Berlin52.53796700,
13.60235900,
7 Kurt-weill-gasse Rezeption 1 Etage(Show on Map)
5.9
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel "Helle Mitte" Berlin offers an overall positive experience for its guests, particularly in regard to its strategic location in Hellersdorf. The hotel's proximity to multiple forms of public transportation—U-Bahn, S-Bahn, tram and bus stations—facilitates convenient access to Berlin’s city center despite being situated outside the immediate tourist areas. This makes it an optimal choice for visitors attending the nearby technical college or those visiting family. The area around the hotel is bustling with shops, restaurants, cafes and bars, adding to the convenience. Additionally, parking facilities, including a secure underground garage, make it accommodating for travelers with cars.
Guests find the rooms spacious, clean and functional for short stays. They appreciate the modern furnishings and well-maintained bathrooms. While the rooms are generally described as comfortable, some areas show signs of wear and might benefit from refurbishment to address issues like broken lamps and worn-out furniture. Despite minor complaints, the basic amenities and overall functionality of the rooms make them suitable for budget travelers.
Cleanliness at the hotel gets mixed reviews—while many found the rooms clean and well-maintained, others noted issues like dirty carpets and mold. A concerted effort to improve cleaning standards could resolve these concerns, ensuring a consistently higher standard of cleanliness.
Staff at Hotel "Helle Mitte" receive praise for their friendliness and willingness to assist, enhancing the guest experience. Although some guests reported less positive interactions, these instances appear to be exceptions rather than the rule.
In terms of amenities, the free Wi-Fi service is generally satisfactory, though some guests experienced connectivity issues. Breakfast at the hotel receives a predominantly negative response with many disappointed by its unavailability and the substandard quality when offered. An improvement in the breakfast service could significantly enhance the overall guest experience.
The hotel's parking facilities are highly appreciated for their affordability and convenience. Families find the hotel reasonably accommodating, although some safety concerns and lack of child-friendly amenities are noted. Beds receive mixed feedback with some guests finding them comfortable and others highlighting issues with comfort and condition.
Hotel "Helle Mitte" meets the expectations of a standard three-star hotel, offering decent amenities and a good quality-price ratio. It’s an economical option suitable for short stays and weekend trips, especially for those seeking a no-frills, budget-friendly accommodation. Business travelers might find the lack of invoice availability a drawback and guests with disabilities may encounter challenges due to occasional elevator issues.
Overall, Hotel "Helle Mitte" Berlin provides a comfortable, budget-friendly option with strategic location benefits, friendly staff and convenient parking, making it a practical choice for various types of visitors. Show more
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Categories
Hotel with EV Charging Stations
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Accessible Hotel
3-Star Hotel
Room Types
Double or Twin Room with Private BathroomFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a sofa as well as garden views. The unit has 2 beds.
One-Bedroom ApartmentOffering free toiletries, this apartment includes a private bathroom with a shower and a hairdryer. The apartment offers soundproof walls, a wardrobe, a sofa, a flat-screen TV with cable channels, as well as garden views. The unit has 3 beds.
Single RoomOffering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers soundproof walls, a wardrobe, a carpeted floor, a flat-screen TV with cable channels, as well as garden views. The unit has 1 bed.
Guest Reviews
5.9
Rated
Location
Hotel "Helle Mitte" in Berlin enjoys a well-regarded location in Hellersdorf, making it a practical choice for various types of visitors. The hotel's strategic position provides excellent connectivity to public transportation with multiple reviews praising the proximity to the U-Bahn, S-Bahn, tram and bus stations. This makes reaching the city center and other parts of Berlin convenient, despite the hotel being located somewhat outside of the central hub.
For those attending the nearby technical college or visiting family, the location proves to be particularly advantageous. Guests appreciate the bustling environment with ample shopping opportunities, restaurants, cafes, bars and other amenities within walking distance. The hotel's integration into a shopping center adds to the convenience factor, offering everything from supermarkets to drugstores right around the corner.
Parking facilities, including an underground garage, cater to visitors traveling by car. The locale also provides a quiet setting while being close to vibrant nightlife options, making it suitable for both short stays and longer visits. Comments consistently highlight the good value for money with clean rooms contributing to an overall positive experience.
In summary, Hotel "Helle Mitte" offers an optimal location for those needing easy access to transportation, numerous local amenities and the regional technical college, despite being situated far from the central tourist areas of Berlin.
