Best Western Hotel am Spittelmarkt

Berlin 52.51000500, 13.40554100 , Neue Grünstraße 28 (Show on Map)
8.1
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsBest Western Hotel am Spittelmarkt is a favorable choice for travelers, delivering a convenient and comfortable stay with standout features across various categories. Centrally located in Berlin, it offers easy access to key attractions thanks to its proximity to the Spittelmarkt U-Bahn station. The surrounding calm neighborhood is well-served by local restaurants, supermarkets and cafes, making it an ideal spot for exploring the city while ensuring a peaceful retreat at the end of the day.

The hotel's breakfast receives high marks for its quality and variety with an extensive buffet that caters to diverse tastes, including gluten-free options. Guests appreciate the freshness and replenishment of the offerings, though some feel the cost can be high compared to nearby cafes. Nonetheless, the friendly and accommodating staff during breakfast enhance the positive experience.

Accommodation-wise, the rooms are praised for their cleanliness, functionality and comfort. While some mention the rooms are compact, especially for larger groups, they are generally well-equipped with modern amenities like air conditioning, large TVs and soundproof windows. Cleanliness is a consistent highlight with daily housekeeping ensuring spotless and hygienic conditions. The large, well-maintained bathrooms and effective heating/air conditioning systems contribute to a pleasant stay overall.

The hotel staff consistently garner acclaim for their friendliness, professionalism and helpfulness across all areas, from the reception to housekeeping. This attentive and courteous service considerably enhances the guest experience, creating a welcoming atmosphere.

WiFi service at the hotel yields mixed reviews; many guests find it fast and reliable, while others report inconsistent connections and difficulties with certain devices. The parking facilities offer convenience, albeit with limited spaces and relatively high costs.

For families, the hotel proves to be accommodating with spacious rooms that can comfortably house larger groups and thoughtful provisions like free baby cribs. Its pet-friendly policy adds to the family-oriented appeal. However, better communication regarding disabled-accessible rooms would further improve the experience.

Lastly, the beds receive varied feedback; many find them comfortable and conducive to good sleep, though some note the mattresses are too soft and the pillows could be improved.

Overall, Best Western Hotel am Spittelmarkt provides a solid three-star stay with a strong emphasis on cleanliness, convenient location and friendly service, making it a reliable and practical choice for both short and extended visits to Berlin.
Show more
Categories
Hotel with EV Charging Stations
An EV charging station is offered at this hotel. Parking is available for a fee, and street parking may be free during certain hours.

3-Star Hotel
This hotel is within walking distance of Berlin's historical heart, including Museum Island. It enjoys a great location.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Room Types
Quadruple Room with Double Bed The quadruple room provides a tea and coffee maker and a wardrobe, as well as a private bathroom featuring a hairdryer. This quadruple room features a safe deposit box and a TV. The unit offers 1 bed.

Double Room with 2 Single Beds The twin/double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a hairdryer. This twin/double room features a safe deposit box and a TV. The unit offers 2 beds.

Comfort Room with two single beds The twin/double room offers a tea and coffee maker and a wardrobe, as well as a private bathroom featuring a hairdryer. The unit offers 2 beds.

Triple Room with Double Bed The triple room features a tea and coffee maker and a wardrobe, as well as a private bathroom boasting a hairdryer. The unit has 1 bed.

Family Room The triple room features a tea and coffee maker and a wardrobe, as well as a private bathroom boasting a hairdryer. This triple room offers a safe deposit box and a TV. The unit has 3 beds.

Guest Reviews
8.1
Very Good
Location
Situated in the heart of Berlin, the Best Western Hotel am Spittelmarkt offers an ideal location for travelers wanting to explore the city with ease. Key highlights include its proximity to the Spittelmarkt U-Bahn station, making it exceptionally convenient for getting around. Guests repeatedly praised the hotel's central yet quiet location, noting it as perfect for visiting major attractions such as Alexanderplatz, Museum Island and the Nikolaiviertel, which are all within walking distance or easily accessible by public transport.

The area around the hotel is well-served with an array of local restaurants, supermarkets, bakeries and cafes, adding to the convenience for travelers. Visitors appreciate the calm neighborhood, which allows for a peaceful stay while being close to the vibrant city center.

