Ootel.com
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Summary of reviewsOotel.com offers a lodging option that is generally praised for its balance of affordability and accessibility, although it does have its share of criticisms. Situated on the outskirts of Berlin, the hotel benefits greatly from excellent public transportation links, including a nearby tram stop and an S-Bahn station, allowing guests to conveniently reach the city center. The surrounding neighborhood is quiet and safe with supermarkets and fast food options close by, making it ideal for short stays. Despite the distance from major attractions, the location's tranquility is a notable positive for those seeking a peaceful retreat.
The breakfast at Ootel.com has received mixed reviews. While some guests appreciated the variety and cost-effectiveness with highlights such as plentiful boiled eggs and fresh rolls, others were disappointed with the limited selection and hygiene issues, often opting to dine at nearby bakeries instead. However, dinner options have generally been well-received with guests enjoying the affordability and quality of food from on-site and nearby eateries, including a Turkish restaurant and a 24-hour Döner shop.
Rooms at Ootel.com have drawn mixed reactions. Positive feedback highlights some rooms as spacious and comfortable, but cleanliness and maintenance issues are prevalent. Many guests reported dirty rooms, mold and outdated furnishings, indicating a substantial need for renovations and improved housekeeping. The hotel’s cleanliness or lack thereof, is a significant concern with widespread reports of filthy conditions, unpleasant odors and inadequate cleaning practices.
Staff interactions elicited a variety of responses but were generally more positive. Many guests found the staff friendly and helpful, though there were complaints about unprofessional behavior and communication issues.
The free Wi-Fi service has garnered both praise and criticism. While strong connectivity was noted in some areas, frequent issues such as weak signals and unreliable access, particularly in rooms, were also reported.
Parking at Ootel.com is extensive and appreciated for its convenience, though the additional fees were a common complaint. Guests are advised to look for free parking options nearby if budget is a concern.
For families, Ootel.com appears less suitable. Reviews highlighted discomfort for those with young children, citing security and cleanliness issues. Families often found the environment uncomfortable and not conducive to a pleasant stay.
Lastly, opinions on the beds were mixed. Some guests enjoyed comfortable, clean bedding, while others faced issues with dirty linens, old mattresses and even bedbugs.
Overall, Ootel.com emerges as a budget-friendly option with excellent transport connectivity but struggles significantly with cleanliness and maintenance, making it a less reliable choice for families or those seeking a hassle-free stay.
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The breakfast at Ootel.com has received mixed reviews. While some guests appreciated the variety and cost-effectiveness with highlights such as plentiful boiled eggs and fresh rolls, others were disappointed with the limited selection and hygiene issues, often opting to dine at nearby bakeries instead. However, dinner options have generally been well-received with guests enjoying the affordability and quality of food from on-site and nearby eateries, including a Turkish restaurant and a 24-hour Döner shop.
Rooms at Ootel.com have drawn mixed reactions. Positive feedback highlights some rooms as spacious and comfortable, but cleanliness and maintenance issues are prevalent. Many guests reported dirty rooms, mold and outdated furnishings, indicating a substantial need for renovations and improved housekeeping. The hotel’s cleanliness or lack thereof, is a significant concern with widespread reports of filthy conditions, unpleasant odors and inadequate cleaning practices.
Staff interactions elicited a variety of responses but were generally more positive. Many guests found the staff friendly and helpful, though there were complaints about unprofessional behavior and communication issues.
The free Wi-Fi service has garnered both praise and criticism. While strong connectivity was noted in some areas, frequent issues such as weak signals and unreliable access, particularly in rooms, were also reported.
Parking at Ootel.com is extensive and appreciated for its convenience, though the additional fees were a common complaint. Guests are advised to look for free parking options nearby if budget is a concern.
For families, Ootel.com appears less suitable. Reviews highlighted discomfort for those with young children, citing security and cleanliness issues. Families often found the environment uncomfortable and not conducive to a pleasant stay.
Lastly, opinions on the beds were mixed. Some guests enjoyed comfortable, clean bedding, while others faced issues with dirty linens, old mattresses and even bedbugs.
