Baling Mountain Garden Village
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Summary of reviewsBaling Mountain Garden Village shines as a centrally located retreat in Baling town, offering easy access to shops, restaurants and local markets. The strategic location and the outstanding views of Baling Mountain, coupled with a serene and cool environment, make it a popular choice for travelers eager to explore the area on foot.
The property features rooms that are beautifully designed, spacious and well-decorated with modern amenities, which many guests find comfortable and appealing. The beds and pillows are frequently highlighted for their comfort, ensuring a cozy stay. However, the overall experience in the rooms is mixed due to notable maintenance and cleanliness issues such as dated furnishings, inconsistent housekeeping and sporadic cleanliness reports.
Guests also praise the convenience and security of the parking facilities, which allow for easy access right beside their rooms, though challenges arise during full occupancy.
The staff at Baling Mountain Garden Village have received appreciation for their friendliness and helpfulness. Nevertheless, there are instances of absenteeism at the reception and inconsistencies in hospitality, which have affected the overall guest experience.
One significant drawback is the lack of breakfast service, a feature missed by many who had previously enjoyed local delicacies. This, coupled with the reported cleanliness problems and a need for better maintenance, highlights areas for improvement.
In terms of pricing, many guests feel that the value does not align with the cost, noting that the facilities and services provided do not justify the premium rates. Despite these issues, Baling Mountain Garden Village remains a favored spot for its beautiful location and comfortable amenities, making it a good option for those looking to enjoy the scenic views of Baling Mountain and its surroundings.
Categories
The property features rooms that are beautifully designed, spacious and well-decorated with modern amenities, which many guests find comfortable and appealing. The beds and pillows are frequently highlighted for their comfort, ensuring a cozy stay. However, the overall experience in the rooms is mixed due to notable maintenance and cleanliness issues such as dated furnishings, inconsistent housekeeping and sporadic cleanliness reports.
Guests also praise the convenience and security of the parking facilities, which allow for easy access right beside their rooms, though challenges arise during full occupancy.
The staff at Baling Mountain Garden Village have received appreciation for their friendliness and helpfulness. Nevertheless, there are instances of absenteeism at the reception and inconsistencies in hospitality, which have affected the overall guest experience.
One significant drawback is the lack of breakfast service, a feature missed by many who had previously enjoyed local delicacies. This, coupled with the reported cleanliness problems and a need for better maintenance, highlights areas for improvement.
In terms of pricing, many guests feel that the value does not align with the cost, noting that the facilities and services provided do not justify the premium rates. Despite these issues, Baling Mountain Garden Village remains a favored spot for its beautiful location and comfortable amenities, making it a good option for those looking to enjoy the scenic views of Baling Mountain and its surroundings.
Chalet with Parking
As a chalet, it is expected to have parking facilities. The mountain garden setting suggests a more secluded location where having a car and parking is beneficial.
Chalet for Honeymoon
Small Chalet
3-Star Chalet
Guest Reviews
Baling Mountain Garden Village boasts a fantastic central location right in the heart of Baling town, making it a very strategic choice for travelers. The hotel offers easy access to shops, restaurants and local eateries, perfect for those who love to explore street food and local markets. Guests appreciate the property's convenience with everything in Baling being within walking distance.
The location is notably easy to find, providing a great base from which to explore the town. Visitors are treated to stunning views of Baling Mountain and the surrounding area, adding to the hotel's appeal. The environment around the hotel is beautiful and cool, offering a serene backdrop for a relaxing stay.
All in all, Baling Mountain Garden Village is praised for its strategic and convenient location, making it an excellent choice for travelers looking to explore Baling town while enjoying breathtaking mountain views.
Baling Mountain Garden Village stands out as a serene escape with many attributes, but there is a notable absence of breakfast service. Several guests have expressed their disappointment over the lack of breakfast, especially those who had enjoyed the previously offered nasi lemak bungkus paired with teh tarik. The absence of this local delicacy, which had been highly praised in the past, has been particularly missed. Consistency in breakfast offerings has also been an issue with some guests receiving conflicting information about whether breakfast would be provided. If the hotel could reintroduce breakfast, it would greatly enhance the overall experience for future visitors.
