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Summary of reviewsLa Cour du Bailli Suites & Spa, located in the heart of Bergheim, offers guests an idyllic retreat within a picturesque Alsatian village surrounded by vineyards. Its historic charm, central placement and quiet environment make it an excellent base for exploring the Alsace region with easy access to local attractions like Colmar and the Alsace wine route. The hotel's beautiful setting, well-maintained property and authentic architecture provide a cozy and immersive Alsatian experience.
The breakfast spread receives accolades for its generous and varied offerings with fresh, local products, homemade jams and a delightful setting either in the courtyard or on the terrace. Although some guests find the breakfast a bit basic for the price, the overall consensus is that it provides good value and is a highlight of the stay.
Dining at the on-site restaurant is described as a must-try, featuring delicious and varied traditional regional cuisine. The charming courtyard setting and excellent service enhance the dining experience, making it a highlight for many guests. However, the restaurant’s limited operational days and occasional slow service are noted as minor drawbacks.
The rooms at La Cour du Bailli are praised for their cleanliness, spaciousness and cozy rustic charm with amenities like kitchens or kitchenettes. While some guests mention issues with outdated decor, small bathroom sizes and a lack of air conditioning, the majority of reviews are positive, emphasizing comfort and tasteful furnishings.
Cleanliness is a standout feature with the entire property, including the spa area, maintaining impeccable standards. Guests appreciate the warm, cozy atmosphere and practical amenities provided throughout the hotel.
The staff at La Cour du Bailli are frequently praised for their friendliness and professionalism. Their attentiveness, warm welcome and multilingual communication significantly enhance the guest experience, creating a memorable and enjoyable stay.
The Wi-Fi is generally reliable, although there are occasional reports of slow speeds and reception issues in certain areas. Despite these minor inconveniences, most guests find the Wi-Fi service satisfactory.
The spa area receives high praise for its cleanliness, well-maintained facilities and cozy relaxation areas. While the spa is exclusive to adults and has limited changeroom facilities, it offers a lovely, romantic atmosphere and notable amenities like a jacuzzi and sauna, making it a significant benefit for guests.
The pool area is also well-received with guests appreciating the refreshing and clean indoor pool and jacuzzi. The heated pool is a delightful feature, although some guests find the water temperature too cold and the opening hours restrictive. The pool’s adult-only policy is a limitation for families with children.
La Cour du Bailli provides a welcoming environment for families with spacious rooms and family suites. Despite some restrictions on children's use of the spa and pool, the overall family-friendly amenities and atmosphere make it a recommended choice for family vacations.
The beds at the hotel generally receive favorable reviews for comfort with many guests highlighting a good sleep experience. Some feedback indicates variability in bed firmness and size, impacting sleep quality for a few guests. Nevertheless, the majority of reviews emphasize the comfort and cleanliness of the bedding.
In summary, La Cour du Bailli Suites & Spa offers a charming and comfortable stay with excellent amenities, friendly staff and a beautiful, historic setting. The positive reviews on location, breakfast, dinner, cleanliness and service reflect a high level of guest satisfaction, making it an ideal choice for travelers seeking a memorable Alsatian getaway. Show more
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Hotel for Honeymoon
This hotel offers a unique spa experience located in a historic 16th-century wine cellar (VitisSpa), featuring an indoor pool, jacuzzi, and sauna. It provides a charming and relaxing retreat in a traditional Alsatian building.
Hotel with Spa
Located in Bergheim, this hotel offers suites and a spa. It's a great option for travelers looking for spacious accommodations and relaxation facilities.
Hotel with Swimming Pool
Offers a spa and an indoor pool. The bedrooms and suites are decorated in an authentic period Alsatian style.
Indoor Pool
3-Star Hotel
This hotel offers a full-service spa with an indoor pool and hot tub, providing relaxation and wellness options. Its medieval decor and location in a 16th-century winegrower's residence offer an authentic Alsatian experience. Free WiFi and parking are included.
Hotel with Indoor Pool
This hotel provides a spa center that includes an indoor pool and a hot tub. The spa area offers a relaxing environment, with access to the pool and hot tub included for hotel guests.
Family Friendly Hotel
Dog Friendly Hotel
Accessible Hotel
Room Types
Studio (2 Adults)Featuring a TV and a kitchenette with a minibar.
This studio can accommodate 2 adults or 1 adult with 1 child.
Studio (4 Adults)Featuring a TV and a kitchenette with a minibar.
Apartment (4-5 Adults)Set on 2 levels, this apartment can accommodate up to 5 guests. Features a minibar and a kitchenette.
Deluxe SuiteFeaturing a minibar, this suite can accommodate up to 2 guests.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has a minibar, a tea and coffee maker, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 1 bed.
Superior ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has a minibar, a tea and coffee maker, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 2 beds.