Breakfast
Guest reviews regarding the breakfast at Hotel "Helle Mitte" Berlin reveal a mixed bag of experiences, heavily leaning towards the negative. Many guests were disappointed to find that breakfast was unavailable despite being advertised on the hotel's website. Factors such as lack of staff, construction work and even COVID-19 were cited for the cancellation. When breakfast was available, opinions varied widely; some found it good and sufficient with positive remarks about its taste and variety. However, many considered it substandard, often describing the selection as meager and not worth the additional cost, be it 9 or 12 euros. Complaints included stale bread, cold scrambled eggs, a lack of basic items like butter, milk and honey and insufficient refills at the buffet. Despite a few guests appreciating the value for the price, the overall consensus indicates that breakfast service at this hotel could use significant improvements in both availability and quality.
Rooms
Hotel "Helle Mitte" Berlin offers rooms that are generally spacious with high ceilings and large windows, making them quite comfortable and functional for a short stay. The furniture and general room layout are praised for being adequate and sufficient for the price. Guests have noted that rooms are fairly clean with bathrooms being particularly well-maintained. The rooms are described as simple but modernly furnished, making them a good option for budget travelers.
Despite the overall functional and spacious design, there are several areas for improvement. Many reviewers pointed out that the rooms and their furnishings are showing signs of wear and tear with some issues such as broken lamps, wardrobes and curtains. A significant number of guests mentioned that the cleanliness was not consistently up to par with reports of dirty carpets, mold in the fridge and shower and dust accumulation. Moreover, the noise level is a recurring issue, particularly for rooms facing the street or the courtyard, where late-night parties can disrupt the peace.
There is no air conditioning in the rooms, which can make them uncomfortable during warmer periods and only some rooms have a mini bar or refrigerator. Issues with the TV and lack of remote controls have also been frequently mentioned, contributing to the outdated feel of the room technology.
While some guests appreciated the friendly and responsive staff, the location within a bustling shopping area and easy access to additional facilities like the spa, the general consensus suggests that the rooms could benefit from a renovation to address the wear and tear and to improve cleanliness standards. Overall, Hotel "Helle Mitte" Berlin provides a basic and cost-effective option, especially suited for short stays or those on a tight budget.
Beds
Hotel "Helle Mitte" Berlin receives mixed feedback regarding the beds. Many guests found the beds to be comfortable with some describing the mattresses as neat, great and very good. Cleanliness also seems to be a positive aspect with several reviews highlighting clean bed linens and overall bed comfort.
However, there are significant concerns about the condition of the beds. A number of guests mentioned that the beds were worn out with noticeable sagging and detectable springs under the fabric. Some beds were described as too soft, too low or even broken. Issues with thin and old mattresses were also highlighted, causing discomfort for some visitors.
Despite these issues, it's worth noting that a portion of the guests were satisfied with the bed comfort during their stay, suggesting variability in the bed conditions across different rooms.
Cleanliness
Hotel "Helle Mitte" in Berlin offers a mixed experience when it comes to cleanliness. While some guests appreciated very clean and tidy rooms, others had significant concerns. Positive reviews noted that rooms were quite clean and comfortable with some even describing them as beautiful and well-equipped. Clean and tidy bathrooms were also highlighted where cleanliness was maintained at a satisfactory level.
However, the hotel does face several challenges. Many guests reported issues such as dirty carpets, stained walls and unclean bathrooms. There were mentions of mold in the shower and dust left uncleaned with some pointing out the presence of cockroaches and bedbugs. The quality of cleanliness seemed inconsistent with some rooms being well-maintained while others were not properly cleaned even over several days. Specific issues like dirty curtains, leftover trash from previous guests and unemptied trash cans were frequently mentioned.
Overall, the cleanliness at Hotel "Helle Mitte" appears to need more attention to detail and while some guests found their stays to be satisfactory, there are evident areas for improvement to meet higher standards consistently.
Staff
The staff at Hotel "Helle Mitte" Berlin received a mix of feedback from guests with a significant portion of the comments highlighting their friendliness and willingness to assist. Guests frequently noted that the staff, including the receptionists and cleaning personnel, were very friendly, courteous and service-minded. Many reviews praised the pleasant interactions with staff who were welcoming and accommodating. The reception staff, in particular, were often described as nice and helpful, providing excellent service and being sensitive to guests' needs.
However, not all experiences were positive. Some guests reported that certain staff members were unfriendly, unhelpful and occasionally rude. Instances of staff being in a bad mood, unmotivated or inattentive were highlighted. Communication issues were also mentioned with some staff members having difficulty understanding or speaking German.
Despite these occasional shortcomings, many visitors appreciated the staff's efforts to assist them and noted the overall friendly atmosphere. The feedback suggests that while there may be inconsistencies in service, the staff generally strive to create a positive experience for their guests.
