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Summary of reviewsScandic Bergen City enjoys a prime location in Bergen, placing guests within easy walking distance to major attractions such as the Hurtigruten terminal, the historic Bryggen neighborhood and the lively Fish Market. The quiet, yet central setting offers a serene retreat close to shops, restaurants and public transport, making it an ideal base for both sightseeing and relaxation.
The hotel's breakfast is a frequently praised highlight, described as varied, extensive and delicious. The buffet caters to diverse dietary preferences, including vegan and lactose-free options and is often replenished to maintain freshness and abundance. The breakfast experience is enhanced by professional and friendly staff, spacious and clean dining areas and excellent coffee choices.
Dinner at Scandic Bergen City also receives positive feedback with delicious, well-prepared meals being commended. However, there have been occasional restrictions on dinner service, particularly for individual diners, prompting guests to explore nearby dining options.
Guest reviews on the rooms are mixed. While the strategic location and cleanliness are appreciated, many highlight the need for refurbishment and modernization. Some rooms offer lovely views and comfortable beds, but others, especially in the annex building, are reported to be outdated with maintenance issues. The inconsistent quality across the hotel points to a need for updates to ensure a uniformly satisfactory guest experience.
Cleanliness generally receives favorable remarks with well-maintained rooms and bathrooms contributing to a positive atmosphere. However, there are some areas that need more thorough cleaning and regular updates.
The staff at Scandic Bergen City are frequently lauded for their friendliness and helpfulness, from the efficient front desk to the positive breakfast team. While there are occasional reports of rudeness or unresponsiveness, most guests find the staff to enhance their stay significantly through attentive and courteous service.
WiFi at the hotel garners mixed reviews. While some guests find it excellent and reliable, others report poor or non-existent connections, especially in certain areas of the hotel.
The gym facilities see varied opinions with some guests finding the fitness room adequate and others deeming it too small and poorly equipped.
Parking presents challenges due to limited on-site options and the need to use nearby expensive garages, leading to mixed reviews on convenience and cost.
Scandic Bergen City is considered family-friendly, featuring comfortable family rooms and amenities like bunk beds. The convenient location adds to its appeal for family vacations, despite some minor issues with room storage and elevator functionality.
For nightlife enthusiasts, the hotel's central position places guests in the heart of Bergen's lively entertainment scene, though it can result in nighttime noise.
Overall, Scandic Bergen City is commended for its excellent location, delicious breakfast and friendly staff, although it could benefit from room updates and improved WiFi and parking facilities. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This Scandic hotel is committed to the group's sustainability goals, including working towards Nordic Swan Ecolabel certification. Scandic focuses on reducing waste, energy consumption, and water usage across its hotels.
Dog Friendly Hotel
This hotel allows pets. Its location in Bergen city makes it a convenient base for exploring the area.
Business Hotel
Scandic Bergen City provides fully equipped meeting rooms and free WiFi. It has the city's largest conference capacity for up to 2000 people through its ties to Bergen Kino. The hotel also features a 24-hour shop for convenience.
Hotel with Parking
Located in central Bergen, this hotel offers parking in the nearby P-huset Klostergarasjen parking garage, approximately 400 meters away. Guests receive a discount when using the Sesam Sesam app and registering their car number at the reception.
EV charging stations
Accessible Hotel
Scandic hotels prioritize accessibility with a standard checklist of 159 points, including technical solutions and practical matters to ensure accessibility for all guests.
Hotel with Gym
Scandic Bergen City has a fitness center, enabling guests to engage in physical activity. The gym is equipped with standard equipment.
Hotel with EV Charging Stations
Scandic Bergen City is mentioned as a hotel in Bergen with EV charging stations.
4-Star Hotel
Located in Bergen, Scandic Bergen City offers comfortable accommodations in a central location. Its proximity to shops and attractions makes it a convenient base for exploring the city.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Room Types
Standard Double or Twin RoomThis room features a work desk and flat-screen TV with cable channels.
Please note there is no space for extra beds.
