Hotel Rieger
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Summary of reviewsHotel Rieger in Balneário Camboriú stands out primarily for its exceptional location, which is frequently highlighted as its strongest feature. The hotel is conveniently situated just a short walk from the beach and nestled in the heart of the city center, placing visitors within easy reach of numerous shops, restaurants and local attractions. The safety and accessibility of the surrounding area allow guests to explore on foot, reducing the need for a car. The combination of proximity to key avenues without the disruption of traffic noise contributes significantly to the hotel's appeal.
Guests are particularly impressed with the hotel's breakfast offering, which is noted for its wide variety and high quality. The breakfast buffet caters to diverse tastes, featuring everything from American staples to healthier options like fruits and gluten-free products. The attentive service and consistent replenishment of food items further enhance the dining experience, making breakfast a highlight of many guests' stays.
The hotel's dinner options have garnered mixed reviews. While the restaurant is often praised for its quality and variety, the inconsistency of the bar's schedule and occasional subpar food quality at night are noted downsides. Despite these points, guests appreciate the affordability and service flexibility, including the acceptance of room service orders through external platforms.
When it comes to accommodations, many guests find the rooms at Hotel Rieger to be spacious, comfortable and well-equipped, featuring amenities like large beds, mini kitchens and adequate kitchen utensils. Cleanliness is generally praised with the hotel staff maintaining good standards of hygiene and organization. However, there are some recurring issues with cleanliness and maintenance, particularly in bathrooms and certain outdated room interiors. Noise disturbances and small bathroom sizes are also mentioned as concerns.
The hotel's staff receive high marks for their professionalism, friendliness and attentiveness. Guests frequently commend specific employees for their exceptional service, particularly at the reception desk, which enhances the overall experience at the hotel.
While the pool facilities are predominantly well-received, offering a variety of heated indoor and outdoor options, some guests note issues like ongoing renovations, occasional overcrowding and strong chlorine smells. Despite these minor drawbacks, the pools remain a popular feature among guests.
The hotel's Wi-Fi, gym and parking facilities see more critical feedback. Wi-Fi is often described as slow and unreliable with frequent connectivity issues. The gym, though well-equipped for some, faces criticisms regarding the condition and maintenance of its equipment. Parking receives particular criticism for its high costs, which are seen as exorbitant by many guests.
Lastly, the hotel’s close proximity to the beach is a strong positive, offering easy access and convenient amenities like beach towels and service. However, the slight distance can be a minor challenge for families with young children.
Overall, Hotel Rieger is well-regarded for its prime location, excellent breakfast and friendly staff, making it a favored option for travelers seeking convenient, comfortable accommodations near the beach and city center. Improvements in Wi-Fi service, gym maintenance and parking costs would further enhance the guest experience.
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Guests are particularly impressed with the hotel's breakfast offering, which is noted for its wide variety and high quality. The breakfast buffet caters to diverse tastes, featuring everything from American staples to healthier options like fruits and gluten-free products. The attentive service and consistent replenishment of food items further enhance the dining experience, making breakfast a highlight of many guests' stays.
The hotel's dinner options have garnered mixed reviews. While the restaurant is often praised for its quality and variety, the inconsistency of the bar's schedule and occasional subpar food quality at night are noted downsides. Despite these points, guests appreciate the affordability and service flexibility, including the acceptance of room service orders through external platforms.
When it comes to accommodations, many guests find the rooms at Hotel Rieger to be spacious, comfortable and well-equipped, featuring amenities like large beds, mini kitchens and adequate kitchen utensils. Cleanliness is generally praised with the hotel staff maintaining good standards of hygiene and organization. However, there are some recurring issues with cleanliness and maintenance, particularly in bathrooms and certain outdated room interiors. Noise disturbances and small bathroom sizes are also mentioned as concerns.
The hotel's staff receive high marks for their professionalism, friendliness and attentiveness. Guests frequently commend specific employees for their exceptional service, particularly at the reception desk, which enhances the overall experience at the hotel.
While the pool facilities are predominantly well-received, offering a variety of heated indoor and outdoor options, some guests note issues like ongoing renovations, occasional overcrowding and strong chlorine smells. Despite these minor drawbacks, the pools remain a popular feature among guests.
The hotel's Wi-Fi, gym and parking facilities see more critical feedback. Wi-Fi is often described as slow and unreliable with frequent connectivity issues. The gym, though well-equipped for some, faces criticisms regarding the condition and maintenance of its equipment. Parking receives particular criticism for its high costs, which are seen as exorbitant by many guests.
Lastly, the hotel’s close proximity to the beach is a strong positive, offering easy access and convenient amenities like beach towels and service. However, the slight distance can be a minor challenge for families with young children.
