Crowne Plaza Hamra Beirut by IHG
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Summary of reviewsThe Crowne Plaza Hamra Beirut by IHG is highly regarded for its central location on the lively Hamra Street, making it an ideal choice for both leisure and business travelers. Guests appreciate the proximity to shops, restaurants, and major attractions, all within walking distance, enhancing the convenience of their stay. The hotel's vibrant neighborhood is also considered safe and prestigious, further adding to its appeal.
Guests laud the breakfast experience, describing it as excellent with a wide variety of delicious options. The quality of the food, combined with attentive service from staff like Mohamad, ensures a pleasant start to the day. The reasonable pricing and delightful view during breakfast further enhance this aspect of the stay.
The rooms are frequently highlighted for their spaciousness and comfort, with many enjoying the beautiful views of the sea and Beirut skyline. Cleanliness is a strong point, with well-kept rooms and modern amenities, although some guests noted the need for updates in furnishings and soundproofing. Maintenance, particularly in bathrooms, is an area for potential improvement.
The staff's friendliness and professionalism are consistently praised, with special mentions for individuals like Mr. Mazen, Miss Zainab, and Mr. Chadi. Their dedication to guest service greatly contributes to a welcoming atmosphere, making each stay memorable. The staff's proficiency in English facilitates excellent communication.
WiFi services receive mixed feedback, with some guests appreciating the reliable and complimentary connection, while others cite issues with weak signals and unexpected charges. This indicates an opportunity for the hotel to improve in ensuring a consistent and satisfactory WiFi experience.
The rooftop pool offers impressive views but is noted to be small and unheated, which might disappoint some guests seeking a warmer swim. Occasional maintenance closures without prior notice also affect the pool experience.
Overall, Crowne Plaza Hamra Beirut by IHG provides a pleasant stay with its advantageous location, attentive staff, and comfortable amenities. Minor enhancements in maintenance and services could further elevate the guest experience.
Categories
Guests laud the breakfast experience, describing it as excellent with a wide variety of delicious options. The quality of the food, combined with attentive service from staff like Mohamad, ensures a pleasant start to the day. The reasonable pricing and delightful view during breakfast further enhance this aspect of the stay.
The rooms are frequently highlighted for their spaciousness and comfort, with many enjoying the beautiful views of the sea and Beirut skyline. Cleanliness is a strong point, with well-kept rooms and modern amenities, although some guests noted the need for updates in furnishings and soundproofing. Maintenance, particularly in bathrooms, is an area for potential improvement.
The staff's friendliness and professionalism are consistently praised, with special mentions for individuals like Mr. Mazen, Miss Zainab, and Mr. Chadi. Their dedication to guest service greatly contributes to a welcoming atmosphere, making each stay memorable. The staff's proficiency in English facilitates excellent communication.
WiFi services receive mixed feedback, with some guests appreciating the reliable and complimentary connection, while others cite issues with weak signals and unexpected charges. This indicates an opportunity for the hotel to improve in ensuring a consistent and satisfactory WiFi experience.
The rooftop pool offers impressive views but is noted to be small and unheated, which might disappoint some guests seeking a warmer swim. Occasional maintenance closures without prior notice also affect the pool experience.
Overall, Crowne Plaza Hamra Beirut by IHG provides a pleasant stay with its advantageous location, attentive staff, and comfortable amenities. Minor enhancements in maintenance and services could further elevate the guest experience.
Hotel near Nightlife Spots
Located on Hamra Main Street, this hotel is in a bustling area with numerous dining and nightlife options. Its central location makes it convenient for exploring the city's entertainment scene.
Business Hotel
Situated on Hamra Main Street, this hotel provides business amenities expected from the Crowne Plaza brand, such as meeting rooms, business services, and executive accommodations.
Hotel with Parking
Crowne Plaza Hamra Beirut provides on-site parking for its guests. The hotel offers valet parking services, ensuring a hassle-free experience for those arriving by car.
Hotel with Gym
This hotel is listed among the best hotels with gym facilities in Matn.
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Resistance bands - Balance trainers - etc.
Cost for using the gym: Free for guests
Answers last updated by Crowne Plaza Hamra Beirut by IHG
Hotel with Indoor Pool
This hotel features a heated indoor pool, providing a comfortable swimming experience regardless of the weather. The pool is part of a full-service on-site Health Club Fitness Zone.
Hotel with Heated Pool
Located in central Beirut, this hotel features a heated indoor pool. The pool is available for guests and is part of the hotel's fitness centre amenities.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
5-Star Hotel
Guest Reviews
Nestled in the bustling heart of Beirut, Crowne Plaza Hamra by IHG enjoys a premier location on the lively Hamra Street, one of the city's most famous thoroughfares. The hotel's central setting places it amidst a vibrant array of shops, restaurants, cafes, and bars, making it a convenient choice for both leisure and business travelers. Guests praise the accessibility of the area, with many main attractions and the beautiful Corniche within a short walking distance. The hotel's strategic position allows visitors to easily explore the local culture, with readily available taxis offering further convenience for venturing to other parts of the city. Additionally, the surrounding neighborhood is described as prestigious and safe, further enhancing the appeal of staying at this well-regarded hotel. The combination of a superb location and friendly, helpful staff makes it an ideal base for exploring all that Beirut has to offer.
The breakfast at Crowne Plaza Hamra Beirut by IHG generally receives high praise from guests, highlighting it as one of the strong points of their stay. Many guests describe the breakfast as excellent, delicious, and very good, appreciating the quality and diversity on offer. The buffet stands out with its copious and varied selection, including made-to-order omelets and dozens of options, offering great value for guests. Positive notes also mention the breakfast's reasonable pricing and the added charm of enjoying a meal with a lovely view. While some reviews suggest that the buffet could be more diverse or better organized, the overall sentiment is that the breakfast experience is satisfying and contributes positively to the hotel’s reputation. The friendly and attentive service from the restaurant staff, particularly individuals like Mohamad, adds to the pleasant breakfast experience.
