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Summary of reviewsCROWN CENTRAL BUSINESS DISTRICT Motel is highly praised for its exceptional location in the heart of Bendigo. Guests consistently highlight the convenience of being close to a variety of attractions, shops, cafes, restaurants, bars and public transport. Its central positioning proves advantageous for both leisure and business travelers, providing easy access to the city’s main streets, clubs, theaters and dining venues.
The rooms offer a mixed experience. Positively, they are often described as clean, tidy and in some cases, newly renovated with comfortable beds. However, the rooms are generally on the smaller side and equipped with only basic amenities. There are occasional cleanliness issues and reports of noise from nearby clubs due to inadequate soundproofing. Despite these drawbacks, the rooms are functional for short stays and attract guests with their affordability and central location.
Cleanliness is another mixed aspect. Many guests find the rooms clean and modern, particularly appreciating the state of the bathrooms. Yet, there are inconsistent cleaning standards, leading to occasional lapses such as dirty linens, unclean carpets and unsatisfactory room servicing.
Staff presence is minimal, which is a frequent point of concern among guests. When staff are available, individuals like Cody and Jess receive praise for their friendliness and helpfulness. However, many guests experience frustration due to the lack of on-site staff, which can lead to issues with unresponsive customer service and an unmanned reception desk.
The WiFi service also receives mixed reviews. While some guests enjoy good connectivity with efficient in-room coverage, others struggle with dead zones and unreliable connections, indicating an inconsistency in service quality.
The beds are another point of contention. Some guests find them comfortable, while many others describe them as hard, old and uncomfortable with complaints about springs sticking out and insufficient bedding. This suggests a need for improvements in bed quality and comfort.
Overall, CROWN CENTRAL BUSINESS DISTRICT Motel is a strategically located, budget-friendly option in Bendigo, suitable for travelers who prioritize location and affordability over luxury and comprehensive service. Show more
Read review summaries for all categories
Categories
Small Motel
This motel is centrally located in the city, offering convenient access to urban amenities and attractions.
Cheap Motel
Motel for Adults Only
Room Types
Queen RoomThis air-conditioned studio features a flat-screen TV and a modern bathroom.
Queen and Single BedroomThis spacious, air-conditioned studio features a flat-screen TV and a private bathroom.
Guest Reviews
5.5
Rated
Location
CROWN CENTRAL BUSINESS DISTRICT MOTEL boasts an outstanding location that guests consistently highlight in their reviews. Positioned in the heart of Bendigo, it offers unparalleled convenience to a myriad of attractions, shops, cafes, restaurants, bars and public transport options. Many reviewers describe the location as sensational, fantastic, brilliant and perfect, underscoring its centrality and ease of access. Guests appreciate being able to walk to everything they need with the motel being close to the main streets, clubs, theaters and dining venues.
The location offers practical benefits too, such as being nearby work sites for business travelers and providing easy access to the town's central business district. Despite some mentions of noise from nearby clubs, the consensus remains overwhelmingly positive regarding the motel's positioning within the city. The property's central spot ensures that it's convenient to come and go, making it a strategic choice for both leisure and business stays in Bendigo.
Rooms
CROWN CENTRAL BUSINESS DISTRICT Motel offers a mix of experiences for its guests. The rooms are described as clean and tidy with some guests highlighting the modern renovations and comfortable beds that contribute to a cozy stay. The central location in Bendigo CBD is also a significant plus, providing convenient access to the city's attractions.
However, the rooms generally receive criticisms for their size, often described as small, tiny or cramped. Basic amenities are present, but the facilities are minimal, lacking elements like hanging space, drawers or even sufficient toilet paper. Cleanliness is inconsistent with some rooms reported to be spotless and others marred by dirt, stains and even lingering smells.
Guest comfort is further compromised by issues such as noise from neighboring businesses and inadequate soundproofing. Practical concerns like short cords on appliances, non-functional fridges and bad layouts are also mentioned. Despite these issues, some find the rooms functional for short stays, especially given their central location and affordable rates. Noise and service gaps—like rooms not being made up during the stay—detract from the overall experience.
In summary, this motel suits travelers looking for a budget-friendly, centrally-located option in Bendigo, but potential guests should manage expectations regarding room size and basic facilities.