Overall, Hotel Rieger is well-regarded for its prime location, excellent breakfast and friendly staff, making it a favored option for travelers seeking convenient, comfortable accommodations near the beach and city center. Improvements in Wi-Fi service, gym maintenance and parking costs would further enhance the guest experience.
Hotel for Honeymoon
This hotel provides an outdoor pool, room service, and a restaurant, offering a romantic setting. It has a great guest rating and is located near Atlantico Shopping Mall.
Family Friendly Hotel
Located in Balneário Camboriú, this hotel is close to the beach. It provides essential amenities suitable for families looking for a relaxed beach vacation.
Dog Friendly Hotel
This hotel welcomes pets. Situated on Rua 701, it provides a convenient location in Balneário Camboriú for guests traveling with animals.
Hotel near Nightlife Spots
Located on Rua 701, Hotel Rieger offers a comfortable stay with reasonable access to nearby bars and restaurants. Its location provides a balance between relaxation and entertainment.
Hotel with Gym
Hotel Rieger features a fitness center, providing guests with a space for exercise. The hotel also has swimming pools.
4-Star Hotel
Located right in the centre of Balneário Camboriú, among restaurants, this hotel is appreciated for its central location. Its location provides easy access to the city's attractions.
Hotel with Indoor Pool
This hotel is listed among top-rated spa hotels which often feature indoor pools.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Heated Pool
Guest Reviews
Hotel Rieger in Balneário Camboriú receives high praise for its impeccable location, which is frequently highlighted as its strongest feature. Guests appreciate the hotel's proximity to the beach with many reviews noting that it is just a short walk away, typically two blocks or less. The convenience of being in the city center is another notable advantage, as it places visitors within easy reach of various shops, restaurants and the bustling Avenida Brasil.
Several reviews emphasize that the hotel is near popular shopping malls, making it ideal for those keen on exploring local commerce. The strategic location allows guests to undertake most activities on foot, eliminating the need for a car. Moreover, the area surrounding the hotel is safe and offers a plethora of dining options. The central setting delivers the perfect balance; it is close enough to the main avenues to be convenient but far enough to avoid traffic noise.
Apart from location, guests also commend the hotel's cleanliness, comfortable accommodations and helpful staff. The convenience is further enhanced by facilities like multiple swimming pools and a well-received breakfast, making it a well-rounded choice for travelers seeking both comfort and accessibility.
The breakfast at Hotel Rieger consistently receives praise for its impressive variety and high quality. Guests frequently commend the plentiful and fresh options available, making it a standout feature of their stay. The breakfast includes a diverse selection from classic American staples such as eggs, bacon and sausage, to healthier choices like fruits, chia, flaxseed and gluten-free products. Many reviews mention the availability of delicious cakes, breads and cold cuts, alongside an assortment of hot dishes, juices and fresh coffee, including an Italian coffee machine.
The extensive buffet caters to all tastes, providing an array of dishes that range from hearty and indulgent to light and nutritious. Numerous guests highlight the excellent service and consistent replenishment of items, ensuring that everyone finds something to enjoy, even those with dietary restrictions such as gluten or lactose intolerance.
While the majority of reviews are overwhelmingly positive, a few guests suggest improvements, such as increasing the variety of certain items or ensuring the timely replenishment of popular dishes. Despite these minor critiques, the overall consensus deems the breakfast at Hotel Rieger as exceptional and a notable aspect of the hotel experience. Guests appreciate the abundance, quality and thoughtful inclusion of diverse food options, making breakfast a highlight that contributes significantly to their satisfaction during their stay.
Hotel Rieger offers a mixed dining experience, particularly when it comes to dinner options. The hotel's restaurant has earned praise for its quality and variety with several dishes on the menu and delicious, affordable meals available in the evening. The Bacon Cheeseburger, in particular, stands out as a remarkable dish. Guests highlight the great service and flexibility of the indoor restaurant, which allows for self-service dining. However, the bar's inconsistent schedule can be a drawback and some patrons have found the food there to be disappointing.
For those preferring room service orders from outside platforms such as iFood are accepted, providing a convenient alternative. Nonetheless, the room menu has been noted as outdated and lacking in snack options. Dining at night, whether in-room or in the restaurant, can sometimes fall short with instances of poorly made drinks and subpar food quality, including tasteless soup and burnt pizza.
The breakfast buffet offers a variety of choices, although it has been criticized for lacking dietary options and adequate protein. Additionally, extra charges for items like fried eggs are seen as inconvenient. While the menu could benefit from updates and more diet-friendly selections, the food generally meets expectations and is reasonably priced.
