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Summary of reviewsThe Barnstaple Hotel offers a commendable experience with several noted highlights across various categories, making it a valued choice for a diverse range of guests. Despite its somewhat unconventional location within an industrial estate on the outskirts of Barnstaple, the hotel provides strategic access to the Tarka Trail, major roads and bus stops, making it ideal for outdoor enthusiasts and travelers looking to explore North Devon.
One of the standout features of the hotel is its breakfast offerings, which guests have praised for their variety and high quality. The extensive selection, including both buffet and made-to-order options, received accolades for being delicious and well-cooked, featuring fresh ingredients. This complements the dining experience further with dinner also receiving high marks for food quality, friendly staff and a pleasant atmosphere.
The rooms at The Barnstaple Hotel are generally deemed clean, spacious and comfortable with many appreciating the modern amenities and refurbished decor. Cleanliness is a consistent highlight with both the rooms and public spaces maintained to a high standard. The friendly and professional staff have been noted for their exceptional service, which significantly enhances the overall guest experience.
The hotel’s leisure facilities, including an impressive gym and well-received pool areas, contribute to a comfortable and enjoyable stay. The pools are frequently mentioned as a wonderful addition, providing a pleasant experience for both fitness and leisure. Families, in particular, find the hotel appealing due to its family-friendly environment, kids club and various pools, although some minor improvements in room amenities and facilities were noted.
Wi-Fi at the hotel is generally reliable, meeting guests' needs for connectivity, although there were isolated reports of occasional issues. The beds have been mostly praised for their comfort, although there were some varying opinions, particularly about the sofa beds.
In summary, The Barnstaple Hotel stands out for its strategic location, quality dining, clean and comfortable accommodation, excellent leisure facilities and outstanding staff service, making it a practical and enjoyable choice for visitors to North Devon. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
This hotel provides luxury family rooms with modern en-suite bathrooms and TVs with Sky Sports. It offers flexible setups with Z beds and extra cots, and some rooms have sofa beds. Children aged 16 and under stay for free and enjoy complimentary extras. The hotel has outdoor and indoor swimming pools.
Hotel with Swimming Pool
This hotel includes an indoor and outdoor swimming pool and a restaurant. There are family friendly features available.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
The Barnstaple Hotel specializes in customized corporate occasions, offering three function rooms. The Arlington Suite can accommodate up to 280 people seated, making it the largest seated venue in North Devon. The hotel provides various room layouts and facilities for both large conferences and intimate meetings.
3-Star Hotel
The Barnstaple Hotel offers both indoor and outdoor swimming pools, a gym, and saunas, providing comprehensive leisure facilities. It features an on-site restaurant and bar serving cuisine made from local ingredients. The hotel's location allows for easy exploration of Barnstaple town centre and the North Devon coast.
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard Double or Twin RoomSituated on the first floor in the main hotel with no lift access, this room includes free Wi-Fi, a flat-screen TV, an en suite bathroom, and tea/coffee facilities.
Please inform the hotel whether you would like a twin or double room.
One extra child can be accommodated in the room, of an age up to 16 years old.
Double or Twin Room with Garden ViewSituated on the ground floor and around the outdoor pool and garden area. Includes free Wi-Fi, a flat-screen TV, an en suite bathroom, and tea/coffee facilities.
Please specify either double or twin in the Special Request box when booking.
Two extra children can be accommodated in the room, of an age up to 16 years old.
Double or Twin Room with Pool ViewThis room is located on the first floor with no lift access. There is a balcony with a view of garden and pool area. Features include free Wi-Fi, a flat-screen TV, an en suite bathroom, and tea/coffee facilities.
Please inform the hotel if you require the room to be twin or double.
One extra child can be accommodated in the room, of an age up to 16 years old.
Standard Double RoomThis room includes free WiFi, a flat-screen TV, an en-suite bathroom and tea/coffee facilities. The beds for the children are Z-beds and not suitable for children older than 16 year. Room is situated on first floor with no lift.
Double Room with Garden ViewThis room includes free WiFi, a flat-screen TV, an en suite bathroom, and tea/coffee facilities. The beds for the children are Z-beds and not suitable for children older than 16 years.
Economy Double RoomThis room includes free WiFi, a flat-screen TV, en-suite bathroom and tea/coffee making facilities.
Double RoomThis room includes free WiFi, a flat-screen TV, en-suite bathroom and tea/coffee making facilities.
Family Room with BalconyThis room includes free WiFi, a flat-screen TV, en-suite bathroom and tea/coffee making facilities.
Standard Family RoomThis room includes free WiFi, a flat-screen TV, en-suite bathroom and tea/coffee making facilities.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has air conditioning, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit has 2 beds.
