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Summary of reviewsSunotel Aston is well-regarded for its prime location in the heart of Barcelona, particularly in the vibrant Eixample neighborhood. This strategic positioning offers excellent accessibility to the city's main attractions via multiple nearby metro stops, making it an ideal choice for both leisure and business travelers. Guests appreciate the lively yet tranquil and safe atmosphere of the area, with an abundance of dining and shopping options in close proximity.
The hotel's breakfast is widely commended for its variety and quality, often surpassing expectations with its delicious and plentiful offerings. Despite minor critiques concerning menu repetition and food temperature, the overall breakfast experience is positive, complemented by attentive staff ensuring a satisfying start to the day.
Rooms at the Sunotel Aston present a mixed experience, with consistent praise for cleanliness and comfort due to daily housekeeping. While some rooms are spacious and well-equipped, others might benefit from refurbishment and improved air quality. Nonetheless, the overall atmosphere is welcoming, further enhanced by the friendly and efficient staff. The multilingual team is recognized for their exceptional hospitality, providing a warm and attentive service that significantly enriches the guest experience.
Additional amenities include a rooftop pool and jacuzzi, which are cherished features offering a relaxing retreat with scenic views. While the pool area is modestly sized and may require some maintenance, it serves as a pleasant escape for guests. The parking facilities are a convenient addition, particularly appreciated by those traveling with larger vehicles, despite some concerns about price and accessibility.
Overall, while Sunotel Aston encounters occasional challenges with Wi-Fi connectivity and bed comfort, it delivers a robust three-star experience characterized by its favorable location, exceptional staff, and satisfying dining options. These factors contribute to a generally positive guest experience and make it a commendable choice for visitors to Barcelona seeking a convenient and accommodating stay. Show more
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Categories
Hotel with Outdoor Pool
Features a rooftop outdoor pool area equipped with a solarium terrace and a jacuzzi. It offers a relaxing space with city views for guests to enjoy.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Hotel with Rooftop Pool
Room Types
Standard Double RoomThis elegant room has 1 double bed of 150 cm and features air conditioning, soundproof windows and a flat-screen TV. The private bathroom has a hairdryer.
Standard Twin RoomThis elegant room has 2 single beds and features air conditioning, soundproof windows and a flat-screen TV. The private bathroom has a hairdryer.
Economy Double RoomThis interior-facing room has a bed of 135 cm, a flat-screen TV and a private bathroom with shower.
Standard Double Room with City ViewThis double room's standout feature is the pool with a view. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views.
Guest Reviews
7.6
Good
Location
Sunotel Aston boasts a superb location in the heart of Barcelona, making it an ideal choice for travelers seeking convenience and accessibility. Nestled in the Eixample neighborhood, the hotel is perfectly positioned near several metro stops, allowing guests to easily access the city's most beautiful areas with just a few rides. The central proximity and excellent transport connections enable visitors to reach main attractions like Gran Via and Casa Batlló effortlessly. Being close to the bustling Piazza Università, the hotel offers easy access to various dining options, grocery stores, restaurants, and bars.
The neighborhood is not only central but also quiet, providing a tranquil and safe atmosphere for guests exploring the city at any hour. Whether on foot or by public transport, the location facilitates smooth and convenient travel across Barcelona. Moreover, the area is enriched with superb dining opportunities and a lively shopping scene, catering to diverse tastes and preferences. The hotel's strategic setting near the hospital and medical university also makes it favorable for visitors with specific needs.
Guests have repeatedly appreciated the combination of strategic location alongside the welcoming and helpful staff. This winning combination offers a well-rounded experience, blending comfort, accessibility, and friendly service. Sunotel Aston stands out as a commendable choice for both leisure and business travelers, ensuring a pleasant stay right at the core of Barcelona's vibrant ambiance.
Breakfast
Sunotel Aston has garnered mostly positive attention from guests when it comes to its breakfast offerings. Many reviews highlight the variety and quality of the breakfast, often exceeding expectations given its affordability. Guests appreciate the wide selection available, catering to different tastes with both sweet and savory options. The breakfast is frequently described as delicious and plentiful, with numerous choices that promise not to leave anyone wanting.
The breakfast often receives praise for being well-maintained by attentive staff who ensure nothing is missing and consistently replenish the offerings. The freshness of the food and the fantastic pastries stand out as notable features contributing to a delightful start to the day.
However, some guests have pointed out areas for improvement, such as occasional repetition in the menu and issues with food temperature, especially with scrambled eggs. The pricing has been considered high by a few, drawing a mix of reactions concerning its perceived value. Despite these criticisms, the consensus leans toward the breakfast buffet being a commendable element of the hotel experience, complementing the convenient location and friendly atmosphere of Sunotel Aston. Overall, the buffet is seen as hearty and varied, serving as a satisfying meal that enhances the stay at this well-located establishment.
Rooms
Sunotel Aston offers a mixed experience when it comes to its rooms, but there are certainly aspects that stand out positively. The hotel ensures that rooms are consistently clean, with daily cleaning services keeping them tidy for guests. Many rooms come equipped with necessary amenities, such as electric kettles upon request, which add to the convenience of the stay. Comfort is also a recurring theme, with many guests finding the rooms cozy and the beds comfortable.
The hotel provides spacious bathroom facilities and some rooms are noted for being large with plenty of space to move around. Despite the varied sizes of the rooms, from very small to more spacious options, the overall cleanliness and the welcoming nature of the staff contribute to a pleasant stay.
