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Summary of reviewsBelgrade City Hotel enjoys an excellent reputation for its prime location in the heart of Belgrade, offering convenient access to tourist attractions, public transportation and key city spots like Knez Mihailova Street, Republic Square and the Belgrade waterfront. Guests appreciate the balance of a peaceful retreat within a bustling environment, making it an ideal base for exploring the city on foot.
The hotel's breakfast generally leaves a positive impression with many guests praising its variety, deliciousness and ample portions. They appreciate the diverse selection of sweet and savory options, the freshness of the food and the attentive breakfast staff. The breakfast atmosphere is noted as cozy and the dining room spacious, catering well to families. However, some guests feel improvements could be made in food temperature and variety and note occasional overcrowding.
Rooms at Belgrade City Hotel are described as clean and comfortable with many guests commending the spaciousness and quality of the beds, contributing to a restful sleep. The friendly and helpful staff, particularly at reception, enhance the experience. Some rooms offer pleasing city views and a quiet atmosphere. However, certain rooms are noted to feel outdated with minor cleanliness issues such as stained carpets and occasional cigarette smells.
Cleanliness is a strong point with guests consistently praising the spotless facilities and well-maintained common areas. The attentive housekeeping staff ensure a high standard of hygiene throughout the hotel. Minor grievances such as occasionally unclean carpets do not significantly detract from the overall positive cleanliness rating.
Staff friendliness and professionalism receive widespread acclaim. Guests frequently highlight the warmth and helpfulness of the reception team, often mentioning specific staff members for their exceptional service. Despite a few instances of staff needing more tourist information knowledge, the overall guest satisfaction with the staff remains high.
The free Wi-Fi service has mixed reviews; while some guests report good signal strength and speed in certain areas, many experience slow speeds, weak signals and frequent disconnections, particularly in economy rooms. This inconsistency can detract from the overall stay experience, especially for guests who rely on reliable internet access.
Parking at the hotel, although secure, poses challenges due to limited availability and costs ranging from €10-15 per day. The small, tight parking lot requires advance reservations and navigating it can be cumbersome, though guests appreciate the security of parking behind a gate.
Comfort of beds garners mostly positive feedback with many guests finding them large and comfortable, contributing to a good night's sleep. However, there are occasional comments about beds being too small, hard or creaky, indicating some variability in perceived comfort.
While Belgrade City Hotel receives praise for its prime location, cleanliness and friendly staff, there are inconsistencies in meeting four-star expectations. Some parts of the hotel, particularly the annex, do not match the four-star rating, due to outdated amenities and smaller rooms. Overall, despite a few areas for improvement, the hotel is appreciated for its convenience, cleanliness and staff hospitality, making it a good option for travelers seeking to explore Belgrade. Show more
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Hotel for Honeymoon
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Romantic Hotel
Hotel near Nightlife Spots
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4-Star Hotel
Room Types
Comfort Double or Twin RoomThis spacious and elegant room offers air conditioning, cable TV and a minibar.
Budget Double Room - AnnexThis spacious and elegant room features air conditioning, cable TV and a minibar. It is set in the annex building and offers a 3-star standard.
Please note that extra beds are not available in this room type.
Comfort Triple RoomThis spacious and elegant room offers air conditioning, cable TV and a minibar.
One-Bedroom SuiteThe spacious suite offers air conditioning, cable TV and a minibar.
Superior Double or Twin RoomThis air-conditioned room is decorated in soft and warm tones. It features a work desk and a bathroom. Amenities include a minibar, a LED TV with national and international channels and a safe.
Superior Triple RoomThis air-conditioned triple room has a private bathroom with a hairdryer. Amenities include a flat-screen cable TV, a minibar and a safe.
Guest Reviews
7.9
Good
Location
Belgrade City Hotel boasts a prime location that garners high praise from its guests. Ideally situated in the heart of Belgrade, it offers easy access to numerous tourist attractions, restaurants, shops and monuments. The convenience extends to public transportation with the bus and tram stations just a few steps away, making it an excellent base for exploring the city.
