Hotel Benetusser
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Summary of reviewsHotel Benetusser is well-regarded for its strategic location in the quiet town of Benetússer, providing easy access to Valencia's city center via a 10-minute train ride. The hotel’s proximity to the railway station and various bus lines makes it an excellent choice for both leisure and event-driven travel. Guests appreciate the serene neighborhood and ample parking options, although some note the distance from central Valencia. The area around the hotel is filled with shops, bars and local attractions, enhancing the overall experience.
The breakfast buffet receives high praise for its quality, variety and completeness. Guests frequently describe it as excellent with a range of choices catering to different dietary needs including gluten-free and lactose-free options. Despite some minor critiques regarding the orange juice and occasional lack of variety, the breakfast experience is generally seen as a great start to the day.
Dining at the hotel is highlighted by its on-site pizzeria, which offers high-quality wood-fired pizzas praised for their delicious taste and affordability. However, the menu is somewhat limited and the restaurant’s irregular schedule, including closures on certain days, may require guests to seek alternative dining options nearby.
Rooms at Hotel Benetusser are typically spacious, clean and comfortable with many guests appreciating the peace and quiet. Nonetheless, several reviews indicate that the rooms could benefit from modern updates, as they sometimes feel outdated and suffer from minor issues like noisy air conditioning, small TVs and insufficient soundproofing. Despite these drawbacks, the rooms’ cleanliness and comfort are often highlighted.
Cleanliness is a strong point for the hotel, consistently receiving high marks from guests who commend the immaculate state of both the rooms and the facilities. The dedicated cleaning staff ensures daily upkeep, adding to the overall comfort and satisfaction of the stay.
The staff at Hotel Benetusser are recognized for their friendliness, efficiency and helpfulness. Guests frequently mention the excellent service provided by the reception team and the attentiveness of the cleaning and restaurant staff, making visitors feel welcomed and well-cared for during their stay.
WiFi connectivity is a mixed bag with some guests finding it reliable while others experience issues with weak signals in the rooms. For those requiring consistent internet access for work, this could be a potential drawback.
Parking options are diverse with free street parking available and a secure underground garage for a fee. While the garage offers safety and convenience, it can sometimes be cumbersome or fully booked, making advance planning advisable.
Hotel Benetusser is particularly family-friendly, offering spacious suites and quadruple rooms that cater well to families. The hotel’s amenities and activities ensure a pleasant stay for both parents and children, complimented by a variety of menu options for younger guests at breakfast.
The beds are generally comfortable and contribute to a restful night's sleep, although experiences vary with some guests finding them too soft or too hard. Despite these inconsistencies, the overall sentiment remains positive regarding bed comfort.
While some guests question the hotel’s four-star rating due to a perceived lack of amenities and dated facilities, the overall hospitality, cleanliness and convenient location make Hotel Benetusser a solid choice for travelers. The hotel also caters well to business travelers, though specific business amenities were not detailed in the reviews provided.
Categories
The breakfast buffet receives high praise for its quality, variety and completeness. Guests frequently describe it as excellent with a range of choices catering to different dietary needs including gluten-free and lactose-free options. Despite some minor critiques regarding the orange juice and occasional lack of variety, the breakfast experience is generally seen as a great start to the day.
Dining at the hotel is highlighted by its on-site pizzeria, which offers high-quality wood-fired pizzas praised for their delicious taste and affordability. However, the menu is somewhat limited and the restaurant’s irregular schedule, including closures on certain days, may require guests to seek alternative dining options nearby.
Rooms at Hotel Benetusser are typically spacious, clean and comfortable with many guests appreciating the peace and quiet. Nonetheless, several reviews indicate that the rooms could benefit from modern updates, as they sometimes feel outdated and suffer from minor issues like noisy air conditioning, small TVs and insufficient soundproofing. Despite these drawbacks, the rooms’ cleanliness and comfort are often highlighted.
Cleanliness is a strong point for the hotel, consistently receiving high marks from guests who commend the immaculate state of both the rooms and the facilities. The dedicated cleaning staff ensures daily upkeep, adding to the overall comfort and satisfaction of the stay.
