SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor

Baltimore 39.28890300, -76.61282400 , 120 East Redwood Street (Show on Map)
8.0
Very Good


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Summary of reviewsSpringHill Suites by Marriott Baltimore Downtown/Inner Harbor garners high praise for several key aspects, making it a well-regarded choice for visitors to Baltimore. The hotel's central location is a standout feature, providing easy access to popular sites such as the Inner Harbor, National Aquarium, Camden Yards and a variety of shops and restaurants. Despite some mixed feelings about the surrounding area, guests generally find the location ideal for both leisure and business purposes.

The breakfast offerings also receive positive feedback, particularly for the selection of hot and cold options like waffles and fresh fruit. Though some guests wish for more variety and better freshness, the inclusion of a complimentary breakfast is a valued perk that often exceeds expectations.

Rooms at the hotel are frequently commended for being spacious, clean and comfortable with amenities like microwaves, mini-fridges and coffee makers enhancing the convenience of the stay. Although some guests mention minor maintenance issues and suggest updates to modernize the decor, the general consensus is that the accommodations contribute significantly to a pleasant stay.

Cleanliness is another area where the hotel excels with both the rooms and common areas typically described as spotless and well-kept. The building’s historical charm, complemented by clean modern interiors, adds a unique character to the hotel. However, occasional lapses in housekeeping services have been noted, indicating areas for improvement.

The staff at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor is frequently highlighted for their exceptional friendliness, professionalism and helpfulness. Specific mentions of individuals and consistent commendations for the entire team underscore how the staff significantly enhances the overall guest experience.

The hotel's free wifi receives generally favorable reviews, considered fast and reliable by most, though there have been isolated incidents of connectivity issues. Parking, however, is often criticized for its high cost and the logistical challenges associated with the valet-only service.

For families, the hotel is considered an excellent option due to its spacious rooms and close proximity to family-friendly attractions and dining options. Despite a few upkeep issues, the overall atmosphere is deemed welcoming and safe, making it suitable for travelers with children.

While the active nightlife in the surrounding area offers great convenience for those seeking entertainment, it also means a higher noise level, which might affect light sleepers. The beds in the hotel are highly praised for their comfort, contributing to a restful sleep experience despite the external noise.

Overall, SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor provides a blend of historical charm, central convenience and comfortable accommodations, making it a solid choice for both business and leisure travelers visiting Baltimore.
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Categories
Family Friendly Hotel
SpringHill Suites offers spacious suites with separate living areas, providing comfort for families. The hotel also includes a complimentary breakfast and a convenient location near Inner Harbor attractions.

Hotel near Nightlife Spots
Situated on East Redwood Street, this hotel is near Inner Harbor and downtown nightlife. Its location provides easy access to various bars and restaurants.

Hotel with Parking
This hotel provides parking facilities. It is conveniently located in the Inner Harbor area.

EV charging stations  


Hotel with Gym
SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor has gym and fitness center. The hotel provides a fitness center for guests looking to maintain their workout routine.

Hotel with EV Charging Stations
This SpringHill Suites offers EV charging stations. It provides a comfortable stay in the Inner Harbor area with the added benefit of electric vehicle charging.

3-Star Hotel
The SpringHill Suites offers spacious suites and a complimentary breakfast, making it a comfortable and value-oriented choice. Its location in the Inner Harbor provides easy access to attractions and dining.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Business Hotel

Accessible Hotel

Room Types
King Studio Suite with Sofa Bed This spacious suite offers a separate living area with a sofa bed, cable TV, a microwave, and a refrigerator. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

Suite with Two Double Beds and Sofa Bed This spacious suite offers a separate living area, cable TV, a microwave, and a refrigerator. Please note that the price is based on 2 guests. Maximum occupancy is 5 (see Hotel Policies).

Deluxe One-Bedroom King Suite - Sofa Bed The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, as well as a dressing room. The unit has 2 beds.

1 Bedroom Suite, 2 King, Sofa bed, High floor This double room is air-conditioned and features a flat-screen TV with streaming services, a tea and coffee maker, a sofa and heating.

2 Bedroom Suite, High floor This double room is air-conditioned and features a flat-screen TV with streaming services, a tea and coffee maker and heating.

2 Bedroom Larger Suite, High floor The double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels.

King Suite with Sofa Bed and Adapted Tub - Mobility Accessible This suite is air-conditioned and features a flat-screen TV with streaming services, a tea and coffee maker and heating.

King Suite with Sofa Bed - Hearing Accessible This suite is air-conditioned and has a flat-screen TV with streaming services, a tea and coffee maker and heating.

