San Marino Cassino Hotel
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Summary of reviewsSan Marino Cassino Hotel offers a compelling option for travelers, boasting a strategic location in Balneário Camboriú that is just two blocks from the beach and near essential services like shops, restaurants and pharmacies. Guests appreciate the tranquility provided by the hotel despite its central location, finding it both a peaceful retreat and a convenient base for exploring local landmarks. The prime location, combined with clean and spacious rooms and a satisfactory breakfast, enhances its appeal for both leisure and business travelers.
The breakfast service receives notable praise for its variety and taste with many guests enjoying the wide array of options available. While there are some calls for more diversity in the fruit selection and updates to the breakfast lounge, it remains a standout feature for the majority. Dinner options, however, receive mixed reviews due to the lack of an in-house restaurant and limited food offerings, though the breakfast continues to be positively highlighted.
The hotel's rooms are frequently commended for their size, comfort and cleanliness with many guests being pleasantly surprised by their spaciousness. The presence of modern amenities like black-out curtains and comfortable bedding, along with daily cleaning services, ensures a tidy and welcoming environment. Despite some minor suggestions for decor updates and improved soundproofing, the overall sentiment is highly positive.
Cleanliness is another strong suit of the hotel with guests often marking the rooms and common areas as spotless and well-maintained. The daily housekeeping services contribute to a clean and pleasant environment, although a few sporadic comments indicate areas for minor improvements.
Staff at San Marino Cassino Hotel are frequently praised for their friendliness, professionalism and helpfulness. Reception staff, housekeeping and valet services receive commendations for their attentive and courteous service, significantly contributing to a positive guest experience.
Despite the many strengths, there are areas that need improvement, particularly the Wi-Fi service, which many guests found unreliable and the gym, which is described as small and poorly equipped. Additionally, parking services have garnered mixed reviews due to the extra fees and clarity issues regarding these charges.
The hotel's proximity to the beach is a substantial advantage, often noted for its convenience and the added benefit of nearby restaurants and shops. Family travelers particularly appreciate the spacious accommodations and family-friendly amenities, including a heated pool and helpful staff.
Overall, San Marino Cassino Hotel provides a comfortable and convenient stay with excellent service, spacious rooms and a prime location, making it an attractive choice for both families and individual travelers looking to enjoy Balneário Camboriú.
Categories
The breakfast service receives notable praise for its variety and taste with many guests enjoying the wide array of options available. While there are some calls for more diversity in the fruit selection and updates to the breakfast lounge, it remains a standout feature for the majority. Dinner options, however, receive mixed reviews due to the lack of an in-house restaurant and limited food offerings, though the breakfast continues to be positively highlighted.
The hotel's rooms are frequently commended for their size, comfort and cleanliness with many guests being pleasantly surprised by their spaciousness. The presence of modern amenities like black-out curtains and comfortable bedding, along with daily cleaning services, ensures a tidy and welcoming environment. Despite some minor suggestions for decor updates and improved soundproofing, the overall sentiment is highly positive.
Cleanliness is another strong suit of the hotel with guests often marking the rooms and common areas as spotless and well-maintained. The daily housekeeping services contribute to a clean and pleasant environment, although a few sporadic comments indicate areas for minor improvements.
Staff at San Marino Cassino Hotel are frequently praised for their friendliness, professionalism and helpfulness. Reception staff, housekeeping and valet services receive commendations for their attentive and courteous service, significantly contributing to a positive guest experience.
Despite the many strengths, there are areas that need improvement, particularly the Wi-Fi service, which many guests found unreliable and the gym, which is described as small and poorly equipped. Additionally, parking services have garnered mixed reviews due to the extra fees and clarity issues regarding these charges.
The hotel's proximity to the beach is a substantial advantage, often noted for its convenience and the added benefit of nearby restaurants and shops. Family travelers particularly appreciate the spacious accommodations and family-friendly amenities, including a heated pool and helpful staff.
Overall, San Marino Cassino Hotel provides a comfortable and convenient stay with excellent service, spacious rooms and a prime location, making it an attractive choice for both families and individual travelers looking to enjoy Balneário Camboriú.
Hotel with Parking
This hotel is located in Balneário Camboriú. It is included in this selection of properties that offer parking facilities for guests.
