Aquantis Bensersiel

Bensersiel 53.67347000, 7.57280900 , Taddigshörn 200 (Show on Map)
7.7
Good


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Summary of reviewsAquantis Bensersiel enjoys a multitude of positive reviews across various categories, contributing to its reputation as a beloved accommodation choice for travelers seeking both convenience and comfort. Its central location stands out prominently, offering guests easy access to beaches, the harbor and local amenities including shops, bakeries and restaurants. This advantageous positioning, combined with a serene and quiet environment, makes it ideal for families and beachgoers.

The breakfast service receives mixed feedback with many guests appreciating the variety and quality of the buffet. There is, however, some discontent regarding its price and value for money, particularly among families. On the other hand, the dining experience at the in-house restaurant, Peter Pan, is highly praised for its delicious offerings, though availability can be a challenge, necessitating early reservations.

Accommodation at Aquantis Bensersiel is generally described as practical and well-maintained with spacious and clean rooms that, despite their somewhat outdated décor, meet the guests' needs. The inclusion of kitchenettes in many rooms adds to the convenience for those who prefer self-catering. The cleanliness of the hotel is consistently highlighted with both the rooms and common areas, including the swimming pool, receiving positive remarks.

The staff at Aquantis Bensersiel are frequently commended for their friendliness and helpfulness with special mentions of the reception and housekeeping teams contributing to the welcoming atmosphere. The efficient check-in process and additional amenities like a secure bicycle garage and sauna further enhance the guest experience.

The swimming pool is another standout feature, praised for its size, cleanliness and comprehensive amenities catering to all ages, making it a favorite spot for relaxation. Additionally, the hotel offers satisfactory parking options with ample spaces available for both cars and bicycles, albeit with some concerns about the narrow and tight spaces.

However, feedback on the beds is varied with numerous guests expressing dissatisfaction with the comfort levels, highlighting issues such as hard mattresses, outdated bed frames and noisy beds. This indicates an area in need of significant improvement.

In summary, Aquantis Bensersiel excels in providing a centrally located, clean and family-friendly environment with commendable staff and convenient amenities. While there are areas for improvement, particularly with the breakfast pricing and bed comfort, the overall experience remains positive, making it a favored choice for many travelers.
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Aparthotel with Swimming Pool
This hotel offers a spa area with a pool and a children's pool. Guests can enjoy the indoor swimming pool, saunas, and bright rooms and self-catering apartments. It is centrally located in Bensersiel, near the beach and the Wadden Sea UNESCO World Heritage Site.

  Indoor Pool    Children's Pool    Pool Water Slide  


Accessible Aparthotel
Aquantis Bensersiel offers accessible rooms and facilities for disabled guests. The main building has a lift for easy access to all levels.

3-Star Aparthotel
This aparthotel provides bright rooms and self-catering apartments, a spa area with a pool, and restaurant service for breakfast and dinner. It is centrally located, a 10-minute walk from the beach, and offers free WiFi. Reviews indicate a good location (9.4 on Booking.com).

Aparthotel with Pool Water Slide
Features indoor swimming pools with slides and play equipment for children. Offers a family-oriented water experience.

Aparthotel with Indoor Pool
Features a large 175 m² heated indoor pool with spring bubble stations, neck showers, a counter-current system, and a rock landscape with waterfall and slide, as well as a children's pool. The wellness area also includes saunas and a steam bath.

Aparthotel with Parking

Aparthotel with Children's Pool

Room Types
Studio (2 Adults) Meals and room service are available for an extra fee.

Holiday Flat (4 adults) Meals and room service are available for an extra fee. Pets are not allowed in this building or its grounds.

Apartment (4 Adults) Meals and room service are available for an extra fee. It is a two-room apartment.

Guest Reviews
7.7
Good
Location
Aquantis Bensersiel boasts an exceptional central location that consistently receives praise from guests. Whether it’s the ease of access to the beach, shopping facilities or a variety of nearby restaurants and cafes, everything is within a short walking distance. The hotel’s proximity to the beach, just a few minutes' walk away, is particularly noteworthy, making it an ideal spot for visitors looking to enjoy the seaside.