Overall, Ootel.com emerges as a budget-friendly option with excellent transport connectivity but struggles significantly with cleanliness and maintenance, making it a less reliable choice for families or those seeking a hassle-free stay.
Hotel with EV Charging Stations
Family Friendly Hotel
Hotel with Parking
EV charging stations
Guest Reviews
The location of Ootel.com strikes a balance between affordability and accessibility. While it is situated somewhat on the outskirts of Berlin, the hotel benefits from extensive public transportation options. Guests have praised the proximity of a tram stop right outside the building and an S-Bahn station just a short walk away, making it convenient to reach the city center in approximately 25-40 minutes. The neighborhood is described as quiet and safe with supermarkets such as Aldi and Lidl close by for daily necessities.
Despite its distance from major attractions, the hotel's connectivity to public transport is highly appreciated, enabling easy access to central Berlin and various points of interest. Guests have found the location ideal for short stays and noted the convenience of nearby fast food options and parking facilities. Additionally, the surroundings offer a peaceful retreat away from the city's hustle and bustle, making it suitable for those looking to experience Berlin at a comfortable pace.
In essence, Ootel.com provides a practical lodging option for budget-conscious travelers willing to trade a central location for excellent transport links and a quiet environment.
A consensus appears among guests about the breakfast at Ootel.com, revealing a highly mixed reception. On the positive side, some visitors appreciated the breakfast offerings, describing them as plentiful, delicious and sufficient for the price. They noted a good variety in items such as boiled eggs, fresh rolls, cheese and cold cuts, also highlighting the availability of unlimited tea and coffee throughout the day. The breakfast staff also received compliments for their friendliness and dedication, significantly enhancing the overall experience.
However, numerous reviews conveyed disappointment, mentioning the limited selection and lack of freshness in the food. Many guests felt that the breakfast wasn’t worth the additional cost with complaints about expired items such as butter and cream cheese, stale bread and a lack of replenishment. Issues with hygiene were also prominent with reports of dirty tables, expired food and a lack of serving utensils.
Guests often advised against booking the breakfast due to its meager offerings and substandard quality. Many reviews recommended opting for a nearby bakery instead, where fresher and more varied options could be found. The breakfast area was described as uninviting by some with complaints about cleanliness, comfort and even the prevalence of half-naked individuals, contributing to an unfavorable dining atmosphere.
In summary, although a segment of guests found the breakfast at Ootel.com to be satisfactory, an equal number were dissatisfied, highlighting issues in both quality and value for money.
Guests have praised the various dining options available at Ootel.com, highlighting the affordability and deliciousness of the food. The hotel features an on-site kebab shop that has garnered positive remarks for its good quality and affordability. Additionally, there's a lovely Turkish restaurant on the first floor valued for its fresh and tasty dishes, which are also reasonably priced. For those seeking late-night food, the 24-hour Döner shop next door and the nearby bistro serving shawarma come highly recommended. Guests also appreciate the cheap beer available at the bistro next to the hotel. A wonderful Greek restaurant located nearby also adds to the diverse culinary options, making dining a delightful experience for those staying at Ootel.com.
Ootel.com’s rooms have garnered mixed reviews, primarily highlighting significant concerns about cleanliness, maintenance and overall condition. Many guests reported that the rooms and bathrooms were not clean, often citing dusty floors, dirty linens, unpleasant odors and mold. The furnishings were described as minimalistic and worn out with several reviews mentioning broken furniture, non-functional heating and an overall need for renovation.
In terms of positive feedback, some guests found the rooms to be spacious and equipped with comfortable beds. A few noted that the rooms feel warm and cozy and appreciated the large windows that offer ample natural light. Others mentioned that their rooms were clean and adequate for a short stay.
However, the overall sentiment was overshadowed by numerous complaints about the outdated decor and faulty facilities. Common issues included non-functional elevators, lack of basic amenities such as towels and toiletries and poor soundproofing that made the rooms noisy. Many guests also expressed disappointment over discrepancies between online photos and the actual room conditions.
