Blue Tree Premium Alphaville
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Summary of reviewsBlue Tree Premium Alphaville garners praise for its prime location in the central area of Alphaville, offering guests easy access to shopping centers, restaurants and entertainment venues, all within walking distance. The area is noted for its safety, making it a favorable environment for both business and leisure travelers.
Guests appreciate the spacious and comfortable rooms with modern infrastructure and quality amenities, although some mention issues with older carpets and occasional maintenance problems. Cleanliness is generally well-regarded, particularly in public areas and during the Covid-19 pandemic, although inconsistent standards in some rooms detract from the experience for some visitors.
The hotel's breakfast is highlighted positively with descriptors such as "wonderful" and "spectacular," featuring a variety of options, including tapioca and omelettes made to order. Despite slight criticisms of the variety needing expansion and occasional crowding, the breakfast remains a favorite among guests.
Dinner experiences at the hotel are mixed with the restaurant often criticized for its limited menu variety and food quality. However, room service and breakfast continue to receive positive remarks, thanks to the attentive and polite service from the staff. The overall general service quality of the hotel is seen as a good cost-benefit.
The spa and gym facilities also receive high praise with guests enjoying the relaxing ambiance and well-equipped spaces for fitness and wellness. The pool, maintained with indoor heating, adds to the hotel's appeal, although its shallow depth limits it to practice more than leisure swimming.
Staff at Blue Tree Premium Alphaville are frequently described as friendly, attentive and professional, contributing significantly to the positive guest experience. Although there are occasional mentions of disorganization among some staff members, individuals like Jessica, Daniello, Ben, Wallace, Antonio and Luh receive personal commendations for their exemplary service.
WiFi connectivity is one of the hotel's weaker points with many guests facing unreliable and slow service, especially on higher floors. This has been a significant inconvenience for those needing stable internet for work.
The valet parking service has mixed reviews with some appreciating the convenience and reasonable prices, while others report dissatisfaction due to slow service and lack of clear communication about parking fees.
Blue Tree Premium Alphaville stands out as a family-friendly option, offering spacious rooms suitable for guests with children and attentive staff to assist family needs. The hotel's close proximity to the Alphaville Shopping Center and appealing breakfast selection makes it an attractive choice for families.
Overall, despite minor inconveniences, Blue Tree Premium Alphaville provides a convenient, comfortable and engaging stay for a variety of guests with standout features including its prime location, excellent breakfast and dedicated staff.
Categories
Guests appreciate the spacious and comfortable rooms with modern infrastructure and quality amenities, although some mention issues with older carpets and occasional maintenance problems. Cleanliness is generally well-regarded, particularly in public areas and during the Covid-19 pandemic, although inconsistent standards in some rooms detract from the experience for some visitors.
The hotel's breakfast is highlighted positively with descriptors such as "wonderful" and "spectacular," featuring a variety of options, including tapioca and omelettes made to order. Despite slight criticisms of the variety needing expansion and occasional crowding, the breakfast remains a favorite among guests.
Dinner experiences at the hotel are mixed with the restaurant often criticized for its limited menu variety and food quality. However, room service and breakfast continue to receive positive remarks, thanks to the attentive and polite service from the staff. The overall general service quality of the hotel is seen as a good cost-benefit.
The spa and gym facilities also receive high praise with guests enjoying the relaxing ambiance and well-equipped spaces for fitness and wellness. The pool, maintained with indoor heating, adds to the hotel's appeal, although its shallow depth limits it to practice more than leisure swimming.
Staff at Blue Tree Premium Alphaville are frequently described as friendly, attentive and professional, contributing significantly to the positive guest experience. Although there are occasional mentions of disorganization among some staff members, individuals like Jessica, Daniello, Ben, Wallace, Antonio and Luh receive personal commendations for their exemplary service.
WiFi connectivity is one of the hotel's weaker points with many guests facing unreliable and slow service, especially on higher floors. This has been a significant inconvenience for those needing stable internet for work.
