Cromwell Lodge Hotel by Greene King Inns

Banbury 52.06230200, -1.33987300 , 9-11 North Bar Street (Show on Map)
7.4
Good


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Summary of reviewsCromwell Lodge Hotel by Greene King Inns, nestled in the heart of Banbury, stands out for its superb and convenient location, ideal for both leisure and business travelers. Guests praise the hotel's easy access to the town center, shops, restaurants and train station. The availability of ample, secure parking further enhances its appeal.

The breakfast experience receives high accolades, noted for its wide variety and excellent quality. Guests particularly appreciate the freshly cooked options, well-presented dishes and the convenience of pre-paying. The friendly and attentive staff in the breakfast room contributes significantly to the enjoyable dining experience.

Dinner is similarly well-regarded with many commending the food's quality and the pleasant dining atmosphere. Despite occasional slow service and some menu items sometimes being unavailable, the overall experience remains positive, supported by a friendly bar staff and an inviting setting.

Rooms offer a blend of positive features and areas needing improvement. Cleanliness and comfort are generally well-maintained with many appreciating the tidy, well-equipped rooms and comfortable large beds. The hotel’s charming historical character also earns praise. However, there are recurring mentions of dated decor, minor maintenance issues and occasional noise or unpleasant smells.

Cleanliness is mostly praised, though some inconsistencies exist, particularly in older, worn areas. Despite these minor hiccups, the hotel generally meets guests' cleanliness expectations.

The staff is frequently lauded for their exceptional service with many guests noting the team’s friendly, helpful and accommodating demeanor. Personalized service from the front desk, bar and restaurant staff significantly enhances guests’ experiences.

While the free wifi receives mixed reviews with some guests experiencing strong connections and others struggling with intermittent service, the hotel’s parking facilities are consistently praised as secure and convenient.

Beds are widely appreciated for their comfort, contributing to restful sleep. Though some variability in firmness preferences is noted, the overall consensus is positive.

As a three-star hotel, Cromwell Lodge offers good value with its historic charm compensating for the need for some updates. The building’s period features add a unique and memorable touch to the stay.

The hotel is also noted for being dog-friendly with specific rooms and considerate amenities for pets, enhancing its appeal for travelers with dogs.

Overall, Cromwell Lodge Hotel by Greene King Inns provides a comfortable, welcoming and conveniently located option for visitors to Banbury with its historical charm and attentive staff standing out as key highlights.
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Historic Inn
This 17th century Cromwell Lodge Hotel is situated in the centre of Banbury, close to Banbury Cross of nursery rhyme fame. The hotel offers comfortable, individually decorated en-suite bedrooms, free Wi-Fi, log fire, lots of character and the best breakfast in town!

3-Star Inn
Located in Banbury, this inn offers a comfortable and reliable stay with essential amenities. Its central location on North Bar Street makes it convenient for exploring the town.

Dog Friendly Inn

Inn near Nightlife Spots

Inn with Parking

Cheap Inn

Room Types
Double Room Double-bedded en suite room with a colour TV, direct dial phone and tea/coffee making facilities. Double Rooms 8 and 11 come with a bath. Please check when making the booking if you require a bath.

Single Room Single en suite room with a colour TV, direct dial phone and tea/coffee making facilities. All single rooms are shower-only.

Twin Room Twin-bedded en suite room with a colour TV, direct dial phone and tea/coffee making facilities. Twin room 7 also has a bath option available.

Guest Reviews
7.4
Good
Location
Located in the heart of Banbury, Cromwell Lodge Hotel by Greene King Inns boasts an ideal and convenient position. Guests consistently praise the hotel's central location, which offers easy access to the town center, numerous shops, restaurants, pubs and the train station—making it perfect for both leisure and business travelers. Many reviews highlight the ample parking and the ease of finding the hotel. The close proximity to local attractions, amenities and public transport significantly enhances the convenience for guests. Overall, the superb location, combined with comfortable accommodations and friendly staff, makes this hotel a great choice for anyone visiting Banbury.

Breakfast
The breakfast experience at Cromwell Lodge Hotel by Greene King Inns has garnered a substantial amount of positive feedback from guests. The majority of reviews highlight the superb quality and extensive variety of options available with many describing the breakfast as fantastic, amazing and one of the best they have ever had. Freshly cooked, excellent presentation and a wide range of choices including Full English and continental options were frequently mentioned.

Guests appreciated the convenience of pre-paying for breakfast, which eliminates hassle and adds value to their stay. The breakfast room's decor, alongside the friendly and helpful staff, enhances the overall dining experience.

While most guests were pleased with the breakfast, there were some minor issues noted, such as occasional slow service and instances where specific breakfast items were either forgotten or unavailable. Despite these hiccups, many still found the breakfast to be a good value and an enjoyable start to their day.