In summary, Ootel.com provides basic and spacious rooms but struggles significantly in terms of cleanliness and maintenance. While it offers a budget-friendly option with spontaneous booking possibilities, the recurring issues hinted at a need for substantial improvements in both hospitality and infrastructure.
Reviewers have mixed opinions about the beds at Ootel.com. On the positive side, a number of guests found the beds comfortable with some specifically noting comfortable mattresses and beds that were freshly made and clean. However, many guests were dissatisfied; common complaints included dirty and stained bed linens, old and worn-out mattresses and broken or unstable bed structures. Some guests had issues with squeaky beds, sagging mattresses and beds infested with bedbugs. Cleanliness concerns were often mentioned with several reviews highlighting bed sheets that weren't changed between guests and blankets and pillows that stank. Despite a few mentions of beds being in decent or good condition, the overarching sentiment indicated significant room for improvement in both cleanliness and comfort.
Travelers planning to stay at Ootel.com should be aware that the cleanliness standards at this hotel are a significant concern. Numerous reviews indicate deeply troubling conditions with many guests reporting rooms and common areas that are extremely dirty. Issues range from filthy floors and dusty surfaces to moldy bathrooms and stained linens. Guests have observed unpleasant odors pervading the hotel, including the smell of cigarettes and mustiness, which seem to persist despite attempts to freshen the air.
Basic amenities such as towels, soap and toilet paper are often lacking and many rooms appear to be poorly maintained with broken furniture and exposed electrical wiring. Several reviewers also mentioned that the bedding and mattresses were stained and smelly, sometimes with disturbing details like traces of urine or blood. Mold seems to be a widespread issue, affecting both the rooms and bathroom areas. Additionally, trash management is a recurring problem with reports of garbage being left unemptied and food residues found throughout the premises.
Despite these overwhelming negative aspects, there were a few isolated mentions of clean bedding upon arrival and some clean rooms. However, these accounts are vastly outnumbered by those pointing out serious sanitation failings. Guests have advised that the hotel could benefit from a comprehensive cleaning overhaul and better upkeep to elevate its accommodations from their current state.
Overall, it's crucial for prospective guests to weigh these considerations before booking, especially if cleanliness and hygiene are high priorities for their stay.
The reviews of 'Ootel.com' highlight a mixed but generally positive experience with the hotel staff. Many guests found the staff to be friendly, helpful and welcoming, particularly noting that reception staff and night porters were often ready to assist with various needs around the clock. The receptionists, in many cases, were described as polite, kind and competent, providing a smooth check-in experience and resolving issues efficiently.
However, there were significant criticisms as well. Some guests felt that the staff were unprofessional, unfriendly and sometimes even rude or aggressive. Complaints about staff being overwhelmed, unmotivated or disinterested were frequent. Issues were also noted with communication, as staff sometimes struggled to provide information in languages other than English or German and there were instances where the staff failed to respond to customer inquiries promptly.
Overall, while many guests appreciated the friendly demeanor and helpfulness of much of the hotel staff, there is a clear inconsistency that suggests a need for improved training and better management to ensure a uniformly positive guest experience.
Guests have expressed varied experiences with the Wi-Fi at Ootel.com. On the positive side, some guests found the Wi-Fi to be good or even very strong with some mentioning decent to strong reception and good WLAN connectivity. Free Wi-Fi is appreciated by many and the signal in the lobby garnered satisfactory remarks.
However, numerous reviews highlight significant issues. Frequent complaints include Wi-Fi not working in the rooms, weak signals, slow connection speeds and intermittent connectivity. Many guests reported that the Wi-Fi was hard to access with connection dropping out or being inaccessible, especially when many users were online in the evenings. The need to hang around the corridor for a better signal and the lack of a Wi-Fi password in rooms were also mentioned as inconveniences.
Overall, while there are positive aspects, there seem to be consistent problems with accessibility and performance, particularly in individual rooms. Improvements in these areas could greatly enhance the guest experience.