Family SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the fully equipped kitchen that features a stovetop, a refrigerator and a tea and coffee maker. The suite provides a flat-screen TV, a minibar, a dining area and heating. The unit offers 3 beds.
Junior SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features a minibar, a tea and coffee maker, heating, as well as a flat-screen TV. The unit has 1 bed.
One-Bedroom ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator and a tea and coffee maker. The apartment features a minibar, a dining area, heating and a flat-screen TV. The unit has 2 beds.
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features an electric kettle, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
La Cour du Bailli Suites & Spa is nestled in an idyllic location right in the heart of Bergheim, a charming Alsatian village. Surrounded by picturesque vineyards, this hotel is the perfect base for exploring the beautiful Alsace region. With its impressive historic ambience and central placement, it offers both tranquility and easy access to local attractions. Guests appreciate the proximity to Colmar and the Alsace wine route, making it ideal for day trips. The village itself, often noted as one of the most beautiful and least touristy in Alsace, adds an extra touch of magic to any stay.
The hotel's setting is described as sublime and very well-maintained, blending seamlessly with the medieval charm of the town. Its central location means that everything in Bergheim is within easy walking distance, including free parking, restaurants and festive Christmas markets. The peaceful environment and beautiful, typical Alsatian architecture provide a cozy and authentic experience.
The staff's friendliness and the hotel's amenities, including a lovely spa, enhance the overall experience. The location's quietness and the beautiful surroundings make it an excellent spot for enjoying both rest and discovering the quaint nearby villages. Visitors can expect a harmonious blend of historical charm, modern comforts and an immersive Alsatian cultural experience.
Breakfast
Guests at La Cour du Bailli Suites & Spa generally find the breakfast offerings to be very good, often describing them as generous, varied and delicious. Many appreciate the extensive buffet that includes fresh and local products, homemade jams, pastries and fresh bread. The ambiance of the breakfast area, particularly when served in the courtyard or on the terrace, is frequently highlighted as a delightful and picturesque experience. The friendly staff and efficient service also receive positive remarks.
However, some guests feel that the breakfast is too basic for the price and lacks variety, particularly in terms of local products and options like scrambled eggs and bacon. Despite these criticisms, the overall consensus is that the breakfast provides good value for money and significantly enhances the experience of staying at the hotel. The quality of food, including breakfast, is often well-regarded with many noting it as a highlight of their visit.
Dinner
The dinner experience at La Cour du Bailli Suites & Spa's on-site restaurant receives high praise from guests, who frequently describe it as delicious, enjoyable and offering great value for money. The restaurant is conveniently located within the hotel’s charming and rustic courtyard, providing a lovely ambiance both indoors and outdoors. The food is often highlighted as of high standard with exquisite and varied dishes that satisfy a range of tastes. Many guests find the quality of both food and service exceptional, making it a real highlight of their stay.
The restaurant offers traditional and regional cuisine, which is particularly well-received for its delicious flavors and hearty portions. Diners often commend the excellent service provided by the restaurant staff, noting their friendliness and accommodation. The atmosphere during both dinner and breakfast is positively remarked upon, adding to the overall dining pleasure.
While there are many positive reviews, some guests have noted that the restaurant has limited operational days, being closed on Wednesdays and Thursdays, which can be disappointing for those planning to dine in on those days. In addition, a few diners experienced slow service or found specific dishes, such as fish, pasta or cheese platters, below their expectations.
Despite these occasional drawbacks, the restaurant is frequently described as a must-try and comes highly recommended for its delicious food, lovely setting and excellent service. It's considered a real find within the charming village, offering a wonderful dining experience that's worth booking in advance.
Rooms
At La Cour du Bailli Suites & Spa, guests are treated to a variety of room options that promise comfort and charm. The accommodations are praised for their cleanliness with many describing the rooms as spotless and well-maintained. Spaciousness is a recurring theme with several reviews mentioning roomy apartments, studios and suites that provide ample space for families or romantic getaways.
The style of the rooms leans towards a cozy, rustic charm, often highlighted by quaint and traditional decor. Many rooms come equipped with kitchens or kitchenettes, adding a layer of convenience for those looking to prepare their own meals. Some accommodations also feature modern amenities like walk-in showers and updated bathrooms.
However, some guests noted that certain rooms are small, outdated or lacking in modern conveniences such as air conditioning, which can make them quite warm in the hotter months. Noise from the street can also be an issue for rooms facing that direction.
Despite a few criticisms concerning outdated decor, small bathroom sizes and a lack of air conditioning, the overall sentiment is positive. The rooms are described as comfortable with cozy beds and tasteful furnishings. The spacious suites and well-equipped studios stand out, making La Cour du Bailli a delightful choice for visitors seeking a comfortable and charming stay in a beautifully traditional Alsatian setting.
