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Summary of reviewsMotel One Berlin-Potsdamer Platz enjoys high praise for its prime location, offering close proximity to major tourist attractions, shops and public transportation. Guests highlight the clean, well-maintained environment and the modern design of both the hotel and its surroundings. The location is both central and quiet, making it an ideal base for tourists, business travelers and families alike.
The breakfast service is well-regarded for its quality, freshness and selection of organic options. The buffet caters to various dietary preferences and features a diverse array of items, though some guests note it can become crowded and feel the selection could be more extensive. Despite these minor inconveniences, the friendly and attentive breakfast staff add to the positive dining experience.
Rooms are noted for their cleanliness and modern design, though they tend to be on the smaller side, which can be less ideal for extended stays or guests with extensive luggage. The tranquil atmosphere, especially for rooms facing the courtyard, is a plus. However, the lack of additional amenities like refrigerators and ample storage space is a common critique.
Cleanliness is a standout feature at this hotel with guests frequently mentioning the tidy state of the rooms and common areas. The diligent housekeeping ensures a hygienic environment throughout the stay.
The staff at Motel One Berlin-Potsdamer Platz receives widespread acclaim for their friendliness, helpfulness and attentiveness. From the reception team to the bartenders and housekeepers, the staff's welcoming nature and professionalism significantly enhance the guest experience.
Free Wi-Fi is available and while many guests find it reliable and fast, there are occasional reports of connectivity issues and unstable performance. The availability of underground parking connected to the hotel is convenient, although some guests find the cost to be high and availability limited during peak times.
The hotel offers a pleasant nightlife experience with a variety of cozy spaces such as a terrace, lounge and a rooftop bar with great views, although some guests wish the bar stayed open later. The surrounding area also features quality nightlife options within walking distance.
The comfort of the beds is another positive note with many guests describing them as supportive and cozy. However, there are mixed reviews regarding mattress firmness with some finding them too soft.
Motel One Berlin-Potsdamer Platz is also pet-friendly, welcoming dogs warmly and providing a nearby park for walks. Despite lacking certain amenities in the rooms, the pet-friendly nature and excellent location make it a favorable choice for travelers with pets. Overall, the hotel provides a modern, clean and centrally located option for visitors to Berlin with attentive service and a welcoming atmosphere. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Room Types
Room with Queen Size BedThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Room with King Size bedThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Motel One Berlin-Potsdamer Platz is consistently praised for its prime location, making it an excellent choice for anyone looking to explore Berlin. Situated right in the heart of the city, the hotel is mere minutes from major attractions such as the Brandenburg Gate, Checkpoint Charlie and the Reichstag. It's conveniently positioned adjacent to the Mall of Berlin and Potsdamer Platz, providing easy access to shops, restaurants and public transportation including the U-Bahn and S-Bahn stations.
Guests appreciate the hotel's central yet quiet setting, ideal for both sightseeing and shopping sprees. The location offers excellent connectivity, allowing visitors to navigate the city with ease, whether on foot, by bike or via public transport. This strategic hub is perfect for short stays, business trips and family visits, providing the convenience of being close to everything Berlin has to offer, while ensuring a peaceful retreat at the end of the day.
The surrounding area is well-maintained and many guests highlight the cleanliness and modern design of the hotel itself. With numerous restaurants, cafes and tourist spots within walking distance, Motel One Berlin-Potsdamer Platz offers a superb blend of comfort, accessibility and centrality, ensuring a pleasant and hassle-free stay in the vibrant capital of Germany.
Breakfast
The breakfast at Motel One Berlin-Potsdamer Platz is generally highly praised by guests for its quality, freshness and organic options. Described as wonderful, delicious and very good, the breakfast buffet offers a rich and high-quality selection that caters to a variety of dietary preferences, including vegan and vegetarian alternatives. The breakfast items are often highlighted for their freshness and organic quality, contributing to a positive dining experience.
Guests appreciate the diverse and plentiful options available with many remarking on the wide selection that includes warm bread, baked goods and other savory and sweet toppings. Despite its simplicity, the breakfast is considered complete and sufficient, meeting the needs of most guests. The presence of regional ingredients and a nicely arranged presentation adds to its appeal.
The friendly and attentive staff, particularly those managing the breakfast area, are frequently commended for their exceptional service. The breakfast environment is described as pleasant with some guests enjoying their meals on the rooftop terrace or in an appealing breakfast area.
