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Summary of reviewsBest Western Hotel Ambassador is widely praised for its outstanding features across various categories, offering a well-rounded and enjoyable experience for its guests.
The hotel's location receives high marks for accessibility and convenience. Positioned near major highways and public transport options, it is ideal for travelers moving between Munich, the Netherlands and Austria. Its central placement in Baunatal ensures close proximity to essential amenities, restaurants and local attractions like Kassel, Bergpark Wilhelmshöhe and Lake Edersee. Despite its central position, the hotel resides in a quiet, safe neighborhood, providing a perfect blend of tranquility and connectivity.
Breakfast at the hotel stands out for its quality and variety. Guests consistently praise the breakfast buffet for its extensive selection of fresh and delicious food, accommodating diverse tastes and preferences. Special touches during holidays, like chocolate bunnies for Easter, add to the positive experience. While some guests find the breakfast slightly pricey, the overall consensus highlights it as a delightful and satisfying start to the day.
The dining experience at the hotel’s on-site restaurant is similarly commendable. The restaurant offers a pleasant dining atmosphere and a menu filled with excellent and reasonably priced dishes ranging from burgers to schnitzel. The efficient and friendly staff enhance the dining experience, making it enjoyable for families as well. There are minor concerns about the dinner buffet's value and occasional issues with the food quality, but the general feedback is positive.
Guest rooms are frequently described as very clean, spacious and comfortable with modern furnishings and ample amenities, including refrigerators and kettles. The cleanliness and spaciousness are particularly appreciated, making the rooms suitable for families and groups. Some guests note areas for improvement, such as updating furnishings and better lighting, but these remarks are in the minority.
Cleanliness across the hotel is impeccable with rooms and common areas meticulously maintained. While there are minor issues such as outdated facilities and occasional odors, these do not significantly detract from the overall positive impression.
The staff at Best Western Hotel Ambassador are recognized for their exceptional friendliness and professionalism. Both the reception and restaurant teams are praised for their warmth, attentiveness and efficient service, contributing significantly to a pleasant stay.
The hotel provides mixed experiences with the free WiFi. While many guests find it fast, reliable and easy to use, others report issues with signal strength and connectivity, pointing to some variability in the service’s quality.
Parking facilities receive commendation for their convenience and accessibility with numerous free spots available both in front of the hotel and nearby. While some guests find the spaces a bit tight for larger vehicles, the overall feedback is positive.
Families find the hotel particularly accommodating with spacious family rooms and a child-friendly atmosphere. Special touches like welcome gifts for young guests enhance the family experience, making it a recommended choice for those traveling with children.
Beds are generally well-regarded for their comfort, though opinions vary with some guests finding them too firm or too small for two people. Still, most guests appreciate the quality of sleep they get at the hotel.
Accessibility is a strong point with the hotel being well-suited for wheelchair users and providing specific rooms equipped with necessary amenities.
For those traveling with pets, the hotel is exceptionally welcoming to dogs, featuring thoughtful touches like a dog treat bar and allowing pets throughout the premises.
In summary, the Best Western Hotel Ambassador offers a central, convenient and quiet location complemented by excellent breakfast, comfortable and clean rooms, friendly staff and a variety of amenities that cater to both human and canine guests. Minor areas for improvement do not significantly detract from the overall highly positive guest experience. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Best Western Hotel Ambassador has received a third-party sustainability certification, the DEHOGA Umweltcheck. The hotel also highlights the use of eco-friendly cleaning products as part of its commitment to sustainability.
Hotel with Parking
This hotel provides on-site parking for guests. Its location is convenient for accessing local attractions and amenities. The availability of parking adds to the convenience for travelers with vehicles.
Accessible Hotel
The hotel offers 1 wheelchair-accessible room. It includes access to a wellness area.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
3-Star Hotel
Room Types
Comfort Double RoomBrightly rooms with a large window front and a spacious work area, tea and coffee facilities and a minibar.
Classic Family RoomOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room offers soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.
SuiteThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Business Double RoomThis double room has air conditioning and minibar
Urlaub in BaunatalThis package includes a stay in the double room and guests can enjoy the following benefits:
- Breakfast buffet
- 1 x map of hiking and bike trails
- 1 x Meinecard Plus (includes public transport - busses and trains and free access to various leisure attractions)
Special 2-day Package - Double RoomThis package includes a 2-night stay in the double room and guests can enjoy the following benefits:
- Breakfast buffet
- 2 x dinner
- 1 x picnic basket
- 1 x map of hiking trails
- 1 x Meinecard Plus (includes public transport - busses and trains and free access to various leisure attractions)
- free usage of sauna
Special Offer - Fit durch das Jahr - Double RoomGuests booking this package will receive:
- breakfast buffet
- à la carte dinner
- 1 welcome drink per person
- 1 ticket for public transport per person
- 1 rental bike per person
- 1 admission ticket per person for a thermal bath (2 hours)
Comfort Single RoomOffering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Family StudioOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room offers soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views.
Standard Family RoomProviding free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Best Western Hotel Ambassador boasts a highly favorable location, making it an excellent choice for a variety of travelers. Positioned near key highways like the A7, the hotel allows for easy transit, making it ideal for those driving from Munich to the Netherlands or traveling towards Austria. Its central location in Baunatal offers proximity to essential amenities including shops, cafes and supermarkets with the city center and pedestrian zones within walking distance.
Guests highlight the convenience of being near the Stadthalle, various restaurants, a Cineplex and the marketplace. Additionally, the hotel's proximity to the VW factory is advantageous for business travelers. Public transportation options are readily available with buses and trains nearby and the hotel's easy accessibility by car is consistently praised.
The location combines the best of both worlds—it is situated in a quiet and safe neighborhood, yet it remains centrally located in a bustling small city. This makes it a serene retreat without sacrificing connectivity. Moreover, the hotel's free ample parking and closeness to local parks and landmarks like Kassel, Bergpark Wilhelmshöhe and Lake Edersee add to its charm.
Overall, the Best Western Hotel Ambassador offers a prime, central and convenient location with quiet surroundings, perfect for both overnight stays and extended visits.
Breakfast
The breakfast experience at Best Western Hotel Ambassador has garnered high praise from many guests, highlighting a consistently satisfying start to the day. Guests repeatedly praised the breakfast for being very good, extensive and providing a wide selection of fresh and delicious food. Many reviews emphasized the abundance and variety with some describing the breakfast as rich, plentiful and sufficient, often exceeding expectations.
The breakfast buffet is noted for its quality, offering a diverse range of options that cater to different tastes and preferences, including delicious muesli and fruit salad. Guests appreciated the constant replenishment of food, ensuring that everything remained fresh and well-stocked throughout the morning.
For special occasions like Easter, the hotel added a festive touch by providing chocolate bunnies and Easter eggs, which delighted guests. The breakfast atmosphere and the friendly staff further enhanced the overall experience.
However, some guests found the breakfast price to be on the higher side, occasionally citing it as expensive. There were isolated mentions of insufficient replenishment and a less satisfactory experience on specific days, but these were less common.
Overall, despite minor drawbacks regarding cost and occasional service lapses, the breakfast at Best Western Hotel Ambassador generally impresses with its quality, variety and attentiveness, making it a notable highlight for many visitors.
Dinner
The dining experience at Best Western Hotel Ambassador has received commendable feedback from guests with many highlighting the restaurant as a significant asset. The on-site eatery is frequently described as good, pleasant and efficient, offering a functional and enjoyable dining atmosphere. Guests often praised the cuisine, noting the excellent, very good and down-to-earth dishes that include burgers, schnitzel and pasta, all presented at moderate and reasonable prices. Special mentions were made about the delicious and affordable food, including delightful spare ribs.
Family travelers appreciated the friendly and helpful staff and the clean, spacious rooms. The restaurant’s ability to cater to families, especially with sweet little touches like chocolate bunnies and Easter eggs during the holiday, was well-received.
