NH Berlin City Ost
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsNH Berlin City Ost enjoys an advantageous location in former East Berlin, offering easy access to major public transportation options that make exploring the city efficient and convenient. Guests appreciate the quiet setting on a small side street and the strategic proximity to major attractions such as the Brandenburg Gate and Alexanderplatz. The hotel's centrality ensures effortless navigation for both leisure and business travelers with supermarkets, shopping centers and a range of dining options nearby, including an Italian restaurant within the hotel building.
The breakfast buffet at NH Berlin City Ost is predominantly well-received, featuring a diverse and abundant selection of fresh fruits, muesli, eggs, fresh rolls and even champagne. Many guests find the quality and variety to be excellent, although some have mentioned the cost as being on the higher side. The breakfast is served in a stylish and cozy setting with attentive service, though the area can become crowded at times.
The adjacent Italian restaurant, Rossini Quattro, is lauded for its delicious and reasonably priced dishes. The cozy ambiance and friendly staff enhance the dining experience, making it a convenient and appreciated addition to the hotel.
Rooms at NH Berlin City Ost are clean, spacious and functional with many guests praising the comfortable beds and useful amenities like small refrigerators, kettles and coffee machines. However, some rooms show signs of aging with outdated furniture and worn carpets noted by several reviewers. Despite this, the cleanliness and tidiness are consistently praised, along with the friendly and helpful staff who contribute significantly to a positive guest experience.
The staff at NH Berlin City Ost stand out for their exceptional friendliness and professionalism, making guests feel welcomed and well-cared for throughout their stay. The high standard of service is frequently highlighted in reviews, contributing to an overall positive impression of the hotel.
Despite its many positives, the hotel's WiFi service receives unfavorable feedback due to its weak and slow connection. This is an area identified as needing significant improvement.
NH Berlin City Ost offers various parking solutions, including an underground garage and nearby public parking options. While some guests find the hotel parking facilities convenient, others mention challenges with space and cost. Free street parking is available but often in high demand.
The beds are generally praised for their comfort, providing restful sleep for most guests. However, a few reviews mention firmness and structural issues.
As a four-star establishment, NH Berlin City Ost largely meets guest expectations for quality service and amenities. Although some feel the hotel could benefit from modernization, the value for money remains a highlight.
Business travelers find the hotel well-suited for short stays with functional rooms and a high standard of cleanliness. The practical amenities support work requirements, though some areas could be improved to better cater to business needs.
Categories
The breakfast buffet at NH Berlin City Ost is predominantly well-received, featuring a diverse and abundant selection of fresh fruits, muesli, eggs, fresh rolls and even champagne. Many guests find the quality and variety to be excellent, although some have mentioned the cost as being on the higher side. The breakfast is served in a stylish and cozy setting with attentive service, though the area can become crowded at times.
The adjacent Italian restaurant, Rossini Quattro, is lauded for its delicious and reasonably priced dishes. The cozy ambiance and friendly staff enhance the dining experience, making it a convenient and appreciated addition to the hotel.
Rooms at NH Berlin City Ost are clean, spacious and functional with many guests praising the comfortable beds and useful amenities like small refrigerators, kettles and coffee machines. However, some rooms show signs of aging with outdated furniture and worn carpets noted by several reviewers. Despite this, the cleanliness and tidiness are consistently praised, along with the friendly and helpful staff who contribute significantly to a positive guest experience.
The staff at NH Berlin City Ost stand out for their exceptional friendliness and professionalism, making guests feel welcomed and well-cared for throughout their stay. The high standard of service is frequently highlighted in reviews, contributing to an overall positive impression of the hotel.
Despite its many positives, the hotel's WiFi service receives unfavorable feedback due to its weak and slow connection. This is an area identified as needing significant improvement.
NH Berlin City Ost offers various parking solutions, including an underground garage and nearby public parking options. While some guests find the hotel parking facilities convenient, others mention challenges with space and cost. Free street parking is available but often in high demand.
The beds are generally praised for their comfort, providing restful sleep for most guests. However, a few reviews mention firmness and structural issues.
