The Mercure Chester Abbots Well Hotel is a mixed bag according to guest reviews. While the location is excellent for exploring Chester and the surrounding area, the breakfast and dinner experiences received varied feedback. The rooms are also a mixed bag with some guests having a great experience while others were disappointed with outdated and run-down decor. The cleanliness of the hotel also received mixed reviews. However, the staff are praised as being amazing, friendly, knowledgeable and professional. The spa is a great addition to the hotel, although the pool has mixed reviews. Families and couples will enjoy their stay, but the hotel falls short of expectations for a four-star rating.
Macdonald Craxton Wood Hotel & Spa, Chester is a great location for those wanting to explore the area with easy access to local attractions like Chester and Cheshire Oaks. While some guests enjoyed their breakfast, others were disappointed with the service, quality and lack of options. Dining at the hotel is hit or miss with some standout experiences but also unpredictable culinary journeys. The rooms are generally clean and spacious, but some are outdated and in need of attention. The staff are friendly and helpful with a warm and welcoming atmosphere. The spa and leisure facilities are good with a lovely swimming pool and excellent spa facilities. The hotel is also very dog-friendly with plenty of space for walking your furry friend. Overall, Macdonald Craxton Wood Hotel & Spa, Chester offers a comfortable stay with some highlights and some areas for improvement.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Backford