Although the majority of the feedback was positive, there were occasional concerns raised about the dinner buffet not living up to its price and some limited dinner options. A few reviews mentioned dry fish and pasta, as well as a lack of available food to order in the evening. Some diners felt that their meals were overpriced or not memorable.
Overall, the hotel's restaurant consistently impresses with its high-quality dishes, excellent kitchen service and pleasant dining atmosphere. Guests can expect a delightful culinary experience, though some might find the cost and variety of the evening meals could use slight improvement.
Rooms
The Best Western Hotel Ambassador is widely praised for its rooms, which are consistently described as very clean, spacious and comfortable. Many guests appreciate the modern and tasteful furnishings with a notable emphasis on the large and generous room sizes, making them suitable for families and groups. The rooms are well-equipped with amenities such as refrigerators, kettles, tea and instant coffee, ensuring a comfortable and convenient stay.
Cleanliness and spaciousness are recurring themes in the reviews with guests frequently highlighting these aspects positively. The rooms are described as being in great condition, well-maintained and exuding a pleasant atmosphere. Particular praise is given to the size of both the rooms and the bathrooms, which are larger than what is typically found in comparable hotels.
However, some reviews note a few downsides, such as furnishings that do not always match the price point, a lack of air conditioning, inadequate lighting and occasional musty or smoky odors. Additionally, some guests found the decor dull and the room furnishings sparse with a few comments about the need for renovations and the absence of individual A/C controls.
In summary, guests generally find the rooms at the Best Western Hotel Ambassador to be very comfortable, clean and spacious with modern decor and ample amenities, though there are a few areas that could benefit from improvement.
Beds
Guests at the Best Western Hotel Ambassador express a generally positive experience with the beds, frequently describing them as comfortable and excellent. Many found the beds to be very comfortable or even top-notch with some guests deeming them fantastic and perfect for a good night's sleep. However, opinions did vary; a notable number of guests mentioned that the beds were hard or firm with descriptions ranging from "quite firm" to "rock-hard." Some also pointed out that the beds were too small or narrow for two people and a few guests felt that the mattresses were either too soft or the pillows too thick, too firm or too thin to their liking. Despite these mixed comments, the general consensus leans towards the beds being a positive aspect of the stay at this hotel.
Cleanliness
The Best Western Hotel Ambassador receives consistent praise for its impeccable cleanliness. Guests frequently highlight the spotless condition of the rooms and common spaces with many using terms such as "very clean," "spotlessly clean," and "clean and fresh" to describe their experiences. The rooms are often noted to be spacious, comfortable and modernly furnished, contributing to a pleasant stay.
Despite a few mentions of minimal issues like outdated facilities, a clogged shower drain and an unpleasant smell in some bathrooms, the overall feedback underscores the hotel's commitment to maintaining high standards of hygiene. Room service is described as impeccable, ensuring that cleanliness is meticulously upheld throughout the hotel.
Guests appreciate the clean, comfortable and allergy-friendly environment, making it a reliable choice for travelers who prioritize hygiene. Though the hotel may show signs of age, it remains well-maintained, providing a clean and welcoming atmosphere.
Staff
The staff at the Best Western Hotel Ambassador consistently receive high praise for their exceptional friendliness, helpfulness and professionalism. Many guests remark on the accommodating nature of the staff, highlighting their friendliness and approachability. Both the reception and restaurant teams are often singled out for their super friendly service with many reviews emphasizing the warm and attentive welcome guests receive upon arrival.
The courteous and multilingual staff contribute significantly to a pleasant stay, offering quick and efficient assistance whenever needed. Additionally, guests appreciate the personalized touches, such as special requests being handled with attentiveness and a positive attitude. Overall, the staff’s outstanding service and welcoming demeanor leave a lasting positive impression, contributing greatly to the overall experience at the hotel.
Wi-Fi
At the Best Western Hotel Ambassador, the WiFi receives mixed reviews from guests. Many appreciated the fast and reliable internet, noting it worked well and was easy to set up with coverage available throughout the hotel. Comments highlighted terms such as great, strong and good to describe their positive experiences with the WiFi.