Guests highlight the convenience of being steps away from the beach, the harbor and even the ferry terminal to Langeoog island. The situation in the village of Bensersiel also adds to its charm, offering a tranquil yet accessible setting. Many reviews commend the strategic placement just behind the dike, which provides beautiful sea views and easy beach access. Additionally, the central but quiet location ensures a peaceful stay without compromising on accessibility to village amenities.

The hotel’s central position also offers easy access to various shops, bakeries, supermarkets and dining options, all of which are just a short stroll away. For families, the location is noted as optimal with amenities such as a swimming pool and sauna within the hotel and plenty of nearby attractions suitable for children. The convenience of everything being close by, including parking facilities and secure bicycle storage, further enhances the guests’ experience.

Overall, Aquantis Bensersiel’s location is repeatedly described as perfect, making it a favorite for beachgoers and families seeking a blend of relaxation and convenience in a picturesque seaside village.

Breakfast
The breakfast experience at Aquantis Bensersiel, as gleaned from guest reviews, evokes mixed reactions. On the positive side, many guests found the breakfast very good, satisfactory and even fantastic with a rich and appealing buffet that included everything one might desire on a vacation. Fresh rolls and a large selection of food added to the appeal and convenience was noted as breakfast could be easily added for the next day.

Many appreciated the variety and quality, describing it as super good and great. Some guests also enjoyed the collaboration restaurant and found the breakfast there to be very good.

However, several guests felt that the breakfast was not worth the high price, particularly highlighting the cost as a deterrent for families and noting a lack of value for money. There were also critiques about the breakfast being too expensive or not meeting expectations for its price. Some found it spartan, temporarily poorly organized and lacking in replenishment. Others mentioned the inconvenience of having to book the service separately with breakfast often not included in the room rate.

Alternatives like preparing breakfast in the apartment or dining at the Peter Pan restaurant were appreciated, especially since the latter was noted for its good food. Overall, while the breakfast received praise for its quality and variety, price and value concerns were recurring themes among the reviews.

Dinner
Guests at Aquantis Bensersiel have mostly positive feedback regarding dining at the hotel, particularly highlighting the restaurant Peter Pan. The cuisine there is frequently described as very delicious and excellent, which seems to be a standout feature of the establishment. Despite the quality, some guests feel the dinner prices are high and there are logistical challenges, such as the restaurant being constantly occupied and closing early. Reservations are essential due to limited availability and the restaurant's popularity.

In the surrounding area, dining options receive mixed reviews. Besides Peter Pan, other nearby eateries and snack stands are considered mediocre. There are four restaurants within walking distance of the hotel, but they appear to be insufficient for the demand, making early reservations a necessity.

Overall, while the food quality, particularly at Peter Pan, is praised, guests face challenges with availability and variety, especially those looking for vegan options, which need improvement in the area.

Rooms
Aquantis Bensersiel offers a practical and well-maintained accommodation option for travelers seeking a comfortable stay. Though some guests found the rooms to be old-fashioned and in need of modernization, they frequently praised their cleanliness and spaciousness. The apartments equipped with kitchenettes prove to be highly functional, making them ideal for those who prefer self-catering. Many rooms come with a balcony, offering pleasant views and a serene environment.

Guests consistently noted the hotel's cleanliness and the ample storage space within the rooms. Despite the outdated decor and amenities, such as older bathrooms and basic kitchen equipment, the overall functionality of the rooms was appreciated. Sound levels varied with some visitors finding the rooms sufficiently quiet and others noting a certain level of noise.

For families, the presence of baby cots and high chairs was a noted convenience, although the rooms were occasionally considered not child-friendly. The size of the apartments was generally regarded as adequate, providing enough space for comfort.

The establishment's central location and proximity to the beach add to its appeal, alongside amenities like the swimming pool and sauna. While improvements could be made to bring the facilities up to date, the overall experience at Aquantis Bensersiel leans towards comfortable and practical lodging.

Beds
Guests' experiences with the beds at Aquantis Bensersiel have been a mixed bag, reflecting a wide range of comfort levels and conditions. For some, the beds and pillows were comfortable with a few appreciating that they were already made upon arrival. However, many reviews indicated significant issues. Common complaints included hard, uncomfortable mattresses and pillows, worn-out and outdated bed frames and beds that were either too narrow or too low. Several guests found the beds squeaky and noisy and a number highlighted the discomfort of the sofa beds as well. While a few found some beds satisfactory, a general consensus pointed towards the need for urgent renewal and better maintenance to enhance the sleeping experience at the establishment.