As a four-star establishment, NH Berlin City Ost largely meets guest expectations for quality service and amenities. Although some feel the hotel could benefit from modernization, the value for money remains a highlight.
Business travelers find the hotel well-suited for short stays with functional rooms and a high standard of cleanliness. The practical amenities support work requirements, though some areas could be improved to better cater to business needs.
Accessible Hotel
NH Berlin City Ost offers accessible rooms and wheelchair accessible elevators. Wheelchair accessible parking and a wheelchair-accessible registration desk and public washroom are also available.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Business Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
'NH Berlin City Ost' boasts a prime location in former East Berlin, closely situated to key public transportation options such as the U5 subway line, tram and S-Bahn stations. This strategic positioning makes it highly convenient for guests to explore Berlin's main attractions with many reviews highlighting the ease of reaching the city center and points of interest like the Brandenburg Gate and Alexanderplatz within minutes. The hotel is also praised for its proximity to the former Stasi headquarters and its quiet setting on a small side street, offering a peaceful retreat amidst the urban buzz.
The hotel's location is lauded as being central and well-connected, ensuring that both leisure and business travelers can navigate the city effortlessly. Nearby, guests have access to supermarkets, shopping centers and a variety of restaurants, including an Italian eatery within the hotel building itself, which adds a layer of convenience to their stay.
Many reviews mention the friendly and helpful staff, alongside the clean, quiet rooms that provide a restful environment despite the hotel's central positioning. While it is noted that the area itself is more residential and may not offer many tourist attractions immediately nearby, the excellent public transport links compensate by making the broader Berlin area easily accessible. Overall, 'NH Berlin City Ost' is appreciated for its strategically advantageous location, making it a suitable base for anyone looking to explore Berlin efficiently.
The breakfast experience at NH Berlin City Ost receives mostly positive comments from guests. Many appreciated the wide selection, describing the options as diverse, varied and abundant. The breakfast buffet is noted for its variety, including fruits, muesli, eggs, fresh rolls and even champagne, which caters to different tastes and dietary preferences. The quality of the food is frequently highlighted with descriptors such as delicious, tasty, fantastic, sensational and excellent.
Despite the generally favorable reviews, there are a few critiques. Some guests found the breakfast to be quite expensive and believed the cost did not always match the quality. Specific complaints mentioned limited options for vegans, disappointing sausages and cheeses and the occasional problem of breakfast being cleared away too early.
The breakfast is served in a stylish and cozy adjacent restaurant, contributing to a pleasant dining atmosphere. Staff members are often praised for their attentiveness and service. However, some guests felt that the breakfast area could get crowded and that the small tables were a bit too close together.
Overall, the breakfast at NH Berlin City Ost is largely seen as a highlight of the stay with varied and plentiful options that delight most guests, despite some reservations about its cost and specific offerings.
When staying at NH Berlin City Ost, guests can look forward to an overwhelmingly positive dining experience, particularly at the adjacent Italian restaurant, Rossini Quattro. This attached restaurant receives high praise for its excellent and affordable dishes, cozy ambiance and exceptionally nice staff. The collaboration between the hotel and Rossini Quattro is highlighted as a convenient solution for both breakfast and dinner with guests noting that the food served is delicious and reasonably priced.
While there was an isolated incident of a reservation mishap, this did not overshadow the general satisfaction with the restaurant's offerings. The breakfast, often served in the same Italian restaurant, is described as great and elaborate, though a minor suggestion was made to include bacon with scrambled eggs.
Guests also appreciated the small touches from the hotel, such as complimentary bottled water in their rooms. In the evenings, the breakfast room transforms into a charming dining area, enhancing the overall dining experience.
The convenience of having an exceptional Italian restaurant either in the hotel building or nearby adds significant value to their stay, making it a noteworthy highlight of NH Berlin City Ost.