Ootel.com offers several parking options that guests have frequently mentioned in their reviews. Although parking is generally available and convenient, it is often subject to additional fees, which some find steep. The cost typically stands around seven euros per day, although longer durations or specific spaces might incur higher charges, up to 25-30 euros for a week.
Despite the availability, the pricing aspect of parking has been a common concern. There have been instances reported where guests received fines due to misunderstandings or the lack of clear information about the payment process. However, many guests appreciate the ample parking spaces directly in front of the hotel, significantly easing accessibility concerns, especially for those traveling with large vehicles or minibuses.
Additionally, free parking options can be discovered nearby for those willing to look around the vicinity, which can be a valuable alternative for budget-conscious travelers. While some guests have occasionally found the parking facilities to be confusing or the payment machines malfunctioning, the general sentiment acknowledges the convenience and importance of the available parking spaces, particularly on-site.
Overall, the parking at Ootel.com is robust with secure and spacious lots, but guests should be prepared to encounter separate parking fees that are not included in the base accommodation price.
Ootel.com does not appear to be a family-friendly accommodation based on guest reviews. Numerous complaints highlight significant discomfort for families, particularly those with young children. The hotel's structure seems ill-suited for family stays with issues like small, cold rooms and inadequate bedding frequently mentioned. The lack of amenities, such as elevators, resulted in challenging situations like climbing multiple floors with children and luggage.
Safety also emerges as a critical concern with several guests feeling the environment was not secure for families. The ambiance, affected by disregard for smoking bans and the presence of substances like drugs and alcohol, was particularly troubling for families. Furthermore, the hotel seems designed more for transient workers rather than families, making extended stays uncomfortable.
Though some guests noted the affordability of rooms and their suitability for families with older children, the cons overwhelmingly outweighed the pros. Families often expressed dissatisfaction with the cleanliness, staff behavior and the need for urgent renovations across the facility.
Conclusively, Ootel.com might present a budget-friendly option but falls short in providing a safe, comfortable and family-oriented environment. Families seeking accommodation in Berlin are likely to have a more pleasant stay elsewhere.
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Location
Despite its distance from major attractions, the hotel's connectivity to public transport is highly appreciated, enabling easy access to central Berlin and various points of interest. Guests have found the location ideal for short stays and noted the convenience of nearby fast food options and parking facilities. Additionally, the surroundings offer a peaceful retreat away from the city's hustle and bustle, making it suitable for those looking to experience Berlin at a comfortable pace.
In essence, Ootel.com provides a practical lodging option for budget-conscious travelers willing to trade a central location for excellent transport links and a quiet environment.
Breakfast
However, numerous reviews conveyed disappointment, mentioning the limited selection and lack of freshness in the food. Many guests felt that the breakfast wasn’t worth the additional cost with complaints about expired items such as butter and cream cheese, stale bread and a lack of replenishment. Issues with hygiene were also prominent with reports of dirty tables, expired food and a lack of serving utensils.
Guests often advised against booking the breakfast due to its meager offerings and substandard quality. Many reviews recommended opting for a nearby bakery instead, where fresher and more varied options could be found. The breakfast area was described as uninviting by some with complaints about cleanliness, comfort and even the prevalence of half-naked individuals, contributing to an unfavorable dining atmosphere.
In summary, although a segment of guests found the breakfast at Ootel.com to be satisfactory, an equal number were dissatisfied, highlighting issues in both quality and value for money.
Dinner
Rooms
In terms of positive feedback, some guests found the rooms to be spacious and equipped with comfortable beds. A few noted that the rooms feel warm and cozy and appreciated the large windows that offer ample natural light. Others mentioned that their rooms were clean and adequate for a short stay.
However, the overall sentiment was overshadowed by numerous complaints about the outdated decor and faulty facilities. Common issues included non-functional elevators, lack of basic amenities such as towels and toiletries and poor soundproofing that made the rooms noisy. Many guests also expressed disappointment over discrepancies between online photos and the actual room conditions.