However, a few reviews mention that breakfast can be crowded with limited seating space and occasional wait times. Some also feel that while the breakfast is good, it could be more substantial or imaginative, particularly given the price, which some find to be a bit high. A few guests miss having traditional hot dishes like scrambled eggs and bacon, noting that the offerings are more aligned with continental breakfast standards.
Overall, the breakfast at Motel One Berlin-Potsdamer Platz is well-regarded for its quality, variety and the staff's service, albeit with some room for improvement in terms of space and variety to meet all guests' expectations.
Rooms
The rooms at Motel One Berlin-Potsdamer Platz are generally perceived as clean, modern and well-equipped, though they tend to be on the smaller side. Many guests appreciated the cleanliness and modern design, noting that the rooms were functional and adequate for short stays. The quiet atmosphere, especially in rooms facing the courtyard, was frequently mentioned as a positive attribute, providing a peaceful retreat amidst the hustle and bustle of Berlin.
However, the size of the rooms was a common criticism with many guests finding them too small for extended stays or for accommodating more than two people comfortably. Storage space is limited with several reviews pointing out the lack of closets and places to store luggage. A few guests also missed having additional amenities such as refrigerators, safes and kettles, which are not provided in the rooms.
The modern bathrooms received praise for their cleanliness and design, although some found them small and mentioned issues such as fluctuating water temperature and slippery shower trays. Additionally, guests noted that some rooms had lovely views of the city or the courtyard, adding to the overall pleasant experience.
Despite the compact size, many found the rooms cozy and comfortable, suitable for a few nights' stay. The hotel’s quiet and convenient location, combined with the cleanliness and functionality of the rooms, makes it a good choice for travelers looking for a budget-friendly option in Berlin with modern amenities and a serene environment.
Beds
Guests at Motel One Berlin-Potsdamer Platz generally appreciated the comfort of the beds with numerous reviews highlighting the beds as very comfortable, supportive and cozy. Many guests described the beds as super comfortable, offering a restful sleep and some even referred to the beds as a dream. The availability of extra blankets and pillows was also positively noted.
However, there were mixed feelings about the softness of the mattresses. While some guests found the soft mattresses to be perfectly comfortable and even preferable, others felt that the beds were too soft, leading to discomfort. A few reviews mentioned mattresses that were sagging or worn out, which detracted from the overall experience. Some guests specifically pointed out that the beds were not supportive enough, resulting in back pain.
Additionally, there were occasional comments on the size and firmness of the beds with mentions of narrow beds and beds being too small for two people. Despite these issues, the general consensus remains positive with the majority of guests enjoying a good night’s sleep on the comfortable beds.
Cleanliness
The Motel One Berlin-Potsdamer Platz has consistently garnered high praise for its cleanliness. Guests frequently highlight the hotel and rooms as very clean, well-maintained and tidy. Many reviews emphasize not only the immaculate condition of the rooms but also the spotless facilities and overall environment. The modern design of the rooms is both clean and functional, making it conducive for a comfortable stay. The attention to cleanliness extends to the bathrooms, which are often noted as extremely clean and well-kept. Housekeeping appears diligent in maintaining high standards, ensuring rooms are regularly cleaned and that the entire hotel remains pristine. With such a focus on cleanliness, visitors can expect a hygienic, pleasant and comfortable experience during their stay.
Staff
At Motel One Berlin-Potsdamer Platz, the staff is consistently highlighted for their friendliness and helpfulness. Guests frequently mention the warm, welcoming nature of the employees, describing them as attentive, courteous and accommodating. The reception staff, in particular, receives high praise for their professionalism and efficiency, often going out of their way to assist visitors. Many reviews also commend individual staff members, such as Layla from the breakfast team, for their exceptional service.
Moreover, the level of service extends beyond the reception to include attentive and friendly bartenders and housekeepers. The team is noted for being supportive, knowledgeable about local tourism and proficient in English, making the experience smoother for international travelers. Guests appreciate the staff's prompt response to requests and their willingness to provide a personalized touch.
Although a few reviews indicate occasional inconsistencies in service, such as variability in friendliness during check-in or instances of staff being overwhelmed, these are balanced by the overwhelmingly positive experiences shared by most guests. Overall, the staff at Motel One Berlin-Potsdamer Platz significantly contributes to a pleasant and satisfying stay, ensuring that travelers feel well cared for and welcomed.
