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Summary of reviewsThe Leonardo Boutique Hotel Berlin City South, situated in the Neukölln district, is praised for its convenient location and excellent accessibility to public transportation, especially its proximity to Berlin Brandenburg Airport. Guests value the quiet and cozy neighborhood, which offers easy access to essential amenities such as restaurants, supermarkets and various markets. Although slightly removed from the city center, the peaceful surroundings and efficient transport links make it an appealing choice for travelers.
The breakfast at the hotel is highly regarded, known for its variety, quality and delicious offerings. The friendly and accommodating staff enhance the breakfast experience, contributing to a pleasant and familial atmosphere. Despite minor remarks about the cost and occasional issues, such as runny scrambled eggs, the breakfast is generally considered to be good value for money and leaves a lasting positive impression.
While the hotel does not offer an in-house dinner service, there are plenty of nearby alternatives that guests find satisfactory. Several recommended dining options, including Italian restaurants and a local steakhouse, provide a diverse selection of meals within walking distance.
Rooms at the hotel receive consistent praise for their cleanliness, modernity and comfort. Guests highlight the spaciousness, functional amenities and tasteful decor with many rooms remaining quiet despite the hotel's proximity to traffic. However, there are occasional mentions of noise in street-facing rooms and minor maintenance issues.
Cleanliness throughout the hotel is frequently commended with guests noting the impeccable condition of their rooms and common areas. Daily cleaning services and the overall dedication of the cleaning staff contribute significantly to a comfortable stay.
The staff at Leonardo Boutique Hotel Berlin City South are a standout feature, consistently praised for their friendliness, helpfulness and attentiveness. Positive interactions with reception and breakfast staff enhance the overall guest experience, creating a welcoming and hospitable environment.
The hotel's WiFi service generally receives high marks for its speed and reliability, although some guests experienced occasional connectivity issues in certain areas. However, the overall quality of the internet remains a notable strength.
Parking options at the hotel include free street parking, which is widely appreciated for its convenience. On-site parking is available for a daily fee, but may be limited and challenging for larger vehicles. Despite this, the abundance of free public parking nearby mitigates concerns for most guests.
Beds at the hotel are frequently described as very comfortable and conducive to a good night's sleep. Positive remarks about the clean bed linens and quality mattresses are common, although there are some mixed opinions on the firmness.
While some aspects fall slightly short of four-star expectations, such as room size and certain amenities, the hotel offers a good value for money and maintains a generally positive impression among guests. Its cleanliness, friendly staff and comfortable rooms align well with the boutique aesthetic.
For business travelers, the hotel is almost ideal due to its reliable amenities, business-friendly rooms and proximity to the airport and city center. Minor inconveniences, such as the lack of dinner service and non-functional printer, are noted but do not significantly detract from its suitability for business stays.
Overall, the Leonardo Boutique Hotel Berlin City South is a highly recommended choice for those seeking a clean, comfortable and conveniently located hotel with excellent service. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Comfort RoomBright room with a view of the street. The room offers air conditioning, tea/coffee facilities, cable TV, and a private bathroom with a hairdryer.
Superior RoomBright room with a garden view, air conditioning, tea/coffee facilities, cable TV, and a private bathroom with a hairdryer.
Comfort Triple RoomBright room offers a street view and has air conditioning, an electric kettle, coffee/tea facilities and a private bathroom including a hairdryer.
Guest Reviews
8.1
Very Good
Location
The Leonardo Boutique Hotel Berlin City South is conveniently situated in the Neukölln district, offering easy access to public transportation and nearby essential amenities. Guests commend its proximity to the Berlin Brandenburg Airport, making it an ideal choice for travelers with early flights. The hotel boasts excellent bus connections with multiple stops right outside the door, providing straightforward routes to the city center and other parts of Berlin. Visitors can find various restaurants, supermarkets and markets in the nearby area, further enhancing the convenience of the location.
Though the hotel is not centrally located and is about a 40-minute subway ride or 50-minute bus journey to major tourist attractions and Berlin’s city center, it offers tranquility in its peripheral setting. Many appreciate the quiet and cozy neighborhood, away from the bustling city noise. The hotel is positioned on a busy street, which may cause slight noise disturbances for some guests, though the internal environment generally remains calm.