Overall, Hotel Rieger's dining options have strengths in variety and service, but there are areas in need of improvement to enhance the overall guest experience.
Hotel Rieger offers a mixed experience when it comes to their rooms, but there are many positive aspects that stand out in guest reviews. Most notably, the rooms are generally described as spacious, comfortable and well-equipped. Guests appreciated features like large beds, mini kitchens with microwaves and dishes and basic kitchen utensils that are especially convenient for families. The rooms are often noted to be clean with hotel staff maintaining a good standard in daily housekeeping. Another plus is the quiet and peaceful atmosphere in many rooms.
The accommodation is equipped with modern amenities such as new air conditioners and large wardrobes and the hotel itself offers excellent facilities including a great pool area. Guests expressed satisfaction with room comfort, mentioning features like comfortable beds and immaculate bedding.
However, there are some recurring issues that can't be ignored. A number of reviews mention problems with cleanliness, such as moldy walls, musty smells and outdated room interiors. Some guests experienced noise disturbances and noted that certain rooms are in need of renovation and better maintenance. Small bathrooms with plumbing issues and limited ventilation were also a point of concern for several guests.
Despite these drawbacks, the overall feedback indicates that guests found the spacious rooms and comfortable beds to be significant positives, making Hotel Rieger a good choice for travelers looking for roomy accommodations with adequate facilities. The prime location near the beach and local restaurants is another attractive feature for those visiting the area.
Guests at Hotel Rieger have a largely mixed but generally positive experience regarding the beds. Numerous reviews praise the beds for being comfortable, large and offering good quality sleep. Many remarked on the spaciousness and cleanliness of the bedding and linens with some highlighting the superb bed linens and impeccable bedding. Specific mentions include excellent king-size beds and super comfortable double beds.
However, there are noticeable criticisms as well. A significant number of guests found the beds to be too hard or firm, describing them as uncomfortable and even rock-hard in some instances. Some guests also pointed out issues like poor quality mattresses, old and moldy beds and pillows and the discomfort caused by two single beds being joined together to form a double bed.
Overall, it seems that while many visitors found the beds at Hotel Rieger to be satisfactory and even excellent in some cases, others felt that improvements could be made to the firmness and quality of the mattresses to enhance the overall comfort.
Hotel Rieger receives mixed reviews regarding its cleanliness. On the positive side, many guests highlight the impeccable cleanliness and organization of the hotel. Rooms are often described as very clean, spacious and well-sanitized. The bedding and towels are clean and the hotel's common areas, including the pool area, are frequently commended for being tidy. Guests also appreciate the hotel's attentive staff, who contribute to maintaining a clean and comfortable environment.
However, there are notable criticisms as well. Some guests report that their rooms were not cleaned properly or daily and instances of dirt under beds and dirty air conditioners were mentioned. Bathrooms in particular seem to require more thorough cleaning with complaints about mold, dirty tiles and poor ventilation. There are also mentions of occasional cockroaches and general uncleanliness in certain areas, including pools and hallways. The hotel's cleanliness standards appear to vary, leading to some dissatisfaction among guests who expected better maintenance and hygiene, especially during the pandemic.
Overall, while Hotel Rieger has many positive aspects in terms of cleanliness, significant attention to consistent and thorough cleaning practices is necessary to meet all guests' expectations.
Hotel Rieger boasts an impressive reputation for its exemplary staff, as evidenced by the numerous reviews highlighting their exceptional service. Visitors consistently describe the team's demeanor as super polite, kind and extraordinarily attentive. The employees' friendliness and helpfulness stand out, ensuring guests feel well-supported and valued throughout their stay. Staff members are frequently noted for their courtesy with many visitors praising specific individuals for their dedicated and professional service.
The hotel's reception, in particular, receives high marks for its efficiency and warmth, featuring staff members like Ednei and Marcos who leave lasting positive impressions. While instances of unhelpful or inattentive service do surface occasionally, the majority of guests report a welcoming and responsive atmosphere, underscored by promptness and a genuine commitment to hospitality.
Overall, the staff’s dedication to maintaining a clean and organized environment, coupled with their proactive approach to guest services, significantly enhances the experience at Hotel Rieger. Whether managing check-in processes or ensuring comfortable accommodations, the team's efforts are widely appreciated, making Hotel Rieger a standout choice for travelers seeking excellent customer service.