NH Berlin City Ost offers a range of rooms that generally meet guests' practical needs with well-furnished and functional accommodations. Positive feedback highlights the spaciousness and cleanliness of many rooms with some guests appreciating the comfortable beds, soundproofing and amenities such as small refrigerators, kettles, coffee machines and minibars. The rooms are often described as cozy and warm, suitable for short stays or business trips. Breakfast receives praise for its variety and quality, adding to the overall satisfactory experience.
However, several reviews point out that the hotel’s rooms are quite outdated with some featuring old furniture and worn carpets. Issues such as dusty areas, stained carpets and the presence of city noise have been noted. Some bathrooms are described as old-fashioned with small, sometimes inconveniently designed spaces. Despite these critiques, the staff's friendliness and helpfulness are frequently mentioned as positives.
In conclusion, while NH Berlin City Ost offers clean, functional and sufficiently equipped rooms at reasonable prices, there is a notable need for modernization and renovation to improve the overall guest experience.
The beds at 'NH Berlin City Ost' generally receive high marks for comfort with many guests complimenting their coziness and supportive nature. Guests frequently describe the beds as very comfortable and even superb, making for a restful night's sleep with phrases like "bed was very comfortable" and "comfortable mattress" appearing repeatedly. There is also consistent praise for the large size of some of the beds, ensuring added comfort and space.
However, not all feedback is favorable. Some reviewers found the mattresses too hard, describing them as too firm for their liking, particularly mentioning issues for side sleepers. Thin pillows and occasional issues with bed wobbling or creaking were also noted. Additionally, certain beds were described as narrow or not easily accessible from both sides, which may be a drawback for some guests. There were minor cleanliness concerns mentioned, such as stained quilts and suggestions that the curtains could use a wash.
Overall, while most guests seem to enjoy the comfortable and large beds, a minority have encountered issues with the hardness of the mattresses and bed structure, leading to a mixed, yet primarily positive impression of the sleeping accommodations.
At NH Berlin City Ost, guests frequently praise the hotel for its high levels of cleanliness. Rooms and bathrooms are consistently described as very clean, tidy and well-maintained with no strange smells. Many visitors felt comfortable due to the good cleanliness and organization throughout the hotel. Housekeeping services are regularly mentioned as efficient with rooms cleaned daily and spots attended to frequently.
While the hotel provides a clean and comfortable environment, some parts of the facility show signs of age and wear. Carpets, in particular, have been singled out for needing replacement due to stains and areas behind the furniture and baseboards sometimes require more thorough cleaning. The overall outdated appearance of some rooms and bathrooms, including discolored and old shower areas, has also been noted, despite the cleanliness.
In summary, while NH Berlin City Ost might benefit from some updates and deeper cleaning in specific areas, the hotel maintains a solid standard of cleanliness and comfort, making it a decent choice for travelers.
The staff at NH Berlin City Ost consistently receive glowing remarks for their friendliness and helpfulness. Guests often highlight how welcoming and accommodating the entire team is, from the reception to the housekeeping and restaurant staff. Many reviews note the staff's polite, courteous and professional demeanor with special praise for their attentiveness and ability to handle inquiries efficiently. While there were minor mentions of some occasional issues, the overwhelming sentiment is one of exceptional service. Guests appreciate the warm reception and the supportive nature of the employees, making their experience at the hotel positive and memorable. Overall, the staff's extraordinary friendliness and commitment to guest satisfaction stand out significantly in these reviews.
Guests of NH Berlin City Ost have consistently expressed dissatisfaction with the hotel's WiFi services. While the hotel does offer free WiFi, many found the connection to be weak, slow and highly unstable. Several reviews indicated that the WiFi was practically non-existent or so poor that it could barely load a webpage. In some instances, guests resorted to paying an additional fee for faster speeds, which seemed to be a common necessity for those needing a reliable connection for work.
Some guests noted that while the WiFi in their rooms was initially unusable, staff provided routers to improve the connection, though this appeared to be a stopgap solution rather than a permanent fix. Overall, the general consensus is that the hotel's WiFi does not meet the expectations of modern travelers with many describing it as terrible, horrible or simply unusable. This recurring issue underscores the need for significant improvements in the hotel's internet infrastructure.
