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Summary of reviewsPREMIUM Hostel in Berlin enjoys a favorable location with excellent connections to public transport, including the U-Bahn and metro stations. Although situated on a quiet side street away from the city center, it offers convenient access to tourist areas, grocery stores, dining options and a shopping mall. This combination of ease of accessibility and a calm environment makes it a practical choice for travelers seeking both convenience and tranquility.
The hostel's double rooms come well-equipped with a double bed, a large table with a TV, chairs and a refrigerator. The rooms generally appear as they do in photos, setting accurate expectations. However, issues such as poor ventilation, lack of air conditioning, cleanliness problems, cramped spaces and inadequate amenities have been noted. Some guests have reported unclean bathrooms, dirty sheets and poorly maintained living spaces, leading to an overall negative impression regarding hygiene and maintenance.
While the hostel receives mixed reviews about the staff, many guests appreciate the friendliness and helpfulness of the reception team. The staff often provide clear information and facilitate late check-ins, contributing positively to the hostel environment. Nonetheless, inconsistency in staff availability and demeanor with some instances of rudeness and lack of professionalism, has been a concern.
The Wi-Fi service at the hostel generally performs well with many guests praising the fast fiber-optic internet. Despite occasional reports of slow connectivity, the overall impression is positive.
Reviews about the beds are mixed; some guests find them comfortable, while many criticize the beds and bedding for being uncomfortable, poorly maintained and sometimes dirty. Issues such as torn mattresses, yellowed pillows and instances of bedbugs highlight a need for significant improvements in the sleeping accommodations.
PREMIUM Hostel offers an economical option for budget-conscious travelers, though it may not fully live up to its "premium" name. The affordable rates make it a potential choice for those with limited finances, despite drawbacks like paid parking described as a "backyard junkyard." Guests should manage their expectations regarding the quality and presentation of the facilities. Overall, while the hostel meets basic needs at a budget-friendly price, there are noticeable areas for improvement, particularly concerning cleanliness and room conditions. Show more
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Categories
Dog Friendly Hostel
Dogs Stay Free
Hostel with Parking
Cheap Hostel
Small Hostel
3-Star Hostel
Hostel where Dogs Stay Free
Room Types
Double Room with Private BathroomGuests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-equipped kitchen. The double room also features a barbecue. The double room offers air conditioning, a washing machine, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Bed in 8-Bed Dormitory RoomThis bed in dormitory has a oven, tile/marble floor and kitchenware.
Bed in 6-Bed Dormitory RoomThis bed in dormitory features a tumble dryer, CD player and fireplace.
Bed in 4-Bed Female Dormitory RoomThe quadruple room features air conditioning, a wardrobe, as well as a shared bathroom boasting a shower and a hairdryer. The quadruple room provides a safe deposit box, tumble dryer and heating. The unit has 1 bed.
Guest Reviews
4.1
Rated
Location
PREMIUM Hostel enjoys a favorable location in Berlin with ample proximity to public transportation options like the U-Bahn and metro stations. Situated on a quiet side street, guests appreciate the peace and tranquility despite being near corporate buildings and supermarkets. The hostel is just a short walk from the Kurt-Schumacher-Platz subway station, making it well-connected to both the city center and surrounding neighborhoods.
Subway and bus connections are excellent, offering straightforward access to prominent areas in Berlin. Guests find it convenient to reach the main tourist areas within 25-30 minutes via public transit, making it ideal for those looking to explore the city. Additionally, the proximity to grocery stores, dining options and a shopping mall adds to the appeal.
Although not located in the city center, the hostel compensates with its ease of accessibility and calm environment, providing a safe and welcoming atmosphere. The combination of efficient public transport links and nearby amenities makes PREMIUM Hostel a practical choice for travelers seeking both convenience and quiet.
