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Summary of reviewsCitybox Bergen City is highly praised for its exceptional location in the heart of Bergen, offering easy access to central train and bus stations, major attractions such as Bryggen and the harbor, as well as cultural landmarks like the Kode Museum and Grieghallen. Guests appreciate the proximity to shops, restaurants and supermarkets, enhancing convenience and making it suitable for exploring the city on foot. The hotel's central position is described as lively yet quiet, providing an ideal atmosphere for a comfortable stay.
For dining, while the hotel does not offer breakfast directly, it partners with nearby cafes and restaurants. Guests have mixed experiences with these options, some finding them reasonably priced and of good quality, while others report them as basic or occasionally lacking provisions. The communal kitchen facilities available at the hotel are a popular alternative, allowing guests to prepare their own meals. For dinner, the proximity to excellent eateries, including a Thai restaurant, Vietnamese restaurant and pizzeria, offers ample choices. The shared dining area and community kitchen further enhance the dining experience for guests.
The hotel's rooms are generally well-received for their cleanliness, comfort and modern amenities. Guests frequently praise the comfortable beds and effective showers. While some rooms are noted as small, the overall feedback highlights them as clean, well-maintained and good value for money. The automated check-in and check-out process is found to be efficient, although noise isolation can be an issue and occasional minor maintenance problems are reported.
Citybox Bergen City stands out for its high standards of cleanliness. Both private rooms and common areas, including the shared kitchen, are consistently described as spotless and well-maintained. The staff receive high marks for their friendliness, attentiveness and helpfulness, contributing to a welcoming and supportive atmosphere. Despite the hotel's reliance on digital automation, human assistance is readily available and praised for efficiently handling guest issues.
The hotel's Wi-Fi service is generally satisfactory with many guests finding it strong and reliable. While there are occasional reports of weak signals or outages, the overall feedback indicates a positive experience. Families find Citybox Bergen City accommodating with spacious family rooms, kids' games and useful common areas. The hotel's central location also makes it convenient for family outings around the city.
Located in a vibrant part of Bergen, the hotel provides easy access to lively nightlife and a variety of restaurants and bars. Guests appreciate the convenient location for experiencing the city’s nightlife, although some noise disturbances from nearby bars and street traffic are noted, especially on weekends.
The beds at Citybox Bergen City receive numerous positive reviews for their comfort, contributing significantly to a good night's sleep. While a few guests find the beds too soft, the overall consensus highlights the hotel's commitment to providing a restful stay.
In summary, Citybox Bergen City offers a commendable and budget-friendly option for travelers seeking a clean, comfortable and centrally located stay in Bergen, Norway. With modern amenities, helpful staff and convenient dining and entertainment options nearby, it provides a strong foundation for an enjoyable visit. Show more
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Hotel Taking Steps Towards Sustainability
This Green Key certified hotel implements several sustainable practices. These include energy efficiency with LED lights, water conservation with low-flow fixtures, using eco and allergy-friendly cleaning products, and having a recycling program for various waste types.
Dog Friendly Hotel
This hotel is dog-friendly.
Accessible Hotel
This hotel is wheelchair accessible and has elevators for access to upper floors. Grab bars are available near toilets.,
3-Star Hotel
This hotel is centrally located and offers affordable design accommodations. It features a rooftop terrace with city views and complimentary wireless internet access, making it a practical choice for budget-conscious travelers who still value comfort and connectivity.
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Room Types
Family RoomThis brightly decorated family room features a work desk and a private bathroom with shower. Some have a seating area.
Small Double RoomFeatures a work desk and a private bathroom with shower.
There is no space for extra beds.
Double RoomThis brightly decorated double room features a work desk. Some have a seating area. The private bathroom has a shower.
Single RoomThis brightly decorated single room has a work desk a private bathroom with shower. Some have a seating area.
There is no space for extra beds.
Twin RoomThis brightly decorated twin room features a work desk. Some have a seating area. The private bathroom has a shower.
Junior SuiteThis brightly decorated suite includes a work desk. Guests can relax in the seating area while enjoying the flat-screen TV with satellite channels. The private bathroom is equipped with a shower.
Guest Reviews
8.2
Very Good
Location
Citybox Bergen City has received widespread praise for its exceptional location. Nestled in the heart of Bergen, the hotel offers guests easy access to a variety of key spots. It is conveniently close to the central train and bus stations, making it ideal for travelers relying on public transport. The proximity to Bryggen, the harbor and the city's main attractions means that tourists can explore the city comfortably on foot.