NH Berlin City Ost offers a variety of parking options including its own underground garage, street parking and nearby public parking garages. While some guests found the hotel's parking garage to be interesting and practical with innovative features like an automated parking system, others noted its limitations, such as being too small for larger vehicles and being inadequately ventilated.
The parking fees at the hotel, which are around €16 per night, garnered mixed reactions with some guests finding them expensive. Although secure and safe parking is provided, the parking situation around the hotel can be challenging with limited availability and difficulty parking larger vehicles or vans.
Free street parking is available nearby, providing an affordable alternative for those willing to search. However, some guests experienced trouble accessing these spots due to high demand. Despite these challenges, alternative parking options, including a not far off public parking garage, offer some relief, although they may not be open continuously.
Overall, while NH Berlin City Ost provides various parking solutions, potential guests should be prepared for the associated costs and occasional difficulty in finding a spot.
NH Berlin City Ost is commonly described as a 4-star hotel with a reputation for high-quality service and amenities. Many guests appreciated the overall experience, noting that everything was great and highly recommended, indicative of a quality hotel. The hotel frequently compared favorably to other renowned four-star establishments like Marriott and Hilton, particularly appreciating its comfort and level of service.
However, the reviews also highlight some contrasting opinions. A few guests felt that the hotel didn't fully align with a four-star rating, describing it as more akin to a 3-star or even 2-star standard in certain aspects. Issues such as signs of wear and tear and a lack of electrical outlets by the bed were mentioned as points that detracted from the expected four-star experience.
Despite these criticisms, the hotel was often praised for its good value for money, particularly given its location in the city. Guests often felt the price-performance ratio was very good, which might justify the higher expense for some. Overall, while the hotel's 4-star status was debated, it appears to offer a comfortable stay with a solid reputation for service and convenience.
NH Berlin City Ost offers a practical and comfortable stay for business travelers. The hotel stands out as a good solution for short business trips or city stays with an ideal location providing easy access to main transportation hubs like the Berlin train station. Guests often find the rooms functional and well-suited for work, despite noting that the work area can be small. However, the rooms compensate with accessible sockets, a necessary feature for business travelers needing to stay connected and productive.
As a four-star city hotel, NH Berlin City Ost ensures a high standard of cleanliness with rooms and common areas being meticulously maintained. The rooms are described as spacious, bright and appropriately sized for short business trips, adding to the comfort with long beds for a good night’s sleep. Guests appreciate the convenience and practicality of the business rooms, which support their work requirements during their stay.
The breakfast receives positive remarks and the presence of a very good Italian restaurant within the building adds to the overall appeal for those needing a quick and quality meal between meetings or after a long day. The hotel is repeatedly mentioned as a great choice for business trips with guests expressing their intent to return, highlighting its effectiveness and reliability for professional needs.
NH Berlin City Ost has garnered positive feedback for its accessibility features, particularly for guests with disabilities. The hotel offers wheelchair-accessible rooms, which guests have found to be adequately accommodating. Specifically, the bathroom facilities are highly praised for being well-equipped and suited for wheelchair users.
Transportation to and from the hotel is convenient with good connectivity via public transportation, including metro, bus, tram and subway options. This ease of access makes reaching the hotel straightforward for those relying on public transit.
Guests have noted some areas for improvement. While the rooms and bathrooms are largely accessible, the dining hall's steps are not marked and it lacks a handrail, which may pose challenges. Additionally, certain features such as bed suitability for disabled guests and WiFi performance have received criticism.
Overall, NH Berlin City Ost manages accessibility well, providing essential facilities for guests with disabilities and a convenient location connected to various public transportation options.
NH Berlin City Ost offers a genuinely dog-friendly atmosphere, making it a welcoming destination for those traveling with pets. Guests appreciate the provided dog bowls and dog beds, ensuring that pets have a comfortable stay. The designated dog-friendly space and a dog area near the backyard add convenience for pet owners. A nearby dog park offers a pleasant bonus for exercise and play.