4-Star Hotel
Offering entertainment with its on-site casino, this hotel provides a unique experience. Its location in Balneário Camboriú ensures guests have easy access to the city's attractions and beaches.
Hotel near The Beach
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
San Marino Cassino Hotel boasts an enviable location in Balneário Camboriú. Guests frequently praise its strategic placement, just two blocks from the beach and within walking distance to local shops, supermarkets, pharmacies and a variety of restaurants. The hotel's vicinity to Av. Atlântica and the central beach makes it a convenient choice for those eager to explore key tourist spots without the need for transportation.
Visitors highlight the tranquility of its setting despite its proximity to a bustling avenue, providing a peaceful retreat after a day of activities. The quality of the service, clean and spacious rooms and satisfying breakfast only enhance the appeal. The hotel's location facilitates easy access to notable landmarks such as the Ferris wheel and Morro do Careca. Many reviews emphasize the excellent cost-benefit ratio with guests appreciating the comfort and amenities offered at a reasonable price.
In summary, the hotel’s prime location is its standout feature, making it an excellent choice for tourists wanting to immerse themselves in the vibrant life of the city while enjoying convenient access to essential services and attractions.
San Marino Cassino Hotel has a well-regarded breakfast service, frequently praised by guests for its variety and taste. Many visitors found the breakfast to be very satisfying with a broad array of options including cakes, breads and fruits. The coffee frequently received particular commendation for its quality. While some guests noted that the breakfast met or exceeded their expectations, others appreciated the abundance and freshness of the offerings.
On the downside, some reviewers felt the breakfast could use more variety, particularly in the fruit selection or daily changes. A few guests expressed disappointment, feeling that the breakfast did not live up to its hype or their expectations from previous stays. The breakfast lounge, though spacious, was sometimes described as needing an update to improve coziness and light.
In summary, despite some minor criticisms, the breakfast at San Marino Cassino Hotel generally provides a positive dining experience with many guests highlighting it as a standout part of their stay.
San Marino Cassino Hotel's dining options have received mixed reviews from guests. On the plus side, the breakfast and dinner buffets were notably appreciated with multiple reviews highlighting the good quality and inviting atmosphere of the breakfast area. Breakfast is generally praised, even described as very good or great, contributing positively to the overall dining experience.
However, the hotel faces criticism for several issues. Many guests noted that the hotel does not have its own restaurant or bar and food and drink options are limited to the water available in the minibar. Additionally, no fresh juices are served at breakfast and only artificial juices are provided. The lack of plates, cutlery and other necessities when ordering food via apps also posed an inconvenience. The hotel's restaurant service, when available, ends early, closing at 9:30 PM, which can be a drawback for late arrivals.
Some diners found the restaurant expensive and disappointing, both in terms of food quality and overall value. Specific feedback included that the cost of dishes did not match the quality provided with some guests pointing out that the dinner ordered to their rooms did not meet expectations. Occasional service issues were also mentioned, such as inattentive staff in the café and logistical problems leading to missed dinner reservations.
Guests can bring their own food and drinks or order via Ifood, but there is no guarantee of amenities like plates or champagne glasses, which the hotel does not provide. Despite the limitations and mixed feedback on certain aspects, the breakfast service remains a notable highlight for many visitors.
San Marino Cassino Hotel boasts impressive room accommodations that consistently receive high marks for their spaciousness and comfort. Travelers often express pleasant surprises at the size of the rooms with many describing them as very large, airy and cozy. Both the rooms and bathrooms are frequently mentioned for being clean, well-maintained and offering excellent amenities such as black-out curtains and comfortable bedding.
The rooms are described as well-ventilated, featuring modern furnishings and facilities, though some guests noted that the decor is a bit outdated and could benefit from minor renovations. Despite this, the overall cleanliness and comfort levels are praised with fresh sheets and daily cleaning services ensuring a tidy environment.
Guests particularly appreciate the rooms with balconies, finding them a great addition to their stay and the work desks with chairs add functional convenience for business travelers. Location-wise, the hotel is well-situated near markets, making it an excellent choice for those looking to explore the local area conveniently.
