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Summary of reviewsFour Points Flex by Sheraton Ballerup has received a range of positive reviews from guests who commend its strategically convenient location. Situated in a tranquil, picturesque setting near a small lake, the hotel is easily accessible and offers free parking, making it an excellent option for business and leisure travelers alike. Its proximity to transportation links ensures a quick commute to Copenhagen's city center and other destinations. The hotel is also close to various local amenities such as restaurants, supermarkets and a shopping center.
Guests frequently highlight the friendly and helpful staff, contributing to an overall pleasant stay. The breakfast offerings are generally praised for their variety and quality despite some minor criticisms on value and specificity. Cleanliness is another strong suit with rooms and facilities frequently mentioned as well-maintained and inviting. The rooms, although clean and comfortable, are noted to be on the smaller side, which may not suit larger groups or extended family stays. The minimalist design and absence of some amenities like air conditioning and refrigerators might be a limitation for some guests.
Despite some criticisms regarding logistical aspects like the occasional lack of staff presence and intermittent elevator functionality, the free and reliable WiFi, as well as easy self-check-in options, add to the convenience for guests. The family-friendly atmosphere receives appreciation, though room sizes can be tight for those with more than two children.
Overall, Four Points Flex by Sheraton Ballerup successfully combines value, essential amenities and a serene location, making it a favored choice for travelers seeking a functional and peaceful base for their stay. Show more
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Categories
Family Friendly Hotel
Accessible Hotel
3-Star Hotel
Room Types
Standard Family King RoomThe unit has 1 bed.
Standard Twin RoomThe unit has 2 beds.
Guest Reviews
7.3
Good
Location
Four Points Flex by Sheraton Ballerup scores high marks for its convenient and strategic location, making it an ideal choice for various travelers. Nestled in quiet and beautiful surroundings, the hotel offers tranquility with a picturesque view of a small lake. It's centrally located and easily accessible with free parking adding an extra layer of convenience. The hotel is close to key transportation links; being just a short 15-minute walk from the train station and even closer to a bus stop, guests can quickly reach Copenhagen's city center or other destinations.
Visitors appreciate its proximity to family, workplaces, events and local amenities such as restaurants, supermarkets and a shopping center, making it suitable for both leisure and business trips. The ease of access to the highway is a notable convenience for those coming from Jutland or attending the CPH Gardenshow. Guests have highlighted the friendly and helpful staff, ensuring their stay is pleasant.
Overall, Four Points Flex by Sheraton Ballerup offers good value for its price, combining a prime location with essential amenities, making it a favored spot for travelers needing a functional and serene base.
Breakfast
Four Points Flex by Sheraton Ballerup receives generally favorable reviews for its breakfast offerings. Many guests describe the breakfast as good, nice and very good, often mentioning the sufficient variety and the tasteful selection of both warm and cold dishes. The ability to boil one’s own egg and the presence of warm rolls are appreciated highlights. Cleanliness and ample space in the breakfast area also stand out, contributing to a pleasant dining experience.
Nonetheless, several reviews note areas needing improvement. Some guests find the breakfast to be basic, uninteresting and not worth the high price, which is considered steep by many. Issues like diluted juice, empty baskets and a lack of fresh fruits and vegetables are mentioned. Guests also comment on the morning buffet being a bit minimal and the bread offerings sometimes hard or limited.
Logistical hiccups, such as crowded conditions when tour buses arrive and an inconvenient lack of service options at times, slightly mar the breakfast experience for some guests. Despite these points, the overall sentiment remains positive with a decent selection that meets basic expectations and a clean dining atmosphere as consistent praises.
Rooms
Four Points Flex by Sheraton Ballerup offers a clean and practical stay with rooms that many guests find nicely arranged and comfortable, though often cited as small, especially for families and groups. The hotel provides basic necessities and features like free parking, friendly staff and a quiet location away from street noise, which many guests appreciate. The rooms are well-maintained, clean and the beds are often described as soft and comfortable.
However, the size of the rooms can be an issue with several guests mentioning that the space feels cramped and inadequate for more than two people. The hotel's minimalist design might not suit everyone, as amenities like refrigerators and air conditioning are absent and in-room showers can lead to water spilling onto the floor.
Despite some drawbacks such as occasional room odors and stuffiness, Four Points Flex by Sheraton Ballerup seems to be a good option for short stays, providing a quiet and clean environment with basic but comfortable accommodations.
Beds
Guests at Four Points Flex by Sheraton Ballerup had a mixed experience when it came to the beds. On the positive side, many reviews praised the comfort of the beds with mentions of comfortable sleeping, good beds and well-made beds. Some guests found the mattresses to be great, offering good support and noted that the comforters and pillows were of good quality and the bedding was clean.