Being close to the Vivantes Clinic Neukölln and with good connections to the Berlin Ringbahn, the hotel is suitable for visitors attending nearby conferences or visiting the hospital. Overall, despite its somewhat remote location from the Berlin city center, the Leonardo Boutique Hotel Berlin City South is well-regarded for its accessible transport links, peaceful surroundings and proximity to essential services.
Breakfast
The breakfast offerings at Leonardo Boutique Hotel Berlin City South receive high praise from guests, frequently described as varied, extensive and delicious. The breakfast buffet, in particular, is noted for its rich selection, catering to diverse tastes with options like freshly baked waffles, different types of sausages, fruits and a plethora of other choices. Many guests highlight the appeal and balance of the buffet, mentioning that it both meets and often exceeds expectations.
The friendliness and accommodation of the breakfast staff significantly enhance the breakfast experience, creating a pleasant and family-like atmosphere. Guests appreciate the careful preparation and presentation of the food, often noting the attention to detail and the love with which it is made. Despite a few remarks about the cost and some minor issues like runny scrambled eggs, the majority find the breakfast to be good value for money.
Overall, the breakfast service at the hotel is lauded for its quality, variety and the pleasant environment it provides. From early morning service starting at 6:00 to the courteous and efficient staff, the breakfast experience at Leonardo Boutique Hotel Berlin City South leaves a lasting positive impression on many visitors.
Dinner
Dining options at the Leonardo Boutique Hotel Berlin City South appear to be limited, as the hotel does not offer a half-board plan or an in-house dinner service. However, this should not deter guests, as there are excellent alternatives nearby. A highly recommended Italian restaurant is conveniently located next door and the Fellini pizzeria, known for its delicious offerings, is also within walking distance. Additionally, a nearby steakhouse provides more dining variety. While the onsite restaurant is closed and this may require prior awareness, the surrounding area offers adequate and well-regarded dining experiences to satisfy guests.
Rooms
Rooms at the Leonardo Boutique Hotel Berlin City South consistently receive praise for their cleanliness and modern design. Guests frequently describe the rooms as spacious, well-equipped and nicely furnished. Positive highlights include comfortable beds, ample natural light, effective air conditioning and functional amenities such as refrigerators, safes and tea/coffee makers. The decor receives commendations for being tasteful and modern, aligning well with the hotel’s boutique aesthetic. Despite being close to busy traffic, many rooms are reported to be quiet and peaceful.
However, some reviewers noted that certain rooms, especially those facing the street, can be noisy. The attic rooms, while spacious, sometimes lack splash guards in the showers. There are occasional mentions of small bathroom sizes and minor maintenance issues like dusty surroundings or outdated equipment in a few rooms. Smoky smells in some rooms were also highlighted as a concern.
In summary, the rooms meet guests' needs with a combination of comfort, cleanliness and modernity, making the overall stay pleasant and satisfactory.
Beds
At the Leonardo Boutique Hotel Berlin City South, guests frequently praised the beds for their exceptional comfort and quality. Most reviews highlighted the comfortable mattresses and clean bed linens with many guests describing their beds as very comfortable, cozy and conducive to a good night's sleep. The bedding was also noted for being of top quality with soft sheets and sufficient pillows, providing a restful experience.
However, there were some mixed opinions about the firmness of the mattresses. While many guests appreciated the firm support, a few found the beds too hard for their liking. Additionally, despite the overall positive feedback, there were isolated comments regarding issues such as worn-out mattresses, bedsheets with holes and slight discomfort with extra beds like sofa beds or a third bed in the room.
The hotel staff also received compliments for preparedness, as cribs were ready for guests when needed and extra pillows were available on request. The overall sentiment about the beds at the Leonardo Boutique Hotel Berlin City South is overwhelmingly positive, ensuring most guests a comfortable stay and a good night's rest.