While the soundproofing between rooms and from street noise could be improved and occasional issues with small bathroom spaces and outdated facilities were noted, the general sentiment remains positive. The hotel offers great accommodation with a satisfactory room size that meets expectations and a good cost-benefit ratio for travelers. The excellent service from the staff and a delightful breakfast experience round out the appealing features of this hotel, making it a dependable choice for visitors looking for comfort and quality.
San Marino Cassino Hotel has mixed reviews when it comes to the comfort and quality of its beds with a noticeable tilt towards positive experiences. Many guests have highlighted the beds as being particularly comfortable with descriptions such as "very comfortable bed," "comfortable beds," and "soft and clean sheets." Several reviews also pointed out the beds being well-made, which contributed to an overall cozy and pleasant stay.
However, there are mentions of inconsistencies across different rooms. Some guests found their beds to be too soft, too hard or poorly maintained with concerns about old or worn-out mattresses and bedding quality below optimal standards. Reports of beds made from two single mattresses put together were also common, leading to discomfort for some visitors.
Despite these issues, the bed comfort in many rooms met expectations and provided a satisfactory level of tranquility for most travelers. The bedding was generally clean, albeit occasionally reported as substandard. While some reviews suggested that the beds could benefit from replacements, the general consensus leaned towards a comfortable sleep experience for numerous guests.
San Marino Cassino Hotel receives generally positive feedback regarding its cleanliness. Guests frequently describe the hotel as clean and organized with many highlighting the spotless rooms and impeccable general hygiene. Numerous reviews emphasize the excellent and perfect cleanliness of the hotel, noting that rooms are super clean and well-maintained. The daily cleaning services, including fresh towels and bed linens, receive praise for their efficiency and consistency.
The swimming pool and common areas are also mentioned as clean, contributing to a pleasant environment. Guests find the bedding comfortable and the accommodations clean and pleasant with some highlighting the hotel's excellent location as an added advantage.
However, there are occasional comments about areas needing improvement. Some guests report issues such as insufficient bathroom cleaning, unpleasant odors, dirty linens and infrequent cleaning of public spaces. These remarks contrast with the otherwise consistent positive feedback but indicate areas where the hotel could enhance its services.
Overall, the hotel's cleanliness is generally well-regarded with a majority of guests appreciating the clean and organized environment, impeccable hygiene and the efforts of the housekeeping staff.
The sentiments expressed by guests about the staff at San Marino Cassino Hotel are overwhelmingly positive, highlighting their friendly, helpful and attentive nature. Guests frequently commend the team for being welcoming, polite and always ready to assist with any needs. The reception staff, in particular, receives high praise for their professionalism and efficiency, enhancing the overall stay experience with their quick and courteous service.
Housekeeping and valet staff are noted for their attention to detail and kindness, contributing significantly to the guest experience. From efficiently resolving issues to returning lost items like credit cards, the staff demonstrates a high level of competence and integrity. Many reviews underscore the exceptional customer service provided with staff often going out of their way to make guests feel comfortable and valued.
Despite some instances of less favorable interactions, such as occasional reports of rudeness or indifference from certain receptionists, the majority of reviews reinforce that the staff's friendliness and dedication are standout features of the hotel. This consistent praise for the courteous and professional demeanor of the employees makes the San Marino Cassino Hotel a welcoming and pleasant place to stay for many travelers.
The reviews highlight significant issues with the Wi-Fi at San Marino Cassino Hotel. Most guests consistently reported that the internet service was unreliable with many experiencing weak or intermittent signals. This poor performance was especially prevalent in the rooms, where Wi-Fi was often completely inaccessible or too weak to be of any practical use. Such connectivity problems made tasks like teleworking impracticable for several visitors.
Despite these widespread issues, a few positive remarks were made, suggestive that some guests did have satisfactory experiences with the Wi-Fi, particularly in certain common areas like the reception, where the signal seemed stronger. Overall, the feedback indicates a need for improvement in the hotel’s wireless internet service to ensure a more consistent and reliable connection throughout the entire property.
The gym at the San Marino Cassino Hotel has received numerous reviews that indicate room for improvement. Many guests pointed out that the gym is small and poorly equipped with outdated and broken equipment. Basic necessities like dumbbells, weights and proper ventilation are missing and several pieces of equipment are either rusty or non-functional. Guests noted that the gym facilities are only suitable for basic aerobic exercises and leave much to be desired for those looking for a more substantial workout. There are recurring mentions of the gym being under renovation, but it still seems to lack significant enhancements. Overall, the gym experience at this hotel has been described as unsatisfactory with frequent comments about it being inadequate and needing major updates.