Guests appreciate the hotel's strategic position near numerous shops, restaurants and supermarkets, which enhances the overall convenience of their stay. It's also noted for being near cultural landmarks like the Kode Museum and Grieghallen, adding to its appeal for those interested in Bergen's rich heritage and arts scene.
Visitors find the easy reach to the airport tram link and availability of parking nearby particularly useful. The hotel’s central location is described as both lively and quiet, providing a balanced atmosphere for a comfortable stay. Overall, Citybox Bergen City is highly regarded not only for its excellent location but also for being clean, modern and a good value for money.
Breakfast
For guests staying at Citybox Bergen City, breakfast can be somewhat of a mixed experience. The hotel itself does not directly offer breakfast, instead partnering with nearby cafes and restaurants. Some guests appreciate the reasonable price of 129 NOK and the varied selections available in these affiliated establishments, finding the breakfast to be simple but of good quality. Others, however, report limited food options and poor quality, considering the offerings to be very basic and sometimes meager.
Several reviews highlight the convenience of using the communal kitchen facilities at the hotel, which include refrigerators, microwaves and toasters, allowing guests to prepare their own breakfast if they prefer. There are also discounts for breakfast at partner locations, although some feel that these deals do not make the meals reasonably priced.
While there are several nearby cafes and bars where breakfast can be purchased with one described as offering a "complete breakfast," it's noted that these can sometimes run out of provisions or be closed unexpectedly, leading to frustration. For guests seeking a more robust breakfast experience, it may be beneficial to explore the numerous other breakfast spots in the vicinity or make use of the communal kitchen to tailor their morning meal to their own tastes.
Dinner
Citybox Bergen City offers guests a convenient and comfortable dining experience, highlighted by proximity to a variety of excellent eateries. Directly opposite the hotel, guests can enjoy dining at a well-regarded Thai restaurant, a Vietnamese restaurant and an affiliated pizzeria that allows diners to order from the next door Pizzeria Hoggorm and enjoy their meal in the hotel's bar area. Moreover, the area around the hotel features plenty of nice places to eat and drink, including an excellent sandwich shop and several other nearby restaurants and bars.
The hotel itself offers a splendid dining area downstairs, equipped with a coffee vending machine, microwave and seating space where guests can comfortably have breakfast or dinner. For added convenience, there is a community kitchen in the reception area with a general refrigerator, free coffee and other useful amenities like a toaster and kettle. The presence of a communal fridge, although quite full at times, is beneficial for those seeking easy access to stored food.
Additionally, the hotel's collaboration with the adjacent cafe works seamlessly, particularly for breakfast, providing guests with more dining flexibility. Though there are some minor drawbacks, such as the occasional inaccessibility of the corner cafe at lunch and the lack of in-room refrigerators, the overall dining options are ample and easily accessible, ensuring that guests have numerous choices for enjoying meals during their stay. The comfortable and clean accommodations further enhance the overall positive experience at Citybox Bergen City.
Rooms
The rooms at Citybox Bergen City have received a range of feedback with an emphasis on cleanliness, comfort and modern amenities. Guests frequently praised the comfort of the beds and the effectiveness of the showers. Many found the rooms well-furnished, spacious and ideal for short stays. The communal kitchen areas were noted for their cleanliness and utility with some rooms offering lovely views of Fløyen mountain and downtown Bergen.
On the positive side, a majority of reviews highlighted how clean and comfortable the rooms were, describing them as modern, well-maintained and adequately equipped. Larger rooms were particularly appreciated, offering plenty of space with comfortable beds and good-sized bathrooms. Many guests also found the automated check-in and check-out process straightforward and efficient.
However, some guests mentioned that the rooms could be quite small, sometimes feeling cramped, especially when traveling with additional luggage. Noise isolation seemed to be an issue with some guests hearing noise from the hallways or neighboring rooms. Additionally, a few rooms had minor maintenance issues such as broken heating systems or missing bathroom shelves, but generally, these were addressed promptly by the staff.
Despite some drawbacks, the hotel overall was found to provide good value for money, especially considering its central location, close proximity to the train station and modern facilities. The practicality and cleanliness of the rooms made it a desirable choice for short-term stays in Bergen.
Beds
Citybox Bergen City has received numerous positive reviews regarding their beds. The consensus among guests indicates that the beds are exceptionally comfortable, often described as cozy, clean and well-maintained. Numerous guests found the beds to be very comfortable, contributing significantly to a good night's sleep. The rooms, too, are highlighted as comfortable with some commenting on the modern furnishings and high quality of bedding and pillows.
