SPA Resort St Ivan Rilski - Halfboard & All Inclusive

Bansko, Bansko41.822726,23.488544(Show on Map)
9.8
Excellent
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Checkin - Checkout datesFri, 23 Oct - Sat, 24 Oct23 Oct - 24 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
SPA Resort St Ivan Rilski - Halfboard & All Inclusive is a fantastic hotel with a great location at the edge of the forest, offering stunning mountain views and peaceful surroundings. The hotel's restaurant serves delicious and varied food with the breakfast being a standout feature. The rooms are clean and spacious with necessary amenities and the staff are friendly and accommodating. The spa area is amazing with both indoor and outdoor heated pools, saunas and massage services. The hotel is also great for families with kids, offering a kids zone and pet-friendly accommodations. The hotel is a great choice for a ski vacation with shuttle service to the ski lift and rental and instructors available. Overall, guests have praised the hotel's cleanliness, service and amenities, making for a wonderful and relaxing stay.
Categories
Health & Safety
AI-generatedAs a SPA resort, it is likely to have high standards of cleanliness and hygiene. The half-board and all-inclusive options reduce the need to go out, minimizing external contacts.
Questionnaire
Answers last updated by SPA Resort St Ivan Rilski - Halfboard & All Inclusive
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?No
Do you perform temperature checks upon guests' arrivals?Yes, to all guests
Do you ensure contactless check-in/check-out?Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?Yes, certain room types. Studio, Apartment
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out?Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?No
Are luggage trolleys sanitized after each use?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?No
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
Limitations
Are elevator rides limited?Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?No
Does the hotel operate at a limited capacity?No
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?Yes
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?Yes
Do you provide disinfecting wipes in each room?Yes
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?No
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?No
Are rugs removed from guest rooms?No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes
Are air purification and sanitization devices installed?Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests?Yes
Do you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?Yes
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Details: Manual in written
Is there a doctor available either on-site or on-call?Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?wellness
Has the hotel closed during the pandemic?Yes
Reopening Date: 05/14/2020
Additional Information:Wellness and restaurants not available till 01.10.2020
Show more...
Ski
AI-generatedOffers half-board and all-inclusive options, simplifying meal planning during a ski trip. The resort designation suggests a wide range of on-site amenities and activities, including spa facilities.
Spa
AI-generatedThis spa resort offers half-board and all-inclusive options. It provides a range of spa treatments and facilities, ensuring guests have a relaxing and convenient stay with meals included.
Family
AI-generatedThis resort is tagged as family-friendly. It includes half-board and all-inclusive options, simplifying meal planning for families.
Romantic
AI-generatedFeatures comprehensive spa facilities, including indoor and outdoor pools, saunas, and various treatments. The half-board and all-inclusive options allow couples to relax and enjoy their time without worrying about the details.
Pool
AI-generatedFeatures a spa center and both half-board and all-inclusive options, making it suitable for relaxation and wellness. The pool facilities complement the spa treatments, offering a comprehensive wellness experience.
Heated Pool
Indoor Pool
Outdoor Pool
Business
AI-generatedWhile primarily a resort, it is likely to offer conference facilities suitable for business meetings and events, alongside its spa and recreational amenities.
Gym
AI-generatedFeatures a modern fitness center as part of its comprehensive spa resort. Offers diverse equipment and fitness programs, supporting both casual workouts and more intense training sessions.
4 Star
AI-generatedThis resort offers both half-board and all-inclusive options, catering to different preferences. With wellness facilities, it provides a relaxing and comfortable stay for guests looking for high-quality service and amenities.
Outdoor Pool
AI-generatedThis resort offers outdoor heated pools as part of its spa facilities. Guests can enjoy the outside pools, which provide mountain views.
Indoor Pool
AI-generatedThis resort features a heated aquatonic indoor pool measuring 20.7m in length with 82 hydromassage jets and a water temperature of 36°C. It also offers an adult-only spa zone with various saunas, steam baths, a laconium, and a relaxation area with a fireplace.
Heated Pool
AI-generatedSPA Resort St Ivan Rilski offers both indoor and outdoor heated swimming pools, along with jacuzzis and heated beds. The large heated pool is noted for its various massage jets, and there is also a hot outdoor pool available. The water temperature in the pools is consistently described as perfect.
