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Summary of reviewsQuality Hotel Lakeside in Bendigo has garnered praise for its picturesque location directly opposite Lake Weeroona. Guests appreciate the serene and scenic environment, perfect for morning strolls and conveniently close to Bendigo's city center. The proximity to restaurants, cafes and attractions makes it a favored spot for both leisure and family-friendly activities. Despite minor criticisms regarding the exterior and some inconsistencies with breakfast, the hotel's friendly and professional staff, cleanliness and overall convenience stand out.
Breakfast at Quality Hotel Lakeside often receives positive remarks for its variety and taste, especially noted for the buffet and specific dishes like poached eggs, although some guests found it overpriced or inconsistent in quality. The dinner experience, however, is frequently lauded for delicious and well-presented meals at fair prices. Dishes like clam linguini receive special mentions and both the restaurant setting and room service are appreciated for their convenience and quality.
The rooms at the hotel are commended for their cleanliness, spaciousness and modern amenities. Guests particularly enjoy the newly renovated sections and rooms with lake views. While some older rooms have been reported to need updates, the overall sentiment is one of satisfaction with the comfort and convenience offered. The staff at Quality Hotel Lakeside are consistently praised for their friendly and helpful demeanor, contributing significantly to the hotel's welcoming atmosphere.
WiFi connectivity at the hotel has received mixed reviews with some guests experiencing high-speed and reliable connections, while others faced issues with sketchy or unavailable service. The well-maintained pool is a favorite among visitors, offering a refreshing and enjoyable spot, especially for families. Parking is another positive aspect, frequently highlighted for its convenience and ample space.
The comfortable and sizable beds, especially in the recently renovated rooms, add to the pleasant stay, although there's some mixed feedback about pillows. Overall, Quality Hotel Lakeside provides a clean, comfortable and convenient environment, making it a commendable choice for travelers. The hotel's accessibility features, such as lift access and safety rails, ensure a comfortable stay for disabled guests as well. Show more
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Hotel with Parking
The hotel offers on-site parking facilities. Its location near the lake provides a scenic backdrop, and the parking makes it easy for guests to explore the surrounding areas by car.
Accessible Hotel
This hotel is listed as having accessible or disabled facilities. It offers accommodation options suitable for guests with mobility requirements.
Hotel with Outdoor Pool
Offers an outdoor swimming pool and is located opposite Lake Weeroona. Provides a relaxing environment with spacious rooms.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Room Types
King Room with Roll-In Shower - Disability Access/Non SmokingThe double room offers air conditioning, heating, as well as a private bathroom featuring a shower and a hairdryer. This double room provides a TV. The unit offers 1 bed.
One Bedroom Apartment with Living room - Non SmokingThe apartment's kitchen is available for cooking and storing food. The apartment offers air conditioning and heating, as well as a private bathroom featuring a hairdryer.
Two Bedroom Apartment with Living RoomThe suite's kitchen is available for cooking and storing food. The suite offers air conditioning and heating, as well as a private bathroom boasting a hairdryer.
King ExecutiveThe double room offers air conditioning, heating, as well as a private bathroom boasting a hairdryer. This double room features a TV. The unit has 1 bed.
Three Bedroom Apartment with Living RoomThe suite features air conditioning and heating, as well as a private bathroom boasting a hairdryer. The suite's kitchen is available for cooking and storing food. This suite offers a TV.
Executive TwinThe double room provides air conditioning, as well as a private bathroom featuring a hairdryer. The unit offers 2 beds.
Courtyard TwinThe double room features air conditioning, as well as a private bathroom boasting a hairdryer. The unit has 2 beds.
Courtyard Family Room (One King and Two Single Beds)The family room features air conditioning, as well as a private bathroom boasting a hairdryer. The unit has 3 beds.
