Mama Shelter Belgrade
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Summary of reviewsMama Shelter Belgrade stands out as an exceptional hotel in a prime location, appealing to a diverse range of guests, particularly those exploring Belgrade and business travelers. Situated in the heart of the city within a shopping mall, it offers immediate access to the pedestrian zones, significant landmarks and a plethora of cafes, bars and restaurants. Visitors appreciate the hotel's proximity to the Belgrade Fortress, parks, museums and the vibrant old town, making it an ideal base for exploring Belgrade on foot.
The hotel's modern design and chic, contemporary vibe are complemented by comfortable, spacious rooms with beautiful decor and cozy bedding. Guests frequently mention the stunning views from many rooms, despite a few noting less spectacular sights from certain corridors. Cleanliness is generally reported to be excellent, though some guests have pointed out occasional lapses in housekeeping.
Dining at Mama Shelter Belgrade is another highlight with an exceptional breakfast experience praised for its variety and quality, contributing to the overall rating. The restaurant offers a vibrant dining atmosphere with a club-like vibe in the evenings and the rooftop terrace, offering panoramic city views, is a favorite among guests. Although service might occasionally be slow, the friendly and accommodating staff ensure a pleasant dining experience.
Staff at Mama Shelter Belgrade are particularly noted for their friendliness, professionalism and willingness to assist, enhancing the guest experience from check-in to check-out. While a few instances of less-than-perfect service were mentioned, the majority of reviews emphasize the team's superb customer-oriented approach.
The hotel’s internet services receive high marks for their reliability and strength, making it suitable for both leisure and business travelers. The well-equipped, albeit compact, gym is adequate for a short workout and the provision of 24/7 access is appreciated by fitness enthusiasts. Parking, although considered convenient and safe, received mixed feedback mainly due to cost and some technical issues with the parking card system.
Families also find Mama Shelter Belgrade particularly accommodating with modern family rooms, thoughtful amenities and arcade machines for children, ensuring a comfortable and enjoyable stay for all ages.
Overall, Mama Shelter Belgrade exceeds expectations with its superior amenities, outstanding location and attentive service. Minor drawbacks such as occasional housekeeping issues, limited toiletry provisions and high parking costs do not significantly detract from the overall high level of guest satisfaction, making it a highly recommended choice for a stay in Belgrade.
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The hotel's modern design and chic, contemporary vibe are complemented by comfortable, spacious rooms with beautiful decor and cozy bedding. Guests frequently mention the stunning views from many rooms, despite a few noting less spectacular sights from certain corridors. Cleanliness is generally reported to be excellent, though some guests have pointed out occasional lapses in housekeeping.
Dining at Mama Shelter Belgrade is another highlight with an exceptional breakfast experience praised for its variety and quality, contributing to the overall rating. The restaurant offers a vibrant dining atmosphere with a club-like vibe in the evenings and the rooftop terrace, offering panoramic city views, is a favorite among guests. Although service might occasionally be slow, the friendly and accommodating staff ensure a pleasant dining experience.
Staff at Mama Shelter Belgrade are particularly noted for their friendliness, professionalism and willingness to assist, enhancing the guest experience from check-in to check-out. While a few instances of less-than-perfect service were mentioned, the majority of reviews emphasize the team's superb customer-oriented approach.
The hotel’s internet services receive high marks for their reliability and strength, making it suitable for both leisure and business travelers. The well-equipped, albeit compact, gym is adequate for a short workout and the provision of 24/7 access is appreciated by fitness enthusiasts. Parking, although considered convenient and safe, received mixed feedback mainly due to cost and some technical issues with the parking card system.
Families also find Mama Shelter Belgrade particularly accommodating with modern family rooms, thoughtful amenities and arcade machines for children, ensuring a comfortable and enjoyable stay for all ages.