Wi-Fi
The Wi-Fi at Hotel "Helle Mitte" Berlin garners mixed feedback from guests with some positive mentions highlighting stable, fast and reliable internet connections. Free WiFi is indeed available and on several occasions, guests appreciated its performance, describing it as good or perfect. However, others experienced significant issues, ranging from slow speeds to intermittent availability. For a few guests, the Wi-Fi was either non-existent or only operational after specific inquiries. There were also mentions of connection challenges and expired Wi-Fi cards, indicating inconsistency in service. While some found the Wi-Fi satisfactory for basic needs, others encountered what could be described as serious shortcomings.
Parking
Hotel "Helle Mitte" Berlin offers various parking options that have generally received positive feedback. The hotel features an underground garage conveniently located directly under the premises, allowing guests to easily transport their luggage via an elevator. The cost for parking is quite economical, typically around 6 euros per day and is often praised as being among the cheapest in Europe. Some reviews even mention a slight variation in the daily fee, noting it as 8 euros.
Guests have found the parking arrangements to be practical with good availability of spaces. The underground garage is considered secure and there's mention of a reduced rate for parking under the hotel. However, a few comments highlight some confusion with the parking setup and technical issues with the barrier not functioning properly.
Despite minor drawbacks, the consensus is that Hotel "Helle Mitte" offers efficient and affordable parking facilities, making it a convenient choice for travelers with vehicles.
Family
Hotel Helle Mitte in Berlin provides a mixed experience when it comes to activities for kids and family-friendliness. The hotel is set in a calm neighborhood, which can be pleasant for family visits. Many found it suitable for families with some guests specifically mentioning that their family stay during Christmas was enjoyable. The room layout is considered spacious and well-suited for families, which allows for comfortable accommodation. Budget-friendly pricing is another plus, making it an attractive option for families looking to save on lodging costs.
However, there are notable areas of concern. Some guests expressed that certain aspects of the hotel are definitely a danger for children, such as missing socket covers in children's rooms and unsafe fans. The lack of facilities to prepare food for children was also highlighted as a drawback. While there are elements that cater to families, there are enough shortcomings to prompt some reviews to suggest that the hotel is not optimal for stays with children.
3 Star
Hotel "Helle Mitte" Berlin is a budget-friendly option that delivers a standard three-star experience. Guests appreciate the good quality-price ratio and find the rooms reasonably decent and in line with the three-star rating. The facilities and decor are consistent with other three-star hotels, meaning they are not luxurious but meet basic expectations. The location is also noted as a positive aspect, being cheap and conveniently situated.
However, potential guests should manage their expectations, as the service and condition of the hotel reflect its three-star status. The environment around the hotel is described as run-down and overall standards are simple, but for those seeking an economical stay without frills, it serves its purpose. The majority of feedback suggests that while the hotel is not exceptional, it is adequate for its price point.
Business
Hotel "Helle Mitte" in Berlin offers a straightforward check-in process and clean, affordable accommodations. The polite and friendly staff contribute to a pleasant stay and the comfortable beds and mattresses ensure a good night's sleep. The hotel's location on the outskirts of Berlin is easily accessible by car, making it a convenient choice for short visits to the city, aided by good train connections to the city center. However, the absence of invoice availability might be a drawback for business travelers. Despite this, the hotel provides good value for its price and it comes recommended for weekend trips rather than extended business stays.
Accessible
Hotel "Helle Mitte" in Berlin presents a mixed experience for guests with disabilities. The hotel is praised for being generally accessible and cleaning services comparable to assisted living. Its prime location in Hellersdorf offers a plethora of nearby cafes, shops and clubs, making it an attractive spot for those looking to explore the area. Access to the hotel and within it is mainly facilitated by elevators, which are essential as rooms cannot be reached by stairs.
However, some guests reported significant issues with the elevators, such as being out of order or turned off at night, which poses a challenge for individuals with limited mobility. While accessibility by car is convenient, the back door option provided some ease as well. Despite the array of amenities and good location, the hotel is not consistently recommended for people with limited mobility due to these access problems. Additionally, potential noise from nearby bars and establishments might be a concern for some.
No, Hotel "Helle Mitte" Berlin doesn't have any pool.
No, a spa isn't available at Hotel "Helle Mitte" Berlin.
No, Hotel "Helle Mitte" Berlin doesn't allow dogs.
Yes, parking facilities are available at Hotel "Helle Mitte" Berlin.
No, Hotel "Helle Mitte" Berlin doesn't have a gym.