Courtyard KingThe double room provides air conditioning, as well as a private bathroom featuring a hairdryer. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
The Quality Hotel Lakeside in Bendigo receives high praise for its excellent location, situated directly opposite the picturesque Lake Weeroona. Guests appreciate the hotel's proximity to the lake, which offers beautiful views and is great for morning strolls or jogging. The location is not only scenic but also conveniently close to the city center, making it easy to access restaurants, cafes and various attractions within Bendigo.
People commend the ease of finding the hotel and note that it is well-positioned for both leisure and family-friendly activities. The hotel's quiet and peaceful surroundings contribute to a relaxing stay, yet it remains central enough to be handy for guests visiting nearby points of interest.
Parking is convenient, often available right at the back door and many guests highlight the spacious and comfortable rooms. Some reviews mention the aesthetic appeal of the property, especially the newer rooms with lovely views of the lake.
Despite the occasional critique regarding the breakfast or the exterior not matching the initial photos, the positive feedback predominantly focuses on the friendly and professional staff, the cleanliness of the rooms and the overall convenience and beauty of the location. The repetitive emphasis on the location being across from Lake Weeroona cements it as a favored and attractive spot for those staying in Bendigo.
Breakfast
Guest reviews of the Quality Hotel Lakeside frequently highlight a range of experiences regarding breakfast. Many guests praised the buffet breakfast, noting its great selection and value. Fresh, tasty offerings and specific mention of dishes like poached eggs were appreciated by several visitors. The breakfast was often described as very good or even sensational with some guests enjoying dining in the on-site restaurant or the café with lovely lake views.
However, not all feedback was favorable. Some guests found the breakfast overpriced for what was offered. Common complaints included cold, undercooked food and limited variety. Discontent was expressed about the early end times for breakfast service and the absence of breakfast on Mondays. Inconsistent quality and service, such as empty trays in the buffet and unfriendly staff, were also noted.
Nevertheless, when breakfast was available, many found it a good start to the day, particularly appreciating the spacious restaurant and the picturesque lakeside location for a morning stroll. While improvements could be made, particularly with consistency, value and service, guests seemed to generally appreciate the breakfast experience at the hotel.
Dinner
The Quality Hotel Lakeside offers a dining experience that frequently receives high praise from its guests. Many reviews highlight the delicious and well-presented meals at fair prices with particular mentions of exceptional dishes like the clam linguini and superbly cooked dinners. The on-site restaurant is often noted for its convenient location, quick and friendly service and a good selection of local wines.
Guests appreciate the high quality and taste of the food, both in the restaurant and through evening room service, which many found to be fresh, hot and tasty. The dining area's atmosphere is described as lovely and the service from the staff, especially the food and beverage attendants, receives commendations for being fantastic and accommodating.
The hotel's coffee van, functioning as part of the dining amenities, is also mentioned favorably for serving great coffee. Despite a few frustrations about the restaurant being closed on certain days or for being understaffed, the overall consensus is that the meals at the restaurant are lovely and reasonably priced.
The hotel management's flexibility with no-penalty cancellations up to the day before arrival also leaves a positive impression. While there are occasional remarks about the food not meeting expectations or the restaurant being fully booked, these are outnumbered by positive comments about the great food, friendly service and the overall enjoyable dining experience at the Quality Hotel Lakeside.
Rooms
Quality Hotel Lakeside offers a diverse range of accommodations that largely receive positive feedback from guests. Cleanliness is a standout feature with many reviews emphasizing that the rooms and facilities are well-maintained and spotless. Guests frequently note that the rooms are spacious, modern and well-equipped, making them comfortable and convenient for both work and relaxation. The hotel offers rooms with beautiful lake views and large balconies, which add to the overall pleasant experience.
The renovated rooms and newer sections of the hotel receive praise for their modern décor, comfortable beds and efficient air conditioning systems, which are particularly appreciated in family rooms. The hotel provides various room sizes, including large apartments that are ideal for families, offering ample space and modern amenities. Guests also appreciate the functional layouts with some rooms featuring handy kitchen facilities and contemporary bathrooms.