Overall, Mama Shelter Belgrade exceeds expectations with its superior amenities, outstanding location and attentive service. Minor drawbacks such as occasional housekeeping issues, limited toiletry provisions and high parking costs do not significantly detract from the overall high level of guest satisfaction, making it a highly recommended choice for a stay in Belgrade.
Family Friendly Hotel
While specific family-friendly amenities are not detailed in the provided context, Mama Shelter is generally known for its modern and playful design, which can appeal to families.
Dog Friendly Hotel
Mama Shelter is a popular choice for pet owners. It combines a trendy atmosphere with amenities that cater to pets, making it a comfortable stay.
Do you accept dogs in all rooms?
No, some rooms only: Large Mama Terrace
No, some rooms only: Large Mama Terrace
Is there an extra charge?
Yes, DIN 2931,50 per night
Yes, DIN 2931,50 per night
Should the dog owner notify you before checking in?
Yes
Show more...Yes
Hotel with Free Wi-Fi
Mama Shelter Belgrade provides complimentary Wi-Fi access for all guests. This hotel is known for its modern design and vibrant atmosphere, making it a comfortable and connected stay.
Accessible Hotel
Mama Shelter Belgrade is wheelchair accessible and includes walk-in showers in its private bathrooms. The hotel is committed to creating an inclusive environment and adheres to WCAG 2.1 level AA for digital accessibility.
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Guest Reviews
Mama Shelter Belgrade boasts an exceptional location that receives high praise from guests, consistently described as central, convenient and perfect. Situated in the heart of Belgrade, this unique hotel is embedded within a shopping mall and offers immediate access to the pedestrian zone and famous Knez Mihaila street. Guests appreciate the hotel's proximity to significant landmarks, including the Belgrade Fortress, parks, museums and a plethora of cafes, bars and restaurants. The central positioning allows for easy exploration of the old town and the city's vibrant areas, making it an ideal choice for travelers looking to experience Belgrade on foot.
Guests highlight not only the prime location but also the hotel's modern design, comfortable rooms and the welcoming and helpful staff. With amenities like a superb rooftop terrace providing panoramic views of the city and a fun atmosphere throughout, Mama Shelter Belgrade is celebrated for seamlessly blending convenience with a chic and contemporary vibe. Whether for shopping, sightseeing or enjoying the lively local scene, guests find the location unbeatable and perfect for a city trip to Belgrade.
The breakfast experience at Mama Shelter Belgrade is highly regarded by many guests, frequently described as delicious, exceptional and featuring a variety of options. Many reviewers praised the extensive, rich and diverse buffet offerings, including local items, freshly squeezed juices and a range of hot dishes. The rooftop terrace added a beautiful atmosphere to the meal, making it a favorite spot for many.
However, not all feedback was purely positive; a few guests felt the breakfast lacked variety and noted that it sometimes had a mass-production feel. Complaints about the high price of breakfast relative to local standards were also raised, along with issues like the buffet being too high for shorter individuals and some inexperienced staff causing delays.
Despite these minor drawbacks, the overall consensus is that the breakfast is a strong point of the hotel with many guests considering it one of the best parts of their stay. The plentiful and high-quality offerings seem to be a consistent highlight, complemented by the friendly and helpful staff.
Mama Shelter Belgrade offers a vibrant dining experience that has resonated well with guests. The hotel's restaurant provides not only amazing food but also an energetic vibe, particularly in the evenings when it transforms into a lively, club-like atmosphere with music, making it a favored spot for both locals and visitors. The rooftop terrace is a standout feature, offering breathtaking panoramic views that add a special touch to any dining experience, especially at sunset.
Guests have praised the quality of the food, highlighting a diverse and excellently prepared menu, whether enjoyed in the main restaurant or through prompt and tasty room service. The rooftop bar is frequently mentioned for its incredible ambiance, good atmosphere and excellent drinks, making it a great spot for cocktails and relaxation.