Nestled in a prime location, the San Marino Cassino Hotel enjoys significant praise for its convenient proximity to the beach. Guests repeatedly emphasize the ease of access, whether through a short walk of just two to five minutes or a few blocks' distance from the sandy shores. The hotel sits near the main beaches and a central promenade, making it ideal for morning runs, leisurely walks and immersive sea views.
Not only does the location facilitate beach access, but it also situates visitors near bustling restaurants, shops and supermarkets, enhancing the overall convenience for families and individuals alike. Despite some feedback regarding the cleanliness of the nearby beach and the hotel's lack of beach towel provisions, the majority of guests find the hotel's proximity to various attractions enhances their stay, providing the perfect backdrop for relaxation and enjoyment in a vibrant beachside setting.
The parking situation at San Marino Cassino Hotel has garnered a mix of feedback, predominantly focusing on the additional fees involved. While the hotel does offer parking, it comes at a notable daily cost of around R$ 40 to R$ 43. Guests consistently mention this fee, highlighting that it is charged separately and isn’t always clearly specified at the time of booking, leading to some unexpected expenses.
Valet parking is available, albeit at the same rate and while convenient, it does come with the same separate fee structure. There have been instances of confusion regarding the details of these charges with several guests suggesting the need for more transparency on the hotel's website to avoid surprises.
For those who used the service, the parking lot itself is noted for being somewhat unconnected, requiring external access and is accessible only by a ramp. Despite the steep price, parking itself is conducted efficiently, though some guests feel it is overpriced for the quality and convenience offered.
Overall, while the parking arrangements are functional and do cater to the car-owning customer base, the extra costs and occasional lack of upfront clarity have led to a common consensus that the hotel should integrate these charges more transparently into their overall service offering.
San Marino Cassino Hotel presents itself as a family-friendly destination, catering well to the needs of those traveling with children. It offers a heated pool that seems to be a particular highlight, ensuring both enjoyment and comfort for kids and their parents. The hotel's child-friendly environment is complemented by its location, conveniently close to the sea, which adds to its appeal for family vacations.
Accommodations at the hotel are reported to be spacious and oriented towards families with family rooms and a small kitchen for guest use. The variety of family-friendly amenities and a layout that supports a family-centric experience further enhance the stay. Guests have mentioned that the hotel staff is helpful with children, contributing to a warm and welcoming atmosphere.
While some pointed out a need for minor adjustments to better cater to family needs, the overall feedback emphasizes that children enjoyed their time, particularly the heated pool. The hotel's setup allows for a restful and enjoyable experience, making it a suitable and ideal choice for family getaways.
San Marino Cassino Hotel presents itself as a four-star establishment but often falls short of this rating in various aspects. Guests found the cleanliness and the cost-benefit ratio to be positive points with an appreciation for the quality breakfast that surpasses what is typically expected at a three-star hotel. However, there are significant discrepancies between the hotel's four-star claims and the overall guest experience. Many reviews mentioned that the facilities and services did not meet the four-star standard, often aligning more closely with what is expected from a three-star hotel.
Issues were highlighted prominently in areas such as breakfast quality and coffee, which were deemed disappointing for a hotel of its purported rating. Although some services such as room service reach a reasonable standard, many guests felt that other aspects necessitate improvement to genuinely fulfill a four-star level promise.
Overall, while the hotel aspires for a four-star rating and this is sometimes reflected in the promotional materials, the actual experience frequently aligns more closely with a three-star hotel. Guests noted that the establishment falls short of the expectations set by its four-star rating and pricing with several suggesting it needs enhancements to align fully with its claimed status.
San Marino Cassino Hotel offers a generally accessible experience for guests, receiving praise for its clean environment, friendly and attentive staff and overall accessible layout. The hotel provides accessible rooms and facilities, making it easier for guests with disabilities to navigate the site.
Specific positive feedback highlights the availability of accessible rooms and the provision of amenities such as cribs. However, there are limitations to be aware of. The main entrance features a staircase and the absence of an elevator significantly impacts mobility for some guests. Accessibility amenities are somewhat limited and ramps are scarce, suggesting that wheelchair users may face challenges. Additionally, the bathrooms lack bidets and the accessibility options are not clearly communicated.