However, there were recurring complaints about the softness and condition of the mattresses. Several guests found the beds to be too soft, sometimes describing them as sagging or like a hammock, making them uncomfortable for sleeping. The wear and tear of the double beds with mentions of feeling the springs and large indentations, also seemed to be an issue. The bunk beds were particularly criticized for being small, unsafe and sometimes missing essential rails.
While there were mixed reactions, the general consensus leaned towards needing improvements in the bed quality to ensure a more consistently comfortable stay for all guests.
Cleanliness
The Four Points Flex by Sheraton Ballerup boasts a reputation for cleanliness and simplicity. Many guests have praised the hotel for its well-maintained structure and modern design, highlighting clean and spacious bathrooms and welcoming rooms. The cleanliness of the rooms upon arrival is frequently mentioned with daily housekeeping ensuring that spaces remain tidy and inviting. Moreover, the hotel offers a calm atmosphere during the evenings and nights, adding to its appeal as a peaceful retreat.
The friendly and accommodating staff further enhance the experience, providing a warm welcome and consistent service throughout the stay. Guests find the rooms to be not only clean but also cozy and comfortable, equipped with necessities such as a hairdryer. Additionally, the hotel’s location is convenient, being not far from the highway.
However, there are some areas needing improvement. Several reviews detail issues with dust, cobwebs and occasional oversight in detailed cleaning. Instances of dirty linens and baseboards, as well as unpleasant odors in certain rooms, were noted. Some guests had to switch rooms due to cleanliness problems. There were also reports of intermittent cleanliness during the stay with some rooms not being cleaned thoroughly after the initial check-in.
Overall, while the Four Points Flex by Sheraton Ballerup generally offers a clean and pleasant environment with friendly service, attention to detailed and consistent cleanliness could enhance the guest experience even further.
Staff
The staff at Four Points Flex by Sheraton Ballerup are frequently described as friendly, helpful and accommodating, contributing positively to many guests' experiences. There's mention of a professional service and courteous reception with several guests highlighting the sweetness and kindness of individual staff members. The hotel's self-check-in process is praised for its ease and efficiency. Cleanliness of the hotel is noted as a positive aspect as well.
However, there are criticisms regarding the lack of staff presence at certain times, particularly at night and issues with communication gaps, especially for non-Danish speakers. Some guests felt that the staff were not always timely or responsive and there were instances of disorganization. There were also complaints about staff not having everything under control and not being available to assist when needed. Despite these drawbacks, the overall impression leans towards a staff that strives to be friendly and accommodating, albeit with some consistency issues.
Wi-Fi
Four Points Flex by Sheraton Ballerup offers a generally reliable WiFi experience for its guests. Most visitors find the internet access to be satisfactory with comments noting that it is both accurate and dependable. Although there are occasional issues mentioned, the overall sentiment reflects that the WiFi works well enough for basic needs. Guests are given an internet code to access the service, which seems to be a straightforward process. Some minor difficulties are reported, but on the whole, the WiFi service meets expectations for connectivity.
Family
Four Points Flex by Sheraton Ballerup offers a convenient stay just outside the city, making it an ideal spot for families. The family rooms, while clean and practical, are often noted for their small size. This space can be tight with some families finding it somewhat cramped, especially with two children sharing a bed. Despite this, the hotel maintains an overall family-friendly atmosphere, thanks to its quiet and beautiful surroundings.
The breakfast receives positive remarks, adding value to the family's stay. Additionally, the hotel provides a welcoming environment for families visiting relatives in the area. The simplicity of the service and overall cozy feel make it a suitable option for families seeking a peaceful retreat. However, the lack of guardrails and the practical furnishings of the room suggest that it’s more suited for short stays or families with smaller children. Overall, Four Points Flex by Sheraton Ballerup balances affordability and family comfort in a tranquil setting.
Accessible
Zleep Hotel Ballerup offers plenty of free parking with large spaces, making it easily accessible by car. It's easy to find and provides good access conditions. The hotel features a digital check-in system, which some guests found helpful. However, multiple reviews mention that the main elevator was often out of service, posing a significant challenge for those with mobility issues, especially to reach higher floors. Some guests also experienced difficulties with the self-check-in process and found it complicated, particularly for late arrivals. Additionally, vending machines were frequently cited as broken. Despite these issues, the convenience of free parking and the hotel's easy-to-reach location stand out as positive points.
No, Four Points Flex by Sheraton Ballerup doesn't have any pool.
No, a spa isn't available at Four Points Flex by Sheraton Ballerup.
No, Four Points Flex by Sheraton Ballerup doesn't allow dogs.
No, parking facilities aren't available at Four Points Flex by Sheraton Ballerup.
No, Four Points Flex by Sheraton Ballerup doesn't have a gym.