Wi-Fi
Motel One Berlin-Potsdamer Platz offers guests free Wi-Fi, which garners mixed reviews regarding its performance. On the positive side, many guests praise the Wi-Fi for being good, stable and reliable. The speed of the connection is often highlighted as great, providing uninterrupted, jet-speed browsing. The availability of free Wi-Fi adds to the appeal with some guests noting that the connectivity was very good and without issues.
However, there are notable instances where guests experienced technical difficulties. Issues such as Wi-Fi dropping frequently, being slow or not working at all are reported. In some rooms, the Wi-Fi availability was particularly unreliable and in other cases, guests faced recurring login prompts. Despite these occasional setbacks, the overall sentiment leans towards satisfaction with the basic and comfortable Wi-Fi facilities.
Enhancements in Wi-Fi reliability and connectivity across all rooms would certainly improve the overall guest experience at Motel One Berlin-Potsdamer Platz.
Parking
Motel One Berlin-Potsdamer Platz offers a variety of parking options, primarily through access to an underground garage directly connected to the hotel. Visitors generally find the parking to be convenient, spacious and well-organized with numerous spots available. The ease of parking right under the hotel enhances the overall experience and the direct linkage to the Parkhaus Mall of Berlin is deemed advantageous.
However, the parking can be expensive, typically costing around 20-21 euros per day with no discounts for hotel guests. Some found the costs to be relatively high over extended stays. Reviews indicate issues with availability during peak times with parking sometimes being limited or difficult to find. Access instructions on booking platforms were also noted as confusing by several guests.
Despite these minor setbacks, the availability of underground and adjacent parking options significantly adds to the hotel's appeal, providing a practical solution for those traveling by car.
Nightlife
Nestled in the heart of Berlin, close to Potsdamer Platz, Motel One offers an experience that is both vibrant and soothing. Despite being in a lively neighborhood, guests consistently enjoyed the quality and convenience of the nightlife options available. The hotel's bar stands out as one of the best in the area, featuring a variety of appealing spaces such as a terrace, a cozy third-floor lounge and a rooftop bar boasting great views. Visitors were particularly pleased with these spots for evening relaxation, nightcaps and good cocktails.
However, the bar's limited opening hours, closing before 10pm, were a slight inconvenience for those wishing to unwind late into the night. For guests exploring outside, the surrounding area offered good nightlife, described as pleasant and enjoyable. While not teeming with pubs and restaurants, the vicinity did feature some quality bars and all major attractions were within walking distance, making the logistics of grabbing a quick bite or returning home hassle-free. Despite the occasional early closing times and the absence of some facilities, the hotel's tranquil ambiance ensured a quiet retreat in the midst of a bustling city center.
Dog Friendly
Motel One Berlin-Potsdamer Platz has received several positive reviews for being very accommodating to pets, particularly dogs. The hotel is recognized as pet-friendly, welcoming dogs warmly and allowing them in the rooms. Guests have highlighted the convenience of the hotel's location for dog walks with the nearby Tiergarten being a notable perk for dog owners. The proximity to a dog park also adds to the appeal for those traveling with their furry friends.
Dog owners will find the service to be excellent with specific mentions of dog-friendly amenities such as rooms designed to accommodate dogs. Although there is a surcharge for having a dog, it should be noted that some basic provisions like a drinking bowl were not provided according to an isolated review.
The staff's friendliness toward pets and the complimentary offerings, such as the cute compliment for dogs, enhance the overall experience. However, the hotel lacks certain amenities such as a refrigerator, safe box, mini fridge and kettle in the rooms, which some guests found inconvenient. Despite this, the positive aspects of accommodating pets and the ease of taking dogs for walks in the area make Motel One Berlin-Potsdamer Platz a favorable choice for pet owners traveling to Berlin.
No, Motel One Berlin-Potsdamer Platz doesn't have any pool.
No, a spa isn't available at Motel One Berlin-Potsdamer Platz.
Yes, Motel One Berlin-Potsdamer Platz welcomes dogs.
Yes, parking facilities are available at Motel One Berlin-Potsdamer Platz.
No, Motel One Berlin-Potsdamer Platz doesn't have a gym.