Cleanliness
The cleanliness of the Leonardo Boutique Hotel Berlin City South generally impresses guests, featuring clean, well-maintained rooms that are frequently praised for their tidiness and organization. Many reviewers highlight the hotel's spotless condition with attention to cleanliness evident across different areas, including the lobby, bathrooms and corridors. Guests appreciate the daily cleaning service and the cleaning staff is often described as friendly and dedicated.
Room cleanliness often exceeds expectations with many references to immaculate spaces, clean bedding and well-kept bathrooms. Frequent positive remarks mention rooms being 'very clean' and 'super clean,' with several noting a daily thorough cleaning routine. Guests also observe consistency in tidiness and a pleasant atmosphere maintained throughout their stay.
Despite the overwhelmingly positive feedback, a few reviewers note occasional cleanliness issues, such as dusty areas, stained carpets or minor maintenance not meeting the high standard seen elsewhere in the hotel. Specific complaints occasionally mention hair in beds, unclean bathroom corners and sometimes unpleasant odors.
Overall, the hotel's commitment to cleanliness receives high approval, contributing significantly to a comfortable and pleasant stay. However, some minor areas could benefit from more meticulous attention to maintain the hotel's otherwise high standards.
Staff
The staff at Leonardo Boutique Hotel Berlin City South consistently receive high praise from guests. Descriptions of the team emphasize their friendliness, helpfulness and attentiveness. Reception and breakfast staff are often highlighted for their courteous and accommodating demeanor. Many reviews note the efficient and prompt service provided with staff always ready to assist and address concerns swiftly. Guests particularly appreciate the warm welcome and the great hospitality they experience upon arrival.
While the general sentiment about the staff is overwhelmingly positive, a few notes mention less favorable interactions. However, these instances are rare and do not overshadow the generally excellent performance and attitude of the team. The hotel's personnel, from the front desk to the cleaning crew, are considered polite, kind and professional. This consistent positive feedback suggests that guests are well taken care of, contributing to an overall pleasant stay at the hotel.
Wi-Fi
At Leonardo Boutique Hotel Berlin City South, guests consistently highlighted the excellent quality of the WiFi service throughout the hotel. Many praised the fast and reliable connection, noting that the internet exceeded their expectations and was accessible in all areas, including the rooms. The high-speed, seamless and strong WiFi contributed to a positive experience for many visitors who relied on the internet during their stay.
Reviews repeatedly mentioned the free WiFi feature with descriptors such as great, perfect and high-quality used to describe the internet connection. Users remarked on the reliable and good WiFi service throughout the premises, making it a notable strength of the hotel.
However, there were also a number of comments pointing to less satisfactory experiences. Some guests reported issues with connectivity, mentioning instances of poor WiFi reception, especially in certain rooms and the lobby area. For a few, the internet was almost unusable with complaints about it being slow, unstable and in some cases, not working at all. Despite these occasional issues, the overall sentiment leaned towards a generally positive evaluation of the hotel's WiFi service.
Parking
Leonardo Boutique Hotel Berlin City South offers a mix of parking options for its guests. Free street parking is widely praised with many reviewers highlighting the ease of finding these spaces near the hotel, particularly on nearby streets and in front of the hotel. This makes it convenient for those looking to avoid additional costs.
However, the hotel's on-site parking comes with mixed reviews. On-site and backyard parking are available, but these are subject to a daily fee of around 10 to 15 euros. Some guests find this fee a bit steep, especially since the availability of these spaces can be limited, often filling up by the evening. The entrance to the on-site parking is noted as quite narrow and potentially challenging for larger vehicles.
Despite these limitations, the secured parking provided on-site is appreciated, offering an added layer of safety for vehicles. For those who don't manage to secure a spot in the hotel parking lot, the abundance of free public parking nearby generally alleviates concerns, ensuring that most guests can find a place for their vehicles without much hassle.
Overall, while on-site parking can be limited and comes at a cost, the surrounding area offers ample free parking spaces, making it a convenient choice for travelers with cars.
4 Star
Leonardo Boutique Hotel Berlin City South offers a modern style and a comfortable atmosphere that many guests appreciate. The staff are frequently commended for being very friendly, helpful and attentive, contributing significantly to a positive boutique experience. Many reviews highlight the excellent breakfast with a great variety, firmly meeting the four-star hotel expectations. Cleanliness is another strong point with accommodations being noted as very clean and well-maintained.