Despite some occasional slow service and mixed reviews about specific aspects of the dining experience, such as average food or uncomfortable chairs, the overall sentiment is positive. The restaurant is noted for its clean, well-decorated spaces and a delightful mix of indoor and outdoor settings. The friendly staff, although sometimes busy, contribute to the welcoming and dynamic environment that makes Mama Shelter Belgrade’s dining facilities a standout feature of the hotel.
Mama Shelter Belgrade offers a blend of comfort, modernity and style in the heart of the city. The rooms are praised for their spaciousness and contemporary design, often highlighted by beautiful décor and cleanliness. Comfort seems to be a top priority, as guests frequently mention soft, comfortable beds and cozy bedding. Many rooms provide stunning views, particularly overlooking the park or cityscape, enhancing the overall stay experience.
While the majority of the feedback is positive, noting clean and modern aesthetics, some rooms at certain corridors offer less spectacular views. The design incorporates all necessary amenities, although some guests wished for additional comforts like coffee makers and teapots. Room size generally meets or exceeds expectations, though a few found their accommodations slightly smaller than anticipated.
Room cleanliness receives mixed reviews; many found their rooms spotless, while others pointed out gaps in housekeeping services. The location of the hotel is central, adding convenience for exploring Belgrade. Despite minor issues with ventilation and occasional noise, the overall atmosphere is pleasant and conducive to relaxation. The property also features intriguing amenities and lively common areas, making it a well-rounded choice for travelers.
Guests staying at Mama Shelter Belgrade have frequently remarked on the exceptional comfort of the beds. Descriptions often highlight the "super comfortable" and "very comfortable" nature of the beds with many guests praising the "comfortable mattresses" and "top-quality bedding." Several reviewers noted that the beds were "incredible" with "soft pillows," leading to an overall cozy experience. The firm yet soothing feel of the beds, described as both "super soft" and "perfect and relaxed," ensures a restful night's sleep. Notably, guests often recall having slept in the "most comfortable bed" they’ve ever experienced in a hotel, commenting on the "best bed and pillows" they've encountered. The consistent mentions of the beds being "tidy," "well fitted," and the presence of "thin bed linens" underline the hotel’s attention to detail in providing a high standard of comfort. Overall, while some guests mentioned minor preferences regarding bed height, the overwhelming consensus portrays the beds at Mama Shelter Belgrade as an epitome of comfort and relaxation, making the stay markedly pleasant.
Mama Shelter Belgrade garners praise for its commendable cleanliness, consistently providing guests with clean, modern and comfortable accommodations. Numerous reviews highlight the hotel's aesthetically pleasing and spotless rooms, often described as warm and cozy. Guests frequently commend the thorough cleanliness of the rooms, noting the attention to detail that leaves the spaces almost spotless.
The hotel's eco-friendly approach to cleaning, utilizing environmentally-friendly products, also receives positive feedback, reflecting a commitment to sustainability without compromising hygiene. The bed and bedding are mentioned as soft and comfortable, contributing to an overall cozy experience.
While the majority of feedback is positive, some guests point out areas needing improvement, particularly in the bathrooms and carpets, where issues such as mold, dirty carpets and stains on walls were noted. These reviews suggest occasional lapses in maintaining the hotel's high standards. Additionally, a couple of guests observed cleanliness discrepancies in shared areas like the restaurant.
Despite some criticisms, the overarching sentiment remains positive with the hotel's modern design and excellent service further enhancing the feel of cleanliness and comfort. Overall, Mama Shelter Belgrade impresses with its high standards of hygiene, making it a reliable choice for a clean and comfortable stay.
At Mama Shelter Belgrade, the staff consistently receive high praise in guest reviews for their friendliness, helpfulness and professionalism. Guests have highlighted the team as incredibly accommodating and always ready to assist with any request. The reception team, in particular, stands out for their warm welcome and excellent service. Despite a few mentions of inexperience or moments of disinterest, the majority of the feedback acknowledges the staff’s superb attitude and customer-oriented approach.
