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Summary of reviewsHotel Royal Spa enjoys a prime location that consistently garners praise from guests. Situated adjacent to a beautiful and historical park, the hotel offers a serene setting for those seeking a relaxing stay amidst natural beauty. Its central positioning provides easy access to major attractions and amenities, enhancing the convenience factor. Despite some concerns about poor lighting at night, the hotel's location remains a standout feature complemented by impressive facilities such as a pool, sauna and wellness area.
The breakfast at Hotel Royal Spa receives widespread acclaim for its quality and variety. Guests appreciate the buffet-style offerings that cater to various tastes, describing the breakfast as sensational and perfect. Despite minor issues like overcooked eggs and watered-down juices, the overall sentiment remains highly positive, making the breakfast a significant highlight of the hotel experience.
Dinner at the hotel is also well-received with many guests praising the delicious and diverse selection available at the buffet. The food meets expectations with positive comments about its taste and quality. While there was a suggestion for improvement, the general feedback is favorable, making the dining experience a notable feature.
The rooms at Hotel Royal Spa receive mixed reviews. Guests often praise the spaciousness and comfort of the accommodations, noting amenities like jacuzzi baths and comfortable bedding. However, inconsistencies in room standards are evident with several complaints about outdated and worn-out furniture, maintenance issues and cleanliness concerns. Despite the spaciousness and comfort of some rooms, the disparity in quality and upkeep impacts the overall experience.
The hotel's cleanliness is generally commended with high hygiene standards and a clean environment frequently mentioned. However, some guests highlighted areas needing improvement, noting issues like outdated linens, untidy balconies and missed cleaning spots. While the rooms are mostly clean, enhanced attention to detail and regular updates could improve the experience.
Staff at Hotel Royal Spa are typically described as friendly, professional and accommodating, especially the reception team. While there are isolated instances of less satisfactory service, the overall atmosphere created by the staff contributes positively to guest experiences. Consistency in service, particularly in the restaurant and breakfast areas, could benefit from some improvements.
The pool and wellness facilities receive praise for their cleanliness and appeal. Families particularly appreciate the dedicated children's pool. However, additional charges for pool usage, restrictions on children's access after certain hours and the pool's small size are points of concern for some guests.
Reviews regarding the beds are mixed. Some guests find the beds comfortable, while others cite issues with hard mattresses, small bed sizes and occasional cleanliness problems. These varying experiences reflect a need for more consistency in bedding quality.
Overall, while Hotel Royal Spa offers a generally pleasant stay with a few standout features, it falls short of the four-star luxury standards it advertises. The hotel's outdated state and discrepancies in service and amenities suggest that it aligns more closely with a two or three-star establishment. Show more
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Categories
Aparthotel for Honeymoon
Located in Banja Koviljača, Hotel Royal Spa offers a relaxing retreat with a focus on wellness. The spa facilities and tranquil environment make it ideal for a romantic and rejuvenating honeymoon.
Dog Friendly Aparthotel
This hotel is pet-friendly and offers spa services. It combines relaxation for both you and your pet, ensuring a comfortable stay with added amenities.
Romantic Aparthotel
With its spa facilities, the hotel offers a relaxing and intimate experience for couples. Located in Banja Koviljača, it provides a tranquil and scenic setting, perfect for a romantic escape.
Aparthotel with Swimming Pool
This aparthotel features a swimming pool, spa and wellness center, fitness center, and hot tub. It is located in Banja Koviljača, offering various activities like cycling and hiking. Guests have praised the helpful staff and excellent wellness facilities.
Heated Pool Indoor Pool
Aparthotel with Parking
Hotel Royal Spa provides free parking under video surveillance for its guests. While the hotel has its own parking with limited spaces, a large free public parking area is conveniently located directly opposite the hotel.
Accessible Aparthotel
Hotel Royal Spa provides accessible reduced mobility facilities for guests. The hotel also includes an SOS alarm in the bathroom for added safety and convenience.
Aparthotel with Gym
This aparthotel features gym facilities. Given that it is an aparthotel, guests can expect a blend of hotel services and apartment-style living, making it a suitable option for longer stays and fitness enthusiasts.
4-Star Aparthotel
Located in the center of Banja Koviljaca, at the foot of Gučevo Mountain, this hotel offers air-conditioned rooms and apartments with free Wi-Fi. It features a spa and wellness center, a fitness center, and a swimming pool. Its central location near the park makes it ideal for leisurely walks.