Overall, those staying at the Cromwell Lodge Hotel can likely expect a hearty, well-prepared breakfast that caters to a range of preferences, accompanied by warm and attentive service.

Dinner
Cromwell Lodge Hotel by Greene King Inns offers a dining experience with several positive aspects highlighted by guests. Many reviews commend the food, describing it as good, great or excellent with particular praise for the breakfast and evening meals. The dining spaces, including the bar and the restaurant, provide a comfortable and pleasant atmosphere to chill and enjoy a meal with some noting the period features adding to the charm.

Guests often found the meals to be of good quality and value for money. Specific meals like the Christmas Dinner received exceptional praise and the risotto, despite one mention of being undercooked, was generally noted positively. Many enjoyed the reasonably priced offerings and the great selection of evening meals was a common plus.

Service for dinner was seen as somewhat slow by some, yet the overall quality of the food was highly regarded. The bar staff were complimented for their good rapport with guests, contributing to a pleasant dining experience.

However, some critical points included instances where food orders were incorrect, medium rare steaks were overcooked and at times the restaurant was not serving dinner due to staffing issues, which was not communicated to guests in advance. The lack of availability of meals on certain nights and limited draught drinks in the bar were also mentioned as downsides.

Overall, while there are minor areas requiring attention, the dining experience at Cromwell Lodge Hotel is generally positive with great food quality and a comfortable ambience being key highlights.

Rooms
Cromwell Lodge Hotel by Greene King Inns offers a varied experience in its rooms with several positive aspects acknowledged by guests. Many visitors appreciated the cleanliness of the rooms, describing them as clean, tidy and comfy. They noted the rooms as being warm and well-equipped with some highlighting lovely features such as garden views and access. Rooms with a large king-size bed received favourable comments for their comfort and some guests specifically mentioned clean, nicely decorated and spacious rooms. The charming, characterful property with a touch of historical authenticity has also been positively noted by guests.

However, there were also several shortcomings frequently mentioned. Many guests found the rooms to be small and dated with a need for updates and redecorations. Issues such as cramped spaces, small double beds and outdated bathrooms were pointed out. Additionally, some rooms were described as noisy, hot or exhibiting unpleasant smells and signs of wear, like cracks and uneven floors. Furniture and fixtures sometimes showed signs of damage and the lack of toiletries was a downside for some.

While the rooms often met basic needs, a common sentiment was that the facilities could benefit from some tender loving care and more thorough maintenance. Some particular issues, like inconsistent shower performance, tiny shower cubicles and insufficient ventilation, have been pointed out as areas needing improvement. In summary, while Cromwell Lodge Hotel does offer some comfortable and character-filled rooms, attention to regular upkeep and modernization could significantly enhance the guest experience.

Beds
Cromwell Lodge Hotel by Greene King Inns consistently receives commendations for its beds, highlighting their comfort and size. Guests often describe the beds as very comfortable with many noting they had a pleasant night's sleep thanks to the plush mattresses and cozy bedding. The presence of large king-size beds and even enormous beds has impressed several visitors. Rooms are generally described as clean and tidy, contributing to the overall comfortable ambiance. The pillows also receive praise for their softness and comfort, enhancing the sleeping experience.

While most reviews emphasize the beds' comfort, some guests mentioned specific characteristics like the height of the beds, which could be challenging for some. There were occasional remarks about beds being either too soft or too hard, indicating a variability in firmness preferences. Despite these minor points, the consensus leans heavily towards a positive experience with the beds, underlining their coziness and the restful atmosphere they provide.

Cleanliness
Cromwell Lodge Hotel by Greene King Inns receives mixed feedback regarding cleanliness. Many guests praise the hotel and rooms for being clean, tidy and well-maintained with some noting the establishment's comfortable and clean accommodations. The hotel is described as mostly clean with clean linen and towels refreshed daily. Several reviewers mention that the property looks well looked after and nicely decorated, indicating a generally positive impression.

However, there are recurring mentions of areas needing improvement. While some rooms appear spotless and pristine, others have been noted for being dated and in need of refurbishment. Some guests found mildew in the bathrooms and outdated, worn furnishings. Additional concerns include inconsistent housekeeping, such as rooms not being cleaned regularly or thoroughly, bathrooms left dirty and dust or debris present in some areas. Complaints about musty smells and mold further detract from the overall cleanliness experience for some visitors.

In summary, while Cromwell Lodge Hotel generally maintains a clean appearance and several rooms meet high standards of cleanliness, there are notable inconsistencies and areas that need more attention to meet guests' expectations fully.

Staff
At the Cromwell Lodge Hotel by Greene King Inns, the standout feature consistently highlighted by guests is the exceptional quality of the staff. The reception and front desk teams are frequently described as friendly, helpful and welcoming, creating a positive first impression. Politeness and attentiveness seem to be a common trait with numerous references to staff members being consistently pleasant and accommodating.