The staff at Hotel Benetusser are recognized for their friendliness, efficiency and helpfulness. Guests frequently mention the excellent service provided by the reception team and the attentiveness of the cleaning and restaurant staff, making visitors feel welcomed and well-cared for during their stay.
WiFi connectivity is a mixed bag with some guests finding it reliable while others experience issues with weak signals in the rooms. For those requiring consistent internet access for work, this could be a potential drawback.
Parking options are diverse with free street parking available and a secure underground garage for a fee. While the garage offers safety and convenience, it can sometimes be cumbersome or fully booked, making advance planning advisable.
Hotel Benetusser is particularly family-friendly, offering spacious suites and quadruple rooms that cater well to families. The hotel’s amenities and activities ensure a pleasant stay for both parents and children, complimented by a variety of menu options for younger guests at breakfast.
The beds are generally comfortable and contribute to a restful night's sleep, although experiences vary with some guests finding them too soft or too hard. Despite these inconsistencies, the overall sentiment remains positive regarding bed comfort.
While some guests question the hotel’s four-star rating due to a perceived lack of amenities and dated facilities, the overall hospitality, cleanliness and convenient location make Hotel Benetusser a solid choice for travelers. The hotel also caters well to business travelers, though specific business amenities were not detailed in the reviews provided.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
Hotel Benetusser offers travelers a strategic location that caters well to those looking to explore Valencia and its surroundings. Situated in the quiet and pleasant town of Benetússer, the hotel is conveniently positioned near the railway station, making it an excellent choice for ease of transport. Guests appreciate the good connection to Valencia's city center with frequent trains providing a quick 10-minute journey to central Valencia. Additionally, bus lines and proximity to the Valencia ring road enhance connectivity, allowing for smooth commutes to various city attractions.
The hotel's location is particularly advantageous for those attending events like Las Fallas, where the convenience of public transport plays a crucial role. Safe underground parking and plenty of nearby parking options provide added convenience for those traveling by car.
While some reviews mention the distance from Valencia's city center as a drawback, the hotel's serene neighborhood and the accessibility via public transportation mitigate this concern. The surrounding area boasts a variety of shops, bars and appealing local spots, making it a pleasant base for exploring both Benetússer and Valencia. Overall, Hotel Benetusser is praised for its good value for money, cleanliness and well-maintained facilities, making it a commendable choice for visitors to Valencia.
Hotel Benetusser's breakfast offerings have generally received positive feedback from guests. Reviews highlight a consistently high quality with many noting the variety and completeness of the breakfast buffet. Descriptions such as "excellent," "amazing," and "very good" are frequently used, reflecting guest satisfaction with both the taste and diversity of options available.
Guests appreciate the buffet-style format, which provides a range of choices, including gluten-free bread and lactose-free milk, catering to different dietary needs. Pastries, in particular, are mentioned as plentiful and particularly enjoyable. Many found the breakfast to be hearty with an extensive and varied selection that includes everything needed for a satisfying meal.
While most reviews are positive, a few guests noted areas for improvement, such as the orange juice's quality and the buffet's variety. However, the overall sentiment remains favorable, pointing to a balanced and abundant breakfast experience that is well worth its cost. The breakfast area itself is described as nice and comfy, further enhancing the dining experience.
In summary, the breakfast at Hotel Benetusser is often praised for its quality, variety and completeness, offering a solid start to the day for guests.
Hotel Benetusser features a commendable dining experience primarily centered around its on-site pizzeria. Guests have widely praised the wood-fired pizzas, lauding their delicious taste and affordable pricing. The pizzeria is a standout, noted for its quality and the skill of the chef, making it a popular dinner choice.
However, it is important to note that the restaurant has limited offerings; mainly pizzas and a few salads, which might not satisfy those looking for a more varied or regional menu. Additionally, the restaurant does not operate every day, notably being closed on certain days such as Mondays and Tuesdays and there have been instances when it was closed unexpectedly, leading guests to seek dining options elsewhere.
For those who visit when the restaurant is open, the service and quality seem to consistently meet high standards, offering a pleasant and tasty dining experience. But given its limitations and schedule, potential guests might want to plan their meals accordingly or bear in mind other dining options nearby.