The valet parking service has mixed reviews with some appreciating the convenience and reasonable prices, while others report dissatisfaction due to slow service and lack of clear communication about parking fees.
Blue Tree Premium Alphaville stands out as a family-friendly option, offering spacious rooms suitable for guests with children and attentive staff to assist family needs. The hotel's close proximity to the Alphaville Shopping Center and appealing breakfast selection makes it an attractive choice for families.
Overall, despite minor inconveniences, Blue Tree Premium Alphaville provides a convenient, comfortable and engaging stay for a variety of guests with standout features including its prime location, excellent breakfast and dedicated staff.
Hotel with Swimming Pool
This hotel features an indoor pool, a full-service spa with massage services, a sauna, and a fitness center. It also offers complimentary wireless internet access, concierge services, and a banquet hall.
Heated Pool Indoor Pool
Hotel with Parking
This hotel offers convenient parking, an indoor pool, and complimentary Wi-Fi in public areas. It is highly rated and provides accessibility features.
EV charging stations
Accessible Hotel
This hotel offers extensive accessibility features including an elevator, bathroom emergency pull cords, grab bars near toilets, low-height counters and sinks, and raised toilet seats. It also has a wheelchair-accessible path to the elevator and the entire unit is wheelchair accessible.
Hotel with Gym
Features an indoor pool and a full-service spa. It also offers a fitness center, a bar/lounge, and a sauna.
4-Star Hotel
This 4-star hotel offers a luxurious stay with excellent facilities including a swimming pool, spa, fitness center, and sauna. It provides a comfortable and convenient experience for both leisure and business travelers with free Wi-Fi, a restaurant, and a bar.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The location of Blue Tree Premium Alphaville stands out as a strong point for visitors. Positioned in the center of Alphaville, the hotel benefits from a prime and convenient spot with easy access to crucial places. The proximity to shopping centers, supermarkets, restaurants, bars and various commercial establishments provides guests with ample opportunities for dining, shopping and entertainment, all within walking distance.
The safety of the Alphaville area is noted, contributing to a peaceful and secure environment for guests. The hotel's location is particularly advantageous for those attending nearby events, visiting clients or requiring access to medical appointments. The facility's geographical positioning is ideal for both business and leisure travelers, offering easy access to major thoroughfares like the Rodoanel and Castelo Branco.
Guests appreciate the spacious and comfortable rooms, highlighting the modern infrastructure and quality amenities available. Despite occasional remarks about rates being slightly higher, the overall feedback emphasizes the excellent value in terms of location, comfort and comprehensive facilities.
The surrounding area is conducive to pleasant walks, promoting a tranquil and satisfying experience for guests. The hotel's advantageous setting in front of the Alphaville Shopping Center further enhances its appeal, making it an attractive option for those looking for convenience, safety and a variety of nearby conveniences. Overall, the location of Blue Tree Premium Alphaville receives exceptional praise for meeting diverse travel needs efficiently.
The breakfast at Blue Tree Premium Alphaville receives high praise from guests for its excellence and diversity, often highlighted as a standout feature of the hotel. Reviewers commonly describe it as "wonderful," "spectacular," and "very good," noting the variety of options available, including tapioca and omelettes made to order, as well as gluten-free and lactose-free choices. Despite these positive aspects, some guests mention that the variety could be expanded and that certain items like scrambled eggs were occasionally found cold.
While many guests appreciate the wide selection and quality of the food, a few express disappointment over perceived reductions in variety and quality over time. The breakfast environment can become crowded and occasionally disorganized during peak times, which detracts from the overall experience for some visitors. Nonetheless, the positive reviews dominate, emphasizing the generous, plentiful and delicious nature of the breakfast offerings at Blue Tree Premium Alphaville.