King Suite with Sofa Bed and Roll-in Shower - Mobility Accessible The suite provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with streaming services.

Suite with Two Queen Beds, Sofa Bed and Adapted Tub - Mobility and Hearing Accessible The suite offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with streaming services.

Guest Reviews
8.0
Very Good
Location
The SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor boasts a prime, central location that consistently receives high praise from guests. The hotel is situated just two blocks from the scenic Inner Harbor, making it a convenient spot for visitors looking to explore Baltimore's key attractions. Guests appreciate being within easy walking distance of popular sites like the National Aquarium, Camden Yards, M&T Bank Stadium and a variety of shops, restaurants and bars.

The central positioning allows for simple and quick access to diverse points of interest, whether it's the bustling marina, convention center or local tours. Despite a few comments about the surrounding area, most reviewers found the hotel's location ideal for their needs, making it suitable for both leisure and business travelers.

Overall, the combination of a great location with spacious, comfortable rooms and friendly staff makes this hotel a standout choice for those looking to explore the vibrant culture and attractions of Baltimore.

Breakfast
Guests at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor have shared their varied experiences with the hotel's breakfast offerings. Many guests have praised the breakfast, describing it as good, great and delicious. Specific highlights include a good selection of hot and cold options with some particularly enjoying the waffles and fresh fruit. The inclusion of a complimentary breakfast is often appreciated and some guests believe the breakfast exceeded their expectations, considering it better than many other hotel breakfasts.

However, there are mixed opinions. Several reviews note that the breakfast selection could be improved with some guests disappointed by the lack of variety and the absence of items such as eggs and bacon on certain days. Instances of cold or stale food were mentioned and some guests found the breakfast to be no more than adequate or even disappointing. There were occurrences where breakfast options were not replenished in time, particularly during busy times or on specific holidays.

The breakfast experience also varied based on timing with some guests encountering empty buffet stations or finding the breakfast ending earlier than expected. Despite these issues, many guests found the breakfast satisfactory and appreciated the convenience it provided during their stay.

Rooms
Guests of SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor frequently commend the hotel for its spacious and clean rooms. Many reviewers highlight the suites as comfortable and well-equipped with separate seating/kitchenette and sleeping areas, which makes them particularly convenient for families. The inclusion of amenities like a microwave, mini fridge and coffee maker adds to the convenience and comfort of the stay.

The hotel’s central location is also a major draw, positioning guests right in the heart of the city. While the hotel maintains a charming, older aesthetic, some guests note that the rooms and furniture could benefit from updates to modernize their appearance. Despite these minor drawbacks, the rooms are often described as beautiful with large, comfortable beds and ample space to relax.

There are occasional mentions of operational issues, such as malfunctioning thermostats, small TVs and minor cleanliness oversights, but these do not seem to overshadow the generally positive reception of the hotel's accommodations. Overall, the spacious and comfortable rooms, combined with the hotel's central location, make it a solid choice for visitors to Baltimore.

Beds
At SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor, the guest reviews highlight the comfort and quality of the beds as a standout feature. Descriptions such as "comfortable bed," "beds were comfortable," and "super comfortable beds" are frequently found across multiple reviews. Many guests appreciated the bed linens, noting how they contributed to an overall restful sleep experience. Comments like "the bed was so comfortable," "bed was soft," and "beds were nice" encapsulate the sentiments of satisfaction.

However, it's important to note that a minority of guests did express dissatisfaction, mentioning issues like beds being too soft or uncomfortable in specific rooms. Despite these isolated concerns, the majority of reviews consistently reflect a positive impression of the beds, often referred to as comfy, soft and supportive. The pull-out sofa bed was also mentioned as an additional sleeping option.

Overall, the quality and comfort of the beds at this downtown Baltimore hotel seem to significantly enhance the guest experience, contributing to a good night's sleep in a perfect location at Inner Harbor.

Cleanliness
SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor receives frequent praise for its overall cleanliness. Guests often highlight rooms as very clean, spacious and comfortable with the beds particularly noted for their cleanliness and comfort. The common areas, including the lobby, maintain a clean and well-kept appearance, contributing to the hotel's inviting ambiance.

However, some reviews indicate occasional lapses in housekeeping with certain rooms not being cleaned daily unless requested. While many find the hotel spotless and commendable in its cleanliness, a few guests noted isolated issues such as dusty spots, scuffs on furniture and dated rugs. Despite these concerns, the hotel is generally perceived as clean and well-maintained.