All-Inclusive Packages
Parking
Free Wi-Fi
Dog Play Area
Check-in - Check-out
Check In:
15:00
Check Out:
12:00
Facilities
Parking
Restaurant
Pets allowed
Meeting/banquet facilities
Bar
24-hour front desk
Sauna
Fitness centre
Garden
Terrace
Non-smoking rooms
Airport shuttle
Business centre
Laundry
Dry cleaning
Ironing service
Internet services
Lift
Spa & wellness centre
Massage
Hot tub/Jacuzzi
Hammam
Heating
Fax/photocopying
Luggage storage
WiFi
Indoor pool
Outdoor pool
Free WiFi
Non-smoking throughout
Sun terrace
Outdoor pool (all year)
Indoor pool (all year)
Airport shuttle (additional charge)
Kids' club
Daily housekeeping
Parking on site
Private parking
WiFi available in all areas
Indoor play area
Parking garage
Heated pool
Airport pick up
Airport drop off
Sun loungers or beach chairs
Outdoor furniture
Beauty services
Facial treatments
Body treatments
Spa facilities
Steam room
Spa lounge/relaxation area
Back massage
Neck massage
Foot massage
Head massage
Full body massage
Massage chair
Fitness
Fitness/spa locker rooms
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Swimming pool
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
First aid kit available
Cashless payment available
Invoice provided
Room Types
Double or Twin RoomFree access to swimming pool, steam bath, sauna and free shuttle to the gondola lift during ski season. Please note that pets are not allowed in this room type.
Studio in a VillaThe studios are located in the villas behind the hotel building. Please note that this studio can accommodate pets.
One-Bedroom Apartment in a VillaBedroom, living room with equipped kitchenette. Located in the villas behind the hotel building. Please note that this apartment can accommodate pets.
Deluxe Double RoomThis double room features a balcony, satellite TV and view. Free access to swimming pool, steam bath, sauna and free shuttle to the gondola lift. Please note that pets are not allowed in this room type. Photos are for illustrative purposes only, as each Deluxe Double Room is individually furnished.
Promo Double or Twin Room - No BalconyThis double room features bathrobe and soundproofing. Please note that guests may be accommodated in an attic room without balcony, upon availability.
About SPA Resort St Ivan Rilski - Halfboard & All Inclusive
Registry or License or Notification Number: Б3-9БР-0ВС-Б1
Guest Reviews
9.8
Excellent
Review Summaries
Summarized by AI
Location
If you're looking for a hotel with a great location, SPA Resort St Ivan Rilski - Halfboard & All Inclusive is definitely one to consider. Situated at the edge of the forest, you'll have magnificent views of the mountains and plenty of opportunities for walks in the surrounding area. The hotel's proximity to the city centre is also a plus with guests reporting a 10-15 minute walk to get there. Dining in the hotel's restaurant comes highly recommended with one guest even calling the view from the windows "stunning". While some mention nearby areas being a bit messy, overall the location is described as peaceful and quiet. You'll feel like you're in the middle of the forest with all the sunlight and mountain views, but still be within reach of the city’s amenities.
Breakfast
If you're looking for a hotel with a fantastic breakfast, look no further than SPA Resort St Ivan Rilski! Guests rave about the variety and quality of food available with plenty of options for all tastes. The salad bar is particularly good and there are infinite choices for breakfast. Chefs even prepare pancakes and croissants separately in the morning for an extra special touch. Though some guests found the breakfast a little repetitive, overall the food is delicious and fresh. Plus with both half board and all-inclusive options available, you're sure to find a package that suits your needs. Just be aware that the coffee might not be up to everyone's standards. Overall, guests frequently praise the quality of the food and the comfortable accommodations and highly recommend the hotel for those looking for a great breakfast during their stay.
Dinner
The dinner at SPA Resort St Ivan Rilski proves to be a standout feature for guests. They are impressed by the variety and deliciousness of the dishes served with many stating that it was never the same over the course of their stay. The buffets are provided with excellent products and presentation and all types of meat are available. Good salads are available, but the cakes are of poor quality, except for one type of baklava. Alcohol is available, including wine and fruits. However, there are mixed reviews on the quality of the food with some guests feeling that it was heavy and greasy and of average or low quality. The veggie hot meals are limited and not great, while others experienced horrible food. Despite some minor complaints and concerns, many guests dubbed the cuisine to be diverse, tasty, of good quality and a standout feature.