Many visitors noted the staff's willingness to go above and beyond to meet guests' needs, demonstrating a genuinely helpful attitude that enhances the overall stay. Specific mentions about Jade from the front desk underscore the personalized service provided. Service in the bar and restaurant is equally commendable with staff in these areas also described as friendly and attentive.

Additionally, management and the housekeeping staff also received praise for their responsiveness and helpfulness. The staff’s efforts have not gone unnoticed, as they strive to provide an excellent service despite occasionally being busy.

The overwhelmingly positive feedback points to a cohesive and dedicated team capable of ensuring that guests feel welcome and well taken care of throughout their stay.

Wi-Fi
The wifi at Cromwell Lodge Hotel by Greene King Inns receives mixed feedback from guests. Some guests experienced strong and good connectivity. The hotel provides free wifi, which some found to be secure. However, several guests encountered issues such as intermittent connections, difficulty getting a connection or no wifi availability in their rooms. The absence of wifi in certain areas and slow speeds were also noted by some guests, making it challenging for those needing to work during their stay. Despite the presence of free wifi, the service varied in reliability and reach.

Parking
The Cromwell Lodge Hotel by Greene King Inns receives numerous positive mentions regarding its parking amenities, making it an appealing choice for travelers with vehicles. Guests frequently highlight the abundance of free parking available at the rear of the hotel, describing it as safe, secure and convenient. The large car park is noted for its ample spaces and ease of use with on-site parking facilities receiving consistent praise. The location of the hotel contributes to its accessibility with good connections from the motorway and a pleasant surrounding area. Although the parking area can be quite full at times and occasional issues like a broken registration machine are mentioned, these are exceptions rather than the rule. Overall, the availability of free, secure and convenient parking is a significant bonus for those staying at the hotel, enhancing the overall guest experience.

3 Star
Cromwell Lodge Hotel by Greene King Inns offers a solid three-star experience at a budget-friendly price. The historic building adds a unique charm, although it does contrast with the dated interiors. While some updating and renovation are necessary to meet modern standards, the hotel provides all essential amenities typical of a three-star property. The basic facilities are functional and align with expectations for its rating. Despite wear and tear such as worn mattresses and creaky floors, the hotel remains a viable option for those who prioritize value over luxury. Overall, it's a satisfactory choice for a budget-conscious stay with room for improvement.

Historic
Nestled in a very old town and dating back to 1524, Cromwell Lodge Hotel by Greene King Inns stands as a testament to the rich historical tapestry of the area. The hotel is housed in a stunning 17th-century Georgian building that immediately impresses with its traditional and superbly maintained facade. Guests consistently admire the beautiful period property, noting its charming, quaint features and character.

Visitors appreciate that the hotel has managed to keep much of its original style and lovely features intact despite the challenges that come with preserving such an aged structure. Beautifully reminiscent of the past, the hotel exudes a sense of history with its original features and period details that many find enchanting. Though some areas indicate a need for refurbishment, this aspect is often overshadowed by the property's inherent charm and the lovely ambiance of the bar.

Overall, the historical importance and aesthetic appeal of Cromwell Lodge Hotel offer a unique and memorable experience for travelers who appreciate the chance to stay in a truly characterful setting.

Dog Friendly
Cromwell Lodge Hotel by Greene King Inns has garnered positive feedback for its dog-friendly facilities, services and amenities. Guests have repeatedly highlighted that dogs are not only allowed but warmly welcomed throughout the property. The hotel offers specific dog-friendly rooms and some reviewers mentioned that staff even went out of their way to accommodate pets by providing garden-access rooms, creating a comfortable environment for dogs.

The surrounding area is praised as being ideal for dog walks with convenient parking behind the hotel to facilitate easy access for walking pets. In addition, dogs are welcome in the hotel's restaurant, ensuring that pet owners don't have to leave their furry companions behind during meals.

While not all rooms are designated as dog-friendly, there are enough accommodations to satisfy guests traveling with pets. The hotel's garden, which is safely enclosed, is another positive aspect frequently mentioned, providing a secure outdoor space for dogs to enjoy. Overall, guests found the dog-friendly atmosphere at Cromwell Lodge Hotel to be exceptional and appreciated the attentive staff who went the extra mile for their pets.


No, Cromwell Lodge Hotel by Greene King Inns doesn't have any pool.

No, a spa isn't available at Cromwell Lodge Hotel by Greene King Inns.

Yes, Cromwell Lodge Hotel by Greene King Inns welcomes dogs.

Yes, parking facilities are available at Cromwell Lodge Hotel by Greene King Inns.

No, Cromwell Lodge Hotel by Greene King Inns doesn't have a gym.

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