However, it is clear that some rooms could benefit from refurbishment, as they come across as a bit dated, with older furniture and decor. Issues such as limited natural light and poor air quality in some rooms might affect the comfort for some guests. Additionally, while some rooms are well-equipped, others struggle with small size and outdated facilities.
In terms of location, the hotel is well-situated in the Eixample district, which guests appreciated for its accessibility. Although there are areas for improvement, particularly with the hotel's room size and decor, Sunotel Aston still manages to provide an adequate stay with good service and a convenient location.
Beds
Sunotel Aston seems to offer a mixed experience when it comes to bed comfort based on guest reviews. While many guests found the beds comfortable and praised the cozy bedding, there were several mentions of issues with the mattresses, including them being too soft or sagging, leading to discomfort during sleep. Some beds were noted to be a bit wobbly or creaky, which might affect the quality of rest. The bed sizes varied, with some guests remarking that the double beds were smaller than expected, sometimes consisting of two single beds pushed together, which occasionally separated. Despite these drawbacks, certain reviews highlighted the accommodating staff who provided excellent service, even offering amenities such as a free cot for toddlers, contributing to an overall satisfactory stay experience at the hotel.
Cleanliness
Sunotel Aston in [City] receives mixed feedback regarding its cleanliness, with many guests praising the hotel for maintaining a high standard throughout their stay. The accommodations are often described as clean, with rooms being cleaned daily and amenities adequately maintained. The attentive housekeeping staff ensure that the hotel environment is immaculate, offering services that add to the overall positive experience.
Guests appreciate the friendly and attentive staff who contribute to the pleasant atmosphere of the hotel. The hotel’s location also plays to its advantage, with visitors noting its convenient spot in the city. In terms of room conditions, guests often highlight the large, comfortable, and spacious setups, complete with good bedding and showers.
However, some reviews mention areas that need attention. Instances of mold, dampness, and outdated facilities, along with occasional lapses in cleaning, detract from an otherwise satisfactory experience. Reports of dust and stains suggest that certain areas may not receive thorough cleaning consistently. Additionally, ongoing renovation work on the upper floors can disrupt the daytime tranquility for some guests.
Overall, Sunotel Aston is regarded as offering good value for money, with its cleanliness, friendly service, and strategic location often surpassing some of the maintenance and housekeeping issues that arise from time to time.
Staff
Sunotel Aston is praised predominantly for its remarkable staff, setting a standard for exceptional hospitality. Guests consistently emphasize the friendliness and warmth extended by the staff, creating an inviting and welcoming atmosphere. The efficiency and professionalism of the reception staff stand out, often noted for their attentiveness and resourcefulness in addressing guest needs. Many reviews commend specific members, such as Kim and Tony, for their exceptional service, highlighting their courteous and solution-oriented approach.
The cleaning and breakfast room staff receive special recognition for their cheerful demeanor and helpfulness, enhancing the overall guest experience. Notably, the staff's multilingual abilities, particularly in English, contribute to easier communication and a more personalized service. They remain available and responsive, generously assisting guests in navigating the city and providing amenities like luggage storage post-checkout.
While one negative mention points out a lack of empathy from a breakfast area staff member, the overwhelming sentiment celebrates the staff's commitment to creating a comfortable and enjoyable stay, supporting varied guest needs efficiently and kindly. Sunotel Aston’s staff, collectively described as brilliant and attentive, is a defining asset for the hotel, significantly contributing to the positive guest experiences overall.
Wi-Fi
While the Sunotel Aston boasts many attractive features, Wi-Fi connectivity appears to be an area needing improvement. Many guests have noted that the Wi-Fi can be unreliable with a tendency to disconnect or fluctuate in quality, particularly in the rooms. The connection is described as slow and unstable, which can be inconvenient for those relying on consistent internet access. Potential guests may want to consider alternative arrangements for internet use if a strong connection is essential during their stay.
Pool
Perched on the rooftop of Sunotel Aston, the swimming pool and jacuzzi offer guests a delightful retreat with a beautiful view. While the pool might not be expansive or heated, its presence is a notable plus for the hotel, providing a refreshing option especially during the summer months. The rooftop atmosphere is generally praised, with a pleasant terrace that remains accessible even into October. Despite some areas needing maintenance and the jacuzzi’s size being modest, it’s a welcomed respite after a day of exploring the city. The staff's dedication to making the experience enjoyable is commendable, ensuring that the rooftop amenities remain an overall highlight of a stay at this hotel.
Parking
The Sunotel Aston offers a private parking option which guests find convenient, particularly for larger vehicles. This is appreciated by travelers who prefer the assurance of a reserved spot, especially since parking around the hotel is limited. Although guests note that the parking space is somewhat compact and the fee is €23 per day, many find the convenience of having parking available at the hotel to be a positive aspect of their stay. Despite some comments about the cost and accessibility challenges, the availability of a parking area on-site is seen as an advantage for those visiting the area with a vehicle.
3 Star
Sunotel Aston offers a quintessential three-star experience with a few notable highlights and areas for improvement. Guests frequently mention the generous and varied breakfast, which surpasses expectations for a hotel at this rating. The location is another positive point, providing convenience for those visiting Barcelona for business or leisure. However, while the hotel possesses the expected amenities for its category, some visitors express dissatisfaction with the worn furnishings and dated appearance, which are visible even in pictures. Despite these shortcomings, it serves well as an adequate option for short stays or business trips where basic comforts are prioritized.
Yes, Sunotel Aston has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Sunotel Aston.
No, Sunotel Aston doesn't allow dogs.
Yes, parking facilities are available at Sunotel Aston.