Hotel Benetusser offers rooms that are consistently described as spacious, clean and typically well-equipped. Many visitors appreciate the comfort and quiet of the rooms, providing a peaceful retreat. Guests also highlight that rooms are large and accommodating with some having modern facilities and elegant designs.
However, the hotel rooms are not without their flaws. While spaciousness is frequently cited as a positive feature, several reviews mention that the rooms feel outdated and could benefit from modern renovations. Issues such as noisy air conditioning units, small TV screens and lack of amenities like mini bars and coffee machines are commonly reported. Some guests also note that the room interiors, marked by old furniture and dark lighting, do not meet the expectations of a four-star hotel and noise from outside or adjacent rooms can be disturbing.
Several reviews suggest that the condition of the rooms, such as cracked windows, worn-out decor and minor cleanliness issues, detracts from the overall experience. Moreover, some rooms face unattractive interior courtyards filled with air conditioning units, which can be both noisy and unsightly. Despite these drawbacks, many guests still find the rooms to be well-maintained, offering a comfortable stay with very large and clean family and quadruple rooms available.
In summary, while the rooms at Hotel Benetusser are generally comfortable and spacious, many aspects fall short of four-star standards, pointing to the need for updates and better soundproofing to enhance the guest experience.
Hotel Benetusser's guests have a lot to say about the beds with most reviews highlighting their comfort as a major positive aspect. Guests frequently describe the beds as very comfortable, allowing for a good night's sleep. However, there are some inconsistencies in experiences that should be noted. Some guests found the beds too soft, while others felt they were quite hard. Complaints about the mattress and pillows not being comfortable pop up occasionally with several mentions of noisy bed frames and discrepancies in bed sizes.
Despite these concerns, the overall feedback leans toward comfort with many guests satisfied with the softness and cleanliness of the beds. Comfort seems to be a significant plus point with many guests stating they slept very well. However, issues like inadequate pillows, small bed sizes and some beds being uncomfortable were also noted. Those looking for a consistent double bed might find the availability lacking, as there were mentions of having to make do with single or twin beds.
In summary, while most guests at Hotel Benetusser find the beds very comfortable, there are some mixed reviews regarding the firmness of mattresses and the adequacy of pillows. The experiences of noise from bed frames and occasional issues with bed sizes did not deter the overall positive sentiment about bed comfort at the hotel.
Hotel Benetusser consistently receives high praise for its cleanliness, making it a comfortable choice for travelers. Reviews frequently highlight the immaculate state of the rooms and facilities with mentions of "very clean" and "cleanliness" appearing repeatedly. Guests value the professional service of the cleaning staff, noting daily upkeep of bed linen and towels. The rooms are described as clean, spacious and comfortable.
The hotel also meets its assigned category with visitors acknowledging both its modern features and excellent cleaning services. There are numerous mentions of the hotel's comprehensive breakfast offering, adding to the overall positive experience.
However, there are occasional mentions of areas needing improvement, such as internal cleaning and specific issues like a rusty tub or lack of soundproofing. Despite these, the overwhelmingly positive feedback about cleanliness and the professionalism of the staff makes Hotel Benetusser a reliable option for guests prioritizing hygiene and comfort during their stay.
The staff at Hotel Benetusser consistently receive high praise in guest reviews, highlighting their friendliness, helpfulness and attentiveness. Many guests commend the reception team for their excellent service and warm welcome with specific mentions of Mario and other desk staff who are both efficient and cordial. The team is noted for their politeness and willingness to assist with any issues, contributing to a positive overall experience.
Guests also remark on the hospitable nature of the cleaning and restaurant staff, who consistently display kindness and professionalism. Several reviews appreciate the personal touch provided by the manager, who makes an effort to ensure that guests feel at home. Whether it's the quick resolution of room issues or the attentive service at the cafeteria, the staff's constant attention to detail and customer satisfaction stands out.
However, there are occasional remarks about a few staff members' rudeness or lack of English proficiency with isolated incidents where guests felt the service was lacking. Despite these exceptions, the general consensus is overwhelmingly positive with many noting that staff members go above and beyond to make the stay enjoyable. This dedication to excellent service and hospitality makes Hotel Benetusser a standout choice for travelers.