Rooms
The double rooms at PREMIUM Hostel are well equipped, featuring a double bed, a large table with a TV, two chairs and a refrigerator. The rooms look just like the photos, ensuring that guests can set their expectations accordingly. However, there are notable drawbacks, including poor ventilation and the lack of air conditioning. Cleanliness seems to be a recurring issue with several mentions of dirty bathrooms, toilets and unclean sheets and pillows. Some rooms have been described as cramped and unsecured with evacuation doors and regular doors not being locked. Additionally, some rooms have issues with unpleasant smells and inadequate amenities like shower curtains.
Beds
PREMIUM Hostel has received mixed reviews about its beds. Guests have noted the beds as comfortable in some instances and praised the double beds for being good and comfortable with rooms that looked nice. However, numerous complaints arose regarding the quality and condition of the beds and bedding. Many guests found the beds to be uncomfortable, noisy and poorly maintained. Issues such as torn mattresses, yellowed pillows and dirty, musty and stained bedding were frequently mentioned. Concerns about bedbugs and a bad smell from the bed were also raised. The beds often squeaked with every movement and some guests found the mattresses to be more like boards. Overall, the condition of the sleeping accommodations at PREMIUM Hostel needs significant improvement according to guest feedback.
Cleanliness
"PREMIUM Hostel" appears to struggle significantly with cleanliness based on guest reviews. Multiple comments point to dirty rooms and bathrooms, describing conditions as extremely dirty, smelly and unhygienic. Issues include poor bathroom maintenance, black mold, clogged sinks and overall neglect. The rooms reportedly often smell unpleasant with old and uncomfortable bedding. Additionally, there are mentions of insufficient toilet paper and trash accumulation. While the hostel's location, being roughly 25 minutes from Berlin's main tourist areas, is a positive attribute, the prevailing sentiment is overshadowed by numerous complaints about cleanliness and inadequate facilities. The overall impression is that "PREMIUM Hostel" falls short of its name, lacking in both hygiene and maintenance.
Staff
The reception and staff experience at PREMIUM Hostel appears varied based on guest feedback. Many visitors praised the friendliness and helpfulness of the staff, including specific mentions of receptionists who facilitated late check-ins and provided clear information despite language barriers. Some guests highlighted the flexibility and kindness of the reception team, noting their willingness to assist and ensure a pleasant stay.
However, there were also comments indicating inconsistency in staff availability and demeanor. Some mentioned difficulty in reaching reception with instances where the staff seemed preoccupied, unresponsive or not present at all, particularly after 10 PM. A few remarks pointed out unfriendliness and even rudeness from certain staff members and the owner, while others found the reception service lacking in efficiency. Despite these negative experiences, a majority acknowledged that when the staff were accessible, they were generally polite and supportive, contributing positively to the hostel environment.
Overall, while the staff at PREMIUM Hostel receives commendable feedback for their friendliness and helpfulness, there are noticeable areas for improvement in terms of availability and professional consistency.
Wi-Fi
The Wi-Fi at the PREMIUM Hostel generally receives positive feedback from guests. Many have found the internet to be good with some specifically noting the extremely fast fiber-optic Wi-Fi. It appears that the Wi-Fi works well throughout the hotel and is easy to connect to. However, not all reviews are glowing, as some guests experienced slow or poor Wi-Fi. It is worth mentioning that there were no related comments about the TV connectivity. Despite a few inconsistencies, the overall impression is that the Wi-Fi service at the PREMIUM Hostel is largely satisfactory.
3 Star
PREMIUM Hostel offers budget-friendly accommodation that may be worth considering for travelers on a tight budget. While some guests felt that the name premium was an exaggeration and that the pictures did not match reality, others found the hostel satisfactory for the price they paid. It appears that, despite the drawbacks, the hostel could be a convenient choice for a stay in Berlin without major financial outlays. However, potential guests should be aware of some issues, particularly with the paid parking situation, described as a backyard junkyard. It's important to manage expectations regarding the quality and presentation of the facilities. Overall, while it may not live up to its premium name, it serves as an economical option for budget-conscious visitors.
No, PREMIUM Hostel doesn't have any pool.
No, a spa isn't available at PREMIUM Hostel.
Yes, PREMIUM Hostel welcomes dogs.
Yes, parking facilities are available at PREMIUM Hostel.