Aparthotel with Indoor Pool
Hotel Royal Spa features an indoor pool with sea salt at 30°C, equipped with hydro and aero massage areas. Its Royal Wellness includes a Hamam, Russian aromatic Sauna, Finnish herbal Sauna, Infrared Sauna, Tepidarium, indoor jacuzzi, and a children's pool.
Aparthotel with Heated Pool
Room Types
Single RoomThe room comes with:
- air conditioning
- LCD satellite TV
- a minibar
Double or Twin RoomThe room comes with:
- air conditioning
- LCD satellite TV
- a minibar
- some rooms have a balcony
Luxury Double Room with Park ViewThe room comes with:
- air conditioning
- LCD satellite TV
- a spa bath
- some have a large terrace with garden views
Deluxe ApartmentThe apartment comes with:
- air conditioning
- LCD satellite TV
- a fully equipped kitchenette
- some apartments have a private patio
Special Offer - Double or Twin Room with New Year's Package This special offer includes:
- Accommodation in a Double or Twin Room
- 2x Festive dinner with entertainment
- excursion in surrounding area
- unlimited usage of Wellness area ( swimming pool, sauna, fitness)
- Late check-out until 17:00
Special Offer - Luxury Double Room with Royal Wellness PackageThis double room features a seating area, minibar and air conditioning.
Special Offer - Double Room with Royal Wellness PackageThis double room is air-conditioned and has a seating area with a flat-screen TV, a minibar, a wardrobe, a carpeted floor, as well as heating. The unit has 1 bed.
Special Offer - Luxury Double Room with Park View - New Year's PackageThis special offer includes:
- Accommodation in a Luxury Double Room
- 2x Festive dinner with entertainment
- excursion in surrounding area
- unlimited usage of Wellness area ( swimming pool, sauna, fitness)
- Late check-out until 17:00
King Suite with Spa BathThis special offer includes:
- Accommodation in an Apartment
- 2x Festive dinner with entertainment
- excursion in surrounding area
- unlimited usage of Wellness area ( swimming pool, sauna, fitness)
- Late check-out until 17:00
ApartmentThis air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. The well-fitted kitchenette features a stovetop, a refrigerator, kitchenware and an oven. The apartment has carpeted floors, a seating area with a flat-screen TV with cable channels, a minibar, a wardrobe, as well as a safe deposit box. The unit has 3 beds.
Special Offer - Deluxe Apartment with New Year's PackageThe unit has 2 beds.
Special Offer - Apartment with New Year's Package
Guest Reviews
7.6
Good
Location
Hotel Royal Spa boasts a prime location that receives frequent praise from its guests. Situated next to a beautiful and historical park, the hotel offers a serene setting with convenient access to natural beauty, making it an ideal spot for those looking to enjoy leisurely strolls or the calming presence of nature.
The central positioning of Hotel Royal Spa is another highlight, placing guests within easy reach of major attractions and amenities in the area. This convenient location is further enhanced by the fact that everything guests might need is close by, including the spa park that acts as a centerpiece for the quaint town.
While the atmosphere of the park and the hotel's surroundings is often described as lovely and beautiful, some reviews suggest caution when venturing out at night due to poor lighting. However, the central and accessible location remains a standout feature, complemented by the hotel's impressive facilities like the pool, sauna and wellness area, ensuring a comprehensive and pleasant experience.
In summary, Hotel Royal Spa's excellent location near a beautiful park and its central position make it a favored choice for travelers seeking both relaxation and convenience.
Breakfast
The breakfast at Hotel Royal Spa has garnered widespread praise from guests. Many reviews highlight the excellent quality and diversity of the breakfast offerings, catering to a wide range of tastes. The buffet style allows guests to enjoy a hearty and delicious meal with plenty of options. It is noted that the breakfast is excellent with some describing it as sensational and perfect. The affordability of the breakfast, even for those who did not have it included in their stay, adds to its appeal. Despite a few comments about less friendly breakfast staff and issues like overcooked eggs and watered-down juices, the overall sentiment is highly positive, making the breakfast at Hotel Royal Spa a standout feature that contributes significantly to the pleasant atmosphere of the hotel.
Dinner
The dinner experience at Hotel Royal Spa is generally viewed favorably by guests. The hotel offers a dinner buffet that many find delicious with a diverse and tasty selection. The food is frequently described as good, very tasty and satisfactory, meeting the expectations of most diners. The dinner service is praised for its quality, characterized by very good dinner service and the food itself is noted as both delicious and great. While one review suggests room for improvement, the overall sentiment reflects satisfaction with the affordable and diverse dining options. The dining experience is enhanced by the convenient and appealing location, making it a notable feature of the hotel stay.