The hotel itself is noted for its cleanliness and well-maintained facilities. The rooms, though sometimes described as relatively small, are commended for being spacious enough and comfortable, particularly for short stays. The friendly and helpful staff further enhance the positive experience of guests. Overall, the Best Western Hotel am Spittelmarkt stands out for its strategic location, making it a favored choice for those looking to explore Berlin efficiently.

Breakfast
The breakfast experience at the Best Western Hotel am Spittelmarkt is generally very positive with many guests praising the quality and variety of options available. Numerous reviews highlight the extensive and well-stocked breakfast buffet, which offers a wide selection catering to diverse tastes, including gluten-free options. Guests often describe the breakfast as delicious, hearty and plentiful, featuring fresh fruit, vegetables and savory items, which makes it a great start to the day.

The breakfast room itself receives mixed feedback; while some find it spacious and clean, others mention that it can be crowded and noisy with some seating in the basement perceived as less pleasant. Despite this, the overall quality of the breakfast seems to shine through with many guests noting that everything is always fresh and quickly replenished.

However, a consistent point of criticism is the cost with some guests finding the €16 price tag a bit steep, especially considering nearby cafes offer more affordable options. Nonetheless, most guests feel that the breakfast provides good value for money given its extensive range and high quality. Staff service during breakfast also garners positive comments for being friendly and accommodating, ensuring a pleasant dining experience.

In summary, while the breakfast room's ambiance and the cost might not appeal to everyone, the quality, variety and overall excellence of the breakfast buffet at Best Western Hotel am Spittelmarkt make it a standout feature highly regarded by many of its guests.

Dinner
The Best Western Hotel am Spittelmarkt offers a convenient location for dining options with many restaurants, bars and bakeries in close proximity. Guests have noted the presence of an excellent Spanish restaurant right across from the hotel, as well as great restaurants and delightful pastry shops within walking distance. Dining out can also be budget-friendly, as some found good alternatives just 50 meters away at a lower cost.

While the hotel's bar receives mixed reviews with some calling it small and others describing it as inviting, the general sentiment indicates that the local bars nearby are more favored. A garden restaurant opposite the hotel has also been mentioned positively. Additionally, a lounge area at the hotel would be an appreciated addition for guests seeking a chat-friendly environment.

Rooms
The rooms at Best Western Hotel am Spittelmarkt receive generally positive feedback for cleanliness, functionality and comfort, making it a reliable choice for travelers. Guests frequently highlight the spaciousness of many rooms with particular commendations for the large, well-maintained bathrooms and modern interior decor. The presence of soundproof windows ensures a quiet stay, while features such as air conditioning, large TVs and tea/coffee utensils add to the overall comfort.

Despite the recurring praise for room cleanliness and amenities, it's notable that many reviewers mention the compact nature of the rooms, especially for those accommodating more than one person. While the rooms are described as functional and meeting basic needs, some travelers feel that space is limited and that the decor could benefit from an update. However, these concerns seem minor compared to the overall positive sentiment regarding room quality.

Additional highlights include well-equipped facilities, comfortable beds and effective heating/air conditioning systems, which contribute to a pleasant stay. The hotel’s location in a quiet, residential area close to the city center and public transportation adds further advantage, making it an ideal spot for short stays.

In summary, Best Western Hotel am Spittelmarkt offers clean, well-maintained and functional rooms that cater to basic traveler needs with an emphasis on comfort and convenience, despite some occasional concerns about room size and decor.

Beds
The beds at Best Western Hotel am Spittelmarkt receive varied feedback from guests, yet the overall sentiment leans towards comfort. Many guests praise the beds as very comfortable, clean and spacious with particular mentions of the soft mattresses and cozy setups contributing to good sleep quality. The bedding is often highlighted as clean and fresh.

However, several critiques point towards the mattresses being too soft for some guests’ preferences, leading to discomfort. There are also multiple mentions of double beds being merely two single beds pushed together, which reduces sleep comfort for some. Pillows often receive unfavorable remarks, noted as either too soft or uncomfortable and occasionally, guests experienced sagging or narrow mattresses.