Guests appreciate its proximity to the historic center, the Belgrade waterfront and the vibrant Gallery shopping center. Whether arriving from the airport or continuing journeys via the central bus station, the hotel's central position proves advantageous. Many have highlighted the ease of walking to major sights such as Knez Mihailova Street, Republic Square and other popular spots.
The peaceful environment contrasts the bustling surroundings, providing a quiet retreat after a day of sightseeing. The location delivers both convenience and accessibility, making it a favorite for those keen on immersing themselves in the city's life. This centrality, combined with the assurance of being close to everything, solidifies Belgrade City Hotel as an ideal choice for travelers seeking to experience Belgrade on foot.
Breakfast
Belgrade City Hotel offers a breakfast experience that largely resonates well with its guests. Many reviews highlight the breakfast as varied, delicious and plentiful, often exceeding expectations. Diners appreciate the ample selection of both sweet and savory options, consistently describing it as satisfying and nutritious. The buffet is frequently noted for its diversity, offering something for everyone and includes hearty choices like bacon and eggs.
Guests commend the freshness and taste of the food with particular praise for the attentiveness and dedication of the breakfast staff. The breakfast atmosphere is described as cozy and the dining room is spacious, accommodating families comfortably.
Some guests note that the breakfast is in line with local culture, providing an authentic taste experience. They also appreciate the replenishing of food items, ensuring availability throughout the meal times. Additionally, diners enjoy the flexibility in breakfast timing, making it convenient for early and late risers.
However, a few reviews mention areas for improvement, pointing out occasional issues with the temperature and taste of the food and the desire for more modern or varied options. Some found the selection limited, particularly in terms of cold cuts and fruits. Overcrowding at breakfast has been mentioned, impacting the overall experience for a few guests.
Despite these minor drawbacks, the general consensus positions the breakfast at Belgrade City Hotel as a highlight of the stay, combining quantity, quality and service in a way that leaves a lasting positive impression on visitors.
Rooms
Belgrade City Hotel offers rooms that are generally described as clean and comfortable with many guests appreciating the spaciousness and the quality of cleanliness maintained throughout their stay. The beds are often highlighted as comfortable, contributing to a good night’s rest. There is a mix of opinions regarding room size; while some guests find the rooms rather large and spacious, others comment on the rooms being small or cramped.
The hotel staff, especially at reception, receive high praise for their friendliness and helpfulness, making guests feel welcome. Some rooms come with city views that guests find delightful. The quiet atmosphere in the rooms is another positive aspect noted by many visitors, making the stay pleasant and relaxing.
However, some reviews mention that the rooms could benefit from a bit of renovation with certain rooms described as old or slightly outdated. Issues such as stained carpets, walls and occasional cigarette smells have been pointed out. Additionally, the lack of blackout curtains and a limited number of electrical outlets for charging devices are minor inconveniences noted by some guests.
Despite these drawbacks, the hotel's central location is a significant advantage, making it convenient for exploring the city. Overall, Belgrade City Hotel provides a comfortable and clean place to stay with friendly service and a superb location.
Beds
The beds at Belgrade City Hotel receive mixed feedback from guests with many describing them as comfortable and providing a good night's sleep. Numerous reviews highlight the large and very comfortable beds, complemented by extra good pillows, ensuring guests rest well. Some visitors also noted the friendliness of the staff and the clean, adequately sized rooms, which contribute positively to the overall experience.
However, a few reviews point out that certain beds are either too small, hard or creaky. There are mentions of some beds feeling narrow and instances where refurbishment may be needed to enhance comfort. Despite this, the general consensus leans towards a positive sleep experience with many guests appreciating the comfort of their beds during their stay.
Cleanliness
Belgrade City Hotel leaves a predominantly positive impression regarding cleanliness. Guests consistently commend the spotless facilities and the well-maintained rooms, often describing them as clean, tidy and comfortable. The high level of hygiene extends throughout the hotel with many reviewers noting a clean and elegant interior. Visitors appreciate the great cleanliness of both the rooms and the common areas, highlighting how everything is exceptionally clean, from the linens to the breakfast area.