Blue Tree Premium Alphaville offers a mixed dining experience with significant room for improvement, particularly at dinner. The restaurant's menu is often criticized for its lack of variety and quality with some diners finding the food tasteless and the same items being served repeatedly. Issues such as cold and dry dishes, reused sauces for different meats and a slow replenishment rate at buffets indicate a need for better management.
However, there are positive aspects to the dining experience as well. Many guests appreciated the breakfast and found the dessert options at the buffet delicious. Some noted that the dinner can be spectacular on occasion and the room service offers good à la carte options, despite being limited in lighter choices and sometimes taking up to 50 minutes. The restaurant team is often praised for their politeness and attentiveness and the overall service quality is seen as a good cost-benefit.
The hotel's great location and excellent general service contribute positively to the overall experience, making it a convenient choice despite some dining shortcomings.
Blue Tree Premium Alphaville boasts a range of room types, noted for their spaciousness and comfort. Many guests appreciated the generous room sizes, comfortable beds and practical amenities, making it particularly suitable for families. Cleanliness is generally well-regarded, though some reviews mention issues with old and dirty carpets, mold and occasional maintenance problems.
The rooms are often described as well-decorated and modern with good infrastructure that includes soundproofing, TV and kitchenette facilities in some suites. The accommodations were found to be very accommodating with lots of light and great room layout.
However, not all experiences were positive. Some guests encountered broken door handles, infiltration issues and faulty air conditioning, dampening an otherwise comfortable stay. Additionally, there seem to be discrepancies in room maintenance standards, as some bathrooms were noted to be dirty and poorly cleaned.
Despite occasional drawbacks, most guests found the rooms very accommodating, spacious and comfortable. The hotel's breakfast received high praise for its variety and quality. The overall service was deemed good although there were mentions of unhelpful staff.
In conclusion, while Blue Tree Premium Alphaville offers spacious, comfortable and well-appointed rooms, future guests might want to be aware of possible maintenance and cleanliness issues. The chances of a great stay are high, provided minor inconveniences are overlooked or addressed promptly.
Guests at Blue Tree Premium Alphaville seem to place significant emphasis on the comfort and quality of the beds. Many praised the hotel for providing a very comfortable and cozy sleeping experience, highlighting the comfort and softness of both the mattresses and pillows. The beds are frequently described as excellent, extremely comfortable and conducive to a good night's rest.
The rooms themselves are noted for being spacious and quiet, contributing to an overall sense of coziness and relaxation. The bedding quality is generally well-received with specific commendations for the clean and top-notch linens, which add to the comfort level. There are, however, isolated remarks about beds being too hard or even uncomfortable in certain instances and a few mentions of poor bedding and issues with extra beds.
Some guests encountered inconsistencies such as beds with a musty smell, crooked arrangements or mattresses with noticeable defects such as holes. Despite these occasional drawbacks, the majority of reviews reflect a positive consensus regarding the bed comfort at Blue Tree Premium Alphaville, making it a favorable choice for travelers seeking restful accommodations.
Located in a convenient area, Blue Tree Premium Alphaville presents a mix of positive and negative responses regarding its cleanliness. The hotel's accommodations are often described as clean, comfortable and spacious with many guests applauding the impeccable cleaning service and organized environment. A number of visitors specifically appreciated the spotlessly clean rooms, thorough sanitation and adherence to hygiene policies, especially notable during the Covid-19 pandemic.
However, the reviews also highlight several recurring issues. Guests have reported unpleasant odors related to old and moldy carpets, musty smells in hallways and rooms with cigarette smells. There's a notable concern about the state of the bathroom facilities, where instances of mold, stains and insufficient cleaning have been cited. Some guests mentioned dirty floors, unswept rooms and stained curtains which detract from the overall experience.
While the hotel's public and common areas are often praised for being clean and well-maintained, the condition of some guest rooms and hallways appears inconsistent with reports of poor cleaning performance and outdated furnishings. Despite these issues, the hotel's good maintenance and the comfort provided by its clean and spacious rooms leave a positive impression on many visitors.