However, there are some recurring mentions of the beds being too soft for a few guests' preferences and some reviews pointed out issues such as mattresses with a slight sink on one side or the size of the beds feeling small for two people. Despite these minor drawbacks, the overall feedback suggests that the beds at Citybox Bergen City are generally well-regarded, providing a strong foundation for a restful stay.
With beds that many described as the most comfortable of their trips and a combination of supportive mattresses and clean, fresh linen, it's clear that Citybox Bergen City prioritizes guest comfort in their room setups. For travelers seeking a reliable and restful place to stay, this hotel seems to be an excellent choice.
Cleanliness
Citybox Bergen City has received strong commendations for its high standards of cleanliness. Guests consistently describe the hotel as very clean with an emphasis on the spotless condition of both private rooms and common areas. The shared kitchen and communal spaces also receive positive remarks for their tidiness and regular maintenance.
Rooms, though often mentioned as small, are praised for their cleanliness, comfort and modern amenities. Many reviews highlight the simple yet functional design, which ensures a practical and comfortable stay. The bathrooms are frequently noted for their cleanliness and good shower facilities.
While most guests experienced impeccably clean environments, a few reviews did mention occasional lapses in housekeeping, such as dirty windows or floors. However, these instances appear to be exceptions rather than the rule.
Overall, Citybox Bergen City stands out for its excellent maintenance, practical facilities and consistent delivery on cleanliness, making it a reliable choice for travelers looking for a clean and comfortable accommodation in Bergen.
Staff
Citybox Bergen City receives high marks for its staff from a majority of guest reviews. Described as friendly, helpful and attentive, the hotel staff create a welcoming atmosphere, always ready to assist travelers. Instances of staff going above and beyond, such as providing additional towels or extending stays for late flights, underscore their commitment to guest satisfaction. Despite the modern, automated check-in system, human assistance is readily available when needed, ensuring smooth operations even with occasional technical issues.
Specific team members, such as Ms. Behnaz and Martin, have been praised for their exceptional customer service and professional demeanor. Many guests appreciated the prompt and efficient handling of issues like heating problems and key card malfunctions. Communication with the hotel staff, whether in person or through booking platforms, was often described as satisfactory and responsive.
However, a few negative comments highlight sporadic issues with staff interaction, mentioning unhelpful attitudes or lack of assistance. These occurrences seem isolated amidst the overwhelmingly positive feedback, which frequently notes the supportive and accommodating nature of the team.
In conclusion, while Citybox Bergen City's reliance on digital automation might limit face-to-face interactions, the presence of a dedicated and courteous staff ensures that guests receive substantial support and a pleasant stay.
Wi-Fi
Citybox Bergen City offers a generally positive WiFi experience for guests. Many highlighted the strong and excellent Wi-Fi signal, noting it functions well and supports high-speed internet. Free Wi-Fi access is available and it is described as more than sufficient for typical use. Some guests were pleased with the availability of Wi-Fi in rooms and communal areas like the lobby, where free coffee and a microwave are also offered.
However, a few guests experienced challenges, reporting weak signals, unsecured connections and occasional outages. While many found the internet connection fast and reliable, there were instances where the WiFi did not work in some rooms or had poor access. Despite isolated issues, the overall feedback indicates that Citybox Bergen City provides a satisfactory WiFi service for its guests.
Family
Citybox Bergen City emerges as an excellent choice for families traveling with children. Guests appreciated the thoughtful design and spaciousness of the family rooms, which were deemed sufficiently large to comfortably accommodate a family of four. The rooms were consistently described as very clean, well-organized and family-friendly, adding convenience for those with children.
Parents highlighted the availability of kids' games, TV and organized activities, which kept the little ones entertained. The common areas, equipped with microwaves, refrigerators and coffee machines, were particularly appreciated for their usefulness and accessibility.
Guests with mobility issues were pleased with the hotel’s helpfulness and accommodation, noting upgrades to more comfortable family rooms without the need for requests. Moreover, the overall atmosphere was welcoming and ideal for families, creating a positive environment for both kids and adults.
Although the hotel lacks breakfast options and child travel cots, it more than compensates with its family-centric amenities, affordability and comfort. Located within walking distance to the city center, Citybox Bergen City is positioned as a convenient base for exploring the city, making it a highly recommended option for traveling families.
Nightlife
Situated in a vibrant and bustling part of Bergen, Citybox Bergen City offers a convenient location with access to numerous restaurants, bars and main attractions. Its close proximity to the train station and port makes it an excellent base for exploring the city. Guests appreciated the short walk to the city center and easy access to the lively nightlife, which includes a mix of cool and nice bars in the vicinity.