However, there are mentions of older rooms that appear dated and sometimes have maintenance issues such as mold in the showers, dirty carpets or uncomfortable furniture. Some rooms near the train line are reported to be noisier, although this did not generally disrupt guests' stays. Despite these occasional negatives, the overall sentiment reflects satisfaction with room size, cleanliness and comfort.
In conclusion, Quality Hotel Lakeside is commended for its clean, spacious and modern accommodations, especially in the newly renovated sections. While older rooms may need updates, the hotel offers a comfortable and well-equipped environment, making it a solid choice for travelers looking for value and convenience near the lake.
Beds
Quality Hotel Lakeside garners positive feedback for its beds, particularly highlighting comfort and size. Guests frequently describe the beds as very comfortable with many mentioning the king-size beds specifically as a standout feature. The bedrooms themselves are noted as generously proportioned and well-appointed, adding to the overall appeal.
Several reviews mention the beds in the family rooms are convenient and practical with a separate room for children. In the newer part of the hotel, the large and modern rooms with king beds are consistently praised for their comfort. Additional features like double glazing help in providing a peaceful sleep environment.
Despite some scattered feedback about firmness or discomfort in a few instances, the majority consensus leans towards satisfaction with the bed quality. Pillows received mixed reviews; some found them comfortable while others felt they were too firm or unevenly stuffed.
Cleanliness and the quality of the bedding were also frequently mentioned positively with guests appreciating the nice linen and clean setups. Overall, Quality Hotel Lakeside provides a comfortable sleeping experience, suitable for both single and family stays, earning good marks for its bed comfort from most reviewers.
Cleanliness
Quality Hotel Lakeside has received consistently positive feedback for its cleanliness. Guests frequently highlighted that the rooms and facilities were very clean, comfortable and well-maintained. Many appreciated the recent renovations, noting that the rooms felt modern and spacious. The phrase spotless was recurrently used to describe the condition of both rooms and common areas, reinforcing a high standard of upkeep.
Reviewers also mentioned the cleanliness of important details such as bed linens and bathrooms, which were described as clean and fresh. The overall property was commended for being clean and tidy, contributing to a pleasant and comfortable stay. Guests found the beds to be comfortable and appreciated that the rooms were equipped with good amenities.
A few criticisms were noted, such as occasional oversight in cleaning certain areas like the shower, some light bulbs needing replacement and cobwebs near the lifts. However, these instances seemed to be exceptions rather than the rule with the majority of guests expressing satisfaction with the cleanliness and overall maintenance of the hotel.
In summary, Quality Hotel Lakeside is recognized for its high cleanliness standards, modern and well-maintained rooms and comfortable accommodations, making it a commendable choice for travelers seeking a clean and pleasant stay.
Staff
Quality Hotel Lakeside stands out for its remarkable team, consistently praised for their friendly and helpful demeanor. The staff members are described as exceptionally welcoming, courteous and always ready to assist guests. The reception team, in particular, receives high marks for being amazing, efficient and informative, making both check-in and check-out processes a breeze.
Guests often mention the lovely and warm nature of the staff, highlighting their ability to go beyond expectations to ensure a comfortable stay. The cleaning staff also receive commendations for their hard work and accommodating attitudes. Several reviews specifically note the staff's excellence in resolving booking errors and extending check-out times, demonstrating their commitment to customer satisfaction.
The restaurant staff, while generally described as pleasant and efficient, had mixed reviews regarding their knowledge about the food. Despite this, the overall sentiment towards the staff remains overwhelmingly positive with guests frequently mentioning their friendly smiles and helpful nature.
In summary, Quality Hotel Lakeside's standout feature is its excellent staff, who contribute significantly to the pleasant and welcoming atmosphere of the hotel.
Wi-Fi
Quality Hotel Lakeside offers a mixed experience when it comes to WiFi connectivity. Many guests appreciated the high-speed and reliable WiFi with some highlighting that the connection was strong throughout their stay. Streaming services like Netflix were easily accessible, indicating a robust internet service in certain areas of the hotel. Additionally, several reviews noted the availability of free Wi-Fi, which is always a welcome feature.