Guest reviews for Hotel Rieger consistently highlight issues with the Wi-Fi service throughout the property with multiple mentions of the internet being slow, unreliable or completely non-functional in various areas. Many guests experienced Wi-Fi problems in their rooms, which often either didn't connect or had weak signals, particularly in specific towers or on higher floors. There were also several instances of long Wi-Fi outages and fluctuating connections, which made it difficult for guests to stay connected. However, there are occasional mentions of Wi-Fi working perfectly in some parts of the hotel and meeting the expectations of a few guests. Nonetheless, the predominant sentiment regarding the Wi-Fi service at Hotel Rieger is overwhelmingly negative, pointing to significant room for improvement.
Hotel Rieger's gym has a mix of features that guests have highlighted in their reviews. Many found the gym to be well-equipped, well-maintained and even luxurious with a variety of equipment available for use. The spaciousness of the gym and the wide range of facilities, including well-reviewed pools and leisure options, have added to the positive experience for some visitors.
However, several guests have noted areas that require improvement. Various pieces of the gym equipment are described as old and in some cases, broken or in need of maintenance. This inconsistency in the condition of the equipment has been a recurring point of feedback with some guests mentioning instances where the gym was either extremely dirty or closed due to maintenance issues.
Despite these concerns, the presence of a gym remains a valued aspect for many staying at the hotel, contributing to the comprehensive range of amenities provided to guests looking for a balanced stay inclusive of fitness options.
Hotel Rieger has garnered a mix of feedback about its pool facilities, predominantly positive with a few areas for improvement. The hotel boasts a variety of pools, both indoor and outdoor, ensuring options for all preferences. Many guests praised the heated pools, emphasizing their comfort and cleanliness. These pools, often highlighted as a key feature, are maintained at ideal temperatures, making them particularly enjoyable during colder weather.
Several reviews commended the spacious and well-distributed pool area, suitable for relaxation and family fun. The inclusion of hot tubs and a sauna further enhances the recreational offerings. The indoor pools, in particular, received accolades for their convenience in providing a pleasant swimming experience, even on rainy days.
However, not all feedback was entirely positive. There were some reports of ongoing renovations affecting the availability of outdoor pools and causing unpleasant odors. A few guests mentioned that certain pools sometimes exhibited cloudy water or an inadequate temperature. The indoor pool area occasionally raised concerns due to a strong chlorine smell. Additionally, issues like overcrowding on weekends and maintenance disruptions were noted.
Despite these minor drawbacks, the overall sentiment remains favorable. The pool facilities at Hotel Rieger are generally well-received with heated pools being a standout feature. The diverse array of swimming options caters to varying tastes, making it a notable aspect of the hotel's appeal.
Hotel Rieger boasts an enviable location, situated conveniently close to the beach, often cited as just a short walk away. Its prime position, about 200-450 meters from Avenida Atlântica, makes it easy for guests to enjoy ocean views and the nearby vibrant area. Although the proximity to the beach is a huge plus, some guests found it a bit challenging when traveling with children due to the distance.
The hotel goes above and beyond with its beach-related amenities, offering beach towels and providing fantastic beach service. Many guests appreciate the hotel's excellent location, noting that it's near main avenue shops and a shopping mall, making it convenient for both shopping and beach outings. The surrounding area is serene, situated on a quiet street, enhancing the overall relaxing experience.
In summary, Hotel Rieger's location near the beach adds significant value to a stay with easy beach access and excellent amenities contributing to a positive guest experience. However, those with younger children might find the walk slightly challenging.
Hotel Rieger has received mixed reviews about its parking facilities with a strong emphasis on the high cost and separate charges for parking. Guests frequently describe the parking fees as exceedingly high with rates varying from 50 to 80 reais per day. This cost is often seen as exorbitant, especially given that the parking lot is uncovered and guests' vehicles are exposed to the elements, such as rain and bird droppings.
Several reviews mention that the parking arrangement is outsourced and not located on-site, causing inconvenience for guests who need to wait up to 30 minutes for their cars to be brought by the valet service. Additionally, there are reports of bureaucratic procedures and long delays with the valet parking system. The lack of clear information about the daily parking charges also appears to be a recurring issue.
On the positive side, some guests noted the helpfulness and attentiveness of the valet staff, despite the inefficiencies mentioned. There are also mentions of cheaper rates occasionally being available, particularly during certain times of the year.
Overall, while the parking service at Hotel Rieger does have some commendable aspects, the high costs and logistical hassles appear to significantly detract from the convenience and satisfaction of many guests. Visitors considering a stay at Hotel Rieger should be prepared for these additional expenses and potential delays.
Hotel Rieger is highly praised for its family-friendly environment, making it an excellent choice for those traveling with children. Guests frequently highlight the hotel's various kids' areas, which, despite some complaints about their condition, generally provide significant entertainment for young ones. The heated pools and game rooms are particularly popular with children, offering both leisure and fun activities. Families appreciate the spacious accommodations and the thoughtful amenities like separate spaces for preparing children's meals and large kitchens.