Superior Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room has air conditioning, flat-screen TV with cable channels, pool views, as well as chocolate for guests. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
The Barnstaple Hotel sits in a somewhat unconventional location, nestled within an industrial estate on the outskirts of Barnstaple. Despite this industrial backdrop and its distance from the city center, the hotel boasts several benefits that appeal to a variety of guests. It offers convenient access to the Tarka trail, making it a great spot for outdoor enthusiasts keen on cycling or walking. Additionally, its proximity to major roads and bus stops makes it a strategic base for exploring the wider North Devon area, including hot spots like Croyde, Saunton Sands and Exmoor.
Guests traveling for work found the location ideal, particularly those needing to be near the business park. While the immediate surroundings may lack the charm of central Barnstaple and require a drive or bus ride to reach the town’s attractions, the hotel is still considered a great value for money overall. Its strategic position allows for easy day trips to nearby beaches and other towns without being too close to the hustle and bustle, offering a quieter retreat.
Local amenities like pubs and restaurants aren't within a five-minute walk, but the hotel compensates with well-maintained facilities and excellent service. For visitors planning a road trip or those with specific destinations in North Devon, The Barnstaple Hotel provides a practical and effective lodging choice, combining convenience with comfort.
Breakfast
The breakfast experience at The Barnstaple Hotel has been primarily praised for its variety and high quality. Guests consistently mentioned the extensive selection available, which includes both buffet and made-to-order options. Many found the breakfast to be delicious and well-cooked, featuring hearty fresh ingredients and good quality food. The full English breakfast and continental choices, alongside chef's specials, were highlighted favorably.
The service was noted as generally efficient and attentive, though there were occasional remarks on the breakfast being on the pricier side. Despite this, many felt that the quality justified the cost. The breakfast buffet, in particular, received accolades for being well-organized and offering a diverse array of options, ensuring that guests could eat as much or as little as they liked.
Additional positive feedback emphasized the friendliness of the breakfast staff and the pleasant dining environment. On the rare occasion when guests encountered delays or issues, it appears the staff made efforts to accommodate and ensure a satisfying experience. Overall, the breakfast at The Barnstaple Hotel is regarded as a standout feature, complementing the hotel’s other amenities and contributing to a memorable stay.
Dinner
The dining experience at The Barnstaple Hotel generally received high marks from guests. Numerous reviews praised the food quality, describing it as very good, delicious and excellent value for money. Guests particularly appreciated the excellent and varied menu with items like the Sunday Carvery and Beef Wellington earning specific accolades. The breakfast and dinner options were frequently highlighted as superb with many noting that both meals were first-class.
The restaurant itself was deemed to be well-decorated and comfortable, enhancing the dining atmosphere. The staff also earned commendations for their great service, attentiveness and accommodating nature, especially in catering to specific dietary needs.
While the general sentiment was positive, a few guests mentioned that some meals, particularly bar food and special dishes like prawn cocktail and fish pie, could be hit or miss. Overcooked steaks and limited menu choices were among the negative points raised. Some reviews also noted the high price of dinner and a restriction on dining locations due to house policies or the COVID situation, which required table service instead of a buffet.
Overall, The Barnstaple Hotel's restaurant stands out for its excellent cuisine, friendly staff and pleasant environment, though some elements could benefit from slight improvements.
Rooms
At 'The Barnstaple Hotel,' the guest experience in the rooms varies widely. On the positive side, many guests found the rooms to be clean, spacious and comfortable. Several reviews highlighted the modern and well-equipped amenities, such as air conditioning, ironing boards and comfortable beds. Many guests appreciated the newly refurbished rooms and noted their cleanliness and the attention to detail in the decor. The rooms were described as bright, airy and providing good value for money with some rooms being particularly large and offering nice views. The heated indoor pool and general hotel facilities also received praise, contributing to a comfortable overall stay.
However, not all experiences were positive. Several guests mentioned that certain rooms felt dated and could benefit from updating and refurbishment. Some rooms were described as small, cramped or having issues such as being too hot or cold. A number of reviews noted problems with cleanliness, including dusty conditions and dated furnishings. Noise from seagulls and inadequate housekeeping services also detracted from some guests' experiences. Despite the mixed feedback, many guests concluded that their stay was enjoyable due to the comfort and service provided by the hotel.
Beds
The beds at The Barnstaple Hotel have generally received positive feedback from guests. Many praised the comfort of the beds, highlighting terms like comfortable, very comfy and super comfy. Some guests appreciated the spaciousness, such as the king-size and nice-sized beds, as well as the lovely and humongously nice beds, contributing to a very good sleep experience.
However, there were occasional criticisms. A few guests described their beds as too bouncy, soft or even hard and lumpy. Some noted discomfort with the sofa beds, which, when pulled out, left little space and were not the most comfortable. There were also comments on mattresses and pillows being unforgiving. Variations in bed height and positioning were minor concerns and the size of some beds, including those described as not fitting families or being too narrow, was noted.
