Wildwood Snowmass offers a compelling location in the heart of Snowmass Village, making it an attractive choice for those prioritizing proximity to ski slopes and village attractions. The convenience of being just a short walk to the ski lifts and across the road from the lively Snowmass Mall, with its dining and shopping options, adds to its appeal. Many guests appreciate the ease of accessing public transportation to Aspen, emphasizing the hotel's prime setting and the beautiful views that enhance their experience.
The accommodations at Wildwood Snowmass present a varied experience. Despite some guests enjoying spacious rooms and balcony access, the overall condition of the rooms suggests a need for updates. The interiors feel outdated, with noticeable maintenance issues such as frayed carpets and older furnishings. Complaints about room cleanliness, unpleasant odors, and ineffective air conditioning are common, though the availability of a shuttle service from a neighboring property offers some convenience.
Regarding cleanliness, challenges persist, as many reviews highlight issues with stained furnishings, dusty surfaces, and poorly maintained areas throughout the property. Although some guests report clean and functional bathrooms, these instances seem rare.
The staff at Wildwood Snowmass receives a mixed but generally positive reception from guests. Many emphasize the friendliness and accommodating nature of the team, with staff often going the extra mile to assist. However, there are occasional issues with availability and responsiveness, with some visitors finding the front desk unhelpful at times.
Bed comfort varies among guests, with some praising the cozy mattresses and clean sheets, while others find the beds uncomfortable with hard, thin mattresses. Despite these mixed reviews, many find satisfaction in the comfortable options available.
In summary, Wildwood Snowmass offers a fantastic location for ski enthusiasts and access to Snowmass Village attractions, bolstered by friendly staff. However, improvements in room maintenance and cleanliness are needed to elevate the overall guest experience.
A luxury year-round resort, just seven miles from downtown Aspen, in the center of Snowmass Village.
Summary of reviews
Viceroy Snowmass is a luxurious hotel that offers elegant and beautiful rooms with scenic views. The rooms are spacious and have plenty of storage space with some featuring massive bathtubs and wall-in showers. Families or groups can opt for two connected rooms, some of which even come with two kitchens. The furnishings are well thought out and add to the overall luxurious feel of the rooms. The staff at Viceroy Snowmass receives exceptional praise with many guests appreciating the little touches and the outstanding concierge service. Krystal is singled out as being extremely helpful and pleasant. Overall, guests found the staff to be helpful and accommodating.
Best Western Antlers at Glenwood Springs consistently receives glowing reviews from guests across various categories. The hotel boasts a prime location, which is particularly valued for its easy access to local attractions, restaurants and shops. With just a short walk to the hot springs pool and downtown Glenwood Springs, along with spots like the adventure park gondola and Iron Mountain Springs, the location caters well to both relaxation and exploration. Guests frequently mention the great views, welcoming atmosphere, clean facilities and friendly staff, all of which contribute to a positive experience.
The hotel’s breakfast offerings receive high praise for their deliciousness and variety. Guests describe it as a standout feature with terms like "great breakfast" and "excellent hot breakfast" frequently mentioned. The sprawling selection includes unique items such as spicy green chili and fresh orange juice. While some minor improvements are desired, the overall satisfaction is high with many guests appreciating the freshness, warmth and attentive breakfast staff.
When it comes to the rooms, guests are impressed by their spaciousness, cleanliness and comfort. Many rooms feature modern updates and have large, well-maintained bathrooms. The beds are commonly highlighted for their comfort, enhancing the restful experience. The property’s extensive green areas and clean amenities add to the overall pleasant stay. Though there are occasional mentions of outdated decor or perceived overpricing, the majority of guests have positive remarks about the modern, cozy and well-kept rooms.
Cleanliness is a significant strong point at Best Western Antlers. The rooms and facilities are regularly described as pristine and well-maintained. Guests appreciate the tidy common areas and the clean and cozy overall ambiance. The friendly staff further elevate the experience by ensuring guests feel welcome and well taken care of.
The hotel's staff receive consistent accolades for their friendliness, professionalism and helpfulness. Specific staff members are frequently mentioned for going above and beyond, contributing to the welcoming and accommodating environment. Whether interacting with front desk attendants or breakfast staff, guests feel well-cared for during their stay.
The swimming pool and hot tub facilities are highly praised for their cleanliness, warmth and pleasant setting. Guests enjoy the heated waters, sunny location and surrounding amenities like fire pits and ample outdoor seating. Families particularly appreciate the large, naturally spring-fed pool, enhancing their overall experience.
The hotel is exceptionally family-friendly, offering spacious rooms and a range of activities like pickleball courts, fire pits, volleyball and more. The convenient location and accommodating staff make it a top choice for families with many guests planning to return with extended family due to their positive experiences.
While there are a few critiques regarding the firmness of some beds and the comfort of sofa beds, the majority of guests report a comfortable and satisfying sleep experience. Most travelers appreciate the quality of the beds and linens, although some minor improvements could be made.
Overall, Best Western Antlers at Glenwood Springs excels in location, amenities, cleanliness and customer service, making it a favored choice for travelers seeking a pleasant and well-rounded stay.