Cleanliness
Aquantis Bensersiel consistently impresses visitors with its high standards of cleanliness, making it a preferred choice for many. The hotel's rooms are frequently described as very clean, tidy and spacious, which contributes to an overall sense of comfort and satisfaction among guests. The swimming pool is another highlight, often commended for being exceptionally clean and well-maintained.

In addition to the spotless accommodations, the hotel staff receive accolades for their friendliness and efficiency, playing a significant role in maintaining the hotel's pristine condition. Although there are occasional lapses, such as outdated furnishings or isolated issues with cleanliness in specific rooms, the general consensus is overwhelmingly positive.

The hotel's cleanliness extends beyond the individual rooms to include common areas like the reception hall and the swimming pool area. This commitment to cleanliness ensures that guests can relax and enjoy their stay with peace of mind.

Overall, despite some minor setbacks, Aquantis Bensersiel stands out for its dedication to cleanliness and hospitality, making it a reliable choice for travelers seeking a clean and welcoming place to stay.

Staff
Aquantis Bensersiel boasts an admirable standard of hospitality, frequently praised by guests. The staff stand out for their consistent friendliness and willingness to accommodate various needs. Visitors commonly highlight the overall team's politeness, competence and helpful nature. The reception staff, in particular, receives warm recognition for their approachable and supportive demeanor.

Housekeeping and breakfast service members are specifically noted for being attentive and helpful, contributing to the clean and welcoming atmosphere of the hotel. The efficient check-in process ensures a smooth start to the stay, while additional amenities such as the secure bicycle garage and sauna receive positive remarks.

A few reviews point out less favorable interactions with certain reception staff, particularly relating to booking experiences, but these are isolated incidents. Generally, the staff’s open-minded attitude and attention to customer requests leave a lasting positive impression on visitors.

Overall, the commendations suggest a dedicated and amiable team, making Aquantis Bensersiel a welcoming choice for travelers.

Pool
Aquantis Bensersiel boasts an exceptional swimming pool, frequently praised by guests for its size, cleanliness and extensive amenities. Visitors have highlighted the hotel's indoor pool as a perfect retreat, especially in bad weather, making it a notable alternative for relaxation. The facility is appreciated for its long opening hours, from 8 am to 9 pm, ensuring ample time for enjoyment. Families particularly value the shallow water area for babies, a non-swimmer section, a swimmer region, a slide and various bubble jets catering to all ages.

The pool area, along with a sauna, offers a soothing experience with many reviews emphasizing its well-maintained, clean environment. The heated pool, kept at a comfortable 30°C, provides a constant opportunity for a refreshing dip. There's also mention of adequate storage space in the pool room, adding to the convenience for guests. The proximity to shops and restaurants enhances the overall appeal, making it a great spot for both swimming and unwinding. Overall, the swimming pool at Aquantis Bensersiel consistently rounds off a vacation, offering a wonderful, enjoyable experience for guests.

Parking
Aquantis Bensersiel offers a variety of parking options that largely satisfy its guests. The hotel provides free parking spaces directly opposite the accommodation, ensuring convenience and accessibility. Many reviews highlight that there are always enough parking spaces available, describing the parking for hotel guests as very good. Additionally, the hotel issues a parking card for a public parking lot, which further eases the parking situation.

Guests appreciated the considerate touches, such as the good parking options not only for cars but also for bicycles, both of which are free of charge. The staff's helpfulness and the overall ease of parking were noted positively.

However, some reviews pointed out that the parking spaces can be narrow and tight, which might be a concern for larger vehicles. Despite some challenges with the size of the spaces, many guests still found sufficient free parking readily accessible. Overall, while there are minor issues regarding space tightness, the parking facilities at Aquantis Bensersiel generally meet the needs of its guests effectively.


Yes, Aquantis Bensersiel has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Pool Water Slide.

No, a spa isn't available at Aquantis Bensersiel.

No, Aquantis Bensersiel doesn't allow dogs.

Yes, parking facilities are available at Aquantis Bensersiel.

No, Aquantis Bensersiel doesn't have a gym.

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