The Crowne Plaza Hamra Beirut by IHG is generally praised for its spacious and comfortable rooms. Guests highlight the clean and tidy environment, with many appreciating the beautiful sea views and cityscape of Beirut and the Mediterranean. The beds are often described as comfortable, providing a restful sleep experience. The location in the heart of Hamra is noted for its convenience, allowing easy access to local attractions and amenities.
While the hotel receives positive feedback for its friendly and welcoming staff, good breakfast offerings, and reasonable pricing, there are some areas needing attention. Several reviews mention that the rooms could benefit from renovation, particularly noting the need for carpet replacements or cleaning. Soundproofing is also a concern for some guests, along with occasional issues like unpleasant bathroom smells traced back to plumbing.
Overall, the Crowne Plaza Hamra Beirut offers a pleasant stay with its variety of amenities and favorable location, but keeping an eye on maintenance could enhance the guest experience further.
The Crowne Plaza Hamra Beirut by IHG generally receives positive remarks for its cleanliness. Many guests appreciate the hotel's well-maintained and spacious rooms, describing them as clean and comfortable. The hotel itself is also praised for being very clean and modern, complemented by friendly and helpful staff. While the furniture may be somewhat dated, it is nonetheless well-kept and clean. However, some reviews point to areas needing improvement, such as maintenance in the bathrooms, including plumbing odors and faulty exhaust fans. Despite these concerns, the overall sentiment is that the hotel maintains good cleanliness standards, with attentive housekeeping contributing to a pleasant stay.
The staff at Crowne Plaza Hamra Beirut by IHG consistently receives high praise for their friendliness, professionalism, and welcoming demeanor. Guests frequently highlight the hospitality and exceptional service provided by the hotel team, with special mentions for individuals like Mr. Mazen, Miss Zainab, and Mr. Chadi, who stand out for their dedication and attentiveness. The reception staff is noted for being particularly accommodating and efficient, making guests feel warmly welcomed upon arrival. Cleanliness and cooperation are another strong point, with employees responsible for maintaining a pristine environment doing so skillfully and with a cooperative spirit. The staff's ability to cater to guests' needs with patience and politeness is continually commended, contributing significantly to an overall comfortable and pleasant stay.
Whether interacting with restaurant employees or the front office team, visitors consistently experience high levels of courtesy and assistance. The staff's fluency in English ensures smooth communication and adds to the seamless guest experience. Aside from being warm and helpful, the staff demonstrates a genuine willingness to go above and beyond to ensure guests enjoy their time at the hotel. From inspiring smiles to upgrading room facilities, all the little touches come together to make staying here a delightful experience. Guests leave with an impression of fantastic customer service and an enjoyable atmosphere, often urging others to share in the excellent hospitality they received.
Guests at the Crowne Plaza Hamra Beirut have mixed opinions about the hotel's WiFi services. Many visitors appreciated the reliable and complimentary WiFi, noting that it was generally good and facilitated easy access to services like Uber, which is essential in this bustling area. Some guests mentioned the benefit of having a strong signal and an unlimited connection, which added convenience to their stay. However, a handful of reviews highlighted issues such as weak signals and unexpected charges for room-only WiFi, which seemed inconsistent with the hotel's standards. Additionally, there was some confusion over the need for paid WiFi, which left a less favorable impression on those particular guests. Overall, while the WiFi largely meets expectations, there are occasional lapses that could be improved to ensure a consistently positive experience for all guests.
The Crowne Plaza Hamra Beirut by IHG features a rooftop pool on the 21st floor, offering guests a chance to enjoy impressive views of the surrounding area. Despite its appealing location, the pool itself is relatively small, and some guests have found it to be cold since the water is not heated. While some visitors have appreciated their time at the pool, it appears that it has been subject to closures due to maintenance and renovations, sometimes without prior notice. Overall, while the pool's setting is praised, the size and temperature have left some guests less than satisfied.
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Location
Breakfast
Rooms
While the hotel receives positive feedback for its friendly and welcoming staff, good breakfast offerings, and reasonable pricing, there are some areas needing attention. Several reviews mention that the rooms could benefit from renovation, particularly noting the need for carpet replacements or cleaning. Soundproofing is also a concern for some guests, along with occasional issues like unpleasant bathroom smells traced back to plumbing.
Overall, the Crowne Plaza Hamra Beirut offers a pleasant stay with its variety of amenities and favorable location, but keeping an eye on maintenance could enhance the guest experience further.
Cleanliness
Staff
Whether interacting with restaurant employees or the front office team, visitors consistently experience high levels of courtesy and assistance. The staff's fluency in English ensures smooth communication and adds to the seamless guest experience. Aside from being warm and helpful, the staff demonstrates a genuine willingness to go above and beyond to ensure guests enjoy their time at the hotel. From inspiring smiles to upgrading room facilities, all the little touches come together to make staying here a delightful experience. Guests leave with an impression of fantastic customer service and an enjoyable atmosphere, often urging others to share in the excellent hospitality they received.
Wi-Fi
Pool
Yes, Crowne Plaza Hamra Beirut by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Crowne Plaza Hamra Beirut by IHG.
No, Crowne Plaza Hamra Beirut by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Hamra Beirut by IHG.
Yes, Crowne Plaza Hamra Beirut by IHG has a gym. For more information, read the answers to the Gym questionnaire
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