RatiLanna Riverside Spa Resort in Chiang Mai is a highly recommended luxury hotel that offers exceptional facilities and services. The location is beautiful and tranquil with well-maintained rooms that offer stunning views of the river. The breakfast is enjoyable with a great selection of local and international food and the spa offers amazing treatments that will leave you feeling pampered and rejuvenated. The pool area is also fantastic with a tremendous swimming pool and picturesque views of the river. The staff is friendly and helpful, ensuring guests are well taken care of. Although some guests note minor issues with the breakfast and restaurant, the majority highly recommend this five-star hotel. Overall, RatiLanna Riverside Spa Resort is a perfect spot for a de luxe vacation and a fabulous choice for a relaxing and clean escape.
The Empress Premier Chiang Mai is a modern and wonderful hotel located in an excellent location, just a short walk to the night bazaar and many restaurants. The hotel is well cared for with excellent staff, a very nice outdoor pool and leisure area on the 5th floor and a reasonable walking distance to most attractions. The rooms are lovely and spacious with beautiful, modern amenities and the hotel is well-soundproofed, comfortable and luxurious. The staff is attentive, caring and always eager to help and the pool area is a favorite among guests. While some guests have had issues with the firmness of the beds, the majority have had a comfortable and pleasant stay. Overall, The Empress Premier Chiang Mai is an outstanding and exceptional place to stay, perfect for those looking to indulge in luxury during their stay in Chiang Mai.
Shangri-La Chiang Mai is a luxurious and exceptional five-star hotel located in the heart of the city, making it the perfect base for exploring all that Chiang Mai has to offer. Guests have raved about the hotel's excellent location, which is just a short walk or drive away from popular spots like the night market, old town and airport. The breakfast offered at the hotel is amazing and wonderful with a large variety of top-quality food. The rooms are spacious, well-laid-out and offer ample comfort for guests. The hotel is clean and well-presented with spot-on beds and pillows. The staff is kind, helpful and always ready to help, making the hotel a fantastic choice for families with kids. The spa is exceptional with excellent therapists and a soothing ambiance. The gym is exceptionally well-equipped and great in terms of facilities. The pool is great for kids and families with a waterplay area, baby pool and poolslide that provide great fun. The hotel is decorated with families in mind and there are even small details like a kid's amenity set and a cookie decorating kit upon arrival. The beds are firm and spot on when it comes to providing the perfect night's sleep. Shangri-La Chiang Mai is a luxurious and exceptional five-star hotel that maintains a high standard synonymous with the Shangri La reputation. Guests have raved about the mad good absolute luxury and 5-star experience offered by this hotel. Overall, Shangri-La Chiang Mai is a fantastic option for anyone looking for a luxurious and comfortable stay in Chiang Mai.
Hotel De Wualai is situated in an advantageous location, balancing easy accessibility with tranquility. The hotel’s proximity to Chiang Mai's old town, Saturday Wualai Walking Street Market and essential local attractions makes it a convenient base for exploring the area, while its setting in a calm residential neighborhood ensures peaceful nights.
Guests have mixed reviews about the breakfast offerings; while some find it tasty and satisfactory with items like bacon, eggs and fresh fruits, others point out the lack of variety and repetitive menu. Nonetheless, the outdoor breakfast setting and friendly service are appreciated.
The rooms at Hotel De Wualai are well-received for their cleanliness, spaciousness and modern amenities including microwaves, kettles, large TVs and sometimes luxurious touches like whirlpool bathtubs. Consistent praise is given to their cleanliness and comfortable furnishings, despite occasional minor maintenance issues and limited natural light in some rooms.
Cleanliness throughout the hotel is exemplary with meticulous housekeeping frequently noted. The pool area is especially highlighted for its pristine condition and inviting atmosphere, offering both indoor and outdoor options. The gym, while small and somewhat limited in equipment, is well-maintained and serves the basic fitness needs of guests.
The hotel staff earns high marks for their friendliness, helpfulness and excellent service. Their attentiveness and personal efforts to enhance the guest experience—such as arranging tours and managing transportation—stand out.
Wi-Fi service is generally good with stable and strong connections complementing the smart TVs in the rooms. Although there are minor issues like occasional outages or difficulty finding the Wi-Fi code, the overall tech experience is positive.
Family travelers find the hotel accommodating with spacious rooms and a family-friendly environment. The pool is a hit with both kids and parents and the overall cleanliness adds to the comfort and safety.
The beds are commonly described as very comfortable, clean and well-maintained, though some guests prefer different mattress firmness. Most guests, however, enjoy a good night's rest thanks to the quality bedding and spacious rooms.
Parking receives mixed reviews due to limited spaces primarily suited for small motorcycles rather than cars, though the staff's efforts to assist with parking are noted.
Hotel De Wualai overall receives praise for its excellent value, quality accommodations and exceptional service, making it a noteworthy option for visitors to Chiang Mai.