Despite these mixed impressions, many visitors still find the beds agreeable, offering satisfactory rest after their day. Generally, the hotel provides a decent sleeping experience but could benefit from addressing the softness and design of the mattresses and pillows to enhance guest comfort further.

Cleanliness
Best Western Hotel am Spittelmarkt consistently receives high praise for its cleanliness, which is one of its standout features. Guests repeatedly mention that rooms are clean and spacious with daily housekeeping ensuring that they remain spotless. The bathrooms, in particular, are highlighted for their excellent hygiene and maintenance. Many reviews note the hotel's well-maintained structure and tidy environment, contributing to an overall sense of neatness throughout the property.

Although there are occasional mentions of issues like dirty carpets or minor mold in bathrooms, these are relatively rare compared to the general feedback. The hotel's facilities, such as bedding and common areas, are also generally clean and well-kept. The housekeeping staff receives commendations for their efficiency and attentiveness, ensuring that rooms are cleaned to a high standard.

Guests appreciate the hotel's peaceful and quiet atmosphere, along with its comfortable and hygienic rooms. The hotel's location in a clean and safe neighborhood further enhances the positive experience. Overall, the consistent theme of cleanliness and well-maintained facilities makes Best Western Hotel am Spittelmarkt a reliable choice for travelers prioritizing hygiene and comfort.

Staff
The staff at Best Western Hotel am Spittelmarkt consistently receive high praise in guest reviews for their friendliness and helpfulness. Guests frequently describe the personnel as kind, polite and extremely accommodating. The reception staff, in particular, stand out for their professionalism, efficiency and attentiveness, often going above and beyond to ensure a pleasant stay. There are numerous mentions of smiling, courteous service across all areas of the hotel, including the breakfast area. Despite a few isolated remarks about less friendly interactions or language barriers, the overwhelming majority of reviews commend the hotel's team for their welcoming and communicative nature. The housekeeping staff are also noted for their prompt and considerate service, enhancing the overall experience. Overall, the reviews highlight the commendable efforts of the hotel's staff in providing a positive and friendly atmosphere for guests.

Wi-Fi
Guests have expressed mixed experiences with the WiFi at the Best Western Hotel am Spittelmarkt. On the positive side, many appreciated the good, fast and reliable internet connection available in the rooms, highlighting that the WiFi is easily accessible and free. Some found the WiFi to be stable, functional and logically straightforward to use with plenty of codes provided for multiple devices. A significant number of guests were pleased with the fast and well-functioning WiFi, describing it as decent, adequate and occasionally even amazing.

However, there were notable negative feedbacks as well. Several guests encountered poor and unstable connections with WiFi signals being described as weak, spotty or practically non-existent in certain rooms. Issues such as poor security, limited connection speeds and frequent disconnections were common concerns. Some noted that the internet did not work reliably with certain devices, requiring special access. There were also mentions of a problematic logging-in process and periods where the WiFi did not function at all during the stay.

In summary, while there are commendations for the free and fairly fast internet service, there appear to be inconsistent experiences regarding the stability and reliability of the WiFi connection throughout the hotel.

Parking
Best Western Hotel am Spittelmarkt offers various parking options for guests, including spaces in the courtyard, private parking facilities and a parking garage. The availability of parking is generally reliable, although it is recommended to book in advance to secure a spot. Guests have noted that parking is well-organized and easily accessible, providing convenient locations close to the hotel.

However, the parking spaces are limited in number and the cost associated with hotel parking is relatively high, often mentioned at 20 euros per night. Public parking is also available but can be inconvenient and expensive, especially in nearby zones that charge hourly rates. Although some have found adequate parking in the area, others have experienced difficulties finding available spots. Additionally, there are provisions for electric car charging, though some guests reported the charging facilities were not fully functional.

Overall, while the hotel provides multiple parking solutions, it is important to be prepared for the additional costs and the possibility of limited space, especially during peak times.

Family
The Best Western Hotel am Spittelmarkt stands out as a family-friendly accommodation that ensures a comfortable stay for all its guests, especially those traveling with children. Many reviews highlight the spacious and cozy family rooms, where there's almost a separate area for kids, providing both privacy and comfort. Guests have noted that the rooms are clean and can comfortably accommodate families of various sizes, including larger groups of up to five people.