Beds
The guest reviews for the beds at the Crown Central Business District Motel present a mixed picture. On the positive side, some guests found the beds to be comfortable, citing experiences of a good night’s sleep on beds that were described as comfy and extremely comfortable. There were mentions of 'comfy beds' and 'comfortable beds' and for some, the bedding was clean with nice sheets. However, the predominant sentiment leans towards dissatisfaction. Many guests found the beds to be uncomfortable, describing them as hard, rock hard, or even like sleeping on bricks. The mattresses were often criticized as old, firm, bumpy and in need of updating with some people reporting springs sticking out and discomfort with every movement. Several reviews highlighted that the most uncomfortable beds ever were experienced here with terms like terribly uncomfortable and very uncomfortable appearing frequently. Additionally, issues like stained bedding, the need for extra pillows and insufficient blankets were noted. The overall impression suggests that while a few guests found the beds acceptable, many believe that improvements are needed to enhance comfort and quality.
Cleanliness
When considering the cleanliness of the CROWN CENTRAL BUSINESS DISTRICT Motel, guest reviews present a mixed but mostly positive picture. Many guests noted that their rooms were clean, tidy and modern with clean bathrooms being a frequently highlighted feature. The phrase "clean and tidy" recurs throughout the reviews, suggesting that many found the overall condition of their accommodation satisfactory.
Several guests complimented the cleanliness of the rooms with some describing them as "very clean" and praising the "clean and newly renovated" decor. The motel itself was often described as clean, providing a central and convenient base for exploring Bendigo.
However, not all feedback was positive. There were multiple reports of rooms not being properly cleaned before arrival and issues such as dirty linen bags in hallways, uncleaned carpets and window seals were mentioned. Some guests encountered dirty cups and had to clean mirrors themselves. A few mentioned more severe cleanliness lapses like dried blood on bedding and unserviced rooms.
Overall, while many guests found the accommodation clean and satisfactory, there were notable incidents that point to inconsistent cleaning standards, which may affect the experience for some visitors.
Staff
The Crown Central Business District Motel has garnered a mixed reception from its guests, primarily due to the noticeable lack of on-site staff. While guests have mentioned a super central location and comfortable beds as positives, the absence of physical staff presence has been a recurring concern. On numerous occasions, guests reported that there was no staff present to greet them or assist with various issues during their stay with some indicating they did not encounter any staff members at all over multiple nights.
When staff were available, individual members like Cody, Jess and others at reception were described as helpful, friendly and accommodating. Some guests highlighted that reception staff were willing to help with requests and complaints and cleaning staff were particularly noted for their helpfulness and friendly attitude.
However, several reviews also pointed out issues with unresponsive or unavailable customer service. Attempts to contact staff were often unsuccessful and there were instances where managers did not return calls. The absence of a functional reception desk added to the frustration with some guests describing the hotel as seeming completely unmanned and akin to a self-service accommodation.
Notably, certain critical situations, such as needing assistance with a multi-level car park or addressing security concerns, were exacerbated by the lack of immediate staff presence, prompting complaints of disgusting service and unresponsiveness. Despite the helpfulness of individual staff members when they were available, the overall experience was marred by a general lack of human interaction and support.
In essence, while the Crown Central Business District Motel offers a strategic location and comfortable accommodations, potential guests should be prepared for minimal staff interaction and possible challenges in receiving timely assistance.
Wi-Fi
Guests have reported mixed experiences with the WiFi at CROWN CENTRAL BUSINESS DISTRICT Motel. Positively, free WiFi is available and some guests found that the WiFi worked well with good in-room coverage. Communication with staff was highlighted as efficient and friendly, often facilitated through text messages, which complemented the connected experience.
However, several guests encountered issues. WiFi dead zones were noted with some rooms unable to connect at all. Others found that the connection was very average and spotty and some reported that the WiFi PIN number was unreliable. Despite the promise of free WiFi, there were cases where the internet was either non-existent or performed poorly. This inconsistency suggests room for improvement in the WiFi service to match the generally positive communication experience with the staff.
No, CROWN CENTRAL BUSINESS DISTRICT Motel doesn't have any pool.
No, a spa isn't available at CROWN CENTRAL BUSINESS DISTRICT Motel.
No, CROWN CENTRAL BUSINESS DISTRICT Motel doesn't allow dogs.
No, parking facilities aren't available at CROWN CENTRAL BUSINESS DISTRICT Motel.
No, CROWN CENTRAL BUSINESS DISTRICT Motel doesn't have a gym.