Hotel Ciutadella Barcelona

Barcelona 41.38339600, 2.18421100 , Avenida Marqués De L'argentera, 4 (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Ciutadella Barcelona receives high acclaim for its exceptional location, offering guests easy access to Barcelona's vibrant neighborhoods such as Barceloneta, El Born, and the Gothic Quarter. Its proximity to both the beach and the city center, coupled with convenient transport links, makes it an ideal base for exploring the city. Guests enjoy the nearby attractions and appreciate the peaceful ambiance of the hotel, which ensures a restful night's sleep.

The hotel staff is consistently praised for their friendliness and helpfulness, contributing to a warm and welcoming atmosphere. The reception team, in particular, stands out for their attentive service, going above and beyond to ensure a comfortable stay. Guests value the staff's willingness to assist with inquiries and appreciate their multilingual communication skills.

Guests generally find the rooms to be clean and modern, with some describing them as spacious, stylishly decorated, and well-equipped. The sound insulation is effective, providing a quiet environment. Although some rooms may be on the smaller side, their clever design optimizes space. Bathrooms receive positive remarks for being spacious and modern. Overall, cleanliness and maintenance are commendable, enhancing guest satisfaction.

The breakfast experience leans towards positivity, with guests appreciating the variety and quality of options. The inclusion of sparkling wine and fresh produce adds to the dining pleasure. However, some guests note a need for more variety over longer stays and mention the breakfast location as uninviting.

While WiFi services receive mixed reviews, with some guests experiencing connectivity issues, the presence of free internet is generally appreciated. The gym also receives mixed feedback, with some guests finding it well-equipped but noting that it could benefit from updates.

The beds are frequently described as large and comfortable, providing a restful sleep experience. However, preferences for mattress firmness vary, resulting in a few discrepancies in satisfaction.

Despite some shortcomings, particularly in terms of luxury amenities expected from a four-star rating, the hotel excels in providing a clean and comfortable environment. It remains an attractive option for travelers prioritizing location and room cleanliness while exploring Barcelona.
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Categories
Boutique-style Hotel

Luxury Hotel

Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Double or Twin Room This beautiful room has contemporary décor, air conditioning, a TV and a private bathroom.

Double or Twin Room with Extra Bed This beautiful room has contemporary décor, air conditioning, a TV and a private bathroom.

Superior Double or Twin Room The twin/double room offers air conditioning, soundproof walls, a balcony with city views as well as a private bathroom boasting a bath. The unit has 2 beds.

Guest Reviews
8.4
Very Good
Location
Hotel Ciutadella Barcelona receives high praise for its exceptional location, making it a top choice for visitors keen on exploring the city. Perfectly situated between the vibrant neighborhoods of Barceloneta, El Born, and the Gothic Quarter, it offers seamless access to Barcelona’s renowned attractions, including the beach and the city center. Guests appreciate the proximity to transport links, such as the metro and train stations, which facilitate easy city navigation.

The hotel is ideally placed for those looking to enjoy the bustling restaurants and nightlife of the surrounding area, yet it maintains a peaceful ambiance that ensures a restful night's sleep. Visitors find it convenient for both sightseeing and business, noting that key sites like La Rambla and Parc de la Ciutadella are just a short stroll away. Additionally, the hotel's modern amenities, spacious and well-maintained rooms, and helpful staff contribute to a comfortable stay, making it a strong candidate for travelers seeking a balance of convenience and comfort in the heart of Barcelona.

Breakfast
The breakfast at Hotel Ciutadella Barcelona receives a mixed reception from guests, yet predominantly leans towards the positive. Many guests appreciate the wide variety and high quality of options available, describing the breakfast as abundant, delicious, and offering both hot and cold choices. Some guests especially note the inclusion of sparkling wine and fresh produce such as fruits, vegetables, eggs, and cheeses, making it a satisfying experience for many. The hotel staff also receive kudos for their friendliness and service, adding to the pleasant dining experience.

However, some guests feel that while the breakfast is good, it lacks variety over longer stays and could use enhancement in specific areas, like adding fresh orange juice. Additionally, a few reviews mention the breakfast's location being in an uninviting basement and the overall cost being somewhat high, not fully aligning with expectations given the price. Despite these critiques, most reviews suggest that the breakfast offers good value for the money, making it a worthwhile option for many visitors.

Rooms
Hotel Ciutadella Barcelona consistently impresses its guests with its clean and modern accommodations, situated in a prime location for exploring the vibrant city of Barcelona. The rooms are generally described as spacious, with many featuring high ceilings, large windows, and sometimes even a balcony or two, offering a delightful view. Guests appreciate the modern and stylish decor, along with well-equipped amenities such as a good shower and comfortable beds. Sound insulation is noted to be effective, providing a quiet environment despite the hotel's central location near bustling streets.

While some guests comment on the rooms being on the smaller side, the clever design makes optimum use of the available space, ensuring a comfortable stay. Bathrooms are frequently highlighted as a positive aspect, being spacious, modern, and well-maintained.

Overall, visitors find the hotel to be very clean and tidy, with professional and friendly staff enhancing the experience. Despite some minor issues, such as occasional darkness in certain rooms or small wardrobes, these are largely overshadowed by the hotel's comfortable living conditions, great location near the seafront and old town, and the appeal of an inviting atmosphere for a city trip.

Beds
Hotel Ciutadella Barcelona seems to offer a varied experience when it comes to bed comfort, leaving many guests satisfied with their sleep. A recurring highlight is the hotel's beds being described as super comfortable, large, and capable of providing a restful night's sleep. Many guests praised the comfortable mattresses and quality bedding, contributing to an overall positive impression of the sleep experience. Spacious rooms often complement the comfortable beds, ensuring a pleasant stay.

