi appeared insecure. There were even instances where there was no internet connection for three days. Despite these Wi-Fi issues, guests consistently praised the hotel's fabulous staff attention, indicating high levels of customer service.

Parking
Nestled in a bustling area, Hotel Exe Reina Isabel offers a variety of parking solutions that cater to different needs. The hotel provides convenient and practical on-site parking, which many find to be a significant advantage. The underground parking garage is noted for being particularly functional and safe, despite having narrow spaces that some guests found challenging to navigate. For those who prefer alternative options, street parking is also easily accessible. Many guests appreciated the ample availability of free parking nearby, including street zones and spaces near the station.

The hotel staff's proactive communication, especially regarding street construction issues, is seen as a helpful gesture. Despite some reports of difficulty accessing the garage on the first attempt and the tight nature of parking spots, guests generally found parking to be manageable. The convenience of having parking adjacent to the hotel, along with the security it provides, adds to the overall positive experience. Additionally, the availability of both free and paid parking options near the hotel ensures that guests have flexibility based on their preferences.

Nightlife
The area surrounding Hotel Exe Reina Isabel is known for its tranquility, making it an ideal spot for families and those seeking a peaceful environment. The vicinity offers a few bars and a small tavern downstairs within the hotel itself, providing options for a relaxed evening with drinks. While the nightlife is limited and the streets become quiet after 9 pm, the serene atmosphere ensures a restful experience, free from noise disturbances. Soundproof rooms further enhance the quiet ambiance, allowing guests to enjoy a peaceful night’s sleep.

4 Star
Hotel Exe Reina Isabel shows a mix in opinions regarding its four-star rating, facilities and services. Positive feedback reflects it as a true four-star hotel with standards that align with similar establishments. Guests appreciate the good value for money, especially given the hotel's price range. It offers everything expected from a four-star place with facilities that some even rated as perfect or a 10.

However, there are critics who feel the hotel doesn't quite meet the four-star standards, describing it as barely hitting the mark or falling short in terms of amenities maintenance. Some specifically mention tired facilities and old furnishings, suggesting a refurbishment might be needed. Others outright state it doesn't deserve its fourth star or that the relationship between stars and quality is misaligned. Despite the division in opinions, many guests agree it is a decent hotel but sees room for improvement to fully embody the four-star experience.

Accessible
Situated conveniently near the train station and offering easy access to the city center, Hotel Exe Reina Isabel boasts a prime location for exploring the urban expanse on foot. Guests appreciate the hotel's easy access to Wi-Fi and its accessible garage, which makes arrival by car and parking hassle-free. Multiple reviews highlight the suitability of the hotel for city sightseeing, adding to its appeal for tourists aiming to explore nearby attractions. While the hotel is generally praised for its accessibility, it may not cater adequately to those with reduced mobility. Overall, the combination of location and accessibility features provides a solid base for navigating the city with ease.


No, Hotel Exe Reina Isabel doesn't have any pool.

No, a spa isn't available at Hotel Exe Reina Isabel.

No, Hotel Exe Reina Isabel doesn't allow dogs.

Yes, parking facilities are available at Hotel Exe Reina Isabel.

No, Hotel Exe Reina Isabel doesn't have a gym.

Location Show Map
More Options
  • Hotel in Avila

  • 8.7 Very Good

  • From $79

  • Hotel in Avila

  • 8.7 Very Good

  • From $81

  • Hotel in Avila

  • 8.3 Very Good

  • From $71

  • Hotel in Avila

  • 9.5 Excellent

  • From $88



6,892,075

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