The waiters and service staff at the hotel's restaurant and cafe are also frequently mentioned for their attentiveness and pleasant demeanor. Housekeeping and the security team receive nods for their politeness and efficiency. Overall, the staff at Mama Shelter Belgrade are described as exceptionally courteous, incredibly friendly and wonderfully hospitable, contributing significantly to the pleasant experience of their guests.
Mama Shelter Belgrade offers a commendable internet experience for its guests, making it an excellent choice for both leisure and work-related stays. The wifi is described as fast, reliable and strong with a superb internet connection that is particularly beneficial for digital nomads. Guests praised the consistently good wifi throughout the hotel, including rooms and common areas. There is also the added convenience of a portable wifi option available for a small daily fee, ensuring connectivity on the go. Additionally, the smart TVs provided in the rooms come with streaming services and free movies, adding to the overall high level of entertainment and convenience. Overall, the internet services at Mama Shelter Belgrade are highly satisfactory, making it easy for guests to stay connected during their visit.
Mama Shelter Belgrade boasts a compact yet well-equipped gym, ideal for a short workout. The facilities are basic but fully functional, catering to guests' fitness needs around the clock with 24/7 access. While the gym is small, it remains fresh and features appealing views. However, guests should be prepared to navigate two different elevators to reach it. Despite these minor inconveniences, the gym offers a good workout experience for travelers.
Parking at Mama Shelter Belgrade receives mixed feedback from guests. Positive comments highlight that the parking is well-organized, safe and offers direct underground access to the hotel, which some find very convenient. There's an option to park in a nearby public garage with costs around €13/day on Obilicev Venac.
However, several guests find the parking prices quite steep with the hotel charging €25 per day, which some describe as more expensive than car rental expenses. Additionally, a few guests report technical issues with the parking card system, requiring them to call the operator every time they tried to exit. Some also note that there isn't reserved parking available and the parking arrangements seem impractical or difficult for some. Despite these challenges, the parking still remains as a viable option considering the safety and proximity it offers to those staying at the hotel.
Mama Shelter Belgrade is highly regarded as a family-friendly hotel, offering an exceptional experience for families of all sizes. Its family-oriented facilities make it an ideal choice for parents traveling with children, providing a welcoming atmosphere that caters to both little ones and adults. The hotel features modern and well-designed family rooms, some even equipped with balconies, ensuring a comfortable stay for everyone.
The staff stands out for their exceptional friendliness and are particularly attentive to the needs of babies and children, adding a personal touch to each family's stay. The on-site restaurant offers a variety of choices that cater to different tastes, making dining a convenient and enjoyable experience.
Families staying at Mama Shelter Belgrade will appreciate its central location, providing easy access to explore the city's main attractions and shopping centers. The hotel also includes thoughtful amenities such as arcade machines for children, enhancing the overall family-friendly ambiance.
Whether you're planning a family vacation or a short stay, Mama Shelter Belgrade promises to meet all your expectations with its warm atmosphere, helpful staff and convenient location, making it a top choice for family getaways.
Mama Shelter Belgrade is a wonderfully central hotel that has earned a four-star rating. Guests have lauded its perfect amenities and exceptional beds, highlighting these as some of the best they've experienced in a four-star establishment. The service provided also receives high marks, often described as the best in its category. Some reviews suggest it almost qualifies for a five-star status, indicating a very high level of satisfaction among visitors. However, there are inconsistencies mentioned, such as limited toiletry provisions and the absence of complimentary water, which some found unexpected for a hotel of this rating. Despite these few issues, many find the overall experience aligning well with a four-star standard with aspirations for an even higher classification.
Mama Shelter Belgrade boasts a range of features catering to business travelers seeking a productive yet comfortable stay in the heart of the city. The hotel is noted for its business-friendly facilities, making it an excellent choice for work-related stays. The location is particularly praised, ideal for quick access to the city's core, facilitating seamless business meetings and activities.