The hotel creates a warm family atmosphere, welcoming not just kids but also pets, making it a great option for family vacations with multiple rooms available for larger groups. Guests traveling with infants and young children find the hotel accommodating, though some mention a lack of extra beds for children and the occasional presence of mosquitoes.
Despite minor issues, the overall sentiment is positive with many recommending the hotel for its family-oriented services and facilities. The combination of heated pools, play areas and well-structured spaces for family gatherings ensures that Hotel Rieger caters well to the needs of families, making it a great choice for a family trip to the seaside.
Hotel Rieger is ideally situated for those who appreciate vibrant nightlife. Its central location means guests are close to various dining options and a number of restaurants. Proximity to the main shopping street and the beach adds to the appeal, making it an excellent base for evening entertainment. While opinions on nightlife quality vary, many reviews highlight the excellent service and the hotel's overall outstanding experience. The high price-quality ratio is another positive aspect frequently mentioned by guests.
Hotel Rieger presents itself as a four-star establishment, but many guest reviews suggest a gap between expectation and reality. While the hotel boasts a good structure and convenient location, several aspects do not meet the four-star standard. Common complaints focus on slow elevator service, basic room accommodations and a gas shower that lacks luxury. The price is consistently described as high with added fees for parking contributing to the perception of an abusive pricing policy.
On the service front, the hotel seems to struggle with efficiency; guests report long waits for assistance, which detracts further from a premium experience. The breakfast offering has also been deemed weak for a hotel of this supposed caliber and overall maintenance appears to need attention.
In summary, while Hotel Rieger has its strengths in terms of location and general structure, it appears to fall short on several fronts, leaving guests questioning its four-star rating. The disparity between the high cost and the service/facility quality suggests a need for improvement to truly meet the expectations set by its rating.
Hotel Rieger presents a blend of mixed reviews for business travelers with several facilities supporting a productive stay. The rooms are described as comfortable with amenities like air conditioning, a mini-fridge, microwave and a safe, which are essential for business travelers. A big bed paired with a desk provides a functional workspace, making it conducive for working remotely without interruptions, adding to the positive atmosphere for day-time work.
However, the hotel lacks certain key business amenities. There is no business center and some guests noted maintenance issues that could impact the convenience of a business trip. Additionally, there are no phone lines to call reception and separate safes in rooms are missing. There is also no complimentary coffee in the lobby, which might be a downside for those needing a caffeine boost during meetings.
Despite these drawbacks, the hotel remains a good cost-benefit option for business travelers, particularly those who can manage with the available in-room amenities. However, significant improvements in business services are needed to fully cater to professional needs.
Hotel Rieger offers mixed accessibility features for guests with disabilities. While many areas of the hotel are noted to be accessible and well-maintained, there are significant drawbacks. The hotel does have elevators, which are useful for accessibility; however, the small size and outward opening doors pose safety concerns. While certain parts of the facility are wheelchair accessible and user-friendly, crucial amenities like the indoor pool area are not. The lack of an elevator can prove challenging for older guests and there are general issues with accessibility in the elevator. Overall, while some accessible areas are well-kept, improvements are needed to meet the needs of all guests.
The heated pools at Hotel Rieger are a standout feature, often highlighted for their comfort and enjoyment. Guests appreciate the variety, noting there are multiple pools including ones with hot water, cold water and two hot tubs, all of which are covered. The indoor heated pools particularly cater to cold or rainy days, providing a pleasant retreat. The pools' warm temperature is a frequent point of praise, making them a delightful option during colder weather.
However, there are some inconsistencies regarding water quality and temperature. A few reviews mention cloudy or inadequately warm water and occasional maintenance issues with the pools not being operational or fully warm. Despite these minor issues, the heated pools are frequently cited as a key reason for recommending the hotel, especially for families, making them a significant benefit for guests looking for relaxation and comfort.
Hotel Rieger offers a range of pool facilities, but recent guest reviews highlight some concerns about the outdoor pools. Many guests noted that the outdoor pool area is currently undergoing extensive renovations with several reports of the pool being closed or unavailable due to maintenance.
However, when operational, the outdoor pools receive positive comments for their overall quality with some guests describing them as wonderful and spacious. The cleanliness of the pool area was appreciated, though there were some mentions of the pools needing more regular cleaning. The outdoor hot tubs were also a hit among guests, providing a nice addition to the pool facilities.
The outdoor pool area, albeit somewhat small and occasionally chilly, was found to be nice and clean by many visitors. Some reviews mentioned that the outdoor pools are not heated, which might limit their usage, especially during colder weather. Despite the ongoing maintenance issues, the hotel’s outdoor space remains a valued feature when accessible and well-maintained.