The hotel policies are flexible, allowing pets accompanied by their owners to be placed on one designated floor, though pets are not allowed in the breakfast room. Despite this restriction, guests can see dogs in the dining room and even carried in arms at the breakfast buffet, indicating a high level of pet tolerance and acceptance.
NH Berlin City Ost does charge a pet fee of 25 euros and dogs up to 25 kg are welcome. The hotel staff is highlighted as extremely supportive and welcoming to pets with efforts to accommodate comfortably the needs of both pet owners and their furry companions. Overall, the hotel succeeds in creating a pet-friendly environment, despite minor limitations.
Location Show Map
Location
The hotel's location is lauded as being central and well-connected, ensuring that both leisure and business travelers can navigate the city effortlessly. Nearby, guests have access to supermarkets, shopping centers and a variety of restaurants, including an Italian eatery within the hotel building itself, which adds a layer of convenience to their stay.
Many reviews mention the friendly and helpful staff, alongside the clean, quiet rooms that provide a restful environment despite the hotel's central positioning. While it is noted that the area itself is more residential and may not offer many tourist attractions immediately nearby, the excellent public transport links compensate by making the broader Berlin area easily accessible. Overall, 'NH Berlin City Ost' is appreciated for its strategically advantageous location, making it a suitable base for anyone looking to explore Berlin efficiently.
Breakfast
Despite the generally favorable reviews, there are a few critiques. Some guests found the breakfast to be quite expensive and believed the cost did not always match the quality. Specific complaints mentioned limited options for vegans, disappointing sausages and cheeses and the occasional problem of breakfast being cleared away too early.
The breakfast is served in a stylish and cozy adjacent restaurant, contributing to a pleasant dining atmosphere. Staff members are often praised for their attentiveness and service. However, some guests felt that the breakfast area could get crowded and that the small tables were a bit too close together.
Overall, the breakfast at NH Berlin City Ost is largely seen as a highlight of the stay with varied and plentiful options that delight most guests, despite some reservations about its cost and specific offerings.
Dinner
While there was an isolated incident of a reservation mishap, this did not overshadow the general satisfaction with the restaurant's offerings. The breakfast, often served in the same Italian restaurant, is described as great and elaborate, though a minor suggestion was made to include bacon with scrambled eggs.
Guests also appreciated the small touches from the hotel, such as complimentary bottled water in their rooms. In the evenings, the breakfast room transforms into a charming dining area, enhancing the overall dining experience.
The convenience of having an exceptional Italian restaurant either in the hotel building or nearby adds significant value to their stay, making it a noteworthy highlight of NH Berlin City Ost.
Rooms
However, several reviews point out that the hotel’s rooms are quite outdated with some featuring old furniture and worn carpets. Issues such as dusty areas, stained carpets and the presence of city noise have been noted. Some bathrooms are described as old-fashioned with small, sometimes inconveniently designed spaces. Despite these critiques, the staff's friendliness and helpfulness are frequently mentioned as positives.
In conclusion, while NH Berlin City Ost offers clean, functional and sufficiently equipped rooms at reasonable prices, there is a notable need for modernization and renovation to improve the overall guest experience.
Beds
However, not all feedback is favorable. Some reviewers found the mattresses too hard, describing them as too firm for their liking, particularly mentioning issues for side sleepers. Thin pillows and occasional issues with bed wobbling or creaking were also noted. Additionally, certain beds were described as narrow or not easily accessible from both sides, which may be a drawback for some guests. There were minor cleanliness concerns mentioned, such as stained quilts and suggestions that the curtains could use a wash.
Overall, while most guests seem to enjoy the comfortable and large beds, a minority have encountered issues with the hardness of the mattresses and bed structure, leading to a mixed, yet primarily positive impression of the sleeping accommodations.
Cleanliness
While the hotel provides a clean and comfortable environment, some parts of the facility show signs of age and wear. Carpets, in particular, have been singled out for needing replacement due to stains and areas behind the furniture and baseboards sometimes require more thorough cleaning. The overall outdated appearance of some rooms and bathrooms, including discolored and old shower areas, has also been noted, despite the cleanliness.