Baling Mountain Garden Village offers a mixed experience for guests, particularly when it comes to the rooms. Many reviews highlight the beautiful design and concept of the rooms, which are described as comfortable, spacious and well-decorated with sweet and nice interiors. The views from the rooms are often praised as beautiful, adding to the overall ambience. Guests also appreciate the cleanliness in some cases, noting that the rooms are clean, modern and come with useful amenities like a mini-fridge and coffee/tea making facilities.
However, there are consistent concerns about maintenance and cleanliness. Several reviews point out that the rooms appear dated and are not properly maintained with some containing old and broken items. Cleanliness varies significantly with reports of smelly bedsheets, dusty surfaces and even blood stains on the bedding. Some rooms were found to be full of mosquitoes or not properly swept. The size of the rooms and the layout also seem to be problematic for some guests with mentions of small, crowded rooms and misleading descriptions of room size online.
Despite these issues, the beds and pillows are frequently noted as very comfortable, making for a cozy stay. The hotel's location is convenient, situated close to the town and a nearby café. Overall, while the aesthetic appeal and certain comforts of the rooms are commendable, there is definite room for improvement in terms of maintenance and cleanliness to provide a consistently pleasant experience for all guests.
The beds at Baling Mountain Garden Village have received mixed reviews from guests. On the positive side, many have praised the beds and pillows for being extremely comfortable with some noting that the thick mattresses contribute to a good night's sleep. However, there are several issues that detract from the overall experience. Guests have reported that the bedframes can be quite noisy, especially for heavier individuals and some mattresses are described as being too firm, causing discomfort in the morning.
Cleanliness also appears to be a concern, as there have been multiple reports of dirty bedsheets, stained comforters and even the presence of ants and food remnants. The preparation of the beds has not met some guests' expectations with comments about untidy and unclean sheets and comforters. Given these mixed experiences, the hotel might need to address both the cleanliness and structural integrity of the beds to enhance guest satisfaction.
Baling Mountain Garden Village offers a picturesque retreat close to the city with beautiful views of Bukit Baling. The venue boasts well-designed and comfortable rooms, making it initially inviting. Unfortunately, the hotel suffers from significant cleanliness issues. Reports highlight dirty floors, bathrooms with visible stains, spider webs and even cockroach sightings. Lizard droppings and dust are common concerns, alongside poorly maintained linens and inconsistent housekeeping.
While some guests have noted that rooms come equipped with fresh towels and are nicely decorated, the overall cleanliness of the environment leaves much to be desired. The swimming pool area, although a potentially enjoyable feature, is often dirty and slow to fill, possessing insects and small animals.
Maintenance and upkeep appear lacking with common complaints about cracked toilets, dirty bath pools and stained interiors. The water pressure in the bathrooms is also inconsistent, alongside broken and rusted amenities. Lack of proper soundproofing further detracts from the comfort of the stay.
The hotel’s potential shines through in its design and convenient location, but significant improvements in cleanliness and maintenance are necessary to enhance the overall guest experience.
The staff at Baling Mountain Garden Village receive mixed reviews from guests. Positively, they are frequently described as friendly, helpful, courteous, honest and attentive. Guests appreciated that the employees tried their best to accommodate requests despite potential language barriers and that certain staff members were particularly polite and nice during interactions.
However, there are notable criticisms as well. Guests reported that staff are often absent from the reception area, both during arrival and throughout the stay, leading to situations where communication had to occur solely via phone. This made it difficult for guests to get immediate assistance or answers to their queries. Additionally, some guests found staff members cold or rude, indicating inconsistencies in hospitality. The receptionists, in particular, were noted for not smiling or being warmly welcoming.
Overall, while the staff at Baling Mountain Garden Village generally strive to offer good service, improvements are needed in terms of availability and consistent professionalism to enhance the guest experience.
Baling Mountain Garden Village offers a mostly positive parking experience with its spacious and convenient parking lot. Guests appreciate the ability to park their vehicles right beside their room doorsteps, providing easy access and ensuring a hassle-free arrival and departure. Free parking is provided for one car per room, adding to the convenience. The parking area is described as safe and secure, granting peace of mind for travelers.