Nestled in the heart of the city, Hotel Rieger offers an array of indoor pools, appealing especially to those who value indoor aquatic amenities. Guests can enjoy a variety of heated and covered pools, ensuring a comfortable and warm swimming experience even during colder months. The indoor pool offerings include a large pool and a children's pool, which adds to its family-friendly appeal.
Despite some facilities being under renovation, many still appreciate the working indoor pools while the outdoor ones are closed. However, visitors have noted some areas requiring attention with feedback highlighting the need for further cleaning and structural improvements. A few guests also mentioned a strong chlorine smell, which could be off-putting for some.
The heated pools stand out as a highlight for many, though there were mixed reviews about the water temperature with some finding it too high, while others found the pool cold. Overall, the indoor pools at Hotel Rieger come with the promise of good amenities, including hot and clean water, though the ongoing renovations and occasional upkeep issues are essential considerations for prospective visitors.
Hotel Rieger is often highlighted as an ideal spot for a romantic getaway with guests praising its romantic ambiance and suitability for celebrations like wedding anniversaries and birthdays. The courteous reception adds a pleasant touch to the overall experience. However, some guests have noted that the hotel's romantic vibe is not consistent with a few mentioning that it may not be suitable for honeymoons or those seeking a particularly romantic escape. Although a romantic package can be requested, not all guests have received this service. Despite these mixed reviews, the hotel remains a beautiful place that many couples find great for a romantic stay.
Hotel Rieger is a mixed bag when it comes to accommodating four-legged friends. The good news is that the hotel does accept pets, which is a big plus for those who like to travel with their furry companions. Some guests have mentioned that there is no fee for bringing pets, while others noted that there is a daily charge, so it’s advisable to confirm this with the hotel beforehand.
Guests appreciate the dog-friendly facilities and the general acceptance of dogs on the premises. However, the hotel lacks a clear and consistent pet policy, leading to some ambiguity. The absence of structured rules for pets has resulted in issues such as noise disturbances from barking dogs, which some guests found extremely irritating.
The cleanliness of rooms concerning pets seems to be a concern as well with a few guests pointing out that room linens and pillows smelled like "wet dog". Despite these downsides, many pet owners enjoyed their stay and expressed intentions to bring their dogs again in the future.
In conclusion, while Hotel Rieger is welcoming to pets and offers dog-friendly amenities, prospective guests should be prepared for possible noise and cleanliness issues, as well as potential extra charges.
Location Show Map
Location
Several reviews emphasize that the hotel is near popular shopping malls, making it ideal for those keen on exploring local commerce. The strategic location allows guests to undertake most activities on foot, eliminating the need for a car. Moreover, the area surrounding the hotel is safe and offers a plethora of dining options. The central setting delivers the perfect balance; it is close enough to the main avenues to be convenient but far enough to avoid traffic noise.
Apart from location, guests also commend the hotel's cleanliness, comfortable accommodations and helpful staff. The convenience is further enhanced by facilities like multiple swimming pools and a well-received breakfast, making it a well-rounded choice for travelers seeking both comfort and accessibility.
Breakfast
The extensive buffet caters to all tastes, providing an array of dishes that range from hearty and indulgent to light and nutritious. Numerous guests highlight the excellent service and consistent replenishment of items, ensuring that everyone finds something to enjoy, even those with dietary restrictions such as gluten or lactose intolerance.
While the majority of reviews are overwhelmingly positive, a few guests suggest improvements, such as increasing the variety of certain items or ensuring the timely replenishment of popular dishes. Despite these minor critiques, the overall consensus deems the breakfast at Hotel Rieger as exceptional and a notable aspect of the hotel experience. Guests appreciate the abundance, quality and thoughtful inclusion of diverse food options, making breakfast a highlight that contributes significantly to their satisfaction during their stay.
Dinner
For those preferring room service orders from outside platforms such as iFood are accepted, providing a convenient alternative. Nonetheless, the room menu has been noted as outdated and lacking in snack options. Dining at night, whether in-room or in the restaurant, can sometimes fall short with instances of poorly made drinks and subpar food quality, including tasteless soup and burnt pizza.
The breakfast buffet offers a variety of choices, although it has been criticized for lacking dietary options and adequate protein. Additionally, extra charges for items like fried eggs are seen as inconvenient. While the menu could benefit from updates and more diet-friendly selections, the food generally meets expectations and is reasonably priced.
Overall, Hotel Rieger's dining options have strengths in variety and service, but there are areas in need of improvement to enhance the overall guest experience.