Overall, though, the majority of guests found the beds comfortable and conducive to a restful stay at the hotel.
Cleanliness
The Barnstaple Hotel consistently receives high praise for its cleanliness, a quality often highlighted in guest reviews. Guests repeatedly describe the hotel as very clean, mentioning various areas such as the indoor pool, rooms and public spaces. The rooms are frequently noted for being spotless, tidy and well-maintained with modern and attractive decor. Visitors appreciate the clean and comfortable environment with clean bathrooms, vacuumed floors and freshly cleaned carpets.
The hotel’s overall cleanliness is often viewed as its main asset, contributing to the sense of safety and cleanliness felt by the guests. The public areas, including the restaurant and pool, are also described as clean and well-kept. Despite a few isolated concerns about cleanliness in specific rooms, the general impression is that of a well-kept, clean and comfortable place to stay.
The hotel's commitment to cleanliness extends across all facilities, making it a reliable choice for those prioritizing a clean and pleasant environment during their stay.
Staff
The overwhelming consensus from guest reviews about the staff at The Barnstaple Hotel is resoundingly positive. Descriptions of the staff often highlight their friendliness, professionalism and exceptional helpfulness. Guests repeatedly mention that the staff were amazing, attentive, efficient and nothing was too much trouble for them. They are noted for being particularly accommodating and polite with special mentions of their cheery disposition even when encountered in passing. Reception staff were frequently commended for their welcoming and polite nature, contributing to a positive first impression. Several reviews emphasize that the service was faultless and the team consistently went above and beyond to meet guests' needs. Specific instances of outstanding service, such as from employees named Kelly and Tegan, point to a genuinely committed and customer-focused team that adds significant value to the guest experience. Guests left with a favorable impression not just from the front desk, but across all areas of the hotel, including the restaurant and health club. However, there were isolated remarks about less positive interactions, but these seem to be exceptions rather than the norm. Overall, the staff at The Barnstaple Hotel appear to be a major asset, contributing significantly to the hotel's favorable reputation among its visitors.
Wi-Fi
The Barnstaple Hotel has generally positive reviews concerning its Wi-Fi. Many guests have praised the Wi-Fi, describing it as working wonderfully, fine and exceeding their needs. The internet connection is often cited as good with some highlighting the fast speeds they experienced during their stay. Additionally, free Wi-Fi is a common amenity that guests appreciated.
However, a few guests noted occasional issues, including poor internet connection, frequent outages and weak signals. Despite these scattered complaints, the majority of reviews suggest that the Wi-Fi service provided by the hotel meets or even surpasses the expectations of most visitors.
Gym
The Barnstaple Hotel boasts a commendable gym that many guests found particularly impressive and well-equipped. Descriptions like "awesome gym" and "fantastic gym" highlight the high regard visitors have for the fitness facilities. The gym is noted for its size, offering a very large area that caters to various workout needs, including a fantastic strength training section and good fitness facilities overall.
Guests also appreciated the personalized assistance available at the gym, adding a touch of personalized service to their fitness routines. Although some gym equipment may be outdated, it doesn’t overshadow the general excellence of the gym's offerings. The venue's luxury extends to its lobby, dining room and exercise facilities, including the gym.
However, it is worth mentioning that parts of the hotel are in need of updating and at times not all gym facilities were open. Despite these minor drawbacks, the overall consensus is that the gym contributes significantly to the hotel's high standards and luxury ambiance.
Pool
The Barnstaple Hotel boasts a range of excellent pool facilities that have been well-received by guests. Visitors consistently mention that both the indoor and outdoor pools are lovely, clean and warm, providing a comfortable experience whether you're looking to swim for fitness or leisure. The pools are considered a fantastic addition to the hotel's amenities with a variety of options, including a kids' pool, a small heated pool, multiple pools and a spa with a sauna.
However, guests have noted that at times the pool area can become overcrowded and a bit noisy, which might impact the overall experience. There are also mentions of the indoor pool being a bit cold occasionally and the outdoor pool being closed at times. Some have pointed out that the pool area could use some renovation and upkeep, such as cleaning bird droppings from the plastic chairs.
Nevertheless, the general sentiment is positive with guests appreciating the nice leisure center, comfortable facilities and the convenience of having rooms close to the pool area. The availability of children's drinks by the poolside and a pleasant outside sitting area further enhance the appeal of the pool facilities at The Barnstaple Hotel.
Family
The Barnstaple Hotel proves to be an attractive choice for families seeking a memorable stay. The hotel's ambiance is characterized by its family-friendly vibe, evident in both the friendly and professional staff, such as the helpful young girl named Tigian and the array of kid-oriented amenities. The hotel's pools receive particular praise with kids evidently loving the swimming experience and families enjoying both the indoor and outdoor options. For those traveling with children, the kids club adds a nice touch, keeping the little ones entertained.