Superior Twin RoomThis twin room features a cable TV and a seating area.
Family RoomThis family room has a seating area.
Queen RoomA seating area with a flat-screen TV, a desk and a private bathroom are offered in this double room. The unit has 1 bed.
Junior SuiteThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features a seating area, parquet floors, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Master SuiteThe unit has 2 beds.
Economy Twin RoomThe unit offers 2 beds.
Guest Reviews
7.2
Good
Location
Scandic Bergen City boasts an enviable location, making it a favorite for travelers exploring Bergen. Its central positioning ensures proximity to major attractions, including the Hurtigruten terminal, the picturesque Bryggen neighborhood and the bustling Fish Market. Guests appreciate the convenience of being able to walk to various tourist spots, shops and restaurants, as well as the accessibility to public transport and the airport bus. The hotel's vicinity to the ferry terminals and entertainment venues like the cinema adds to its appeal.
The locality is commended for its quiet yet central setting, offering a serene stay without compromising on the ease of reaching the city’s lively areas. The hotel's advantageous positioning allows visitors to explore the city on foot with many noting the short and pleasant walking distances to key destinations. This perfect blend of centrality and tranquility makes it an ideal base for both sightseeing and relaxation.
Additionally, many guests highlight the combination of an excellent location with a satisfying breakfast, enhancing the overall stay experience at Scandic Bergen City.
Breakfast
Scandic Bergen City receives high praise from guests for its breakfast offerings, which are consistently described as varied, extensive and delicious. Many reviewers highlighted the exceptional quality and selection available, noting that the breakfast buffet caters to diverse diets and preferences, including vegan options and lactose-free dishes. The abundance and regular replenishment of items left a positive impression on many guests.
The breakfast experience was often described as "fantastic" or "superb," with a rich and hearty array of choices that exceeded expectations. Guests appreciated the presence of professional and friendly staff, who contributed to a pleasant dining experience. The spacious and clean breakfast areas also earned commendable mentions.
Despite some minor criticisms regarding occasional crowds and seating issues, the overall sentiment remains overwhelmingly positive. From fresh and varied food to excellent coffee choices, Scandic Bergen City's breakfast appears to be a standout feature, enhancing the overall guest experience significantly.
Dinner
Scandic Bergen City offers guests an impressive dining experience overall, especially noted for its excellent breakfast. The buffet breakfasts are often highlighted for their variety and quality, frequently described as amazing and well-served. Guests can also enjoy the well-prepared boxed meals, which maintain a high standard of taste. Lunch and dinner receive commendations as well with many reviews praising the delicious and wonderfully cooked food available. The overall satisfaction with dining is high with guests repeatedly expressing contentment with the quality and selection of the meals.
However, some guests noted limitations in the dinner service. There are instances where dinner is not available, particularly for individual diners, as it appears the restaurant sometimes only caters to groups or may be closed in the evenings. During such times, many guests found it convenient that the hotel is within good walking distance of many other dining options. While the hotel excels in its breakfast offerings and overall food quality, potential guests should be mindful of the occasional restrictions on the dinner service.
Rooms
Scandic Bergen City offers a mixed experience when it comes to its rooms, highlighting both strengths and weaknesses that guests have noticed. A prominent advantage of this hotel is its strategic location, allowing easy access to the city center while also providing some rooms with lovely views of the surrounding areas. Guests have appreciated the good breakfast, which features a wide variety of options and the overall cleanliness and spaciousness of many of the rooms. Notably, some visitors were pleased with comfortable beds and quiet accommodations, making for a relaxing stay.
However, the property seems to need significant refurbishment and modernization. Many reviews pointed out that the rooms, especially those in the annex building, appear outdated and worn-out with some suffering from maintenance issues such as broken fixtures, mold in bathrooms and inadequate ventilation. The size of the rooms is another common critique with several guests finding them too small, particularly for families. Additionally, the lack of air conditioning and inconsistent temperature control have been noted as drawbacks.