However, during full occupancy, the parking situation can become slightly challenging, especially for larger vehicles like SUVs and MPVs. Some guests have noted the parking spaces are narrow and limited, making it tricky to maneuver bigger cars. Despite these minor drawbacks, the overall access and availability of parking right in front of the rooms remain a significant advantage for most visitors.
Baling Mountain Garden Village is noted for being situated in a picturesque area, ideal for photography enthusiasts looking for scenic views. However, several guests have expressed that the pricing is relatively high for what is offered. The cost, often described as expensive, does not seem to match the level of facilities and services provided. Guests expected more value for their money, indicating that the current prices do not align well with the facilities available at the property. Additionally, privacy concerns have been mentioned with outsiders having access to the premises for photography purposes. Despite its beautiful surroundings, the perception is that the experience does not fully justify the premium rates.
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Location
The location is notably easy to find, providing a great base from which to explore the town. Visitors are treated to stunning views of Baling Mountain and the surrounding area, adding to the hotel's appeal. The environment around the hotel is beautiful and cool, offering a serene backdrop for a relaxing stay.
All in all, Baling Mountain Garden Village is praised for its strategic and convenient location, making it an excellent choice for travelers looking to explore Baling town while enjoying breathtaking mountain views.
Breakfast
Rooms
However, there are consistent concerns about maintenance and cleanliness. Several reviews point out that the rooms appear dated and are not properly maintained with some containing old and broken items. Cleanliness varies significantly with reports of smelly bedsheets, dusty surfaces and even blood stains on the bedding. Some rooms were found to be full of mosquitoes or not properly swept. The size of the rooms and the layout also seem to be problematic for some guests with mentions of small, crowded rooms and misleading descriptions of room size online.
Despite these issues, the beds and pillows are frequently noted as very comfortable, making for a cozy stay. The hotel's location is convenient, situated close to the town and a nearby café. Overall, while the aesthetic appeal and certain comforts of the rooms are commendable, there is definite room for improvement in terms of maintenance and cleanliness to provide a consistently pleasant experience for all guests.
Beds
Cleanliness also appears to be a concern, as there have been multiple reports of dirty bedsheets, stained comforters and even the presence of ants and food remnants. The preparation of the beds has not met some guests' expectations with comments about untidy and unclean sheets and comforters. Given these mixed experiences, the hotel might need to address both the cleanliness and structural integrity of the beds to enhance guest satisfaction.
Cleanliness
While some guests have noted that rooms come equipped with fresh towels and are nicely decorated, the overall cleanliness of the environment leaves much to be desired. The swimming pool area, although a potentially enjoyable feature, is often dirty and slow to fill, possessing insects and small animals.
Maintenance and upkeep appear lacking with common complaints about cracked toilets, dirty bath pools and stained interiors. The water pressure in the bathrooms is also inconsistent, alongside broken and rusted amenities. Lack of proper soundproofing further detracts from the comfort of the stay.
The hotel’s potential shines through in its design and convenient location, but significant improvements in cleanliness and maintenance are necessary to enhance the overall guest experience.
Staff
However, there are notable criticisms as well. Guests reported that staff are often absent from the reception area, both during arrival and throughout the stay, leading to situations where communication had to occur solely via phone. This made it difficult for guests to get immediate assistance or answers to their queries. Additionally, some guests found staff members cold or rude, indicating inconsistencies in hospitality. The receptionists, in particular, were noted for not smiling or being warmly welcoming.
Overall, while the staff at Baling Mountain Garden Village generally strive to offer good service, improvements are needed in terms of availability and consistent professionalism to enhance the guest experience.
Parking
However, during full occupancy, the parking situation can become slightly challenging, especially for larger vehicles like SUVs and MPVs. Some guests have noted the parking spaces are narrow and limited, making it tricky to maneuver bigger cars. Despite these minor drawbacks, the overall access and availability of parking right in front of the rooms remain a significant advantage for most visitors.
3 Star
No, Baling Mountain Garden Village doesn't have any pool.
No, a spa isn't available at Baling Mountain Garden Village.
No, Baling Mountain Garden Village doesn't allow dogs.
Yes, parking facilities are available at Baling Mountain Garden Village.
No, Baling Mountain Garden Village doesn't have a gym.
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