Beds
Guest reviews of 'La Cour du Bailli Suites & Spa' provide a mixed but predominantly favorable evaluation of the hotel’s bedding and sleeping arrangements. Many guests found the beds to be very comfortable, highlighting the "comfortable," "very comfortable," and even "super comfortable" nature of the bedding. Phrases like "great large bed" and "dreamy bed" suggest that the hotel provides an excellent sleep experience to several of its visitors. Reviews also frequently mentioned clean and fresh linens, contributing to the overall positive perspective on the hotel's cleanliness and comfort level.
However, there are notable exceptions. Some guests described the beds as too soft or too hard, which impacted their sleep quality negatively. A few reviews pointed out that the bed sizes were occasionally too small for their liking and the quality of some bedding items could have been better. Issues with sofa beds being uncomfortable and some mattresses being defective were also mentioned. Despite these criticisms, the comments generally indicate a high level of satisfaction with the bedding provided by the hotel, particularly emphasizing the comfort and cleanliness that many guests appreciated.
Cleanliness
La Cour du Bailli Suites & Spa is highly praised for its impeccable cleanliness and well-maintained property. Guests consistently highlight the very clean rooms, apartments and overall establishment. The hotel features a spotless pool and jacuzzi and the entire spa area is notably pristine and pleasant. Public areas such as the lobby and courtyard are also frequently mentioned as being gorgeously well-kept.
The rooms are not only clean but also spacious and comfortable with a warm and cozy atmosphere. The property is described as airy and well-maintained, contributing to a charming and genuine ambiance. Additionally, the hotel offers practical and convenient amenities, ensuring a comfortable stay.
In terms of hospitality, the staff are noted for their warm welcome and attentiveness, further enhancing the overall guest experience. Although there were a few isolated mentions of cleanliness issues, the general consensus is that the hotel maintains a very high standard of cleanliness throughout all its facilities. The establishment’s modern and beautifully presented infrastructure adds to its overall appeal, making it a delightful stay for travelers seeking both comfort and cleanliness.
Staff
La Cour du Bailli Suites & Spa stands out for its exceptional staff, who consistently receive high praise for their friendliness and professionalism. Guests frequently mention the warm and welcoming atmosphere created by the team, highlighting the positive impacts of a good reception and the attentiveness of the staff. From the reception desk to the restaurant, every interaction is marked by kindness and a genuine care for guest satisfaction.
The hotel manager's exceptional leadership ensures smooth operations, adding to the seamless experience of staying at this charming establishment. Staff members excel in their roles, from the helpful and courteous assistants to the efficient and professional team overseeing check-in processes. Additionally, the hotel team is noted for their communication skills, being proficient in multiple languages which significantly enhances the guest experience.
Overall, each member of the team, whether at the front desk or the restaurant, contributes to creating a friendly and accommodating environment. The collective effort of La Cour du Bailli Suites & Spa's staff leaves a lasting impression on visitors, making their stay memorable and highly enjoyable.
Wi-Fi
La Cour du Bailli Suites & Spa offers mostly reliable Wi-Fi with numerous guests noting that it worked well during their stay. The hotel provides accessible and free Wi-Fi, making it convenient for guests to stay connected. However, it is worth mentioning that there have been occasional reports of issues such as slow internet speed and difficulties with reception, particularly in certain areas like the studio rooms. Despite these intermittent problems, many guests found the Wi-Fi service to be satisfactory overall.
Spa
La Cour du Bailli Suites & Spa offers a highly praised and freely accessible spa area that leaves guests rejuvenated. The spa is described as very good, spotlessly clean and functional, often deemed a highlight of the stay. Many guests appreciate the addition of a comfortable and cozy relaxation area, which is particularly welcomed in the evenings.
The spa facilities, including a well-maintained jacuzzi and refreshing pool, add significant value to the experience. Features like a great sauna area and attentive, friendly staff enhance the overall appeal. Despite some minor issues, such as limited hours and occasional lack of clarity regarding usage, most guests found the wellness amenities, including excellent spa services and enjoyable sauna features, to be a substantial benefit.
While the spa is exclusive to adults and sometimes noted for lacking adequate changeroom facilities, it generally provides a lovely, romantic atmosphere. Its clean, well-kept environment and integration within the hotel assure a satisfying experience. The presence of such a high-standard, beautiful and functional spa area contributes to a very pleasant stay at La Cour du Bailli Suites & Spa.
Pool
The pool area at La Cour du Bailli Suites & Spa receives mixed reviews, but largely leans towards the positive. Guests frequently highlight the indoor pool as a delightful and refreshing feature, which is well-maintained and very clean. The presence of a jacuzzi alongside the pool adds to the appeal with many finding it a great treat after long days of hiking or biking.
Many reviewers express their pleasure in the heated pool and the accessibility provided by an elevator directly to the spa area. The pool is often described as cozy, beautiful and highly recommended for those looking to unwind. Despite these positives, some guests note that the pool's water temperature can be a bit too cold for comfort and the opening hours are somewhat restrictive. Additionally, the pool is only open to adults, restricting access for families with children.