Rooms
The SPA Resort St Ivan Rilski - Halfboard & All Inclusive offers a great experience with its clean and spacious rooms, equipped with necessary amenities. The decor may feel a bit outdated in some apartments, but overall, the rooms are well-maintained and tidy. Guests can enjoy stunning views from their rooms and the bathrooms are spacious and warm. Some guests have experienced issues with noise isolation and lack of air conditioning, but the staff are friendly and always ready to assist. The resort is pet-friendly and some rooms have lovely terraces. The hotel's location is convenient with the restaurant and SPA nearby and the food is varied and delicious. Overall, a pleasant stay is guaranteed at this hotel.
Beds
If you're looking for a comfortable stay at SPA Resort St Ivan Rilski - Halfboard & All Inclusive, you won't be disappointed with the beds. Multiple reviews raved about the comfort of the beds and the overall comfort of the room. Some even mentioned the size and luxuriousness of the beds. While there were a few negative comments about the bathroom and water pressure, the positive comments far outweighed them. Overall, guests praised the staff, food, cleanliness and spa, making for a wonderful and relaxing stay.
Cleanliness
Guests have praised the SPA Resort St Ivan Rilski for its cleanliness with many commenting on the cleanliness of their rooms, spa facilities and the hotel overall. Many have noted the regular cleaning of their rooms and the friendliness of the staff. Some guests did report issues with the cleanliness of their rooms, but these were isolated incidents. Overall, guests have found the hotel to be very well-maintained and clean.
Staff
If you're looking for top-notch service during your stay in Bulgaria, you can't go wrong with SPA Resort St Ivan Rilski - Halfboard & All Inclusive. The majority of guests rave about the hotel staff, from the always helpful and smiling receptionists to the friendly and presentable employees in the restaurant. Some visitors even note specific staff members who went above and beyond, like Mustafa at the reception. While there were a few negative comments about the staff, they were far outweighed by the positive reviews. In general, guests found the team to be polite, courteous and accommodating, always eager to help however they could. With such fantastic service, you'll have everything you need to make your stay truly unforgettable.
Spa
SPA Resort St Ivan Rilski boasts an amazing spa area that guests can't stop raving about. With both indoor and outdoor heated pools, jacuzzis, heated beds and several saunas, guests highly recommend the spa for relaxation and rejuvenation. The spa also offers a variety of massages and face treatments that guests thoroughly enjoyed. The size and cleanliness of the spa are highly appreciated, although some guests found it overcrowded at times. The outdoor pool with warm water is also a favorite among guests. The upper floor is designated for adults while the lower floor is for children. Despite some unclear rules and half of the spa being unavailable, the staff's welcoming and friendly service made up for it. The salt sauna and classic spa facilities also received special mentions. Overall, the SPA Resort St Ivan Rilski is a lovely hotel with a fantastic spa that guests highly recommend.
Pool
SPA Resort St Ivan Rilski boasts both indoor and outdoor pools with many guests commenting on the pleasant temperature of the water. While some guests did find the pools to be small and crowded, others enjoyed the outdoor pool and jacuzzi with warm water, even in colder weather. The spa area and the heated pools received praise, though some noted a lack of seating in the pool and sauna areas. The hotel's mountain view is particularly beautiful from the pool, though some guests were disappointed with the range of non-alcoholic drinks at the pool bar. Overall, the pools may not have been designed for serious swimming, but they are a great place to relax and splash around with children.
Parking
If you're planning to drive to SPA Resort St Ivan Rilski, you'll be pleased to know that they offer both underground and open-air parking options. Guests appreciated the convenience of the garage and the fact that it was in good condition. One guest even had their car parked for them upon arrival. While some mentioned that parking can sometimes be limited, others praised the hotel for providing a choice of parking spaces. There was also free underground parking available, which is a great plus. However, be aware that the hotel charges a fee for the garage. Overall, the underground parking was considered a huge plus by guests.
Family
SPA Resort St Ivan Rilski - Halfboard & All Inclusive is a fantastic option for families with kids, as there is plenty for them to do. The hotel has a kids zone and there were even bathrobes for kids. Although some guests found the playground to be small and dirty, others praised the great animation for children. The hotel is also pet-friendly, allowing animals to enjoy the comforts of the resort. One guest noted that there was a separate food stand for kids in the restaurant. While some found issues with their rooms, such as ants and worn-out furniture, most agreed that the hotel was great for families and children with many guests bringing their pets. The hotel also offered compensation for issues, such as giving one family an extra night for their upset child. However, some guests noted that the hotel can be expensive for pets compared to children.
