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Summary of reviewsHyatt Place Chicago Midway Airport has garnered commendable reviews, particularly for its prime location, satisfying breakfast, clean and spacious rooms and excellent customer service.
Strategically situated near Midway Airport, the hotel benefits from easy access via an efficient airport shuttle and the availability of free parking. This convenience is a major advantage for travelers flying in and out of Midway or those looking to catch the L-train’s orange line to downtown. While the surrounding area’s dining options and safety were minor concerns for some, the plethora of nearby stores and restaurants, along with the hotel’s robust security measures, offer reassurance and convenience.
The complimentary breakfast is a highlight for many guests, praised for its good variety, delicious options and quality. Although there were occasional calls for a broader selection, particularly for more hot items, the breakfast generally meets guest expectations and adds to the overall positive experience.
Rooms at Hyatt Place are well-received for their modern decor, comfort and cleanliness. The spacious, well-maintained accommodations are perfect for extended stays or family visits. Minor issues such as thin walls and occasional oversight in cleaning do not overshadow the positive experiences most guests report.
Cleanliness is a consistent strong point with guests frequently praising the meticulous upkeep of rooms and common areas. The hotel ensures a sanitary environment with pandemic precautions still in place, enhancing guest comfort and security.
The staff receives accolades for their friendliness, professionalism and attentiveness. Particular staff members, like Jennifer, are noted for going above and beyond to assist guests, contributing to a welcoming and pleasant atmosphere. A few minor delays in service did not significantly detract from the overall professional and courteous service.
The pool area receives mixed feedback, enjoyed by many for its cleanliness and availability, though some guests noted it could be better maintained. Instances of private swim lessons limiting access were also mentioned.
Parking is another convenient amenity, praised for being free, easy and clean. This, coupled with the reliable shuttle service, further enhances the guest experience.
Lastly, the comfort of the beds received mixed reviews. While many guests found them comfortable and conducive to a good night’s sleep, others pointed to issues with the mattresses, pillows and bedding quality.
Overall, Hyatt Place Chicago Midway Airport emerges as a well-regarded choice for travelers, excelling in location, comfort, cleanliness and customer service, despite a few minor areas for improvement. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
King Room with Sofa Bed and Roll-In Shower - Disability AccessThis room offers handicap-accessible amenities, including an adapted bathroom with a roll-in shower, raised toilet and safety grab bars.
Queen Room with Two Queen Beds, Sofa Bed and Accessible TubThis room offers handicap-accessible amenities, including a private bathroom with an adapted bath, raised toilet and safety grab bars.
King Room with Sofa BedThis large room includes a private bathroom with a vanity and granite countertops.
Queen Room with Two Queen Beds and Sofa BedThis room includes a private bathroom with a vanity and granite countertops.
Specialty King RoomThis large room includes a private bathroom with a vanity and granite countertops.
Guest Reviews
8.5
Very Good
Location
Hyatt Place Chicago Midway Airport boasts an enviable location, making it a top choice for travelers due to its proximity to Midway Airport. The convenience of an easy airport shuttle and free parking enhances its appeal. Its strategic placement not only offers quick access to the airport but also provides smooth connectivity for those heading in various directions.
Despite some concerns about the surrounding area's dining options and safety, guests appreciate the hotel's accessible location. The property is surrounded by numerous stores, fast food outlets and other restaurant choices, including the nearby Coaches Restaurant, known for its excellent food.
The hotel’s clean environment, professional staff and robust security measures contribute to a safe and comfortable stay. The added benefits of free breakfast and a pool further enhance the guest experience. The option to take the shuttle to the L-train’s orange line facilitates easy travel to downtown without the hassle of traffic and parking.
Overall, the location of Hyatt Place Chicago Midway Airport is highly rated for its convenience, cleanliness and accessibility, making it a reliable choice for travelers flying in and out of Midway.
Breakfast
Hyatt Place Chicago Midway Airport offers a free breakfast that generally receives high praise from guests. Many reviews highlight the breakfast as outstanding, delicious and featuring a great variety of foods. Guests appreciate the good quality and extensive selection available each morning with several describing it as one of the best free hotel breakfasts they've ever had.
However, there are a few criticisms as well. Some guests felt the breakfast could have a broader selection, especially lamenting the lack of hot items like eggs and meat. Occasional comments suggest that the breakfast was primarily composed of heated frozen food, which didn't meet everyone's expectations.
Despite these few discrepancies, most guests found the breakfast to be a convenient and enjoyable start to their day. The breakfast setup takes pandemic precautions into account, contributing to an overall positive experience. The hotel's combination of good breakfast options, friendly staff and clean facilities makes it a solid choice for travelers.