However, not all guests shared this positive experience. Some encountered significant issues, including instances of WiFi being sketchy, slow or completely unavailable. There were also reports of no WiFi service during public holidays and situations where guests had to switch to their phone data due to poor connectivity. A few reviews mentioned the need to pay for WiFi, which was not well-received.
Overall, while the hotel does offer good and even exceptionally high-speed WiFi for some, there are inconsistencies that can affect the overall experience.
Pool
The Quality Hotel Lakeside boasts a great pool that guests consistently praise for being clean and well-maintained. Especially suitable for hot days, this inviting pool becomes a highlight for many visitors looking to cool off and relax. The pool area is appreciated for its cleanliness and it offers an enjoyable experience that is suitable for families, as kids particularly enjoy it.
Despite no mention of quiet hours, the pool remains a lovely and tranquil spot for taking a dip. Additionally, its good size and clean facilities receive frequent commendations, making it a delightful feature of the hotel. Overall, the pool at Quality Hotel Lakeside appears to be a refreshing and well-kept amenity contributing significantly to guests' positive experiences.
Parking
The parking experience at Quality Hotel Lakeside generally receives positive feedback from guests. Many appreciate the ample parking spaces available, making it easy to find a spot. The convenience of on-site and off-street parking is frequently highlighted with some guests noting the safety of the parking areas. The proximity of parking spots to the back door and their adjacency to the hotel make it hassle-free for guests to access their rooms. Undercover parking is another advantage, providing added protection for vehicles.
While there are minor concerns, such as the signage within the basement car park needing improvement and the tight fit of some spaces, these do not overshadow the overall satisfaction. Some guests also pointed out the lack of specifically allocated parking spots, but the availability of free parking on site mitigates this issue. In a few instances, parking has been described as restrictive or a bit challenging, yet the general sentiment remains positive due to the ease and convenience offered. Overall, guests find the parking facilities at Quality Hotel Lakeside to be quite satisfactory.
Accessible
Quality Hotel Lakeside offers a range of features that cater well to guests with disabilities. The hotel boasts excellent lift access, making it simple for guests to move around and manage their luggage. The spacious, well-proportioned rooms with useful amenities provide a comfortable stay for all. Importantly, the hotel is equipped with accessibility features such as rails near the showers and toilets, ensuring safety and convenience in the bathrooms.
The property itself is conveniently located, making it easy to reach and get around. Guests will appreciate the ample covered parking and the central location, which adds to the overall convenience. The cleanliness of the entire hotel is consistently praised with thorough and regular cleaning ensuring a pleasant environment.
Staff at Quality Hotel Lakeside are particularly noted for their helpfulness and attentiveness to the needs of guests requiring accessible accommodations. While there was a minor issue reported with wet towels in one accessible suite, the general feedback highlights the staff's dedication to providing an accessible and comfortable experience.
Additional amenities like well-equipped kitchens and access to washing and dryer facilities add to the convenience, making guests feel right at home. The property checks many boxes for accessible travel, ensuring a comfortable and manageable stay for all its guests.
Outdoor Pool
Quality Hotel Lakeside features an outdoor pool area that has garnered predominantly positive reviews from its guests. Visitors found the pool to be a great and refreshing way to relax at the end of the day with the clean and spacious facilities being particularly enjoyable. Families noted that their children had a lot of fun in the pool. While some commented that the pool looks a bit dated and mentioned that there are no quiet hours, these aspects seemed to be minor details in an otherwise enjoyable experience. Guests also appreciated the lovely outdoor pool, despite noting that the advertised spa is more suited for toddlers with non-functional jets and cold water. Overall, the outdoor pool at Quality Hotel Lakeside provides a pleasant amenity for relaxation and enjoyment.
Yes, Quality Hotel Lakeside has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Hotel Lakeside.
No, Quality Hotel Lakeside doesn't allow dogs.
Yes, parking facilities are available at Quality Hotel Lakeside.