In summary, Ootel.com provides basic and spacious rooms but struggles significantly in terms of cleanliness and maintenance. While it offers a budget-friendly option with spontaneous booking possibilities, the recurring issues hinted at a need for substantial improvements in both hospitality and infrastructure.
Beds
Cleanliness
Basic amenities such as towels, soap and toilet paper are often lacking and many rooms appear to be poorly maintained with broken furniture and exposed electrical wiring. Several reviewers also mentioned that the bedding and mattresses were stained and smelly, sometimes with disturbing details like traces of urine or blood. Mold seems to be a widespread issue, affecting both the rooms and bathroom areas. Additionally, trash management is a recurring problem with reports of garbage being left unemptied and food residues found throughout the premises.
Despite these overwhelming negative aspects, there were a few isolated mentions of clean bedding upon arrival and some clean rooms. However, these accounts are vastly outnumbered by those pointing out serious sanitation failings. Guests have advised that the hotel could benefit from a comprehensive cleaning overhaul and better upkeep to elevate its accommodations from their current state.
Overall, it's crucial for prospective guests to weigh these considerations before booking, especially if cleanliness and hygiene are high priorities for their stay.
Staff
However, there were significant criticisms as well. Some guests felt that the staff were unprofessional, unfriendly and sometimes even rude or aggressive. Complaints about staff being overwhelmed, unmotivated or disinterested were frequent. Issues were also noted with communication, as staff sometimes struggled to provide information in languages other than English or German and there were instances where the staff failed to respond to customer inquiries promptly.
Overall, while many guests appreciated the friendly demeanor and helpfulness of much of the hotel staff, there is a clear inconsistency that suggests a need for improved training and better management to ensure a uniformly positive guest experience.
Wi-Fi
However, numerous reviews highlight significant issues. Frequent complaints include Wi-Fi not working in the rooms, weak signals, slow connection speeds and intermittent connectivity. Many guests reported that the Wi-Fi was hard to access with connection dropping out or being inaccessible, especially when many users were online in the evenings. The need to hang around the corridor for a better signal and the lack of a Wi-Fi password in rooms were also mentioned as inconveniences.
Overall, while there are positive aspects, there seem to be consistent problems with accessibility and performance, particularly in individual rooms. Improvements in these areas could greatly enhance the guest experience.
Parking
Despite the availability, the pricing aspect of parking has been a common concern. There have been instances reported where guests received fines due to misunderstandings or the lack of clear information about the payment process. However, many guests appreciate the ample parking spaces directly in front of the hotel, significantly easing accessibility concerns, especially for those traveling with large vehicles or minibuses.
Additionally, free parking options can be discovered nearby for those willing to look around the vicinity, which can be a valuable alternative for budget-conscious travelers. While some guests have occasionally found the parking facilities to be confusing or the payment machines malfunctioning, the general sentiment acknowledges the convenience and importance of the available parking spaces, particularly on-site.
Overall, the parking at Ootel.com is robust with secure and spacious lots, but guests should be prepared to encounter separate parking fees that are not included in the base accommodation price.
Family
Safety also emerges as a critical concern with several guests feeling the environment was not secure for families. The ambiance, affected by disregard for smoking bans and the presence of substances like drugs and alcohol, was particularly troubling for families. Furthermore, the hotel seems designed more for transient workers rather than families, making extended stays uncomfortable.
Though some guests noted the affordability of rooms and their suitability for families with older children, the cons overwhelmingly outweighed the pros. Families often expressed dissatisfaction with the cleanliness, staff behavior and the need for urgent renovations across the facility.
Conclusively, Ootel.com might present a budget-friendly option but falls short in providing a safe, comfortable and family-oriented environment. Families seeking accommodation in Berlin are likely to have a more pleasant stay elsewhere.
No, Ootel.com doesn't have any pool.
No, a spa isn't available at Ootel.com.
No, Ootel.com doesn't allow dogs.
Yes, parking facilities are available at Ootel.com.
No, Ootel.com doesn't have a gym.
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