The reviews for the staff at Blue Tree Premium Alphaville provide a clear picture of a team that is generally perceived as friendly, kind and professional. Guests frequently describe the staff as attentive, welcoming and competent with particular praise for their hospitality and customer service. Names like Jessica, Daniello, Ben, Wallace, Antonio and Luh are highlighted for their exceptional service and helpfulness.
While there are instances of poor service, particularly concerning the reception and valet service, the overall sentiment leans towards a positive experience with staff who are empathetic and efficient. The reception team and breakfast attendants receive accolades for their attentiveness and friendliness, contributing to a highly regarded guest experience.
Several reviews do point out areas for improvement, mentioning disorganization, lack of training and unresponsiveness among some staff members. These comments suggest that while the hotel excels in many areas, there are specific service aspects that could benefit from further development.
Overall, the general impression is of a dedicated and courteous team at Blue Tree Premium Alphaville with standout employees making notable contributions to guest satisfaction.
Blue Tree Premium Alphaville seems to face significant challenges with its WiFi connectivity. While there are occasional mentions of good internet and quality WiFi, these are overshadowed by numerous complaints regarding unreliable and slow service. Many guests reported that the internet didn't work in their rooms, particularly on higher floors and had instability issues. There were specific mentions of problems such as needing to log in repeatedly, disconnections during peak hours and poor signals in both the lobby and bedrooms. The inconsistent WiFi has been a serious issue for those needing reliable internet for work, resulting in substantial inconvenience. Additionally, guests highlighted that the WiFi frequently dropped, making it difficult to use for conferencing or any continuous online activity. Despite these technological setbacks, the hotel maintains other high standards with welcoming staff and well-maintained facilities.
The spa at Blue Tree Premium Alphaville receives high praise from guests for several reasons. The spa area is a great addition to the hotel, offering a positive experience with its highly recommended facilities. Guests find the environment relaxing with good massage services and a pleasant sauna contributing to its appeal. Descriptions such as cozy, wonderful and perfect are frequently used, reflecting a high level of satisfaction. Being the only spa in the region, it is conveniently integrated with the hotel on the first floor, making it a unique and valuable feature for those looking to unwind during their stay.
The Blue Tree Premium Alphaville boasts a gym that has generally received favorable comments from its guests. Described frequently as a good, nice and well-equipped space, visitors appreciate the diverse and up-to-date equipment available. Many highlighted the gym's well-organized structure and large size, making it an excellent facility for daily workouts. Compliments also extended to the wider fitness amenities, including a pool and sauna, which add to the overall appeal of the hotel's wellness offerings.
However, some reviews pointed out that several machines were broken or needed maintenance. Despite these issues, the majority of the feedback underscores the gym’s functionality and organization, contributing to positive workout experiences.
Blue Tree Premium Alphaville offers a pool that receives overall positive feedback from guests. The highlight is its well-maintained and heated nature, which many found particularly enjoyable after a busy day. The clean, functional pool is appreciated for practice, though its shallow depth—only about 1 meter or 60 cm for kids—limits it for leisure and deeper swimming.
Guests commend the indoor heating, noting the pool was often at an ideal temperature, enhancing the swimming experience. The hotel structure, especially the pool and gym, receives praise with several reviews mentioning it as a standout amenity.
However, there are occasional issues with water temperature, from lukewarm to cold and some instances of cleanliness concerns upon check-in. The lack of lighting in the pool was also noted. Despite these few drawbacks, the general sentiment towards the pool at Blue Tree Premium Alphaville remains very positive with many deeming it a worthwhile facility that elevates the hotel's appeal.
Blue Tree Premium Alphaville offers a valet parking service that has received mixed reviews from guests. While some appreciated the reasonable parking price, others expressed frustration with the valet service. Complaints centered around the slow and disorganized nature of the service with reports of long wait times and car retrieval confusion. Several guests noted that the valet attendants often appeared inattentive or rude.