Guests do express some reservations about the hotel’s four-star rating. While the service and some amenities meet the expected standard, others fall short. For instance, some feel the room sizes could be more generous and the bathroom facilities more modern. There are also mentions of missing details like normal spoons and basic slippers, which detract from the overall impression of a four-star service.
Nevertheless, the hotel is considered a good value for its rating, though some believe that aspects such as room size and bathroom facilities are more in line with three-star standards. Despite these critiques, guests still find it a very comfortable hotel with good service, making it a solid choice for travelers looking for a clean and friendly place to stay.
Business
The Leonardo Boutique Hotel Berlin City South proves to be an almost ideal choice for business travelers, as reflected in numerous reviews. Guests consistently describe it as perfect for business trips, ideal for business travel and highly recommended for those with work-related stays. The hotel is noted for its reliability and business-focused layout with sufficient amenities like comfortable beds, business-friendly rooms and chairs and desks suitable for working. Its location is also praised for being well-situated for customers and conveniently close to the center of Berlin, making it easily accessible for those attending conferences or needing proximity to the airport.
While the hotel offers good value for money with amenities such as finger foods available at an affordable bar, a few shortcomings were noted. Some business travelers found the lack of dinner service and non-functional printer to be inconvenient and poor cellphone reception was also mentioned. Despite these minor issues, the business-friendly environment and facilities make the Leonardo Boutique Hotel a very good choice for short business trips or longer stays focused on work. The quiet, cozy neighborhood adds to the convenience for business customers looking to balance work with a comfortable living experience.
Accessible
Leonardo Boutique Hotel Berlin City South is mostly accessible for guests with disabilities, offering numerous positive features that facilitate a comfortable and convenient stay. The hotel itself is easy to reach by public transport with a bus stop located right in front and good connections overall, including easy accessibility by car and an underground parking lot. Rooms are generally accessible and the hotel has specific accommodations for disabled individuals, such as suitably assigned rooms and accessible bathrooms and toilets.
However, there are some limitations that guests should be aware of. The elevator only reaches up to the fifth floor, meaning any rooms above this level, including the attic room, are accessible only by stairs. The lower floors also present accessibility issues and the passageways can be narrow, which might be problematic for some guests. Additionally, the bathroom design is more suitable for individuals not taller than 180 cm and certain features like a high bathtub exit may pose a challenge.
Despite these drawbacks, the hotel staff appears attentive to the needs of disabled guests, making specific adjustments to room allocations and providing senior-friendly amenities upon request. Overall, while the hotel offers a good level of accessibility, it's advisable for guests with specific needs to communicate them in advance to ensure a smooth experience.
Dog Friendly
Leonardo Boutique Hotel Berlin City South is highly praised for its dog-friendly facilities and services. Guests consistently mention that the hotel is accommodating to pets with dogs being warmly welcomed upon arrival. Many guests were pleasantly surprised to find a welcome set for their dogs, including a food and water bowl, along with a cozy blanket. This attention to detail ensures that dogs stay happy and comfortable throughout their stay.
Travelers appreciate the hotel's readiness to accommodate pets, noting that dogs are allowed and treated with good service. The hotel's pet-friendly policy includes providing specific amenities for dogs, making it an excellent choice for those traveling with their furry companions.
However, it’s important to note that there is an additional charge for bringing a dog with reported fees varying between €8 and €15 per night. Despite the extra cost, the hotel remains a top choice for pet owners seeking comfortable and accommodating lodging in Berlin.
Overall, Leonardo Boutique Hotel Berlin City South stands out as an ideal destination for travelers with dogs, reflecting a genuine commitment to providing a welcoming and pleasant experience for both pets and their owners.
No, Leonardo Boutique Hotel Berlin City South doesn't have any pool.
No, a spa isn't available at Leonardo Boutique Hotel Berlin City South.
Yes, Leonardo Boutique Hotel Berlin City South welcomes dogs.
Yes, parking facilities are available at Leonardo Boutique Hotel Berlin City South.
No, Leonardo Boutique Hotel Berlin City South doesn't have a gym.