Duroy Hotel
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Summary of reviewsDuroy Hotel enjoys a prime location in El Rawsha Area near Pigeon Rock, offering easy access to Beirut's key attractions, including the promenade, various cafes and restaurants. This central yet tranquil spot is a major highlight for guests, providing the perfect base for exploring the city.
The hotel's breakfast, however, has received mixed feedback. While some guests appreciated the delicious Lebanese specialties, many others found the variety limited and repetitive, lacking essential items. The breakfast service needs significant improvements to align with the expectations of a four-star hotel.
Room conditions at Duroy Hotel also received varied reviews. Positive comments emphasize cozy, clean and spacious accommodations with comfortable beds and modern furnishings. However, issues like worn-out furniture, inconsistent cleanliness and smaller-than-booked room assignments were noted by some guests, suggesting areas for improvement to enhance the guest experience.
Cleanliness standards at the hotel also garnered mixed responses. Many guests found the hotel exceptionally clean and appreciated the well-maintained rooms. Conversely, some reviews highlighted lapses in cleanliness, pointing to the need for better upkeep and maintenance to ensure consistent standards.
The staff at Duroy Hotel were frequently praised for their friendliness, professionalism and helpful manner. Particular staff members were singled out for their exceptional service, enhancing the overall positive impression despite other criticisms about the hotel.
Wi-Fi service at the hotel appears to be inconsistent with some guests reporting satisfactory connectivity while others faced slow speeds and unreliable connections. This suggests a need for improved internet quality and consistency.
The comfort of the beds was frequently mentioned positively, contributing to a good night's sleep. Nonetheless, issues such as old and dirty bedding, small bed sizes and additional charges for sheet changes were concerns for some guests.
In terms of meeting four-star expectations, Duroy Hotel has faced criticism. Many guests felt the furniture quality, cleanliness and breakfast services did not meet four-star standards, suggesting more akin to a two-star facility. Despite these criticisms, some guests found the hotel to offer good value for money considering the economic conditions, indicating that it may be a reasonable choice for budget-conscious travelers.
Overall, Duroy Hotel has strong points in location, staff friendliness and bed comfort but needs improvements in breakfast variety, room maintenance, cleanliness and Wi-Fi reliability to fully meet four-star hotel standards.
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The hotel's breakfast, however, has received mixed feedback. While some guests appreciated the delicious Lebanese specialties, many others found the variety limited and repetitive, lacking essential items. The breakfast service needs significant improvements to align with the expectations of a four-star hotel.
Room conditions at Duroy Hotel also received varied reviews. Positive comments emphasize cozy, clean and spacious accommodations with comfortable beds and modern furnishings. However, issues like worn-out furniture, inconsistent cleanliness and smaller-than-booked room assignments were noted by some guests, suggesting areas for improvement to enhance the guest experience.
Cleanliness standards at the hotel also garnered mixed responses. Many guests found the hotel exceptionally clean and appreciated the well-maintained rooms. Conversely, some reviews highlighted lapses in cleanliness, pointing to the need for better upkeep and maintenance to ensure consistent standards.
The staff at Duroy Hotel were frequently praised for their friendliness, professionalism and helpful manner. Particular staff members were singled out for their exceptional service, enhancing the overall positive impression despite other criticisms about the hotel.
Wi-Fi service at the hotel appears to be inconsistent with some guests reporting satisfactory connectivity while others faced slow speeds and unreliable connections. This suggests a need for improved internet quality and consistency.
The comfort of the beds was frequently mentioned positively, contributing to a good night's sleep. Nonetheless, issues such as old and dirty bedding, small bed sizes and additional charges for sheet changes were concerns for some guests.
In terms of meeting four-star expectations, Duroy Hotel has faced criticism. Many guests felt the furniture quality, cleanliness and breakfast services did not meet four-star standards, suggesting more akin to a two-star facility. Despite these criticisms, some guests found the hotel to offer good value for money considering the economic conditions, indicating that it may be a reasonable choice for budget-conscious travelers.
Overall, Duroy Hotel has strong points in location, staff friendliness and bed comfort but needs improvements in breakfast variety, room maintenance, cleanliness and Wi-Fi reliability to fully meet four-star hotel standards.
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Guest Reviews
The Duroy Hotel boasts an exceptional location that has earned widespread praise from its guests. Nestled in the heart of El Rawsha Area and near the iconic Pigeon Rock, the hotel offers a prime spot that is close to multiple tourist attractions, the seaside promenade and a variety of restaurants and cafes. Guests have noted its close proximity to Raouche, Hamra, the beach and the corniche, making it an ideal base for exploring Beirut's most celebrated landmarks. The quiet, beautiful surroundings further enhance its appeal. Its convenience to both the market and the city center adds an extra layer of accessibility for visitors. The consistent positive feedback highlights the location's unique blend of centrality and scenic beauty, making it a favored choice for travelers seeking a well-positioned and serene stay in Beirut.