The historical charm of the building, including the original bank vault downstairs, complements its clean, modern interior. Even though certain areas, particularly the bathrooms, could use an update, the hotel's dedication to maintaining a clean environment shines through.

In summary, guests can expect a clean and comfortable stay at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor, though they may need to occasionally request additional housekeeping services.

Staff
The reviews for SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor emphasize a consistently positive experience with the hotel staff. Guests frequently describe the staff as exceptionally friendly, professional and helpful with many highlighting the warm and welcoming atmosphere created by the team. Instances of exceptional customer service, attentive and polite interactions and supportive behaviors from the staff are recurrent themes. Specific accolades were given to individuals like Darrien, Shannon and valets Reggie and Ashley, who made memorable impressions with their helpfulness and personable nature. Despite a few mentions of less favorable interactions, the overwhelming majority of feedback points to a team that excels in providing courteous, responsive and accommodating service. The front desk and valet services received high praise for their efficiency and pleasant demeanor, contributing to an overall superb experience for guests.

Wi-Fi
The wifi at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor generally receives positive feedback from guests. Those who had a smooth experience describe the wifi as great, good and fast, highlighting that it worked well during their stay. However, there are instances where guests faced issues with some noting slow or non-functional wifi. A few guests mentioned difficulties related to a temporary outage due to a generator problem. Despite these occasional setbacks, many found the wifi service to be effective and satisfactory overall.

Parking
Visitors of SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor often point out the high cost of parking as a notable drawback. The hotel offers valet parking which several guests found convenient for ensuring car security. However, the expense, ranging from $31 to $42 per night, was frequently termed as pricey with some also mentioning issues of overcharging. Many reviews expressed dissatisfaction with the lack of self-parking options, forcing them to use the valet service, which some described as inefficient and time-consuming.

Parking accessibility was another concern with guests highlighting the challenge of carrying luggage from the parking garage, which is a bit of a walk from the hotel. The overall sentiment suggests that the parking cost was higher compared to other hotels in the area with no subsidies or discounts for seniors being an additional grievance. Despite a few mentions of good and convenient parking, the majority found the charges and logistical issues to be significant detractors from their stay.

Family
For those planning a family trip to Baltimore, SpringHill Suites by Marriott Downtown/Inner Harbor could be an excellent choice. The hotel's proximity to the Inner Harbor provides the convenience of easy access to sightseeing spots, dining options and various activities suitable for all ages. Many reviews highlight the family-friendly atmosphere, noting that the accommodations, including spacious room layouts, are ideal for families, particularly those traveling with young children.

Families have praised the hotel for creating an environment where they felt safe and enjoyed their stay. The availability of free parking adds further convenience for those with vehicles. While a small number of reviews mentioned some room upkeep issues, the overall sentiment suggests that the customer service and cleanliness were satisfactory.

SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor offers practical amenities and a welcoming atmosphere, making it a solid option for family trips.

Nightlife
SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor is situated in a lively and bustling area, offering great proximity to the vibrant nightlife and attractions of the inner harbor. The neighborhood feels safe and is perfect for those looking to immerse themselves in the energetic atmosphere of Baltimore's urban scene. However, the active nightlife comes with a caveat: the noise level can be quite high. Guests reported street noise and loud music from nearby clubs, making it less ideal for a quiet night's sleep. The sounds of people shouting and lively celebrations often permeate the street, contributing to a dynamic but noisy environment. This spot may be best suited for visitors prioritizing convenience and proximity to entertainment over tranquility.

3 Star
SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor offers a blend of charm and convenience, ideally situated for those who value a prime location and ample room size. The complimentary breakfast, featuring delightful cheddar biscuits and gravy, adds a pleasant touch to the stay. However, the hotel shows signs of age with dated accommodations and furniture, as well as general wear and tear evident throughout the property.

The building facade appears rundown and some practical issues such as broken door handles, non-functional lights and windows that do not close properly detract from the overall experience. Additionally, the elevators lack visible inspection dates, raising concerns about maintenance.

Despite its three-star rating, some guests feel it falls short, likening it more to a two-star establishment due to these issues. The hotel uses an overpowering room spray and while the staff is generally friendly, they sometimes struggle to manage crowds during large events.

Valet parking is available but can be costly. A full-scale renovation could significantly enhance the experience, transforming this dated but charming hotel into a true three-star destination.


No, SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor doesn't have any pool.

No, a spa isn't available at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor.

Yes, SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor welcomes dogs.

Yes, parking facilities are available at SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor.

Yes, SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor has a gym.

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