Guests highlighted the hotel as perfect for city or business trips, thanks to well-equipped amenities designed to meet business needs. Positive points are given for the availability of airport transfers, which adds a layer of convenience for international visitors.
Despite some feedback about service inconsistencies, the overall sentiment reflects that Mama Shelter Belgrade provides good options for business travelers. The younger, friendly staff were frequently mentioned as attentive, which is a plus for guests needing reliable support during their stay.
Overall, Mama Shelter Belgrade stands out as a great accommodation choice for professionals looking to balance work with the opportunity to explore and connect within the vibrant city of Belgrade.
Mama Shelter Belgrade garners praise for its accessible location with amenities such as wheelchair ramps and handicap-accessible services that make it easy for guests with disabilities to navigate. The hotel is notably situated around bustling shopping streets and offers good access, making it easy to find. Guests highlight that all services are easily accessible, including having a separate elevator specifically for guests.
However, there are concerns about the hotel's measures for wheelchair accessibility with some guests indicating a lack of sufficient provisions. Instances of misunderstandings regarding rooms for wheelchair users were noted. Additionally, while the reception desk staff is commended for being approachable, navigating to rooms may be confusing as the layout can resemble a maze. Despite these issues, the hotel's overall accessibility is generally well-received with numerous dining options conveniently located right outside the entrance.
Mama Shelter Belgrade is lauded for its pet-friendly environment, making it an ideal choice for pet owners. The hotel embraces a dog-friendly atmosphere, allowing guests to bring their canine companions along. Reviews highlight the clear and accommodating dog-friendly policies, ensuring a welcoming experience for both pets and their owners. This inclusive approach to pet travel makes Mama Shelter Belgrade stand out as a top option for travelers seeking comfortable lodging for themselves and their furry friends.
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Location
Guests highlight not only the prime location but also the hotel's modern design, comfortable rooms and the welcoming and helpful staff. With amenities like a superb rooftop terrace providing panoramic views of the city and a fun atmosphere throughout, Mama Shelter Belgrade is celebrated for seamlessly blending convenience with a chic and contemporary vibe. Whether for shopping, sightseeing or enjoying the lively local scene, guests find the location unbeatable and perfect for a city trip to Belgrade.
Breakfast
However, not all feedback was purely positive; a few guests felt the breakfast lacked variety and noted that it sometimes had a mass-production feel. Complaints about the high price of breakfast relative to local standards were also raised, along with issues like the buffet being too high for shorter individuals and some inexperienced staff causing delays.
Despite these minor drawbacks, the overall consensus is that the breakfast is a strong point of the hotel with many guests considering it one of the best parts of their stay. The plentiful and high-quality offerings seem to be a consistent highlight, complemented by the friendly and helpful staff.
Dinner
Guests have praised the quality of the food, highlighting a diverse and excellently prepared menu, whether enjoyed in the main restaurant or through prompt and tasty room service. The rooftop bar is frequently mentioned for its incredible ambiance, good atmosphere and excellent drinks, making it a great spot for cocktails and relaxation.
Despite some occasional slow service and mixed reviews about specific aspects of the dining experience, such as average food or uncomfortable chairs, the overall sentiment is positive. The restaurant is noted for its clean, well-decorated spaces and a delightful mix of indoor and outdoor settings. The friendly staff, although sometimes busy, contribute to the welcoming and dynamic environment that makes Mama Shelter Belgrade’s dining facilities a standout feature of the hotel.
Rooms
While the majority of the feedback is positive, noting clean and modern aesthetics, some rooms at certain corridors offer less spectacular views. The design incorporates all necessary amenities, although some guests wished for additional comforts like coffee makers and teapots. Room size generally meets or exceeds expectations, though a few found their accommodations slightly smaller than anticipated.