While some reviews did mention that the family rooms varied in size and could sometimes feel small or tight, others found them spacious enough, especially appreciating the extra sofa bed for additional sleeping space. Despite the varied opinions on room sizes, the overall sentiment indicates that the hotel offers good value for money, providing everything needed for a family-friendly stay.
Location-wise, The Barnstaple Hotel serves as a convenient base for families, enhancing its appeal as a perfect destination for a family vacation. Additional perks include a great breakfast and good gym facilities, ensuring that both adults and children have enjoyable options throughout their stay.
However, some areas show room for improvement. For families with very young children, the absence of a lift can be an inconvenience, as is the dated and worn state of the baby cot provided. Despite these setbacks, many families report having a fabulous time, underscoring the hotel’s potential to provide a delightful experience for travelers with children.
3 Star
The Barnstaple Hotel is consistently praised for its excellent amenities and well-equipped facilities, making it a top choice among three-star hotels. Many guests noted that while it may not offer the lap of luxury, it certainly delivers the essentials expected of a decent three-star establishment. The pricing of the hotel is seen as great value with some even considering it comparable to many four-star hotels.
The hotel's facilities, including the sauna, are highlighted as standout features. Guests frequently mentioned the excellent cuisine, noting that the meals provided contribute significantly to the overall experience. Though some reviews pointed out that the hotel's facilities and infrastructure are quite old, the general consensus is that the hotel manages to provide a satisfactory stay.
Overall, The Barnstaple Hotel meets and often exceeds the expectations for its three-star rating, offering good value and a range of amenities that make it a reliable option for travelers seeking comfort without excessive luxury.
Business
The Barnstaple Hotel is well-regarded for its convenience and suitability for business stays. The accommodations are noted to be good and ideal for business travelers, equipped well to meet their needs. The hotel features a large and clean conference room, making it a suitable venue for meetings. Additionally, business guests have praised the professional demeanor of the staff. The morning breakfast is highlighted as excellent, providing a good start to the day. While one guest mentioned that the desk provided was quite small, the overall feel of the hotel remains positive with added amenities like a sauna enhancing the stay. Convenient access to a cycle network offers an additional benefit for those looking to explore the area or commute stylishly.
Heated Pool
Visitors to The Barnstaple Hotel frequently commend its heated swimming pool facilities. The cleanliness of the pools stands out notably with several reviews highlighting the impressive upkeep of both the indoor and outdoor options. Guests appreciate the warmth of the pools, describing them as nicely heated and consistently warm, which adds to the comfort of their experience. The hotel offers both indoor and outdoor heated pools, along with a sauna, which helps enhance relaxation. While some mention that the indoor pool can get very busy at times, the overall sentiment is positive with many guests expressing enjoyment of the facilities and the pleasant temperature of the water. Additionally, the segregation of saunas in the men's and women's changing rooms was noted, contributing to a comprehensive pool facility experience.
Outdoor Pool
The Barnstaple Hotel boasts a variety of pool facilities that have received high praise from guests. The outdoor pool is a standout feature, often described as big and lovely. Guests appreciate the wonderful outdoor pool area, which includes plenty of drink options and a heated swimming pool. Reviews frequently comment on the pool's excellent condition, likening the water temperature to that of a hot bath. Both the outdoor and indoor pools are reported to be clean and warm, contributing to a pleasant swimming experience. Although there are some remarks about smaller bathroom and bedroom sizes, the overall sentiment towards the hotel's pool facilities is overwhelmingly positive.
Indoor Pool
Situated just outside Barnstaple in an industrial estate, The Barnstaple Hotel provides guests with impressive pool facilities, featuring both indoor and outdoor heated swimming pools. The indoor pool, in particular, has garnered praise for its warmth and visually appealing design. Despite being very busy at times, the indoor pool area is considered a great addition to the hotel, offering a lovely experience that complements other amenities like the sauna.
Guests have noted that the overall pool area is lovely and contributes significantly to a positive stay. Families appreciate the pool for its family-friendly environment, though some have found the bathroom and bedroom spaces a bit small for a family of four. Additionally, the hotel maintains clean pool facilities, which is a major plus for residents seeking relaxation.
Aside from the pools, guests enjoyed a lovely breakfast, rounding out a satisfying stay at this 4-star hotel. However, an area for improvement would be the outdoor seating, as plastic chairs left outside were sometimes found covered in bird droppings.
Overall, the warm and clean indoor pool, coupled with a good variety of related facilities, creates a welcoming and enjoyable atmosphere for guests at The Barnstaple Hotel.
Yes, The Barnstaple Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at The Barnstaple Hotel.
No, The Barnstaple Hotel doesn't allow dogs.
No, parking facilities aren't available at The Barnstaple Hotel.