While some rooms have been upgraded to more modern standards and are quite spacious, the inconsistency across the hotel's rooms appears to be a major issue. Guests staying in older parts of the building or in secondary structures often reported dissatisfaction compared to those in renovated rooms. In summary, Scandic Bergen City excels in location and breakfast quality but has room for improvement in terms of room maintenance, modernization and space optimization to enhance overall guest satisfaction.
Beds
The bed situation at Scandic Bergen City has received a mixed range of feedback from guests. Many visitors appreciate the comfort of the beds with a significant number mentioning they found them very comfortable, highlighting soft bedding and the availability of various bed sizes including king, queen and bunk beds. The hotel beds are generally praised for being cozy, clean with high-quality and comfortable mattresses. Guests have noted that when extra pillows were requested, satisfactory, thick ones were provided.
However, several guests have reported issues with the beds being too soft, wobbly or prone to sliding apart, especially when single beds were pushed together to form a double bed. Some felt the beds were old, worn-out or gave them back pain. Instances of beds being unstable with very thin mattresses, were mentioned, as well as occasional complaints about the cleanliness and maintenance of the beddings and rooms.
For families and those looking for a budget-friendly stay, Scandic Bergen City offers good value with family rooms and low room rates. Despite some negative feedback, many guests felt the overall comfort and room cleanliness met their expectations, especially given the price point. The reception staff has been noted as friendly and helpful, which adds a positive touch to the staying experience.
Cleanliness
Guest reviews of Scandic Bergen City predominantly highlight the hotel's cleanliness with many guests appreciating the clean and tidy rooms as a consistent feature. Several reviewers specifically noted that their rooms were well-cleaned each day and found the overall cleanliness of the hotel to be satisfactory. The bathrooms were frequently described as being regularly cleaned and maintaining a good level of hygiene. Guests also mentioned clean and modern interiors in some areas, contributing to a generally positive atmosphere.
However, some reviews pointed out areas for improvement, mentioning that certain rooms and common areas appeared dated and in need of renovation. Issues such as dusty floors, dirty windows and moldy smells were reported by some guests. In addition, some noted that cleaning could be more thorough with occasional oversights such as hair in bathrooms, garbage under beds and incomplete daily cleaning.
Despite these criticisms, the hotel's location and breakfast quality received positive mentions with several guests willing to recommend the hotel. Overall, while many guests found the hotel to be clean and comfortable, there were consistent calls for updates and more detailed maintenance to enhance the guest experience fully.
Staff
The staff at Scandic Bergen City are frequently praised for their friendliness and helpfulness. Guests often describe the staff as polite, courteous and knowledgeable with many highlighting exceptional service from both the reception and breakfast teams. There are multiple mentions of staff being attentive, accommodating and efficient, offering quick responses to guest inquiries and issues. The front desk is frequently noted for smooth check-ins and a welcoming demeanor with commendations for being especially suited for families with children.
Some reviews specifically highlight the staff's language skills, quickness with service and readiness to provide assistance. The night clerks and breakfast servers receive particular mention for their cheerful and positive attitudes, contributing to a pleasant start to the day. The staff's ability to communicate effectively in English has been appreciated by non-Norwegian speaking guests, facilitating a more comfortable stay.
However, not all feedback is uniformly positive. A few guests reported instances of rudeness or unfriendliness, especially at the reception. Some mentioned lapses in accommodating requests or unresponsiveness, which detracted from their experience. There were a few isolated incidents of miscommunication or indifference from staff members.
Overall, while there are occasional criticisms, the general consensus points to an overwhelmingly friendly, helpful and professional team, making Scandic Bergen City a welcoming choice for travelers.
Wi-Fi
Guests of Scandic Bergen City have mixed experiences with the hotel's WiFi. Positive comments highlight that the WiFi was free, excellent and steady with some guests noting that it was better than expected and did not disappoint. They also found the WiFi connection to be straightforward and working well during their stay. However, many guests experienced issues, including no WiFi signal, poor or unreliable connections and sometimes no internet at all, particularly in the annex or specific rooms. The feedback indicates that while some guests had a satisfactory experience with the internet service, others encountered significant challenges, which might affect their overall stay.