However, there are moments when the bed experience isn't as overwhelmingly positive for all guests. While some found the mattresses soft and bedding to be perfect, others mentioned that certain beds can be a bit firm, hard, or even squeaky at times. There are also occasional mentions of beds being too soft or uncomfortable for particular tastes. Nonetheless, for the majority, the quality of the bedding and the overall comfort level is mostly favorable, and the quiet atmosphere, even when near a bustling street, enhances guest satisfaction.

Overall, despite varying individual preferences for mattress firmness, Hotel Ciutadella Barcelona appears to offer a generally comfortable lodging with attention to maintaining clean, neat rooms and beds large enough to accommodate tall guests. The combination of a generous bed size, attentive service, and good amenities often results in a positive sleep experience for visitors.

Cleanliness
Hotel Ciutadella Barcelona boasts remarkable cleanliness and comfort, contributing to a pleasant stay for its guests. The hotel is impeccably maintained, offering tidy and well-organized rooms that stand out with their fresh, modern design. Spacious and comfortable, the rooms deliver on practicality and functionality, aligning well with the expectations of visitors. The hotel staff, noted for their friendliness and accommodating nature, enhances the overall guest experience, contributing significantly to the welcoming atmosphere.

The hotel's location is highly praised, conveniently positioned for explorations around Barcelona, being close to popular areas like El Born, the Gothic Quarter, and near the sea. This prime location makes it easy for guests to explore the city's vibrant day and nightlife, with numerous bars, restaurants, and shopping areas within walking distance.

In addition to the spotless rooms and exceptional service, the hotel offers a rewarding breakfast experience that adds to its appeal. Although some minor issues with facility maintenance and noise from the surroundings have been noted, the overall cleanliness and service often overshadow these drawbacks. Hotel Ciutadella Barcelona is recognized as a comfortable and clean choice for those visiting the city, making it a recommended option for travelers.

Staff
At Hotel Ciutadella Barcelona, the staff consistently deliver exceptional service, leaving a lasting positive impression on guests. With frequent mentions of their friendliness, helpfulness, and politeness, the hotel crew stands out for their welcoming nature. The reception team, in particular, receives high praise for being accommodating and attentive from the moment guests arrive, with specific commendations for individuals such as Alberto for going above and beyond. The breakfast room staff are also highlighted for their courteous service. Many guests appreciate the staff's willingness to assist with inquiries, organize taxis, or provide directions, contributing to a seamless and pleasant hotel experience. While one comment noted a less friendly welcome, the overwhelming consensus is that the team is caring, considerate, and eager to ensure a comfortable stay. A few guests also appreciated staff members communicating in multiple languages, further enhancing their visit. Overall, the dedication to guest satisfaction and proactive problem-solving efforts of the staff make Hotel Ciutadella Barcelona a standout choice for travelers.

Wi-Fi
Hotel Ciutadella Barcelona receives mixed feedback regarding its WiFi services. On the positive side, many guests found the WiFi to be good, with some reporting it as fast and sufficient for their needs. The presence of free WiFi is frequently appreciated, adding value to the stay. Visitors also noted that when operational, the connection generally provided good coverage and speed.

However, several guests experienced significant issues with the WiFi, ranging from slow speeds to a complete lack of connection, sometimes for the entirety of their stay. Connectivity problems were especially noted on specific floors, and some reviews mention issues being attributed to problems with the internet provider. While the front desk staff was attentive to guest requests, the inconsistent performance of the WiFi was a recurring inconvenience for some travelers. Overall, while some guests enjoyed a seamless internet experience, others faced frustrating challenges.

Gym
The gym at Hotel Ciutadella Barcelona offers a mixed experience for guests. Many acknowledge it as a well-equipped facility that could be a delight for fitness enthusiasts. However, others note that it could benefit from some renovations, as not all equipment is in optimal condition, and the selection could be improved. The gym has limited operating hours, which may affect accessibility for some guests. Overall, while the gym serves its purpose, there is room for enhancements to ensure a consistently positive fitness experience.

4 Star
Hotel Ciutadella Barcelona offers a mixed experience when it comes to its four-star rating, facilities, and services. Many guests appreciate its prime location, which is well-connected and provides easy access to transportation, making it a preferred choice for visitors wishing to explore Barcelona. The rooms generally come across as clean, comfortable, and spacious, providing a level of comfort that aligns with what one might expect of a four-star establishment.

However, there are several areas where the hotel falls short of the four-star standard. Guests have noted the absence of key amenities such as an onsite bar or restaurant, which detracts from the overall luxury experience typically associated with a four-star rating. In addition, some guests felt that elements such as small and uncomfortable pillows, limited toiletries, and infrequent linen changes did not meet their expectations.

Despite some positive aspects like the overall quality of service and the clean rooms, the lack of certain services and amenities often leaves guests feeling that the hotel resembles more of a three-and-a-half-star establishment. The infrastructure and common facilities are considered good, yet the perceived luxury and amenities do not correspond to a full four-star experience. The breakfast selection and certain service offerings have also fallen short of guests' expectations for a hotel of this rating.

In summary, while Hotel Ciutadella Barcelona excels in location, cleanliness, and room comfort, it seems to underdeliver on the luxury and amenities usually warranting a four-star designation, leading some guests to rate it closer to three stars. Despite its shortcomings, the hotel remains a good option for travelers prioritizing location and room cleanliness.


No, Hotel Ciutadella Barcelona doesn't have any pool.

No, a spa isn't available at Hotel Ciutadella Barcelona.

No, Hotel Ciutadella Barcelona doesn't allow dogs.

Yes, parking facilities are available at Hotel Ciutadella Barcelona.

Yes, Hotel Ciutadella Barcelona has a gym.

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