While the hotel has made strides in offering accessible features, there is room for improvement in its accessibility infrastructure to better accommodate all guests.
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Location
Visitors highlight the tranquility of its setting despite its proximity to a bustling avenue, providing a peaceful retreat after a day of activities. The quality of the service, clean and spacious rooms and satisfying breakfast only enhance the appeal. The hotel's location facilitates easy access to notable landmarks such as the Ferris wheel and Morro do Careca. Many reviews emphasize the excellent cost-benefit ratio with guests appreciating the comfort and amenities offered at a reasonable price.
In summary, the hotel’s prime location is its standout feature, making it an excellent choice for tourists wanting to immerse themselves in the vibrant life of the city while enjoying convenient access to essential services and attractions.
Breakfast
On the downside, some reviewers felt the breakfast could use more variety, particularly in the fruit selection or daily changes. A few guests expressed disappointment, feeling that the breakfast did not live up to its hype or their expectations from previous stays. The breakfast lounge, though spacious, was sometimes described as needing an update to improve coziness and light.
In summary, despite some minor criticisms, the breakfast at San Marino Cassino Hotel generally provides a positive dining experience with many guests highlighting it as a standout part of their stay.
Dinner
However, the hotel faces criticism for several issues. Many guests noted that the hotel does not have its own restaurant or bar and food and drink options are limited to the water available in the minibar. Additionally, no fresh juices are served at breakfast and only artificial juices are provided. The lack of plates, cutlery and other necessities when ordering food via apps also posed an inconvenience. The hotel's restaurant service, when available, ends early, closing at 9:30 PM, which can be a drawback for late arrivals.
Some diners found the restaurant expensive and disappointing, both in terms of food quality and overall value. Specific feedback included that the cost of dishes did not match the quality provided with some guests pointing out that the dinner ordered to their rooms did not meet expectations. Occasional service issues were also mentioned, such as inattentive staff in the café and logistical problems leading to missed dinner reservations.
Guests can bring their own food and drinks or order via Ifood, but there is no guarantee of amenities like plates or champagne glasses, which the hotel does not provide. Despite the limitations and mixed feedback on certain aspects, the breakfast service remains a notable highlight for many visitors.
Rooms
The rooms are described as well-ventilated, featuring modern furnishings and facilities, though some guests noted that the decor is a bit outdated and could benefit from minor renovations. Despite this, the overall cleanliness and comfort levels are praised with fresh sheets and daily cleaning services ensuring a tidy environment.
Guests particularly appreciate the rooms with balconies, finding them a great addition to their stay and the work desks with chairs add functional convenience for business travelers. Location-wise, the hotel is well-situated near markets, making it an excellent choice for those looking to explore the local area conveniently.
While the soundproofing between rooms and from street noise could be improved and occasional issues with small bathroom spaces and outdated facilities were noted, the general sentiment remains positive. The hotel offers great accommodation with a satisfactory room size that meets expectations and a good cost-benefit ratio for travelers. The excellent service from the staff and a delightful breakfast experience round out the appealing features of this hotel, making it a dependable choice for visitors looking for comfort and quality.
Beds
However, there are mentions of inconsistencies across different rooms. Some guests found their beds to be too soft, too hard or poorly maintained with concerns about old or worn-out mattresses and bedding quality below optimal standards. Reports of beds made from two single mattresses put together were also common, leading to discomfort for some visitors.
Despite these issues, the bed comfort in many rooms met expectations and provided a satisfactory level of tranquility for most travelers. The bedding was generally clean, albeit occasionally reported as substandard. While some reviews suggested that the beds could benefit from replacements, the general consensus leaned towards a comfortable sleep experience for numerous guests.
Cleanliness
The swimming pool and common areas are also mentioned as clean, contributing to a pleasant environment. Guests find the bedding comfortable and the accommodations clean and pleasant with some highlighting the hotel's excellent location as an added advantage.
However, there are occasional comments about areas needing improvement. Some guests report issues such as insufficient bathroom cleaning, unpleasant odors, dirty linens and infrequent cleaning of public spaces. These remarks contrast with the otherwise consistent positive feedback but indicate areas where the hotel could enhance its services.