The staff also receive praise for their friendliness and helpfulness, which enhances the overall experience. Most guests note that the rooms are not only clean but also well-cleaned daily, contributing to the spotlessly clean reputation of the hotel.
However, a few minor issues were noted, such as occasional unclean carpets and an overlooked trash can. Despite these isolated incidents, the general consensus is that Belgrade City Hotel maintains a high standard of cleanliness and offers a tidy and comfortable stay in a centrally located and aesthetically pleasing environment.
Staff
The reviews for Belgrade City Hotel emphasize overwhelmingly friendly and helpful staff. Multiple guests praised the reception team, particularly singling out individuals like Natasa and Azra for their exceptional friendliness and helpfulness. Guests frequently noted that the staff was kind, welcoming and consistently greeted them with smiles. The professionalism of the hotel staff was also highlighted with many guests appreciating their attentiveness and courteous manners.
Especially noteworthy is the reception team's hospitality and readiness to assist with anything required. Both the morning and night staff received commendations for their pleasant demeanor and several comments highlighted the excellent customer support provided by the front desk personnel. There were some mentions of the staff needing to be more knowledgeable about tourist information and a few instances where staff members were described as cold. However, these were outnumbered by the positive feedback.
Overall, the reviews convey a strong sense of satisfaction with the hotel staff's friendliness, professionalism and willingness to go the extra mile to ensure a pleasant stay for guests.
Wi-Fi
Belgrade City Hotel offers a generally positive experience for guests, central to which is its convenient location. However, the Wi-Fi situation seems to be hit-or-miss. On the positive side, some guests have commented that the Wi-Fi worked flawlessly with good signal and speeds that were sufficiently fast in certain areas of the hotel. Particularly good Wi-Fi service was reported for communication during airport transfers. Some reviews suggested the internet was satisfactory, though not impressive.
On the flip side, many guests experienced significant issues with the Wi-Fi. Common complaints included slow internet speeds, weak signals and connections that would disconnect every half minute. The Wi-Fi was noted to be especially problematic in economy rooms located in the additional building with some guests reporting that it was almost inaccessible or didn't work at all. These internet issues have been a consistent point of contention, occasionally detracting from the overall stay experience. Despite the excellent location and other positive attributes of the hotel, the inconsistency and unreliability of the Wi-Fi can be a concern for future visitors.
Parking
Belgrade City Hotel offers private parking that some guests found beneficial for its security; however, several reviews highlight the challenges associated with it. The hotel has a small, secured parking lot that requires a reservation in advance due to its limited capacity. This limited availability sometimes forces guests to find alternative parking solutions in the city, which may be less convenient.
Additionally, the parking services come at a cost with rates mentioned at €10-15 per day, depending on the proximity and availability. While some appreciated the assurance of safe and locked parking within the hotel premises, others found the parking arrangements problematic and expensive.
Guests also noted that the parking area could be tight and difficult to navigate, often necessitating coordination between guests to move cars. Despite these issues, being able to park securely behind a gate and within the hotel's courtyard was highlighted as a significant positive by those who managed to secure a spot in advance.
4 Star
Belgrade City Hotel offers a mix of experiences for its guests. The hotel is praised for its cleanliness, good service, great breakfast and excellent location near major attractions. Guests have noted that the service and facilities in certain parts of the hotel live up to a four-star standard, offering a satisfactory experience.
However, there are significant inconsistencies regarding the hotel's ratings and quality. Several guests found that certain accommodations did not match the four-star expectations with some parts of the building feeling more like two or three stars. Issues such as outdated amenities, smaller rooms and the quality of breakfast service falling below four-star standards were highlighted. The annex in particular has been noted to not meet the advertised standards, causing frustration among guests who booked based on a four-star rating.
Overall, while some guests were very pleased and even felt the hotel exceeded expectations, others were disappointed by the disparity between different parts of the establishment. For a more consistent four-star experience, improvements are needed, especially in the older parts and the annex.
No, Belgrade City Hotel doesn't have any pool.
No, a spa isn't available at Belgrade City Hotel.
No, Belgrade City Hotel doesn't allow dogs.
Yes, parking facilities are available at Belgrade City Hotel.