Additionally, the hotel charges a parking fee, which was not always clearly communicated at the time of booking, leading to unexpected costs for some visitors. The parking fee was described as expensive by numerous guests, adding to their dissatisfaction. There were also concerns about insufficient parking spaces with some guests noting a musty smell in the parking area.
Overall, the parking situation at Blue Tree Premium Alphaville appears to be a notable point of contention among guests, overshadowing other aspects of their stay.
Blue Tree Premium Alphaville, located conveniently across the street from Alphaville Shopping Center, presents itself as an ideal family-friendly destination. The rooms at this hotel are described as very spacious and suitable for guests with children, offering plenty of room for families, including those with babies. This sentiment is further supported by families who have stayed in the specially designated family rooms, finding it a very cozy and comfortable experience.
The hotel's staff receives high praise for being very attentive and professional, ensuring guests feel welcome and well-taken care of. Those with children will appreciate the willingness of the staff to assist, although there have been instances where flexibility could be improved, particularly during the check-in process for families with babies.
Breakfast at Blue Tree Premium Alphaville stands out as a highlight, boasting a wonderful selection with plenty of variety to delight younger guests. Additionally, the lobby provides a touch of playful charm with animated scenes featuring little animals on the TV, adding to the overall appeal for children.
While generally a great choice for families, some feedback suggests that the hotel could implement more measures to enhance the safety and enjoyment of children during their stay. Despite these minor issues, the majority of guests highlight the hotel as a cozy, family-friendly establishment with top-notch services, ultimately making it a commendable option for family stays.
Blue Tree Premium Alphaville has received mixed reviews concerning its four-star rating, facilities and services. Many guests have praised it as an excellent four-star hotel with some even saying that it exceeded their expectations. The infrastructure and amenities generally align with what one might expect from a hotel of this category, often described as top-notch for a four-star establishment.
However, several aspects have not lived up to the four-star standard consistently. Some guests felt that the hotel, at times, only provided a three-star experience, pointing to basic services that did not justify the higher rating. Outdated accommodations and old installations have been noted as areas needing improvement. Moreover, the quality of service has been a common point of criticism with reports of unavailable staff and a lack of training impacting the overall experience.
Despite these issues, the hotel has met client expectations on several occasions. For those looking for a generally reliable four-star service with some room for improvement, Blue Tree Premium Alphaville could still be a viable option.
Blue Tree Premium Alphaville proves to be a favorable option for business travelers seeking a blend of convenience and comfort. With structured facilities tailored for business activities and a corporate-friendly environment, the hotel meets the demands of a busy work schedule. Guests appreciate the amenities aimed at business clients, from assorted menu items available in rooms to spaces suitable for training or meetings. The hotel boasts a pleasant and quiet atmosphere, perfect for focusing on work and ensuring a restful stay.
Visitors highlight the good cost-benefit ratio and commend the team for their efficiency, though some have noted the need for more employees to enhance service. Despite the appeal of its gym, pool and sauna, connectivity issues such as poor Wi-Fi and the absence of a dedicated business center pose challenges. The corporate clientele enjoys the structured environment, making it an excellent venue for business trips or combining work events with accommodation.
The surroundings are described as quiet and safe, further contributing to the overall positive experience. Pandemic-related safety measures are in place, which has impacted services like breakfast; however, guests generally expressed satisfaction with their stay. While some parts of the furniture show wear, this is considered typical in business hotels. Overall, Blue Tree Premium Alphaville is seen as one of the best options for business purposes, skillfully combining the necessities of business travel with a comfortable stay.
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Location
The safety of the Alphaville area is noted, contributing to a peaceful and secure environment for guests. The hotel's location is particularly advantageous for those attending nearby events, visiting clients or requiring access to medical appointments. The facility's geographical positioning is ideal for both business and leisure travelers, offering easy access to major thoroughfares like the Rodoanel and Castelo Branco.
