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Summary of reviewsThe Ramada by Wyndham Barstow enjoys praise primarily for its accessible and convenient location near the freeway, restaurants, gas stations and fast food outlets, making it an ideal stop for travelers. The hotel's secure parking and attentive staff contribute positively to the guest experience, despite occasional noise from nearby train tracks and mixed assessments of the surrounding area's cleanliness and safety.
Guests' opinions regarding breakfast are varied. While some appreciate the selection and completeness of the offerings, including a pancake machine, others are disappointed by inconsistent availability and limited options, often attributed to the recent COVID-19 adjustments.
Room experiences are mixed with positive remarks about the comfort, spaciousness and cleanliness of accommodations. Amenities like refrigerators and coffee makers add to the convenience and the decor has been noted as pleasant. However, some guests highlight issues with worn furniture, outdated fixtures and cleanliness concerns, including instances of dirty bathrooms and malfunctioning air conditioners.
Cleanliness receives mixed reviews. While some guests appreciate clean sheets and towels, others frequently report dirty rooms and bathrooms, stained fixtures and unpleasant odors, indicating a need for improved cleaning protocols.
The hotel's staff generally receives high marks for their friendliness and helpfulness with special recognition given to individuals like Liz and Nicole for their exceptional service. Nevertheless, a few guests mention unprofessional behavior and lapses in service quality, particularly at the front desk.
The hotel's pool has been a source of disappointment for many guests, often reported as closed or non-functional due to maintenance or COVID-19 restrictions.
Beds at the Ramada by Wyndham Barstow are commonly praised for their comfort and cleanliness, contributing significantly to a restful and enjoyable stay.
Overall, while the Ramada by Wyndham Barstow offers convenience, friendly service and comfortable beds, improvements in breakfast consistency, room upkeep and cleanliness are needed to enhance the overall guest experience. Show more
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Categories
Accessible Hotel
Accessible rooms and meeting space are available at this hotel. It offers wheelchair-friendly rooms with wheelchair-accessible bathrooms and provides handicapped parking.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a tea and coffee maker, a wardrobe, tumble dryer, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
King Room - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, tumble dryer, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Mobility/Hearing Impaired Access - Non-SmokingThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, tumble dryer, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
King Studio Suite - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Guest Reviews
6.0
Rated
Location
Ramada by Wyndham Barstow boasts a prime location with easy access to the freeway, making it a convenient stop for travelers, especially those journeying between California and Arizona. The hotel is situated close to restaurants, gas stations and a variety of fast food establishments, providing numerous dining options within the vicinity. Its central location ensures that essential amenities are nearby, appealing to those making an overnight stay.
While the proximity to freeway routes is beneficial for quick travel, some guests noted occasional noise from nearby train tracks. Despite this, the overall convenience and accessibility of the location were frequently highlighted. The secure parking and attentive staff also contribute positively to the guest experience. However, a few reviewers had concerns about the area’s safety and cleanliness.
In summary, while the location of Ramada by Wyndham Barstow is praised for its convenience and accessibility, potential guests should be aware of the occasional noise and varying perceptions of the surrounding area.
Breakfast
At Ramada by Wyndham Barstow, breakfast experiences among guests appear varied. Positive notes highlight a great selection and quality of the food with some guests describing the breakfast as very complete and decent for a short stay. The presence of a pancake machine and nice options were appreciated by several reviewers. However, numerous guests reported inconsistencies and disappointments, particularly pointing out the absence of breakfast despite it being advertised or included in the booking. Some mentioned that offerings were limited to coffee, juice and minimal snacks, which fell short of their expectations. The unpredictability of breakfast availability seems to be a significant issue, possibly influenced by COVID-19 policies. As a whole, while some guests enjoyed a good breakfast experience, many were left dissatisfied due to the lack of clarity and fulfillment of breakfast offerings.