Hotel Benetusser offers a varied experience with its WiFi connectivity. While some guests appreciated the WiFi, noting it was good and reliable, others found the WiFi signal did not reach their rooms effectively, resulting in slow and difficult connections. Despite these mixed reviews, the hotel ensures an internet connection that respects personal data privacy. However, guests looking to work online might face challenges due to inconsistent WiFi performance. Apart from WiFi, other amenities like hot water pressure seem to meet guests' expectations.
Parking at Hotel Benetusser offers a mix of options and experiences for guests. Many appreciate the convenience of free street parking available around the hotel, especially on Sundays. Guests highlighted the option of free parking in the streets or utilizing the hotel's underground garage for a fee of approximately 8-9€ per day. The underground garage is noted for its security and access via a car lift, though some found this system a bit cumbersome.
Private parking availability is limited and prior booking is suggested due to frequent full capacity. Late arrivals might find street parking challenging, occasionally needing to search in neighboring streets. For those who prioritize secure parking, the hotel’s garage is a practical choice despite the cost. Nonetheless, some guests found the fee for parking to be an inconvenience.
Overall, while parking can sometimes be difficult and spaces are tight, many still found manageable solutions either in the streets nearby or by using the hotel's facilities. Advance planning is recommended to secure a spot in the hotel’s garage, ensuring a smoother experience.
Hotel Benetusser offers a welcoming environment for families and provides various amenities that cater to both parents and children. The hotel features numerous family rooms, including large family suites and quadruple rooms, making it suitable for big families or family reunions. The accommodations are noted for being spacious and comfortable with the staff attentive and providing good service.
Families can enjoy a range of fun activities, creating an inviting atmosphere noted as perfect for kids and excellent for family vacations. The buffet includes a variety of children-friendly menu options, further emphasizing the hotel's family-oriented focus. Amenities such as cribs for young children reflect their commitment, though some guests mentioned temporary restrictions due to COVID-19.
Despite some minor concerns, such as occasional late-night noise from kids and fluctuating air conditioning effectiveness, the general consensus is that Hotel Benetusser excels as a family-friendly destination. Its proximity to local attractions adds to its convenience for families looking to explore the area. Overall, the hotel is highly praised for accommodating families, making it a top choice for those traveling with children.
Hotel Benetusser has received mixed feedback, predominantly questioning its advertised four-star rating. Many guests felt the hotel fell short of the expected standard with some comparing it to a three-star or even two-star establishment. Criticisms included a general lack of amenities typically found in four-star hotels, such as mini bars, gym facilities and a diverse breakfast menu that caters to all dietary preferences.
The facilities and equipment were described as outdated with reports of small beds, inadequate soundproofing and limited room amenities contributing to an underwhelming experience. The restaurant's irregular operation and the absence of basic bathroom necessities further detracted from the hotel’s perceived quality.
Although the staff received positive comments, the overall impression from the reviews suggests Hotel Benetusser does not meet the four-star standard it claims, leaving many guests with unmet expectations and a desire for an experience more befitting its advertised rating.
Hotel Benetusser emerges as a commendable choice for business travelers. Offering facilities that cater well to corporate needs, the hotel is ideal for short stays and work-related visits. Guests will find it conveniently situated close to key business locations in the city.
The hotel extends various business services, including a business center, business rooms and a business lounge. It is lauded especially for being great for business meetings and events with specific workshops and retreat packages available. The good wifi connectivity supports business usage effectively, ensuring a smooth work experience.
Despite its overall business-friendly environment, some reviews indicate that certain business amenities might be lacking or business support could be limited. However, these concerns are outweighed by the hotel's positive attributes like its easy parking and appealing value-for-price ratio for corporate stays.
While a few guests noted the facilities might not fully meet business needs, the general consensus recommends Hotel Benetusser as a perfect hotel for a business trip, making it an ideal option for professionals traveling for work.