Ski
If you're looking for a ski vacation in Bulgaria, SPA Resort St Ivan Rilski - Halfboard & All Inclusive is a great choice. The hotel offers shuttle service to the ski lift every 15 minutes, as well as rental and instructors at a cheaper rate than on the mountain. Though the hotel is a bit far from the Gondola, the shuttle service makes getting there easy. Guests love the location and the chance to unwind after a day on the slopes. While the ski storage room is small, guests appreciate the convenience of having one at all. Overall, a great option for a ski vacation in Bansko.
4 Star
Experience the luxury of a four-star SPA Resort St Ivan Rilski in Bansko! This beautiful hotel offers stunning facilities, including an exceptional spa, that will leave you amazed. Although some guests expected more from the photos, the true 4-star service and nice outfit of the hotel won their praise. The only downside was the absence of drinking water in the rooms, which is not acceptable for a hotel of this caliber. However, overall the hotel's great value for money and exceptional service make it the best 4-star hotel in Bulgaria. While some guests had issues with the quality of food, the hotel can still be a great choice for those looking for a luxurious experience.
All-Inclusive Packages
If you're looking for an all inclusive experience at SPA Resort St Ivan Rilski, make sure to clarify what's included as some guests have reported being charged for extras. However, if you do opt for all inclusive, you'll enjoy a great variety of tasty food and drinks throughout the day. The breakfast is particularly impressive and includes everything you could want. The quality of the food is consistently high and there's plenty of it, including second and afternoon snacks. While some guests noted restrictions on where and what drinks you can have in the all inclusive package, the service is great and the price is fair. Overall, if you choose all inclusive, you'll be satisfied with the range and quality of food and drink available.
Heated Pool
If you're in need of some relaxation, the SPA Resort St Ivan Rilski has got you covered. Their spa area includes both indoor and outdoor heated swimming pools, as well as jacuzzis and heated beds for lounging. The spa also offers wet and dry saunas and various types of massages can be booked. Guests have praised the large heated pool, as well as its various massage jets. For those who prefer the outdoors, there is also a hot outdoor pool available. The water temperature of the pools is consistently described as perfect. Overall, guests have been impressed with the heated pool offerings at the SPA Resort St Ivan Rilski.
Outdoor Pool
If you're looking for a relaxing spa vacation, you might want to consider SPA Resort St Ivan Rilski - Halfboard & All Inclusive. Guests have praised the hotel's spa area, which includes both indoor and outdoor heated pools, as well as Jacuzzis, saunas and massage services. Many guests have also enjoyed the outside pools, which are warm and offer stunning mountain views. However, some have noted that the pools can be crowded and too small during peak times and that there aren't enough lounge chairs. Additionally, a few guests have commented that the outside pool wasn't clean. Overall, the outdoor pool area may be the perfect place to take a dip and relax, but it's worth checking ahead to see if the hotel will be crowded during your stay.
Indoor Pool
The indoor pool at SPA Resort St Ivan Rilski is a favorite among guests. Designed for relaxation, it boasts heated indoor and outdoor pools and jacuzzis, as well as heated beds, three wet saunas, three dry saunas and the ability to book various types of massages. While some noted that the pool seemed more geared toward children, most found it large, warm and filled with different massage features. Overall, guests found the spa and pools great for unwinding and appreciated the cleanliness and comfort of the facilities.
Dog Friendly
SPA Resort St Ivan Rilski - Halfboard & All Inclusive is a pet-friendly hotel that allows guests to bring their furry friends. Guests who brought their dogs with them were impressed with the hotel's accommodating service, as staff was willing to transfer them to a more spacious room to prevent barking from annoying other guests. Some guests, however, mentioned that their dogs were not permitted in certain areas, such as the relaxing zone. The hotel charges a fee for dogs, which some guests found expensive. Despite the fee, many pet owners enjoyed the ability to bring their furry friends with them on vacation. Overall, the hotel's pet policy received positive feedback with guests appreciative that the hotel welcomes dogs.
FAQ
Yes, SPA Resort St Ivan Rilski - Halfboard & All Inclusive has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at SPA Resort St Ivan Rilski - Halfboard & All Inclusive.
No, SPA Resort St Ivan Rilski - Halfboard & All Inclusive doesn't allow dogs.
Yes, parking facilities are available at SPA Resort St Ivan Rilski - Halfboard & All Inclusive.
Yes, SPA Resort St Ivan Rilski - Halfboard & All Inclusive has a gym.
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