Overall, the hotel's cleanliness is generally well-regarded with a majority of guests appreciating the clean and organized environment, impeccable hygiene and the efforts of the housekeeping staff.
Staff
Housekeeping and valet staff are noted for their attention to detail and kindness, contributing significantly to the guest experience. From efficiently resolving issues to returning lost items like credit cards, the staff demonstrates a high level of competence and integrity. Many reviews underscore the exceptional customer service provided with staff often going out of their way to make guests feel comfortable and valued.
Despite some instances of less favorable interactions, such as occasional reports of rudeness or indifference from certain receptionists, the majority of reviews reinforce that the staff's friendliness and dedication are standout features of the hotel. This consistent praise for the courteous and professional demeanor of the employees makes the San Marino Cassino Hotel a welcoming and pleasant place to stay for many travelers.
Wi-Fi
Despite these widespread issues, a few positive remarks were made, suggestive that some guests did have satisfactory experiences with the Wi-Fi, particularly in certain common areas like the reception, where the signal seemed stronger. Overall, the feedback indicates a need for improvement in the hotel’s wireless internet service to ensure a more consistent and reliable connection throughout the entire property.
Gym
Beach
Not only does the location facilitate beach access, but it also situates visitors near bustling restaurants, shops and supermarkets, enhancing the overall convenience for families and individuals alike. Despite some feedback regarding the cleanliness of the nearby beach and the hotel's lack of beach towel provisions, the majority of guests find the hotel's proximity to various attractions enhances their stay, providing the perfect backdrop for relaxation and enjoyment in a vibrant beachside setting.
Parking
Valet parking is available, albeit at the same rate and while convenient, it does come with the same separate fee structure. There have been instances of confusion regarding the details of these charges with several guests suggesting the need for more transparency on the hotel's website to avoid surprises.
For those who used the service, the parking lot itself is noted for being somewhat unconnected, requiring external access and is accessible only by a ramp. Despite the steep price, parking itself is conducted efficiently, though some guests feel it is overpriced for the quality and convenience offered.
Overall, while the parking arrangements are functional and do cater to the car-owning customer base, the extra costs and occasional lack of upfront clarity have led to a common consensus that the hotel should integrate these charges more transparently into their overall service offering.
Family
Accommodations at the hotel are reported to be spacious and oriented towards families with family rooms and a small kitchen for guest use. The variety of family-friendly amenities and a layout that supports a family-centric experience further enhance the stay. Guests have mentioned that the hotel staff is helpful with children, contributing to a warm and welcoming atmosphere.
While some pointed out a need for minor adjustments to better cater to family needs, the overall feedback emphasizes that children enjoyed their time, particularly the heated pool. The hotel's setup allows for a restful and enjoyable experience, making it a suitable and ideal choice for family getaways.
4 Star
Issues were highlighted prominently in areas such as breakfast quality and coffee, which were deemed disappointing for a hotel of its purported rating. Although some services such as room service reach a reasonable standard, many guests felt that other aspects necessitate improvement to genuinely fulfill a four-star level promise.
Overall, while the hotel aspires for a four-star rating and this is sometimes reflected in the promotional materials, the actual experience frequently aligns more closely with a three-star hotel. Guests noted that the establishment falls short of the expectations set by its four-star rating and pricing with several suggesting it needs enhancements to align fully with its claimed status.
Accessible
Specific positive feedback highlights the availability of accessible rooms and the provision of amenities such as cribs. However, there are limitations to be aware of. The main entrance features a staircase and the absence of an elevator significantly impacts mobility for some guests. Accessibility amenities are somewhat limited and ramps are scarce, suggesting that wheelchair users may face challenges. Additionally, the bathrooms lack bidets and the accessibility options are not clearly communicated.
While the hotel has made strides in offering accessible features, there is room for improvement in its accessibility infrastructure to better accommodate all guests.
No, San Marino Cassino Hotel doesn't have any pool.
No, a spa isn't available at San Marino Cassino Hotel.
Yes, San Marino Cassino Hotel welcomes dogs.
Yes, parking facilities are available at San Marino Cassino Hotel.
Yes, San Marino Cassino Hotel has a gym.
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