Gym
Scandic Bergen City has received mixed feedback regarding its gym facilities. While some guests appreciated the fitness room and found it to be good, others highlighted that the gym's size and equipment were lacking. Some reviews noted that the gym is small or tiny and access to it can be a bit tricky to navigate. Furthermore, the gym services appear to be outsourced or influenced by partnerships, which might affect the overall guest experience. Despite these varied opinions, the presence of a fitness room is a noted advantage for those seeking a quick workout during their stay.
Parking
For travelers considering a stay at Scandic Bergen City, the parking experience can be a mixed bag. Parking is available but presents certain challenges due to limited on-site spaces and the necessity to use nearby parking garages. The hotel offers discounted parking at an affiliated underground garage approximately 5 minutes away at a rate of 20€/day, though some guests found this garage hard to locate and difficult if you have a foreign license plate.
Parking facilities are generally public and expensive with fees of 240 NOK per day reported. Private parking facilities are absent and street parking is not an option. Some guests found alternative parking options, like a lot behind the hotel, but these were not always highlighted by staff. There's also a nearby parking garage that is unaffiliated with the hotel, adding to the confusion.
Despite these hurdles, it’s possible to find parking with some persistence. Overall, be prepared for a potentially costly and mildly inconvenient parking experience, which requires short walks between your car and the hotel. If staying in a central and vibrant area like Bergen is essential, then Scandic Bergen City might be worth the extra logistics involved with parking.
Family
Scandic Bergen City proves to be a family-friendly destination, tailor-made for those planning a vacation with children. The hotel's accommodations, particularly the family rooms, are highly praised for being comfortable and spacious enough to suit the needs of a family of four. They feature amenities such as bunk beds and folding beds, ensuring a pleasant stay for both adults and kids.
Guests have highlighted the hotel's suitability for family outings, noting it as an ideal option for those traveling with children. The rooms, although sometimes described as slightly small and occasionally crowded, generally meet the expectations of families looking for an affordable and family-oriented place to stay. The hotel environment is welcoming, adding to its appeal for families with its hearty breakfast and helpful staff.
Moreover, Scandic Bergen City offers practical locations, being within walking distance of key transport terminals like the Hurtigruten Terminal and the Bybanen to the airport. This convenience, however, is balanced with comments on the impracticality of room storage and minor issues such as exhausted elevators.
While some reviewers mention that the family rooms can be uncomfortable or not ideally sized for families with lots of luggage, overall, the hotel is recognized as a great stay for a family vacation. An abundant breakfast and friendly service further enhance the experience, making Scandic Bergen City a suitable choice for families visiting Bergen.
Nightlife
Scandic Bergen City places guests right in the heart of Bergen’s bustling nightlife. The area around the hotel is known for its vibrant scene with numerous bars, pubs and nightclubs in close proximity, making it an ideal spot for those looking to enjoy the local entertainment. Guests mention that the nightlife continues all night, providing ample opportunities for party enthusiasts.
The atmosphere around the hotel is lively, especially on weekends when young people flock to the area. Christmas and other special occasions can lead to even higher activity levels, resulting in a lot of street noise with traffic and music playing late into the night. It's not uncommon to hear concert and party sounds extending well into the early hours.
For those who prefer a quiet stay, the surrounding environment might be a bit challenging due to the constant noise, including traffic and the occasional seagull calls. However, the hotel itself tends to remain quiet despite its central location.
Overall, the nightlife near Scandic Bergen City is lively and dynamic, providing plenty of options for entertainment and dining, though it comes with the trade-off of nightly noise.