The breakfast experience at Duroy Hotel has received mixed reviews with a considerable number of guests expressing dissatisfaction. While some praised the deliciousness and variety of specific options such as Lebanese cheeses, olives, eggs, vegetables and other Lebanese specialties, many others found the breakfast offerings limited and repetitive. A few guests enjoyed their meals, describing the breakfast as wonderful and very good, but these views were in the minority.
Common criticisms include a lack of variety and absence of essential items like butter, coffee and juice. Guests frequently mentioned that the same limited options were repeated daily with some noting the lack of cooked dishes except for fava beans. Specific comments pointed out that the breakfast did not meet the expectations for a four-star hotel with some describing it as not appealing to European tastes or being catastrophically poor.
Overall, while there are some positive aspects to the breakfast at Duroy Hotel, significant improvements in variety, quality and cleanliness are needed to meet guest expectations.
The rooms at Duroy Hotel receive mixed feedback, but there are some standout positives. Guests often find the rooms to be cozy, clean and spacious. Many appreciated the comfortable beds and found the rooms to be very comfortable overall. Modern and well-kept furnishings contributed to the satisfaction of several guests and the rooms' sizes were generally considered ample for at least two adults. A number of reviews also highlight the rooms being very large and tidy.
However, some aspects did not meet expectations. Issues like worn-out and very old furniture were noted, along with the cleanliness standards not being consistently maintained. For some, the room condition was not satisfactory, describing it as not really clean or even dirty, especially the bathrooms. Instances of rooms feeling too cold and having small showers were also mentioned. Additionally, some guests experienced disappointment with room assignments, such as being given a smaller room than booked and the lack of swimming pool facilities at the hotel.
Overall, while the rooms mostly meet standards of comfort and cleanliness, there are inconsistencies that could impact the stay experience for some guests.
Duroy Hotel boasts rooms that many guests find very comfortable, especially highlighting the comfort of the beds and the bed sheets. Several reviews underline the comfort of the rooms and the helpfulness of the staff, adding to the overall positive experience. Showers with plenty of hot water were also a noted feature. However, there are concerns about cleanliness with multiple mentions of dirty and old bedding. Some guests pointed out the small size of the beds and lack of additional pillows. Issues such as small room sizes and additional charges for changing sheets were also mentioned, which could be a factor for guests considering longer stays. Despite these points, the general consensus emphasizes the comfort of the beds as a significant highlight.
Duroy Hotel generates mixed reviews regarding its cleanliness. On the bright side, many guests noted the hotel to be exceptionally clean with comments such as excellent cleanliness, very clean hotel and well-cleaned establishment. Guests appreciated clean and comfortable rooms, often highlighting that the rooms are cleaned daily and were extremely clean. The cleanliness is often described as continuous and organized with some specific mentions of clean rooms and a clean environment, adding to the comfort and appeal of the stay.
However, not all reviews were equally positive. Some guests felt that cleanliness needs attention with several remarks about dirty conditions and rooms not being properly cleaned. Issues like unchanged sheets and areas needing better upkeep were noted. Furthermore, a few reviews were particularly harsh, describing the hotel as very dirty, run-down and lacking in proper cleaning. These varied experiences reflect a disparity in the hotel's cleaning standards, indicating inconsistency in maintaining cleanliness across different stays.
Overall, while many visitors found the hotel to be clean and well-maintained, there remain significant critiques pointing to areas for improvement in cleanliness management.
The staff at Duroy Hotel stand out for their exceptional friendliness and helpfulness, as noted in numerous guest reviews. Visitors consistently praised the welcoming nature and professional demeanor of the hotel's employees with particular mentions of individuals like Ms. Leya, Mr. Ibrahim, Mr. Abdel, Fadi, Dana and Maryam. Guests appreciated the attentive service provided by the reception team, highlighting their efficiency and willingness to assist, whether it was through kind interactions or accommodating special requests such as room upgrades.
The staff, including individuals like Dima, Lubna and Ali, displayed a commitment to making guests feel comfortable and valued throughout their stay. The spirit of cooperation and kindness was a recurrent theme, reflecting a team that is well-organized and dedicated to excellent customer service. Despite the occasional critique of other aspects of the hotel, the positive impact of the staff's attitude and support was a consistent highlight that left a lasting impression on visitors.