The hotel goes the extra mile by not charging extra for children under two years old and even adding a free baby crib when needed. This kind of consideration makes it a preferred choice for families. The location is also ideal, being conveniently close to Alexanderplatz, which adds to the practicality for families wanting to explore nearby attractions.

Safety and accessibility are key features, making the hotel a reliable option for all family members. The hotel also allows dogs, adding to its family-oriented appeal. While there are some suggestions for better communication regarding disabled-accessible rooms, the overall sentiment remains positive.

Staff are repeatedly praised for being good and supportive, contributing to a welcoming atmosphere. The variety of packages and practical amenities further support a hassle-free family stay. In summary, Best Western Hotel am Spittelmarkt is highly regarded as an accommodating, comfortable and well-situated choice for families visiting the area.

3 Star
Best Western Hotel am Spittelmarkt presents a solid option for travelers looking for a good value for money. Delivering the typical standards of a Best Western, this three-star hotel offers functional and practical accommodations ideal for short stays. The rooms, while basic, are clean and sufficiently maintained, fitting well within expectations for a hotel of this category.

The hotel’s pricing is considered reasonable and affordable, providing an appropriate balance between quality and cost. Guests have frequently noted that the hotel meets the necessary criteria for a three-star establishment, making it a decent choice for budget-conscious travelers. While some may find that the prices do not always reflect the quality offered, others have emphasized that the overall value for money is excellent.

Accessibility and practicality are key highlights of this mid-tier option, making it a suitable choice for those needing a simple, efficient place to sleep. Overall, the Best Western Hotel am Spittelmarkt stands out as a well-priced, functional and clean option for travelers wanting moderate accommodations that meet basic needs effectively.

Accessible
Best Western Hotel am Spittelmarkt offers a mixed experience in terms of accessibility for guests with disabilities based on reviews. The hotel's location is highly appreciated with many mentioning its accessibility from the train station and central position making it easy to reach various attractions within walking distance. Public transport also provides a convenient option for guests to access the hotel effortlessly.

The hotel has made efforts to accommodate visitors with reduced mobility, offering a range of accessible facilities. Comments highlight the presence of wheelchair-accessible bathrooms, disabled-friendly rooms and parking for electric scooters. Some guests were quite satisfied with these facilities.

However, there are areas that need improvement. While certain rooms are designated as accessible, the feedback indicates that these specifics were not always communicated in advance. Guests also noted minor inconveniences such as low-hanging mirrors and showers in some accessible rooms and confusion with the elevators, which seem to be limited in their access to certain categories of guests. The entrance via the parking lot is another area of concern, being accessible only by staircase.

Despite a few criticisms, the hotel appears to be well-suited for guests with disabilities with multiple amenities thoughtfully provided to enhance their stay.

Dog Friendly
The Best Western Hotel am Spittelmarkt is notably accommodating for guests traveling with dogs. It provides a fantastic welcome package for dogs, which includes essentials such as a basket, blanket, bowls and food. The hotel is very dog-friendly, ensuring that pets feel as comfortable as possible during their stay. The establishment welcomes dogs and is highly supportive of pet owners, creating an environment that can be described as a pet hotel. Its central and clean location adds to the convenience, making it easily accessible for guests and their furry companions. The hotel is practical for pets, ensuring a supportive and accessible experience for all.


No, Best Western Hotel am Spittelmarkt doesn't have any pool.

No, a spa isn't available at Best Western Hotel am Spittelmarkt.

Yes, Best Western Hotel am Spittelmarkt welcomes dogs.

Yes, parking facilities are available at Best Western Hotel am Spittelmarkt.

No, Best Western Hotel am Spittelmarkt doesn't have a gym.

Location Show Map
More Options
  • Hotel in Berlin

  • 8.9 Excellent

  • From $136

  • Hotel in Berlin

  • 8.4 Very Good

  • From $105

  • Hotel in Berlin

  • 8.6 Very Good

  • From $97

  • Hotel in Berlin

  • 8.4 Very Good

  • From $91



6,892,075

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