Hotel Benetusser offers significant accessibility features that make it a suitable choice for guests with disabilities. The hotel provides accessible rooms and bathrooms, ensuring a comfortable stay for wheelchair users. Public areas are widely accessible and the overall accessibility is highly rated. Its location is easily accessible, ideal for visitors, particularly those planning to explore the City of Arts and Sciences. However, there are a few areas of concern, such as the need for an updated elevator and the requirement for a car lift for certain accessibility needs. Despite these minimal drawbacks, the hotel largely caters well to guests with disabilities.
Hotel Benetusser is classified as a 4-star hotel and boasts a very clean and well-maintained property. Guests often describe the facilities as very luxurious and give credit to the cleanliness. However, some reviews indicate that the hotel feels outdated for its luxury status and is not quite up to the standards expected from a 4-star establishment. The luxury experience was seen as underwhelming by some with reports of lacking certain 4-star features and services. Additionally, a few guests felt that the luxurious feel was absent, making it not entirely worth the luxury price. While the hotel maintains a good reputation for its cleanliness and some luxurious aspects, it seems that there is room for improvement to fully meet the expectations associated with a 4-star rating.
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Location
The hotel's location is particularly advantageous for those attending events like Las Fallas, where the convenience of public transport plays a crucial role. Safe underground parking and plenty of nearby parking options provide added convenience for those traveling by car.
While some reviews mention the distance from Valencia's city center as a drawback, the hotel's serene neighborhood and the accessibility via public transportation mitigate this concern. The surrounding area boasts a variety of shops, bars and appealing local spots, making it a pleasant base for exploring both Benetússer and Valencia. Overall, Hotel Benetusser is praised for its good value for money, cleanliness and well-maintained facilities, making it a commendable choice for visitors to Valencia.
Breakfast
Guests appreciate the buffet-style format, which provides a range of choices, including gluten-free bread and lactose-free milk, catering to different dietary needs. Pastries, in particular, are mentioned as plentiful and particularly enjoyable. Many found the breakfast to be hearty with an extensive and varied selection that includes everything needed for a satisfying meal.
While most reviews are positive, a few guests noted areas for improvement, such as the orange juice's quality and the buffet's variety. However, the overall sentiment remains favorable, pointing to a balanced and abundant breakfast experience that is well worth its cost. The breakfast area itself is described as nice and comfy, further enhancing the dining experience.
In summary, the breakfast at Hotel Benetusser is often praised for its quality, variety and completeness, offering a solid start to the day for guests.
Dinner
However, it is important to note that the restaurant has limited offerings; mainly pizzas and a few salads, which might not satisfy those looking for a more varied or regional menu. Additionally, the restaurant does not operate every day, notably being closed on certain days such as Mondays and Tuesdays and there have been instances when it was closed unexpectedly, leading guests to seek dining options elsewhere.
For those who visit when the restaurant is open, the service and quality seem to consistently meet high standards, offering a pleasant and tasty dining experience. But given its limitations and schedule, potential guests might want to plan their meals accordingly or bear in mind other dining options nearby.
Rooms
However, the hotel rooms are not without their flaws. While spaciousness is frequently cited as a positive feature, several reviews mention that the rooms feel outdated and could benefit from modern renovations. Issues such as noisy air conditioning units, small TV screens and lack of amenities like mini bars and coffee machines are commonly reported. Some guests also note that the room interiors, marked by old furniture and dark lighting, do not meet the expectations of a four-star hotel and noise from outside or adjacent rooms can be disturbing.
Several reviews suggest that the condition of the rooms, such as cracked windows, worn-out decor and minor cleanliness issues, detracts from the overall experience. Moreover, some rooms face unattractive interior courtyards filled with air conditioning units, which can be both noisy and unsightly. Despite these drawbacks, many guests still find the rooms to be well-maintained, offering a comfortable stay with very large and clean family and quadruple rooms available.
In summary, while the rooms at Hotel Benetusser are generally comfortable and spacious, many aspects fall short of four-star standards, pointing to the need for updates and better soundproofing to enhance the guest experience.
Beds
Despite these concerns, the overall feedback leans toward comfort with many guests satisfied with the softness and cleanliness of the beds. Comfort seems to be a significant plus point with many guests stating they slept very well. However, issues like inadequate pillows, small bed sizes and some beds being uncomfortable were also noted. Those looking for a consistent double bed might find the availability lacking, as there were mentions of having to make do with single or twin beds.