Room cleanliness receives mixed reviews; many found their rooms spotless, while others pointed out gaps in housekeeping services. The location of the hotel is central, adding convenience for exploring Belgrade. Despite minor issues with ventilation and occasional noise, the overall atmosphere is pleasant and conducive to relaxation. The property also features intriguing amenities and lively common areas, making it a well-rounded choice for travelers.
Beds
Cleanliness
The hotel's eco-friendly approach to cleaning, utilizing environmentally-friendly products, also receives positive feedback, reflecting a commitment to sustainability without compromising hygiene. The bed and bedding are mentioned as soft and comfortable, contributing to an overall cozy experience.
While the majority of feedback is positive, some guests point out areas needing improvement, particularly in the bathrooms and carpets, where issues such as mold, dirty carpets and stains on walls were noted. These reviews suggest occasional lapses in maintaining the hotel's high standards. Additionally, a couple of guests observed cleanliness discrepancies in shared areas like the restaurant.
Despite some criticisms, the overarching sentiment remains positive with the hotel's modern design and excellent service further enhancing the feel of cleanliness and comfort. Overall, Mama Shelter Belgrade impresses with its high standards of hygiene, making it a reliable choice for a clean and comfortable stay.
Staff
The waiters and service staff at the hotel's restaurant and cafe are also frequently mentioned for their attentiveness and pleasant demeanor. Housekeeping and the security team receive nods for their politeness and efficiency. Overall, the staff at Mama Shelter Belgrade are described as exceptionally courteous, incredibly friendly and wonderfully hospitable, contributing significantly to the pleasant experience of their guests.
Wi-Fi
Gym
Parking
However, several guests find the parking prices quite steep with the hotel charging €25 per day, which some describe as more expensive than car rental expenses. Additionally, a few guests report technical issues with the parking card system, requiring them to call the operator every time they tried to exit. Some also note that there isn't reserved parking available and the parking arrangements seem impractical or difficult for some. Despite these challenges, the parking still remains as a viable option considering the safety and proximity it offers to those staying at the hotel.
Family
The staff stands out for their exceptional friendliness and are particularly attentive to the needs of babies and children, adding a personal touch to each family's stay. The on-site restaurant offers a variety of choices that cater to different tastes, making dining a convenient and enjoyable experience.
Families staying at Mama Shelter Belgrade will appreciate its central location, providing easy access to explore the city's main attractions and shopping centers. The hotel also includes thoughtful amenities such as arcade machines for children, enhancing the overall family-friendly ambiance.
Whether you're planning a family vacation or a short stay, Mama Shelter Belgrade promises to meet all your expectations with its warm atmosphere, helpful staff and convenient location, making it a top choice for family getaways.
4 Star
Business
Guests highlighted the hotel as perfect for city or business trips, thanks to well-equipped amenities designed to meet business needs. Positive points are given for the availability of airport transfers, which adds a layer of convenience for international visitors.
Despite some feedback about service inconsistencies, the overall sentiment reflects that Mama Shelter Belgrade provides good options for business travelers. The younger, friendly staff were frequently mentioned as attentive, which is a plus for guests needing reliable support during their stay.
Overall, Mama Shelter Belgrade stands out as a great accommodation choice for professionals looking to balance work with the opportunity to explore and connect within the vibrant city of Belgrade.
Accessible
However, there are concerns about the hotel's measures for wheelchair accessibility with some guests indicating a lack of sufficient provisions. Instances of misunderstandings regarding rooms for wheelchair users were noted. Additionally, while the reception desk staff is commended for being approachable, navigating to rooms may be confusing as the layout can resemble a maze. Despite these issues, the hotel's overall accessibility is generally well-received with numerous dining options conveniently located right outside the entrance.
Dog Friendly
No, Mama Shelter Belgrade doesn't have any pool.
No, a spa isn't available at Mama Shelter Belgrade.
Yes, Mama Shelter Belgrade welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Mama Shelter Belgrade.
Yes, Mama Shelter Belgrade has a gym.
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