Rooms
The accommodation is equipped with modern amenities such as new air conditioners and large wardrobes and the hotel itself offers excellent facilities including a great pool area. Guests expressed satisfaction with room comfort, mentioning features like comfortable beds and immaculate bedding.
However, there are some recurring issues that can't be ignored. A number of reviews mention problems with cleanliness, such as moldy walls, musty smells and outdated room interiors. Some guests experienced noise disturbances and noted that certain rooms are in need of renovation and better maintenance. Small bathrooms with plumbing issues and limited ventilation were also a point of concern for several guests.
Despite these drawbacks, the overall feedback indicates that guests found the spacious rooms and comfortable beds to be significant positives, making Hotel Rieger a good choice for travelers looking for roomy accommodations with adequate facilities. The prime location near the beach and local restaurants is another attractive feature for those visiting the area.
Beds
However, there are noticeable criticisms as well. A significant number of guests found the beds to be too hard or firm, describing them as uncomfortable and even rock-hard in some instances. Some guests also pointed out issues like poor quality mattresses, old and moldy beds and pillows and the discomfort caused by two single beds being joined together to form a double bed.
Overall, it seems that while many visitors found the beds at Hotel Rieger to be satisfactory and even excellent in some cases, others felt that improvements could be made to the firmness and quality of the mattresses to enhance the overall comfort.
Cleanliness
However, there are notable criticisms as well. Some guests report that their rooms were not cleaned properly or daily and instances of dirt under beds and dirty air conditioners were mentioned. Bathrooms in particular seem to require more thorough cleaning with complaints about mold, dirty tiles and poor ventilation. There are also mentions of occasional cockroaches and general uncleanliness in certain areas, including pools and hallways. The hotel's cleanliness standards appear to vary, leading to some dissatisfaction among guests who expected better maintenance and hygiene, especially during the pandemic.
Overall, while Hotel Rieger has many positive aspects in terms of cleanliness, significant attention to consistent and thorough cleaning practices is necessary to meet all guests' expectations.
Staff
The hotel's reception, in particular, receives high marks for its efficiency and warmth, featuring staff members like Ednei and Marcos who leave lasting positive impressions. While instances of unhelpful or inattentive service do surface occasionally, the majority of guests report a welcoming and responsive atmosphere, underscored by promptness and a genuine commitment to hospitality.
Overall, the staff’s dedication to maintaining a clean and organized environment, coupled with their proactive approach to guest services, significantly enhances the experience at Hotel Rieger. Whether managing check-in processes or ensuring comfortable accommodations, the team's efforts are widely appreciated, making Hotel Rieger a standout choice for travelers seeking excellent customer service.
Wi-Fi
Gym
However, several guests have noted areas that require improvement. Various pieces of the gym equipment are described as old and in some cases, broken or in need of maintenance. This inconsistency in the condition of the equipment has been a recurring point of feedback with some guests mentioning instances where the gym was either extremely dirty or closed due to maintenance issues.
Despite these concerns, the presence of a gym remains a valued aspect for many staying at the hotel, contributing to the comprehensive range of amenities provided to guests looking for a balanced stay inclusive of fitness options.
Pool
Several reviews commended the spacious and well-distributed pool area, suitable for relaxation and family fun. The inclusion of hot tubs and a sauna further enhances the recreational offerings. The indoor pools, in particular, received accolades for their convenience in providing a pleasant swimming experience, even on rainy days.
However, not all feedback was entirely positive. There were some reports of ongoing renovations affecting the availability of outdoor pools and causing unpleasant odors. A few guests mentioned that certain pools sometimes exhibited cloudy water or an inadequate temperature. The indoor pool area occasionally raised concerns due to a strong chlorine smell. Additionally, issues like overcrowding on weekends and maintenance disruptions were noted.
Despite these minor drawbacks, the overall sentiment remains favorable. The pool facilities at Hotel Rieger are generally well-received with heated pools being a standout feature. The diverse array of swimming options caters to varying tastes, making it a notable aspect of the hotel's appeal.
Beach
The hotel goes above and beyond with its beach-related amenities, offering beach towels and providing fantastic beach service. Many guests appreciate the hotel's excellent location, noting that it's near main avenue shops and a shopping mall, making it convenient for both shopping and beach outings. The surrounding area is serene, situated on a quiet street, enhancing the overall relaxing experience.
In summary, Hotel Rieger's location near the beach adds significant value to a stay with easy beach access and excellent amenities contributing to a positive guest experience. However, those with younger children might find the walk slightly challenging.