The Wi-Fi at Duroy Hotel has garnered mixed reviews from guests. Some have experienced satisfactory connection with no major issues, mentioning that the Wi-Fi worked very well. However, a number of guests encountered challenges with the internet quality. Common complaints include inconsistent and slow speeds with some describing the Wi-Fi as unsuitable for streaming videos and other common uses. Issues such as having to wait an extended period for the Wi-Fi to work and receiving a password for the wrong room were reported. Overall, the Wi-Fi service at Duroy Hotel appears to lack the reliability and speed expected from a four-star establishment.
Duroy Hotel has been the subject of mixed reviews regarding its four-star rating, facilities and services. Many guests expressed disappointment with the quality of the furniture and cleanliness, suggesting that it did not meet the expectations of a four-star establishment. The hotel's amenities were often described as insufficient, defective or poorly maintained, falling short of the standards typically associated with a higher rating.
Breakfast services received considerable criticism with many finding it subpar even for a one-star hotel, let alone a four-star. This consistent dissatisfaction with the morning meal highlights a significant gap in service quality.
Customer service at Duroy Hotel also came under scrutiny with several guests noting very poor service that did not align with a four-star experience. Some reviews even suggested that the hotel is more accurately comparable to a two-star facility, indicating a significant discrepancy between the advertised and actual quality.
However, a few comments noted that the hotel provided good value for money, especially considering the current economic conditions. This suggests that despite its shortcomings, some guests found it to be a reasonable option given the price point.
In summary, while Duroy Hotel offers some economic advantages, it generally fails to meet the standards expected of a four-star hotel with significant areas for improvement in both facilities and services.
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Location
Breakfast
Common criticisms include a lack of variety and absence of essential items like butter, coffee and juice. Guests frequently mentioned that the same limited options were repeated daily with some noting the lack of cooked dishes except for fava beans. Specific comments pointed out that the breakfast did not meet the expectations for a four-star hotel with some describing it as not appealing to European tastes or being catastrophically poor.
Overall, while there are some positive aspects to the breakfast at Duroy Hotel, significant improvements in variety, quality and cleanliness are needed to meet guest expectations.
Rooms
However, some aspects did not meet expectations. Issues like worn-out and very old furniture were noted, along with the cleanliness standards not being consistently maintained. For some, the room condition was not satisfactory, describing it as not really clean or even dirty, especially the bathrooms. Instances of rooms feeling too cold and having small showers were also mentioned. Additionally, some guests experienced disappointment with room assignments, such as being given a smaller room than booked and the lack of swimming pool facilities at the hotel.
Overall, while the rooms mostly meet standards of comfort and cleanliness, there are inconsistencies that could impact the stay experience for some guests.
Beds
Cleanliness
However, not all reviews were equally positive. Some guests felt that cleanliness needs attention with several remarks about dirty conditions and rooms not being properly cleaned. Issues like unchanged sheets and areas needing better upkeep were noted. Furthermore, a few reviews were particularly harsh, describing the hotel as very dirty, run-down and lacking in proper cleaning. These varied experiences reflect a disparity in the hotel's cleaning standards, indicating inconsistency in maintaining cleanliness across different stays.
Overall, while many visitors found the hotel to be clean and well-maintained, there remain significant critiques pointing to areas for improvement in cleanliness management.
Staff
The staff, including individuals like Dima, Lubna and Ali, displayed a commitment to making guests feel comfortable and valued throughout their stay. The spirit of cooperation and kindness was a recurrent theme, reflecting a team that is well-organized and dedicated to excellent customer service. Despite the occasional critique of other aspects of the hotel, the positive impact of the staff's attitude and support was a consistent highlight that left a lasting impression on visitors.
Wi-Fi
4 Star
Breakfast services received considerable criticism with many finding it subpar even for a one-star hotel, let alone a four-star. This consistent dissatisfaction with the morning meal highlights a significant gap in service quality.
Customer service at Duroy Hotel also came under scrutiny with several guests noting very poor service that did not align with a four-star experience. Some reviews even suggested that the hotel is more accurately comparable to a two-star facility, indicating a significant discrepancy between the advertised and actual quality.
However, a few comments noted that the hotel provided good value for money, especially considering the current economic conditions. This suggests that despite its shortcomings, some guests found it to be a reasonable option given the price point.
In summary, while Duroy Hotel offers some economic advantages, it generally fails to meet the standards expected of a four-star hotel with significant areas for improvement in both facilities and services.
Yes, Duroy Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Duroy Hotel.
No, Duroy Hotel doesn't allow dogs.
Yes, parking facilities are available at Duroy Hotel.
No, Duroy Hotel doesn't have a gym.
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