Rooms
The Ramada by Wyndham Barstow offers an overall mixed experience when it comes to room quality. Positively, many guests have found the rooms to be comfortable and spacious, highlighting the cleanliness and well-maintained condition of their accommodations. The decor has been appreciated for being pleasant and several reviews note amenities such as a refrigerator and coffee maker that add to the convenience of the stay. Guests also mentioned feeling safe during their stay, which greatly adds to the comfort factor.
However, the hotel seems to have consistency issues. Some rooms were reported as outdated with worn furniture and fixtures. Specific complaints include dirty conditions, peeling paint and poorly maintained bathrooms. There were also instances of malfunctioning air conditioners and damaged facilities, such as loose bathroom tiles and broken mirror doors. Soundproofing seemed effective, but issues like food crumbs and no soap in dispensers were noted. Though some found the rooms neat and clean, dissatisfaction with the dated appearance and overall upkeep was a recurrent theme.
Beds
The beds at Ramada by Wyndham Barstow receive numerous positive remarks from guests, highlighting their comfort and cleanliness. Many reviewers describe the beds as very comfortable, comfy and soft, which contributes to an enjoyable stay. Some guests also note the large size of the beds, making them even more appealing. Overall, the beds are often mentioned as a standout feature, offering a restful experience, although there are a few mentions of uncomfortable beds and inadequate pillows.
Cleanliness
Guests have expressed mixed reviews regarding the cleanliness of Ramada by Wyndham Barstow. While some appreciated elements such as clean sheets, pillows and towels and noted the convenience of the hotel's proximity to the freeway, numerous aspects of cleanliness drew significant concern. There were recurring mentions of rooms and bathrooms being dirty with specific references to sticky surfaces, stains on bed sheets and towels and carpets in need of a thorough clean. Some reviewers found the rooms and public areas, including hallways and elevators, to be unclean. The bathroom areas, in particular, were highlighted often with issues such as urine around the toilet base, missing tiles, stained fixtures and a non-functioning bathroom extractor. Some guests even encountered more alarming cleanliness issues like roaches and previous guests’ belongings left behind. It’s clear that while the hotel provides some clean essentials, there is a strong need for a comprehensive cleaning and renovation strategy to address these widespread concerns.
Staff
In reviewing the guest experiences at the 'Ramada by Wyndham Barstow', it is evident that the staff has garnered a mix of feedback with a notable emphasis on positive comments. Guests frequently describe the staff as great, pleasant and helpful with many highlighting the friendly and kind nature of their interactions. Several staff members, including Liz and Nicole, received specific praise for their helpfulness and professional demeanor, which made guests feel welcomed and valued.
The front desk personnel, in particular, were often commended for their friendliness and professionalism, contributing significantly to the overall satisfaction of many guests. Descriptions such as "very nice", "understanding" and "extremely helpful" were recurrent themes, showcasing the staff's commitment to providing good service.
However, not all interactions met guest expectations. A few reviews pointed out instances of unprofessional and rude behavior, especially at check-in. Specific incidents involved front desk staff being described as unfriendly, disinterested or even laughing at guest concerns. These negative experiences were less common but highlighted areas for potential improvement.
Overall, while the majority of feedback reflects a positive guest experience driven by a friendly and helpful staff, occasional lapses in service quality were noted, particularly at the front desk.
Pool
The pool at Ramada by Wyndham Barstow has consistently been mentioned in guest reviews, primarily highlighting its unavailability. Visitors noted that the pool was often closed, citing reasons such as maintenance or COVID-19 restrictions. Remarks about the pool being empty or non-functional were common and there were frequent mentions of the pool not aligning with advertised availability. While no positive experiences were detailed, this feedback suggests that potential guests should confirm the pool's status directly with the hotel if its use is a priority for their stay.
Yes, Ramada by Wyndham Barstow has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ramada by Wyndham Barstow.
Yes, Ramada by Wyndham Barstow welcomes dogs.
Yes, parking facilities are available at Ramada by Wyndham Barstow.