Rooms
At Hyatt Place Chicago Midway Airport, guests frequently commend the rooms for their cleanliness and modern decor, giving the property a fresh and newly built appearance. The rooms are consistently described as spacious and comfortable with ample space to move around, making them a perfect fit for extended stays or family visits. The beds are comfortable and the overall ambiance is welcoming and secure.
While the property itself is well-kept and maintained, some rooms have issues such as thin walls that are not soundproof. However, the friendly and helpful staff contribute positively to the guest experience. Despite a few occasional cleanliness oversight issues, the majority of guests find the rooms to be very clean with excellent showers and large bathrooms, enhancing the overall stay. The hotel consistently meets guest expectations, making it a reliable choice near Midway Airport.
Beds
Guests at Hyatt Place Chicago Midway Airport had mixed experiences with the beds, though many found them to be comfortable. Phrases like "very comfortable," "comfy," and "extremely comfortable" were common, indicating that a majority enjoyed restful nights. Quiet rooms and clean beds contributed to a good night’s sleep for several visitors. However, there were repeated mentions of old, soft and uncomfortable beds that offered little support. Some guests also remarked on flat pillows and stained comforters, which detracted from their comfort. While many guests had a pleasant sleep experience, others found significant room for improvement.
Cleanliness
The Hyatt Place Chicago Midway Airport impresses guests with its exceptional level of cleanliness. Visitors frequently commend the clean, quiet and comfortable environment, highlighting the outstanding upkeep of both the property and individual rooms. Many describe the rooms as spacious, pleasant and in excellent working condition, often noting a fresh, welcoming scent throughout the facility.
The hotel’s cleanliness extends to all areas, including the lobby, elevators and hallways, which are often mentioned for their cleanliness and appealing aromas. Guests feel reassured by the secure, well-lit premises and appreciate the accommodating staff who contribute to the overall welcoming atmosphere.
Despite a few mentions of minimal service disruptions, possibly due to COVID-related adjustments, the general consensus emphasizes a very clean environment, making it a reliable and comfortable choice for travelers. The pet-friendly policy is an added bonus for those traveling with pets. The presence of amenities such as a mini-fridge in the rooms, combined with the high standards of cleanliness, leave a positive impression on visitors.
Staff
Guests at Hyatt Place Chicago Midway Airport consistently highlight the hotel’s exceptional customer service and professional, friendly demeanor of the staff. Many reviews commend the team for being courteous, kind and helpful with specific mentions of the front desk employees and individuals like Jennifer, who received praise for their assistance. The staff is noted for going above and beyond to ensure guests' comfort, providing a welcoming atmosphere through their politeness and attentiveness.
Several guests specifically appreciated the staff’s professionalism and their ability to cater to guests’ needs effectively, including speaking Spanish, which added to their positive experience. The overall service was described as great with an impressive level of attentiveness and accommodation. However, not all feedback was perfect; a few guests mentioned issues such as a lack of urgency from the staff and delays in providing essentials like towels and bathroom amenities.
Despite these minor hiccups, the general sentiment reflects that the staff members are a standout aspect of the hotel, contributing significantly to a pleasant and comfortable stay for guests. The friendliness and professionalism of the staff create a welcoming environment that many guests appreciate and acknowledge in their reviews.
Pool
The pool at Hyatt Place Chicago Midway Airport has received varied feedback from guests. While many found it to be a great and enjoyable feature, particularly for families and children, some noted its small size. The cleanliness of the pool area was generally appreciated, although there were mentions of the pool water being green and cloudy and containing lots of chlorine, which caused discomfort for some visitors. Unfortunately, several guests experienced the pool being closed due to private swim lessons, which limited access for hotel guests. Despite these issues, guests consistently praised the overall cleanliness of the hotel, the comfort of the rooms and the attentive staff, making the stay welcoming and secure. The pool, when available, added a pleasant bonus to the hotel amenities.
Parking
Hyatt Place Chicago Midway Airport provides the convenience of free parking to its guests, a much-appreciated amenity for those traveling with a car. The availability of free and easy parking stands out, making it a major plus for visitors. Guests note that parking is clean and hassle-free, adding to the ease of their stay. The hotel's shuttle service is reliable and punctual, further enhancing the convenience factor. While the free parking is generally for the nights of the stay, its inclusion in the reasonable overall hotel bill is highlighted as a benefit. Nearby restaurant delivery options also contribute positively to the overall experience.
Yes, Hyatt Place Chicago Midway Airport has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hyatt Place Chicago Midway Airport.
Yes, Hyatt Place Chicago Midway Airport welcomes dogs.
Yes, parking facilities are available at Hyatt Place Chicago Midway Airport.
Yes, Hyatt Place Chicago Midway Airport has a gym.