Batam Center1.14411300,
104.01380300,
Komplek Nagoya Thamrin City Jl, Imam Bonjol, Gedung 3(Show on Map)
8.4
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsAston Nagoya City Hotel earns widespread acclaim for its strategic and centralized location, providing easy access to dining options, malls, and local attractions such as Nagoya Hill Mall, Grand Batam Mall, and Harbour Bay Ferry Terminal. Guests find the vibrant atmosphere, particularly at night, enhances their overall experience, with the friendly staff adding to the enjoyment of their stay.
The breakfast experience is positively noted for its variety, offering a mix of local and continental options that satisfy various tastes. Guests appreciate the friendly service, although some express concerns about noise, crowding, and certain aspects of the dining experience. Nonetheless, the inclusion of halal options and complimentary breakfast add to the appeal.
Rooms are recognized for their cleanliness, spaciousness, and modern design, providing a comfortable stay experience. While smaller room sizes and limited amenities occasionally surface in reviews, guests consistently appreciate the cozy bedding and contemporary decor.
Aston Nagoya City Hotel maintains high standards of cleanliness and offers a spotless and inviting environment, bolstered by exceptional service from a friendly, helpful, and attentive staff. The commendable hospitality extends from reception to housekeeping, ensuring guests feel well-cared-for and secure throughout their stay. The hotel's comfortable beds and pillows contribute to a restful night's sleep, making it a popular choice for travelers seeking both comfort and convenience. Show more
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3-Star Hotel
Aston Nagoya City Hotel is known for its comfortable suites and convenient location near shopping and business districts. It provides a reliable and pleasant stay for both business and leisure travelers.
Hotel for Honeymoon
Room Types
Superior Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. This twin/double room features air conditioning, a tea and coffee maker and a flat-screen TV.
Deluxe Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. This twin/double room features air conditioning, a tea and coffee maker and a flat-screen TV.
Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a tea and coffee maker, a seating area and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Aston Nagoya City Hotel boasts a strategic and centralized location that continually impresses its guests. Positioned in a lively and newly developed area, it offers easy access to a plethora of dining options including restaurants, cafes, and 24-hour convenience stores. Guests appreciate its close proximity to various malls such as Nagoya Hill Mall and Grand Batam Mall, making it an excellent choice for those eager to indulge in shopping and local attractions. Additionally, the hotel's proximity to Harbour Bay Ferry Terminal facilitates convenient travel. The vibrant surroundings, particularly the bustling vibe during nighttime, enhance the overall experience, making it a delightful destination for visitors. Offering a clean and comfortable stay with friendly staff, the hotel's central location ensures guests have a variety of entertainment and food options right at their doorstep.
Breakfast
At the Aston Nagoya City Hotel, the breakfast experience garners mixed but predominantly positive feedback from guests. Most reviewers highlight the impressive variety of food available, noting a good mix of local and continental options that cater to diverse palates. The breakfast spread is frequently described as excellent, superb, and well-prepared, with some guests expressing sheer delight and having their expectations surpassed by the selection. Friendly and helpful service from the wait staff adds to the overall positive experience.
Despite the numerous commendations, there are a few areas highlighted for improvement. Several guests mention that the breakfast area can become noisy and crowded, likening it to a canteen, and some express dissatisfaction with the service speed and food quality. A couple of reviews reflect disappointment with specific aspects, citing bland taste and an inconvenient timing window for breakfast hours. Nonetheless, the offering of halal options and inclusion of breakfast in the room booking, without additional charges, are appreciated by guests.
Overall, while the breakfast at Aston Nagoya City Hotel receives accolades for its variety and general quality, there are opportunities to enhance the dining experience further, particularly regarding ambiance and service efficiency.
Rooms
The rooms at Aston Nagoya City Hotel receive mixed reviews, with many guests appreciating their cleanliness and comfort. Most comments highlight the spaciousness and modernity of the rooms, describing them as well-maintained and true to the advertised images. Visitors often mention the comfortable beds and contemporary design, which enhances the overall stay experience.
However, several reviews point out the small size of some rooms, particularly for suites and studio accommodations, which some guests feel are not suited for larger groups or extended stays. The lack of certain amenities like hot water and inadequate shower facilities are noted by some, as well as issues with room features such as the toilet door and ventilation in the corridors.
Overall, while the hotel excels in maintaining clean and comfortable rooms with cozy bedding, potential guests seeking larger spaces or specific amenities should manage their expectations accordingly.
Beds
Visitors to the Aston Nagoya City Hotel can expect a welcoming experience, particularly when it comes to the beds. Guests have consistently praised the hotel for its comfortable beds and pillows, noting the overall comfort they provide. The rooms are not only comfortable but also well maintained, adding to the relaxing atmosphere. Many guests have highlighted the size of the beds, describing them as big, which adds to a comfortable sleep. While the pillows are described as soft, there have been occasional mentions of discomfort. Nonetheless, the overall consensus is that the beds at Aston Nagoya City Hotel offer a restful night's sleep.
Cleanliness
Aston Nagoya City Hotel consistently garners praise for its impressive standards of cleanliness. Guests frequently describe the hotel as very clean, highlighting a spotless environment that extends throughout both the public areas and the private rooms. The hotel's newness contributes to its immaculate appearance, offering guests a fresh and inviting atmosphere. The rooms are not only clean but also comfortable and tidy, ensuring a pleasant stay. Guests appreciate the hotel's central location, just a short walk from dining options, which adds to the overall convenience and enjoyment of their experience. Alongside cleanliness, the hotel earns commendations for excellent service, with friendly and helpful staff contributing to a hospitable environment. This combination of meticulous cleanliness and attentive service makes Aston Nagoya City Hotel a popular choice for travelers seeking both comfort and convenience.
Staff
Nestled in the vibrant heart of Nagoya, Aston Nagoya City Hotel stands out for its exceptional service, primarily driven by its commendable staff. Guests consistently praise the friendliness and helpfulness of the team, highlighting their welcoming nature. At the reception, individuals such as Ria leave a lasting impression with their excellent service, while Desy and many others ensure a seamless experience for all guests. The security officers add to the accommodating atmosphere, assisting with luggage and ensuring guests feel secure and cared for. Daily interactions are marked by the attentive nature of the staff, from the thorough job performed by the housekeeping team to the efficient process of the front desk, characterized by swift check-ins and check-outs. The entire team, noted for their positive attitude, creates a hospitable environment that complements the hotel's modern facilities. This blend of warm hospitality and meticulous service makes a stay at Aston Nagoya City Hotel a worthwhile experience.
No, Aston Nagoya City Hotel doesn't have any pool.
No, a spa isn't available at Aston Nagoya City Hotel.
No, Aston Nagoya City Hotel doesn't allow dogs.
No, parking facilities aren't available at Aston Nagoya City Hotel.