Parking
Several reviews mention that the parking arrangement is outsourced and not located on-site, causing inconvenience for guests who need to wait up to 30 minutes for their cars to be brought by the valet service. Additionally, there are reports of bureaucratic procedures and long delays with the valet parking system. The lack of clear information about the daily parking charges also appears to be a recurring issue.
On the positive side, some guests noted the helpfulness and attentiveness of the valet staff, despite the inefficiencies mentioned. There are also mentions of cheaper rates occasionally being available, particularly during certain times of the year.
Overall, while the parking service at Hotel Rieger does have some commendable aspects, the high costs and logistical hassles appear to significantly detract from the convenience and satisfaction of many guests. Visitors considering a stay at Hotel Rieger should be prepared for these additional expenses and potential delays.
Family
The hotel creates a warm family atmosphere, welcoming not just kids but also pets, making it a great option for family vacations with multiple rooms available for larger groups. Guests traveling with infants and young children find the hotel accommodating, though some mention a lack of extra beds for children and the occasional presence of mosquitoes.
Despite minor issues, the overall sentiment is positive with many recommending the hotel for its family-oriented services and facilities. The combination of heated pools, play areas and well-structured spaces for family gatherings ensures that Hotel Rieger caters well to the needs of families, making it a great choice for a family trip to the seaside.
Nightlife
4 Star
On the service front, the hotel seems to struggle with efficiency; guests report long waits for assistance, which detracts further from a premium experience. The breakfast offering has also been deemed weak for a hotel of this supposed caliber and overall maintenance appears to need attention.
In summary, while Hotel Rieger has its strengths in terms of location and general structure, it appears to fall short on several fronts, leaving guests questioning its four-star rating. The disparity between the high cost and the service/facility quality suggests a need for improvement to truly meet the expectations set by its rating.
Business
However, the hotel lacks certain key business amenities. There is no business center and some guests noted maintenance issues that could impact the convenience of a business trip. Additionally, there are no phone lines to call reception and separate safes in rooms are missing. There is also no complimentary coffee in the lobby, which might be a downside for those needing a caffeine boost during meetings.
Despite these drawbacks, the hotel remains a good cost-benefit option for business travelers, particularly those who can manage with the available in-room amenities. However, significant improvements in business services are needed to fully cater to professional needs.
Accessible
Heated Pool
However, there are some inconsistencies regarding water quality and temperature. A few reviews mention cloudy or inadequately warm water and occasional maintenance issues with the pools not being operational or fully warm. Despite these minor issues, the heated pools are frequently cited as a key reason for recommending the hotel, especially for families, making them a significant benefit for guests looking for relaxation and comfort.
Outdoor Pool
However, when operational, the outdoor pools receive positive comments for their overall quality with some guests describing them as wonderful and spacious. The cleanliness of the pool area was appreciated, though there were some mentions of the pools needing more regular cleaning. The outdoor hot tubs were also a hit among guests, providing a nice addition to the pool facilities.
The outdoor pool area, albeit somewhat small and occasionally chilly, was found to be nice and clean by many visitors. Some reviews mentioned that the outdoor pools are not heated, which might limit their usage, especially during colder weather. Despite the ongoing maintenance issues, the hotel’s outdoor space remains a valued feature when accessible and well-maintained.
Indoor Pool
Despite some facilities being under renovation, many still appreciate the working indoor pools while the outdoor ones are closed. However, visitors have noted some areas requiring attention with feedback highlighting the need for further cleaning and structural improvements. A few guests also mentioned a strong chlorine smell, which could be off-putting for some.
The heated pools stand out as a highlight for many, though there were mixed reviews about the water temperature with some finding it too high, while others found the pool cold. Overall, the indoor pools at Hotel Rieger come with the promise of good amenities, including hot and clean water, though the ongoing renovations and occasional upkeep issues are essential considerations for prospective visitors.
Romantic
Dog Friendly
Guests appreciate the dog-friendly facilities and the general acceptance of dogs on the premises. However, the hotel lacks a clear and consistent pet policy, leading to some ambiguity. The absence of structured rules for pets has resulted in issues such as noise disturbances from barking dogs, which some guests found extremely irritating.
The cleanliness of rooms concerning pets seems to be a concern as well with a few guests pointing out that room linens and pillows smelled like "wet dog". Despite these downsides, many pet owners enjoyed their stay and expressed intentions to bring their dogs again in the future.
In conclusion, while Hotel Rieger is welcoming to pets and offers dog-friendly amenities, prospective guests should be prepared for possible noise and cleanliness issues, as well as potential extra charges.
Yes, Hotel Rieger has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Rieger.
Yes, Hotel Rieger welcomes dogs.
Yes, parking facilities are available at Hotel Rieger.
Yes, Hotel Rieger has a gym.
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