Guests appreciate the spacious and comfortable rooms, highlighting the modern infrastructure and quality amenities available. Despite occasional remarks about rates being slightly higher, the overall feedback emphasizes the excellent value in terms of location, comfort and comprehensive facilities.
The surrounding area is conducive to pleasant walks, promoting a tranquil and satisfying experience for guests. The hotel's advantageous setting in front of the Alphaville Shopping Center further enhances its appeal, making it an attractive option for those looking for convenience, safety and a variety of nearby conveniences. Overall, the location of Blue Tree Premium Alphaville receives exceptional praise for meeting diverse travel needs efficiently.
Breakfast
While many guests appreciate the wide selection and quality of the food, a few express disappointment over perceived reductions in variety and quality over time. The breakfast environment can become crowded and occasionally disorganized during peak times, which detracts from the overall experience for some visitors. Nonetheless, the positive reviews dominate, emphasizing the generous, plentiful and delicious nature of the breakfast offerings at Blue Tree Premium Alphaville.
Dinner
However, there are positive aspects to the dining experience as well. Many guests appreciated the breakfast and found the dessert options at the buffet delicious. Some noted that the dinner can be spectacular on occasion and the room service offers good à la carte options, despite being limited in lighter choices and sometimes taking up to 50 minutes. The restaurant team is often praised for their politeness and attentiveness and the overall service quality is seen as a good cost-benefit.
The hotel's great location and excellent general service contribute positively to the overall experience, making it a convenient choice despite some dining shortcomings.
Rooms
The rooms are often described as well-decorated and modern with good infrastructure that includes soundproofing, TV and kitchenette facilities in some suites. The accommodations were found to be very accommodating with lots of light and great room layout.
However, not all experiences were positive. Some guests encountered broken door handles, infiltration issues and faulty air conditioning, dampening an otherwise comfortable stay. Additionally, there seem to be discrepancies in room maintenance standards, as some bathrooms were noted to be dirty and poorly cleaned.
Despite occasional drawbacks, most guests found the rooms very accommodating, spacious and comfortable. The hotel's breakfast received high praise for its variety and quality. The overall service was deemed good although there were mentions of unhelpful staff.
In conclusion, while Blue Tree Premium Alphaville offers spacious, comfortable and well-appointed rooms, future guests might want to be aware of possible maintenance and cleanliness issues. The chances of a great stay are high, provided minor inconveniences are overlooked or addressed promptly.
Beds
The rooms themselves are noted for being spacious and quiet, contributing to an overall sense of coziness and relaxation. The bedding quality is generally well-received with specific commendations for the clean and top-notch linens, which add to the comfort level. There are, however, isolated remarks about beds being too hard or even uncomfortable in certain instances and a few mentions of poor bedding and issues with extra beds.
Some guests encountered inconsistencies such as beds with a musty smell, crooked arrangements or mattresses with noticeable defects such as holes. Despite these occasional drawbacks, the majority of reviews reflect a positive consensus regarding the bed comfort at Blue Tree Premium Alphaville, making it a favorable choice for travelers seeking restful accommodations.
Cleanliness
However, the reviews also highlight several recurring issues. Guests have reported unpleasant odors related to old and moldy carpets, musty smells in hallways and rooms with cigarette smells. There's a notable concern about the state of the bathroom facilities, where instances of mold, stains and insufficient cleaning have been cited. Some guests mentioned dirty floors, unswept rooms and stained curtains which detract from the overall experience.
While the hotel's public and common areas are often praised for being clean and well-maintained, the condition of some guest rooms and hallways appears inconsistent with reports of poor cleaning performance and outdated furnishings. Despite these issues, the hotel's good maintenance and the comfort provided by its clean and spacious rooms leave a positive impression on many visitors.
Staff
While there are instances of poor service, particularly concerning the reception and valet service, the overall sentiment leans towards a positive experience with staff who are empathetic and efficient. The reception team and breakfast attendants receive accolades for their attentiveness and friendliness, contributing to a highly regarded guest experience.
