Fox Connaught London ExCel enjoys high praise for its prime location, being ideally situated near the ExCeL Centre and London City Airport. The hotel's accessibility to transport links like the Docklands Light Railway (DLR), Prince Regent train station and convenient bus and underground access make it a strategic choice for guests attending events or exploring London attractions. The availability of nearby amenities such as food, drinks and a park entrance adds to its appeal for both short stays and extended visits.
The breakfast offerings receive varied feedback, but many guests appreciate the quality of the continental breakfast, enjoying delicious options like veggie breakfasts and bacon sandwiches. Friendly staff enhance the dining experience, though some guests reported issues with breakfast availability and variety. Dinner at the on-site pub receives consistent acclaim for its tasty and well-priced meals with the added value of a 20% discount for hotel guests. Despite occasional limited choices, the pub's food usually surpasses expectations.
Guests frequently commend the rooms for their spaciousness, cleanliness, bright ambiance and comfort, particularly the comfortable beds. While some rooms and amenities could use updates, the overall quality generally satisfies guest expectations, supported by a quiet and cozy atmosphere. Cleanliness feedback is mixed with many praising tidy rooms and clean bathrooms, although some mention issues like mold and dusty carpets.
The staff at Fox Connaught London ExCel shine through with their friendliness and helpfulness. Exceptional service from individuals like Polly at check-in and Dominik, Steven and Niall at night leaves a positive impression on guests. This goodwill fosters a welcoming environment, although minor inconsistencies in staff engagement are noted.
Wi-Fi reliability varies; some guests experience seamless and strong connections, while others face weak or faulty signals. The parking facilities draw high marks for their convenience and security, contributing to the hotel’s practicality for travelers. The beds are generally highlighted as comfortable, though a few note issues like worn-out mattresses.
Accessibility at the hotel presents challenges, as the lack of an elevator and steep stairs hinder those with mobility issues. Although ground-floor rooms and accessible parking show some consideration, more improvements are necessary.
Situated above a charming pub in a historic building, Fox Connaught London ExCel offers a unique and memorable boutique experience, balancing its old-world character with some modern expectations. Despite needing updates in certain areas, its distinct style attracts guests looking for comfort and individuality over luxury.
The Prince Regent Hotel Excel London emerges as a commendable choice for travelers, particularly those attending events at the nearby Excel Centre. One of its most praised attributes is its strategic location, which offers quick and easy access to the Excel Centre, the O2 Arena and London City Airport. The convenience of public transport links, such as nearby bus stops, DLR and tube stations, ensures easy travel across London, despite the slightly less appealing residential surroundings.
The breakfast service is another highlight, frequently described as delicious and prepared with quality and freshness. Guests appreciate the made-to-order offerings, including traditional English breakfasts and fresh fruit, complemented by attentive and friendly breakfast staff. While some mention a desire for more variety, the inclusion of breakfast with the room enhances the overall value of the stay.
Guest rooms at the hotel are often described as clean, comfortable and well-maintained with the added bonus of daily cleaning services. Although some guests found the rooms smaller than expected and encountered occasional maintenance issues, the general sentiment leans positively towards the cleanliness and comfort provided.
The high standard of cleanliness throughout the hotel is consistently praised with spotless linens and well-maintained bathrooms contributing to the overall sense of order and tidiness. Friendly and efficient housekeeping staff further enhance the welcoming atmosphere of the hotel.
The hotel staff receive accolades for their exceptional customer service, characterized by friendly, helpful and accommodating behavior. The front desk personnel, in particular, are frequently mentioned for their responsiveness and willingness to go the extra mile, significantly contributing to positive guest experiences.
WiFi at the hotel is generally reliable and well-received with many guests appreciating the complimentary and accessible connection throughout the property. Occasional issues with signal strength are reported but do not overshadow the overall positive feedback.
Parking at the Prince Regent Hotel Excel London is another well-regarded feature. Guests value the secure and free parking options, which include on-street parking and spaces within a locked compound. While there are some concerns about limited space, the free and secure parking adds considerable value for those traveling by car.
The hotel is also recognized for its family-friendly atmosphere with attentive staff, spacious family rooms and various complimentary amenities aimed at ensuring a comfortable stay for families with children.
Beds at the hotel receive positive remarks for their comfort, cleanliness and overall ability to provide a good night's sleep, despite occasional mentions of inconsistencies in mattress firmness.
For business travelers, the Prince Regent Hotel Excel London offers good value, a convenient location near key business venues and reliable WiFi. The hotel staff are noted for their helpfulness in accommodating business-related needs, including baggage storage during events.
Accessibility is another strong suit with good public transport connections, accessible facilities and a generally safe environment, catering well to guests with disabilities.
The boutique style of the Prince Regent Hotel Excel London offers a unique and modern charm with stylish and clean decor that contributes to a pleasant stay despite minor dated elements. Overall, its blend of strategic location, superb service, cleanliness and comfortable amenities makes it a highly recommended choice for various types of travelers visiting London.
Good Hotel London excels in multiple areas, making it an appealing choice for various types of travelers. The location is a significant highlight, offering convenient access to the O2 Arena, the Excel Centre and various public transport options including the Emirates cable car and two nearby Underground stations. Guests appreciate the combination of tranquil, scenic riverfront views and the modern, attractive surroundings replete with restaurants, cafes, shops and supermarkets. The rooftop terrace with its panoramic views adds to the overall charm.
Breakfast receives mixed reviews, but the general consensus is positive, especially when considering the quality and variety of offerings, including vegan and vegetarian options. The picturesque view overlooking the docks enhances the dining experience. Some areas for improvement include the breakfast pricing and occasional service hiccups, but for most, it remains a delightful part of their stay.
Dinner and overall dining experiences at the hotel are well-regarded with many praising the food quality and variety. Guests appreciate the express dinner service and the rooftop bar, though the limited menu choices and occasional early closures present minor drawbacks. Overall, the dining options often exceed guest expectations, contributing to a pleasant stay.
The rooms, while clean, modern and featuring stunning water views, are often described as compact. The contemporary and minimalist design appeals to many, but the small size and occasional soundproofing issues can be a detractor for longer stays. Nonetheless, the thoughtful layout and comfortable beds make them a practical choice for short-term visits.
Cleanliness is a strong suit for the hotel with frequent praise for its spotless rooms and well-maintained facilities. Despite some isolated issues, the high standard of cleanliness and the friendly, attentive staff significantly enhance the guest experience.
The hotel staff are often highlighted as exceptional, known for their friendliness, helpfulness and professionalism. The warm and welcoming environment they create makes guests feel valued and enhances the overall stay.
WiFi service is another area where the hotel mostly shines, offering strong and efficient connectivity in common areas. However, in-room WiFi can be inconsistent, which may affect guests who prefer to work or relax in their rooms.
Family travelers find the hotel particularly accommodating with a friendly staff and a cozy, family-friendly atmosphere. Despite the small room sizes, the hotel provides an enjoyable environment for short stays, enriched by its ethical business model that supports local communities.
Beds at Good Hotel London are widely praised for their comfort, contributing to a restful sleep. While some guests note issues with bed configuration and firmness, the majority find the sleeping arrangements to be highly comfortable.
Overall, Good Hotel London succeeds in offering a modern, clean and stylish stay with excellent customer service and a strong social enterprise ethos, making it an appealing option for both business and leisure travelers.