In summary, while NH Berlin City Ost might benefit from some updates and deeper cleaning in specific areas, the hotel maintains a solid standard of cleanliness and comfort, making it a decent choice for travelers.
Staff
Wi-Fi
Some guests noted that while the WiFi in their rooms was initially unusable, staff provided routers to improve the connection, though this appeared to be a stopgap solution rather than a permanent fix. Overall, the general consensus is that the hotel's WiFi does not meet the expectations of modern travelers with many describing it as terrible, horrible or simply unusable. This recurring issue underscores the need for significant improvements in the hotel's internet infrastructure.
Parking
The parking fees at the hotel, which are around €16 per night, garnered mixed reactions with some guests finding them expensive. Although secure and safe parking is provided, the parking situation around the hotel can be challenging with limited availability and difficulty parking larger vehicles or vans.
Free street parking is available nearby, providing an affordable alternative for those willing to search. However, some guests experienced trouble accessing these spots due to high demand. Despite these challenges, alternative parking options, including a not far off public parking garage, offer some relief, although they may not be open continuously.
Overall, while NH Berlin City Ost provides various parking solutions, potential guests should be prepared for the associated costs and occasional difficulty in finding a spot.
4 Star
However, the reviews also highlight some contrasting opinions. A few guests felt that the hotel didn't fully align with a four-star rating, describing it as more akin to a 3-star or even 2-star standard in certain aspects. Issues such as signs of wear and tear and a lack of electrical outlets by the bed were mentioned as points that detracted from the expected four-star experience.
Despite these criticisms, the hotel was often praised for its good value for money, particularly given its location in the city. Guests often felt the price-performance ratio was very good, which might justify the higher expense for some. Overall, while the hotel's 4-star status was debated, it appears to offer a comfortable stay with a solid reputation for service and convenience.
Business
As a four-star city hotel, NH Berlin City Ost ensures a high standard of cleanliness with rooms and common areas being meticulously maintained. The rooms are described as spacious, bright and appropriately sized for short business trips, adding to the comfort with long beds for a good night’s sleep. Guests appreciate the convenience and practicality of the business rooms, which support their work requirements during their stay.
The breakfast receives positive remarks and the presence of a very good Italian restaurant within the building adds to the overall appeal for those needing a quick and quality meal between meetings or after a long day. The hotel is repeatedly mentioned as a great choice for business trips with guests expressing their intent to return, highlighting its effectiveness and reliability for professional needs.
Accessible
Transportation to and from the hotel is convenient with good connectivity via public transportation, including metro, bus, tram and subway options. This ease of access makes reaching the hotel straightforward for those relying on public transit.
Guests have noted some areas for improvement. While the rooms and bathrooms are largely accessible, the dining hall's steps are not marked and it lacks a handrail, which may pose challenges. Additionally, certain features such as bed suitability for disabled guests and WiFi performance have received criticism.
Overall, NH Berlin City Ost manages accessibility well, providing essential facilities for guests with disabilities and a convenient location connected to various public transportation options.
Dog Friendly
The hotel policies are flexible, allowing pets accompanied by their owners to be placed on one designated floor, though pets are not allowed in the breakfast room. Despite this restriction, guests can see dogs in the dining room and even carried in arms at the breakfast buffet, indicating a high level of pet tolerance and acceptance.
NH Berlin City Ost does charge a pet fee of 25 euros and dogs up to 25 kg are welcome. The hotel staff is highlighted as extremely supportive and welcoming to pets with efforts to accommodate comfortably the needs of both pet owners and their furry companions. Overall, the hotel succeeds in creating a pet-friendly environment, despite minor limitations.
No, NH Berlin City Ost doesn't have any pool.
No, a spa isn't available at NH Berlin City Ost.
Yes, NH Berlin City Ost welcomes dogs.
Yes, parking facilities are available at NH Berlin City Ost.
No, NH Berlin City Ost doesn't have a gym.
Location Show Map
More Options
