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Hotel La Fenice

Belpasso , 268 Via Roma (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel La Fenice in Belpasso, Sicily, offers a welcoming retreat for travelers seeking to explore the region's attractions. Its prime location provides easy access to Mount Etna and nearby sites such as Etnaland, making it an ideal base for both nature and adventure enthusiasts. The hotel is conveniently situated for travelers arriving at or departing from Catania airport, about a 30-minute drive away.

Guests commend the hotel for its spacious rooms which are well-equipped and maintained, featuring large, comfortable beds and modern amenities like smart TVs and mini-fridges. While the decor may come across as vintage and some rooms show minor wear, the hotel's cleanliness remains a standout feature, praised for its impeccable standards throughout the premises.

The staff at Hotel La Fenice consistently receive high praise for their friendliness and attentiveness, contributing significantly to a warm and pleasant stay. Their dedication ensures that guests feel well-cared for, with the reception staff being particularly noted for their prompt assistance.

While the breakfast experience has mixed reviews, with some guests noting an imbalance in offering and presentation, the overall ambiance and hospitality at the hotel offer a positive experience. The comfort of the beds, combined with a tranquil environment, enhances relaxation, although some guests mention the need for improvement in pillow quality and single bed comfort.

Overall, Hotel La Fenice is perceived as a clean, welcoming, and well-positioned accommodation option that provides a hospitable atmosphere in a charming Sicilian town.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Room Types

Deluxe Single Room Providing free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room provides a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit offers 1 bed.

Deluxe Double or Twin Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit has 1 bed.

Deluxe Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box.

Deluxe Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room is air-conditioned and has a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box.

Deluxe Quadruple Room Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The quadruple room features air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV.

Deluxe Junior Suite The hot tub and spa bath are the special features of this suite. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

About Hotel La Fenice

License: 19087007C228357, IT087007C2VMU2JQIH

Guest Reviews

8.0

Very Good

Location

Hotel La Fenice is a retreat nestled in the charming Sicilian mountain town of Belpasso, offering guests an excellent location that serves as a gateway to explore the region's remarkable attractions. The hotel's strategic positioning allows easy access to Mount Etna, making it an ideal base for those planning to visit the volcano or go on excursions. Within the town, the hotel provides a comfortable and quiet stay where visitors can enjoy walking to various local sites, thanks to its central placement within Belpasso.

Guests appreciate the proximity to Catania and its airport, approximately a 30-minute drive away, offering convenience for travelers arriving or departing. The accessibility extends to Etnaland, a nearby amusement park, ensuring an exciting range of activities for families or adventure seekers.

The location is complemented by comfortable rooms and attentive staff, enhancing the overall experience with their hospitality. Guests find it easy to park their cars nearby, adding to the convenience of exploring both the town and the surrounding landscapes. Overall, the hotel's well-located, welcoming ambiance is highly favored by visitors seeking to immerse themselves in the beauty and activities of this traditional Sicilian town and its environs.

Breakfast

Hotel La Fenice seems to offer a mixed breakfast experience based on guest reviews. While some patrons appreciated the fairly assorted buffet and considered it above average, there were significant mentions of areas needing improvement. Many guests felt the breakfast lacked variety, particularly in savory options, with several noting the absence of fruits, eggs, sausage, and cheese. A considerable number commented on the breakfast being basic or meager, suggesting that the selection of sweet items was heavily skewed and not aligning with international standards or personal expectations. Critics pointed out the quality of products and services, mentioning that items appeared to be sourced from discount stores and that the presentation lacked finesse. There is also feedback regarding the absence of mise en place at tables and the use of plastic cups for drinks, indicating a more economical approach to service that might not meet some guests' expectations. Overall, while the breakfast at Hotel La Fenice meets some basic expectations, it seems ripe for enhancement to cater better to a diverse range of tastes and standards.

Rooms

Hotel La Fenice seems to offer guests a notably spacious experience, with many reviews emphasizing the impressively large rooms and bathrooms. Guests frequently mention the comfort provided by the huge beds and the consistently clean and well-maintained spaces. Despite some rooms showing signs of wear with outdated furniture and a few quirks like a sloping floor or balcony issues, the overall cleanliness is commendable. The rooms are well-equipped, offering smart TVs, mini fridges, and comfortable seating arrangements, which add to the convenience and comfort of the stay. The hotel’s excellent location also receives praise, making it a noteworthy feature for travelers. Guests appreciate the friendly and welcoming staff, contributing to a pleasant and cozy hotel experience. While the decor might be vintage, it seems to match the generally welcoming and warm ambiance of the hotel.

Beds

Hotel La Fenice seems to consistently win over guests with its spacious and extremely comfortable beds. The bedding is often praised for its high quality, ensuring a restful night's sleep. The tranquility of the environment complements the comfort of the beds, providing a serene atmosphere that contributes to effective relaxation. Most guests find the mattresses comfortable, aligning with the positive overall impression of the bedroom setup.

However, the experience is not uniformly positive across all rooms. Pillows tend to flatten, and some guests find them too low, impacting the overall comfort for a few. Additionally, single beds garner mixed reviews, with some guests reporting discomfort and insufficient warmth due to inadequate bedding. Overall, while the general consensus points to a comfortable sleeping experience at Hotel La Fenice, there is room for improvement in some areas, particularly concerning the single beds and pillow quality.

Cleanliness

Hotel La Fenice is consistently praised for its exceptional cleanliness. Guests repeatedly highlight the pristine state of the hotel, emphasizing the spotless rooms and common areas, such as the breakfast section. The rooms are described as spacious and well-equipped, offering comfort with correct bedding and daily changes of towels and bedsheets. Despite occasional mentions of issues, particularly in the bathrooms, the overall consensus reflects a high standard of cleanliness.

The hotel's welcoming atmosphere and strategic location make it convenient for guests eager to explore nearby attractions. Visitors appreciate the hospitality and helpfulness of the reception staff, noting their kindness and readiness to assist. The establishment prides itself on maintaining a clean environment, proving to be a crucial aspect of the guests' experience at the hotel. Overall, the guests' feedback paints a picture of Hotel La Fenice as a clean, welcoming, and well-positioned accommodation option.

Staff

Hotel La Fenice has garnered praise for its exceptionally warm and friendly staff, creating a welcoming atmosphere that enhances the stay for guests. Visitors repeatedly commend the kindness and attentiveness of the reception staff, highlighting their helpfulness and willingness to respond promptly to requests. The dedication of employees extends to the dining experience as well, where the breakfast staff, despite being minimal in number, manage to provide an excellent and abundant breakfast that adds to the overall enjoyment of the stay. Cleanliness of both the hotel structure and the rooms is consistently noted alongside the staff's courtesy, showcasing the team's commitment to maintaining a pleasing environment for all guests. The presence of friendly and smiling staff members throughout the hotel contributes significantly to the positive reviews, ensuring that guests feel well cared for during their visit.

No, Hotel La Fenice doesn't have any pool.

No, a spa isn't available at Hotel La Fenice.

No, Hotel La Fenice doesn't allow dogs.

No, parking facilities aren't available at Hotel La Fenice.

No, Hotel La Fenice doesn't have a gym.

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