The hotel's central location is ideal for guests looking to experience Bergen's nightlife and culinary scene with numerous great restaurants nearby. Furthermore, the Nedre Nygaard Bar is directly accessible from the hotel and an excellent taxi booking service is available at the front desk, making it easy to get around.
However, it is worth noting that the lively nature of the area can result in some noise disturbances. Guests have reported noise from traffic, partygoers and music from nearby bars, particularly on Friday and Saturday nights. There were also mentions of noise inside the hotel from other guests. Despite these occasional disturbances, many found the noise manageable and still enjoyed their stay, indicating that the vibrant atmosphere contributed positively to their overall experience.
3 Star
Citybox Bergen City offers a commendable option for travelers seeking a budget-friendly stay in Norway. Visitors frequently highlight the hotel’s great value for money, especially considering Bergen's generally high prices. The hotel's automated, self-check-in system may initially confuse some, but it effectively cuts costs and stabilizes the room rates.
Situated conveniently close to major attractions, guests find the location highly advantageous. The rooms are praised for being clean and comfortable with good quality beds despite the establishment's no-frills approach. Although cleaning service is only provided every two days, the shared kitchen and snack corner on the first floor add functional value for guests.
Reviewers appreciate that this three-star hotel delivers a solid experience comparable to higher-priced alternatives. Citybox Bergen City consistently meets the expectations for basic services and amenities. Overall, the hotel stands out as a cost-effective, clean and practical place to stay, making it a reliable choice for budget-conscious visitors.
Business
Citybox Bergen City provides excellent facilities and services tailored for business travelers, making it an ideal option for work-related stays. The hotel offers a computer station with a printer, ample writing space and numerous outlets in the rooms, catering to those needing to work on laptops. It also features facilities for business meetings and office space, ensuring a functional and comfortable work environment.
The accommodations are described as quiet, comfortable and conducive to work-related activities. Despite being budget-friendly, the hotel includes modern amenities such as vending machines, information kiosks, ironing and laundry rooms, a shared dining space and self-check-in services. The rooms come equipped with essential items like desks and are praised for their good value.
Additional conveniences include storing luggage for free after checkout and an efficient, quick check-in and check-out process. The central location and proximity to the congress center add to its appeal for business travelers.
Simple but quality services, along with helpful staff, ensure a pleasant stay. A well-furnished lobby with a kitchenette, including coffee machines, toasters, kettles and fridges, further enhances its suitability for business trips. Overall, Citybox Bergen City provides practical and efficient services that support a productive and hassle-free business travel experience.
Accessible
Citybox Bergen City offers modern, convenient accommodations, particularly praised for its ease of access for guests with disabilities. Located centrally, the hotel is close to shops, restaurants and key transport links such as bus and train stations, making it easy to get around the city. The location is also advantageous for those arriving from the airport or traveling by public transport with plenty of options nearby.
The hotel features an automated self-check-in process, which most guests found to be smooth and hassle-free. Although some experienced difficulties, human assistance was available. The elevator provides convenient access to all floors, essential for guests with mobility issues.
The common areas are reported to be well-equipped and welcoming, including a clean tea kitchen with a refrigerator and pleasant seating areas. The rooms, though small, are functional and designed to cater to short stays, business trips or guests looking for a central base.
Overall, Citybox Bergen City is described as very accessible with practical amenities and a straightforward check-in/check-out process, making it a solid choice for travelers prioritizing convenience and accessibility.
Honeymoon
Citybox Bergen City is an excellent choice for honeymooners seeking a romantic getaway. The hotel offers romantic rooms and special packages tailored for couples, ensuring a luxurious and memorable experience. Guests frequently highlight the romantic setting and atmosphere, which provide an ideal backdrop for a honeymoon. Attention to detail is evident with special touches and decor designed to create beautiful honeymoon memories. Overall, it's a perfect destination for couples looking to celebrate their love in a romantic and couple-friendly environment.
Dog Friendly
Citybox Bergen City stands out for its dog-friendly atmosphere, making it an excellent choice for travelers accompanied by their furry companions. Guests consistently appreciate the hotel's accommodating policy towards pets, noting that dogs are allowed and welcomed with open arms. The facility maintains clean carpets, ensuring a pleasant stay for both humans and pets. The hotel’s overall friendliness extends to four-legged guests, creating a genuinely pet-welcoming environment. With its dedication to being pet-friendly, Citybox Bergen City proves to be a reliable and comfortable accommodation for dog owners.
No, Citybox Bergen City doesn't have any pool.
No, a spa isn't available at Citybox Bergen City.
Yes, Citybox Bergen City welcomes dogs.
No, parking facilities aren't available at Citybox Bergen City.