4 Star
Scandic Bergen City presents itself as a four-star hotel, but consistent feedback suggests it falls short of this rating. While guests enjoyed the excellent breakfast and found the staff to be professional and prompt, the overall quality didn't align with four-star expectations. Many noted that the rooms and bathrooms were outdated and the hotel's ambiance lacked the refinement typical of a four-star establishment. The facilities were described as basic with several guests expressing disappointment, stating that the hotel felt closer to a two or three-star standard. Bedding was considered average and the overall condition of the building appeared tired, making it feel less luxurious than warranted by its rating. Guests often felt that what they paid did not match the quality they received, leaving them questioning the hotel's four-star claim. The general consensus indicated that despite some positives, the hotel did not deliver the premium experience promised by its advertised rating.
Business
Scandic Bergen City stands out as a highly recommended choice for business travelers seeking a comfortable and efficient stay in Bergen. The hotel's convenient central location is frequently praised for its proximity to key business venues and urban amenities, making it especially suitable for both business and urban travelers. The clean and quiet rooms provide a conducive environment for work, while strong coffee and fast internet ensure productivity is maintained.
The hotel boasts a range of business-specific facilities, including well-equipped meeting rooms, a business center and general business services that cater effectively to corporate needs. Guests have noted that the hotel’s business-friendly atmosphere extends to its lobby and rooms, which are designed with the professional guest in mind.
Further adding to its appeal, Scandic Bergen City offers good course facilities and exceptional service, bolstered by an attentive and helpful staff. This corporate-friendly atmosphere makes it ideal for conferences, business trips and working stays. Despite a few issues with payment handling and wait times, overall feedback highlights general satisfaction with the hotel's business amenities and services. The centrally located yet quiet environment at night enhances the overall experience, allowing business travelers to unwind after a busy day.
Accessible
The Scandic Bergen City boasts commendable accessibility for guests with disabilities, ensuring a comfortable and convenient stay. The hotel is equipped with wheelchair accessible paths and elevators that serve all floors, making movement within the building straightforward. Accessible rooms, including bathrooms with suitable facilities, are available, enhancing the overall experience for those with physical handicaps. Service animals are permitted, adding another layer of accommodation for guests with needs.
While there are several positive aspects, there are also areas needing improvement. Parking can be difficult and wheelchair access to parking areas has been problematic. Some guests reported the emergency door on the 4th floor was locked, which could pose safety concerns. The hotel is described as old with certain rooms having steep access to elevators and high door thresholds to bathrooms, potentially causing inconvenience. Wi-Fi connectivity issues have also been noted. Nevertheless, the hotel remains a suitable option for travelers with disabilities due to its overall good accessibility and thoughtful accommodations.
Honeymoon
Scandic Bergen City has garnered positive feedback for its offerings tailored to honeymooners, positioning itself as an ideal destination for couples celebrating their nuptials. Many guests praise the hotel's quiet and intimate setting, making it a great place for honeymoon trips. The availability of honeymoon packages has been particularly appreciated, adding a touch of convenience and specialness to the stay.
The honeymoon suites, some of which come with balconies, have been noted for their suitability for romantic getaways. Overall, the hotel is described as perfect for honeymooners, providing a generally decent and satisfying experience for those on their honeymoon.
Romantic
Scandic Bergen City exudes a romantic atmosphere, making it an ideal choice for couples. The hotel is praised for its quiet environment and the romantic touches that add to the overall experience. Guests have highlighted the enchanting dinner settings and the romantic location, perfect for those special occasions like anniversaries and honeymoons. The hotel's ambiance provides a very romantic environment, making it a great option for a romantic getaway at a generally good price.
Dog Friendly
Scandic Bergen City is a pet-friendly hotel known for its welcoming atmosphere towards dogs. Many guests appreciate the dog-friendly environment and policies that allow small pets on request. The hotel is popular among those traveling with their furry friends and it's common to see many people bringing their dogs along for their stay. A nearby great dog park provides an excellent place to take dogs for a walk, enhancing the overall pet-friendly experience. Despite the absence of pets seen by some reviewers, the accommodation's pet-friendliness remains a highlight for many visitors.
No, Scandic Bergen City doesn't have any pool.
No, a spa isn't available at Scandic Bergen City.
Yes, Scandic Bergen City welcomes dogs.
Yes, parking facilities are available at Scandic Bergen City.