In summary, while most guests at Hotel Benetusser find the beds very comfortable, there are some mixed reviews regarding the firmness of mattresses and the adequacy of pillows. The experiences of noise from bed frames and occasional issues with bed sizes did not deter the overall positive sentiment about bed comfort at the hotel.
Cleanliness
The hotel also meets its assigned category with visitors acknowledging both its modern features and excellent cleaning services. There are numerous mentions of the hotel's comprehensive breakfast offering, adding to the overall positive experience.
However, there are occasional mentions of areas needing improvement, such as internal cleaning and specific issues like a rusty tub or lack of soundproofing. Despite these, the overwhelmingly positive feedback about cleanliness and the professionalism of the staff makes Hotel Benetusser a reliable option for guests prioritizing hygiene and comfort during their stay.
Staff
Guests also remark on the hospitable nature of the cleaning and restaurant staff, who consistently display kindness and professionalism. Several reviews appreciate the personal touch provided by the manager, who makes an effort to ensure that guests feel at home. Whether it's the quick resolution of room issues or the attentive service at the cafeteria, the staff's constant attention to detail and customer satisfaction stands out.
However, there are occasional remarks about a few staff members' rudeness or lack of English proficiency with isolated incidents where guests felt the service was lacking. Despite these exceptions, the general consensus is overwhelmingly positive with many noting that staff members go above and beyond to make the stay enjoyable. This dedication to excellent service and hospitality makes Hotel Benetusser a standout choice for travelers.
Wi-Fi
Parking
Private parking availability is limited and prior booking is suggested due to frequent full capacity. Late arrivals might find street parking challenging, occasionally needing to search in neighboring streets. For those who prioritize secure parking, the hotel’s garage is a practical choice despite the cost. Nonetheless, some guests found the fee for parking to be an inconvenience.
Overall, while parking can sometimes be difficult and spaces are tight, many still found manageable solutions either in the streets nearby or by using the hotel's facilities. Advance planning is recommended to secure a spot in the hotel’s garage, ensuring a smoother experience.
Family
Families can enjoy a range of fun activities, creating an inviting atmosphere noted as perfect for kids and excellent for family vacations. The buffet includes a variety of children-friendly menu options, further emphasizing the hotel's family-oriented focus. Amenities such as cribs for young children reflect their commitment, though some guests mentioned temporary restrictions due to COVID-19.
Despite some minor concerns, such as occasional late-night noise from kids and fluctuating air conditioning effectiveness, the general consensus is that Hotel Benetusser excels as a family-friendly destination. Its proximity to local attractions adds to its convenience for families looking to explore the area. Overall, the hotel is highly praised for accommodating families, making it a top choice for those traveling with children.
4 Star
The facilities and equipment were described as outdated with reports of small beds, inadequate soundproofing and limited room amenities contributing to an underwhelming experience. The restaurant's irregular operation and the absence of basic bathroom necessities further detracted from the hotel’s perceived quality.
Although the staff received positive comments, the overall impression from the reviews suggests Hotel Benetusser does not meet the four-star standard it claims, leaving many guests with unmet expectations and a desire for an experience more befitting its advertised rating.
Business
The hotel extends various business services, including a business center, business rooms and a business lounge. It is lauded especially for being great for business meetings and events with specific workshops and retreat packages available. The good wifi connectivity supports business usage effectively, ensuring a smooth work experience.
Despite its overall business-friendly environment, some reviews indicate that certain business amenities might be lacking or business support could be limited. However, these concerns are outweighed by the hotel's positive attributes like its easy parking and appealing value-for-price ratio for corporate stays.
While a few guests noted the facilities might not fully meet business needs, the general consensus recommends Hotel Benetusser as a perfect hotel for a business trip, making it an ideal option for professionals traveling for work.
Accessible
Luxury
No, Hotel Benetusser doesn't have any pool.
No, a spa isn't available at Hotel Benetusser.
No, Hotel Benetusser doesn't allow dogs.
Yes, parking facilities are available at Hotel Benetusser.
No, Hotel Benetusser doesn't have a gym.
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