However, there were also several reports of weak and inconsistent signals. Some guests encountered issues connecting to the Wi-Fi or found the connection unreliable, which affected their overall experience. Additionally, particular complaints mentioned problems with the internet/smart TV, which rarely worked properly.
Overall, while many guests had a smooth and enjoyable WiFi experience, others faced challenges with connectivity and signal strength during their stay.
Parking
The Best Western Hotel Ambassador offers a variety of parking options that generally receive positive feedback from its guests. Visitors appreciate the numerous free parking spaces available, both in front of the hotel and nearby, easing concerns about additional expenses. Convenient parking facilities, including a covered parking garage and safe, well-maintained areas, add to the appeal.
There are several mentions of ample parking, making it easy to find a spot without any hassle. Free parking arrangements are noted repeatedly, suggesting a significant benefit for travelers not wanting to spend extra on this amenity. The presence of parking adjacent to the hotel and even next to a police station adds a layer of security for many guests.
However, not all reviews are entirely positive. Some guests feel that the spaces directly in front of the hotel are too short and narrow, indicating that parking large vehicles might be challenging. Additionally, the parking situation might not always be sufficient during peak periods, although this appears to be a relatively minor concern amidst mostly favorable comments.
Overall, the hotel’s parking facilities receive commendation for their convenience and accessibility with very few detractors regarding the availability and size of spaces.
Family
In the heart of 'Best Western Hotel Ambassador,' family travelers will find a welcoming haven designed to cater to both parents and children alike. The hotel takes pride in its child-friendly and family-friendly atmosphere, ensuring that every member of the clan, including your four-legged friends, receives a warm reception.
The family rooms are a standout feature, praised for their comfort and ample space. With generous room for a family of four, these rooms easily accommodate the needs of parents and children with some hosting two large beds and even a crib ready for the youngest guests. An extra bed for a daughter? No issue at all, showcasing the flexibility and convenience the hotel offers. The spaciousness of the family rooms allows everyone to unwind and enjoy their stay without feeling cramped.
Moreover, the sweet and attentive staff go the extra mile to make young visitors feel special with welcome gifts for grandchildren adding a delightful touch to the experience. Overall, the combination of excellent room conditions and thoughtful service makes 'Best Western Hotel Ambassador' a highly recommended choice for families looking for a comfortable and enjoyable stay.
Accessible
Best Western Hotel Ambassador is known for its accessibility features, making it a favorable choice for travelers with disabilities. The hotel is easily accessible from the highway, adding to its convenience. Many guests have highlighted that the establishment is well-suited for wheelchair users, offering specific rooms equipped with all necessary amenities for a comfortable stay. The rooms are described as spacious and can be accessed by both elevator and stairs, ensuring ease of movement throughout the hotel. While there were some mentions of accessibility issues and a non-accessible room, the overall feedback emphasizes the hotel's commitment to providing accessible accommodations.
Dog Friendly
Best Western Hotel Ambassador offers a truly dog-friendly environment, garnering numerous positive remarks from guests regarding their pet policies and amenities. This hotel proves to be exceptionally welcoming towards dogs with comments highlighting that dogs were made to feel very welcome and allowed throughout the premise. The dog-friendly atmosphere is further enhanced by thoughtful touches such as the dog treat bar at the entrance and the Paw Snack Bar in the lobby area. Traveling with dogs here is noted to be absolutely problem-free, making the stay comfortable both for pets and their owners.
While the overall impression of the hotel’s approach towards dogs is highly favorable, one recurring point of contention is the nightly dog fee, which some guests found to be a bit steep at 15 euros per night. Nonetheless, the positive aspects, including the well-received dog-friendly rooms and the general pet-friendly environment, seem to outweigh this minor drawback for most travelers.
No, Best Western Hotel Ambassador doesn't have any pool.
No, a spa isn't available at Best Western Hotel Ambassador.
Yes, Best Western Hotel Ambassador welcomes dogs.
Yes, parking facilities are available at Best Western Hotel Ambassador.
No, Best Western Hotel Ambassador doesn't have a gym.