Overall, while the pool area is charming and clean, a slightly warmer water temperature and extended hours could greatly enhance the overall experience.
Family
La Cour du Bailli Suites & Spa offers a welcoming environment for families seeking a cozy and comfortable stay. Rooms are well-suited for families with spacious family suites and adjoining rooms perfect for teens. Guests frequently praise the large, accommodating rooms that cater well to families of various sizes. The courtyard provides a relaxing space enjoyable for all family members.
However, while the hotel advertises itself as family-friendly, some facilities, like the spa and pool, have restrictions on children's usage, which some guests found disappointing. Despite these limitations, the overall atmosphere and amenities make it a highly recommended choice for family vacations. The ample family-oriented accommodations ensure that families feel well-catered to during their stay, making it a great choice for a short family getaway.
3 Star
La Cour du Bailli Suites & Spa embodies the charm of a typically Alsatian hotel, reflected in its massive terraces and overall ambience. Guests generally rate their stay as a good experience with the hotel's facilities, services and amenities fitting well within the expectations of a three-star establishment. Visitors appreciate the cleanliness and find the food quality satisfactory. Though some guests feel the beds could be improved and the absence of air conditioning is noted, the spa offers a comforting respite after long travels. The hotel rates are seen as reasonable, providing good value for money and an inexpensive yet somewhat luxurious stay. While not everyone feels the property fully matches a three-star rating, many agree it's in line with what one would expect from such an establishment, offering decent quality and a welcoming environment that lives up to its stars.
Accessible
La Cour du Bailli Suites & Spa offers a generally accessible experience for guests with disabilities, featuring several beneficial aspects for those with mobility challenges. The hotel benefits from a good location that's easy to access and boasts free parking nearby, making arrival and departure straightforward. The establishment itself is accessible from outside and provides accessible entrances, elevators and rooms, ensuring that wheelchair users can find lodging that suits their needs. Additionally, bathrooms in accessible rooms are large and accommodating for wheelchair users.
The hotel's accessible features, however, do come with some limitations. Not all rooms are reachable by elevator and available elevators may lack the space needed for heavy or large suitcases. There are also reports of lifts not working and stairs proving difficult for guests with mobility issues. Some rooms are too small for wheelchair maneuverability and certain amenities like the pool and spa restrict access to minors. Furthermore, the door to the outdoor area being locked limits access to outdoor fresh air during certain sessions.
Despite a few accessibility challenges, La Cour du Bailli appears to cater reasonably well to guests with disabilities, offering several key features that facilitate ease of access and convenience.
Indoor Pool
The indoor pool at La Cour du Bailli Suites & Spa offers a cozy and pleasant experience, appreciated by many guests for its cleanliness and the relaxing atmosphere it provides. Though the pool is on the smaller side, it is well-maintained and presents an enjoyable feature of the hotel. Visitors often highlight the indoor pool as a refreshing and necessary addition to their stay. However, some have noted that the water temperature can be quite cold and it is not heated, which may be a drawback for those seeking a warmer swim. Despite this, the facilities, including an indoor jacuzzi, are kept in good condition, making the aquatic amenities a generally positive aspect of the hotel. The pool's accessibility until 7PM allows plenty of time for guests to unwind after a day of exploring.
Honeymoon
La Cour du Bailli Suites & Spa is frequently praised for its romantic ambiance, making it an excellent choice for honeymooners and couples seeking a romantic getaway. Guests have consistently described the setting as peaceful and highlighted the availability of honeymoon suites and special packages for proposals or anniversaries. The comfortable beds, inviting common facilities and picturesque courtyard add to the overall sense of tranquility and romance. Visitors have noted the romantic atmosphere with options for a romantic dinner enhancing the experience. The hotel is regarded as a nice place where guests feel comfortable and can enjoy a truly romantic stay.
Dog Friendly
La Cour du Bailli Suites & Spa offers a welcoming environment for guests traveling with pets. The hotel is pet friendly, allowing dogs in its restaurant and even provides amenities like dog bowls. Guests can bring their pets along for a reasonable dog fee. However, some concerns were noted regarding the presence of dog hair in the rooms and dog feces in the courtyard. Additionally, dogs were observed lying on the restaurant floor, which may not suit all visitors. Despite these issues, the hotel stands out for its accommodating attitude towards pets, making it a viable option for pet owners seeking a relaxed stay.
Yes, La Cour du Bailli Suites & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at La Cour du Bailli Suites & Spa.
Yes, La Cour du Bailli Suites & Spa welcomes dogs.
No, parking facilities aren't available at La Cour du Bailli Suites & Spa.
No, La Cour du Bailli Suites & Spa doesn't have a gym.