Several reviews do point out areas for improvement, mentioning disorganization, lack of training and unresponsiveness among some staff members. These comments suggest that while the hotel excels in many areas, there are specific service aspects that could benefit from further development.
Overall, the general impression is of a dedicated and courteous team at Blue Tree Premium Alphaville with standout employees making notable contributions to guest satisfaction.
Wi-Fi
Spa
Gym
However, some reviews pointed out that several machines were broken or needed maintenance. Despite these issues, the majority of the feedback underscores the gym’s functionality and organization, contributing to positive workout experiences.
Pool
Guests commend the indoor heating, noting the pool was often at an ideal temperature, enhancing the swimming experience. The hotel structure, especially the pool and gym, receives praise with several reviews mentioning it as a standout amenity.
However, there are occasional issues with water temperature, from lukewarm to cold and some instances of cleanliness concerns upon check-in. The lack of lighting in the pool was also noted. Despite these few drawbacks, the general sentiment towards the pool at Blue Tree Premium Alphaville remains very positive with many deeming it a worthwhile facility that elevates the hotel's appeal.
Parking
Additionally, the hotel charges a parking fee, which was not always clearly communicated at the time of booking, leading to unexpected costs for some visitors. The parking fee was described as expensive by numerous guests, adding to their dissatisfaction. There were also concerns about insufficient parking spaces with some guests noting a musty smell in the parking area.
Overall, the parking situation at Blue Tree Premium Alphaville appears to be a notable point of contention among guests, overshadowing other aspects of their stay.
Family
The hotel's staff receives high praise for being very attentive and professional, ensuring guests feel welcome and well-taken care of. Those with children will appreciate the willingness of the staff to assist, although there have been instances where flexibility could be improved, particularly during the check-in process for families with babies.
Breakfast at Blue Tree Premium Alphaville stands out as a highlight, boasting a wonderful selection with plenty of variety to delight younger guests. Additionally, the lobby provides a touch of playful charm with animated scenes featuring little animals on the TV, adding to the overall appeal for children.
While generally a great choice for families, some feedback suggests that the hotel could implement more measures to enhance the safety and enjoyment of children during their stay. Despite these minor issues, the majority of guests highlight the hotel as a cozy, family-friendly establishment with top-notch services, ultimately making it a commendable option for family stays.
4 Star
However, several aspects have not lived up to the four-star standard consistently. Some guests felt that the hotel, at times, only provided a three-star experience, pointing to basic services that did not justify the higher rating. Outdated accommodations and old installations have been noted as areas needing improvement. Moreover, the quality of service has been a common point of criticism with reports of unavailable staff and a lack of training impacting the overall experience.
Despite these issues, the hotel has met client expectations on several occasions. For those looking for a generally reliable four-star service with some room for improvement, Blue Tree Premium Alphaville could still be a viable option.
Business
Visitors highlight the good cost-benefit ratio and commend the team for their efficiency, though some have noted the need for more employees to enhance service. Despite the appeal of its gym, pool and sauna, connectivity issues such as poor Wi-Fi and the absence of a dedicated business center pose challenges. The corporate clientele enjoys the structured environment, making it an excellent venue for business trips or combining work events with accommodation.
The surroundings are described as quiet and safe, further contributing to the overall positive experience. Pandemic-related safety measures are in place, which has impacted services like breakfast; however, guests generally expressed satisfaction with their stay. While some parts of the furniture show wear, this is considered typical in business hotels. Overall, Blue Tree Premium Alphaville is seen as one of the best options for business purposes, skillfully combining the necessities of business travel with a comfortable stay.
Yes, Blue Tree Premium Alphaville has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Blue Tree Premium Alphaville.
No, Blue Tree Premium Alphaville doesn't allow dogs.
Yes, parking facilities are available at Blue Tree Premium Alphaville.
Yes, Blue Tree Premium Alphaville has a gym.
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