Rooms
Hotel Royal Spa offers mixed experiences when it comes to its rooms. Guests frequently praise the cleanliness and spaciousness of the rooms, often highlighting their comfort. Many appreciate the availability of amenities like a jacuzzi bath and separate bedrooms in some rooms, which adds to the comfort and luxury feel.
However, the hotel seems to struggle with maintaining consistency in its room standards. Several reviews mention outdated and worn-out furniture with some rooms described as dark and poorly maintained. Issues such as noisy refrigerators, unpleasant smells and old facilities detract from the overall experience. Additionally, several guests noted specific maintenance problems – from broken bathtubs to melted ice in the fridge and cockroaches in the bathroom.
Concerns about cleanliness were raised multiple times, indicating that some rooms were not properly cleaned between stays. The lack of essential amenities such as kettles, cutlery and a proper bath set left some guests inconvenienced. Accessibility also appeared to be an issue, especially concerning rooms for disabled individuals, which were difficult to navigate due to stairs.
While the hotel's spacious rooms and comfortable bedding are plus points, there seems to be a significant disparity in the quality and upkeep of the accommodations, leading to it not meeting some guests' expectations.
Beds
The reviews of 'Hotel Royal Spa' regarding the beds highlight a mix of experiences. Several guests appreciated the comfortable beds, though some noted that the bedding dimensions could be improved. However, numerous reviews pointed out discomfort, citing issues like hard mattresses and small bed sizes. Some guests also experienced problems with cleanliness and maintenance, mentioning torn bathrobes and ants on the beds. There were occasional remarks about the beds in the separate bedroom of apartments being too separated.
Cleanliness
The cleanliness of Hotel Royal Spa has garnered mixed reviews from guests. On a positive note, many guests commended the high hygiene standards and the cleanliness of the rooms. The staff's commitment to maintaining a clean environment has been highlighted as commendable. The establishment itself is described as clean and modern. However, some reviews pointed out issues such as outdated and occasionally stained or torn bed linen, untidy balconies and missed spots in the cleaning process, suggesting room for improvement. Items like towels were noted to be old and sometimes torn and there were instances of dirty windows and lack of basic amenities like cutlery and plates. Overall, while the rooms themselves are generally kept clean, several areas could benefit from enhanced attention to detail and regular updates.
Staff
Hotel Royal Spa receives high marks for its friendly and welcoming staff, particularly the reception team, which numerous reviews highlight as being especially cordial and accommodating. Guests frequently commend the team for their professionalism and competence, contributing significantly to their positive experiences. While there are some mentions of staff being uninterested or unhelpful, these instances appear to be isolated and not reflective of the general sentiment.
The restaurant and breakfast service staff receive a mix of feedback, ranging from commendations for politeness to criticisms of unsatisfactory service and a lack of friendliness. Despite these occasional hiccups, the general atmosphere created by the hotel staff contributes positively to guest experiences, although it may benefit from some improvements in consistency.
Overall, Hotel Royal Spa's primary strength seems to be the friendliness and high hygiene standards maintained by the staff, creating a pleasant environment for guests.
Pool
At Hotel Royal Spa, guests frequently mentioned the cleanliness and tidiness of the pool area, appreciating its well-maintained state. The hotel offers a variety of wellness facilities, including a sauna and Jacuzzi, which were generally well-received. Families with young children highlighted the dedicated children's pool with warm water as a positive feature.
Despite the well-kept facilities, some guests expressed dissatisfaction with certain aspects of the pool policies and conditions. A common concern was that the pool usage was not included in the accommodation and came with an additional charge, which some found unreasonable. Additionally, the pool area has restrictions on children's access after 18h, which could be inconvenient for families. There were also remarks about the water being cold and the pool being quite small, which could detract from the overall experience.
In summary, while the pool and associated wellness facilities at Hotel Royal Spa are generally praised for their cleanliness and appeal, potential guests should be aware of the additional charges, size limitations and specific usage policies.
4 Star
Hotel Royal Spa promises four-star luxury but unfortunately falls short of these expectations according to guest reviews. Several reviews highlight that the hotel's current state is outdated with some expressing that it might have been considered a five-star establishment in the 1980s but now merits only two stars. While it provides a generally comfortable experience that aligns with some expectations of a four-star rating, frequent feedback suggests it leans closer to a two or three-star hotel in reality. Overall, the prevailing sentiment indicates that the hotel does not live up to its advertised four-star standard, resulting in disappointment for those anticipating a higher level of luxury and service.
Yes, Hotel Royal Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hotel Royal Spa.
Yes, Hotel Royal Spa welcomes dogs.
Yes, parking facilities are available at Hotel Royal Spa.