Sheraton Berlin Grand Hotel Esplanade
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Summary of reviewsThe Sheraton Berlin Grand Hotel Esplanade, situated in the scenic Schöneberg district of Berlin, offers a harmonious mix of convenience and tranquility. The hotel's central location provides easy access to major attractions like Potsdamer Platz and Berlin Zoo, complemented by scenic views of Lützowplatz and Landwehrkanal. Guests find the surrounding area peaceful, yet well-connected to public transport, making it ideal for both business and leisure travelers.
Breakfast at the hotel is widely praised for its quality and variety, catering to diverse tastes with fresh options like omelets and vegan selections. The friendly staff further enhance the breakfast experience, although some guests find the cost too high for the options provided.
Dinner receives mixed reviews; while the restaurant is noted for its fast service and reasonably priced meals, nearby dining options are limited. Some guests enjoyed room service and the cozy outdoor bar, but others experienced inconsistent food quality and slower bar service.
The rooms are spacious, clean and comfortable with many guests appreciating the beautiful views and large, inviting spaces. However, some furnishings are noted to be outdated and maintenance issues like non-functional amenities occasionally detract from the experience. Despite these, the overall cleanliness and comfort of the rooms are frequently praised.
Cleanliness throughout the hotel is generally upheld to a high standard with effective daily cleaning services and a friendly housekeeping team. Although occasional lapses occur, the overall impression remains positive.
The staff at the Sheraton Berlin Grand Hotel Esplanade are consistently commended for their friendliness and helpfulness, contributing significantly to guest satisfaction. Specific mentions of individuals who went above and beyond highlight the team's dedication to excellent service.
The free WiFi is generally reliable and fast, suitable for streaming and general use. The gym, while small and facing some maintenance issues, is appreciated for its cleanliness and quality cardio equipment. Parking facilities are secure and ample, though considered expensive by some guests.
Beds at the hotel receive high marks for comfort, significantly enhancing the guest sleep experience. While a few note the need for mattress replacements, the overall feedback on bedding is highly positive.
For business travelers, the hotel offers a practical and well-located option, though opinions on business services and infrastructure quality are mixed. Some guests feel the hotel falls short of the five-star experience they expect, despite its luxury decor and range of amenities.
In summary, the Sheraton Berlin Grand Hotel Esplanade provides a comfortable, clean and well-located stay with excellent staff service, making it a solid choice for both business and leisure travelers, even though certain areas like dining and room amenities could benefit from improvement.
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Breakfast at the hotel is widely praised for its quality and variety, catering to diverse tastes with fresh options like omelets and vegan selections. The friendly staff further enhance the breakfast experience, although some guests find the cost too high for the options provided.
Dinner receives mixed reviews; while the restaurant is noted for its fast service and reasonably priced meals, nearby dining options are limited. Some guests enjoyed room service and the cozy outdoor bar, but others experienced inconsistent food quality and slower bar service.
The rooms are spacious, clean and comfortable with many guests appreciating the beautiful views and large, inviting spaces. However, some furnishings are noted to be outdated and maintenance issues like non-functional amenities occasionally detract from the experience. Despite these, the overall cleanliness and comfort of the rooms are frequently praised.
Cleanliness throughout the hotel is generally upheld to a high standard with effective daily cleaning services and a friendly housekeeping team. Although occasional lapses occur, the overall impression remains positive.
The staff at the Sheraton Berlin Grand Hotel Esplanade are consistently commended for their friendliness and helpfulness, contributing significantly to guest satisfaction. Specific mentions of individuals who went above and beyond highlight the team's dedication to excellent service.
The free WiFi is generally reliable and fast, suitable for streaming and general use. The gym, while small and facing some maintenance issues, is appreciated for its cleanliness and quality cardio equipment. Parking facilities are secure and ample, though considered expensive by some guests.
Beds at the hotel receive high marks for comfort, significantly enhancing the guest sleep experience. While a few note the need for mattress replacements, the overall feedback on bedding is highly positive.
For business travelers, the hotel offers a practical and well-located option, though opinions on business services and infrastructure quality are mixed. Some guests feel the hotel falls short of the five-star experience they expect, despite its luxury decor and range of amenities.
In summary, the Sheraton Berlin Grand Hotel Esplanade provides a comfortable, clean and well-located stay with excellent staff service, making it a solid choice for both business and leisure travelers, even though certain areas like dining and room amenities could benefit from improvement.
Hotel with Free Wi-Fi
This hotel has free Wi-Fi. It combines luxury with practicality, offering excellent internet access to meet the needs of every guest.
Hotel with Parking
The hotel features a private underground garage with direct access, offering both self-parking and valet parking services. Accessible parking is available, and various parking options can be arranged for different durations.
EV charging stations
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Guest Reviews
Nestled in Berlin's bustling Schöneberg district, the Sheraton Berlin Grand Hotel Esplanade offers guests a superb blend of convenience and tranquility. Its central location means key attractions such as Potsdamer Platz, Kurfürstendamm and the Berlin Zoo are within comfortable walking distance, making it ideal for both business trips and leisurely sightseeing.
Set against the serene backdrop of Lützowpark and close to the Landwehrkanal, the hotel provides a peaceful retreat in a green, quiet area. Despite its tranquility, the hotel maintains excellent connectivity with public transportation; several bus stops are just a stone's throw away, facilitating easy access to the city center and major landmarks.
The views from the hotel add another layer of charm with rooms overlooking Lützowplatz, the canal and offering beautiful panoramas of the surrounding parks. Whether it's a quiet night's rest or a scenic start to the day, the Sheraton ensures a comfortable and visual delight.
The locale also boasts ample options for dining and entertainment, including bars, restaurants and takeaways within walking distance, so there's no need to venture far for a meal or a drink. The relative proximity to business centers and embassies further enhances its appeal for professionals.
Overall, the Sheraton Berlin Grand Hotel Esplanade provides a central, picturesque and quiet setting, well-connected to Berlin’s key attractions and public transport, making it an excellent choice for travelers seeking both convenience and tranquility.
The breakfast at Sheraton Berlin Grand Hotel Esplanade receives generally positive feedback from guests. Many highlight the quality and variety, describing it as very good, delicious and extensive. The selection caters to diverse tastes, including vegan options and offers copious, freshly prepared items like omelets. The staff's friendliness enhances the breakfast experience and the breakfast room is appreciated by some for its size and setting.
However, there are criticisms concerning the cost with several guests finding it too expensive for the food choices available. Some felt the offerings didn't match the high price and compared to other five-star hotels, it fell short. The quality of some ingredients and the lack of certain items like fresh orange juice or a wider variety of vegetables were also points of contention.
Overall, while the breakfast is seen as a highlight of many stays, the cost and certain aspects of the offerings could use improvement to meet all guests' expectations.
The Sheraton Berlin Grand Hotel Esplanade offers a mixed dining experience for its guests. While the restaurant provides fast service and several dining options, some found the menu to be disappointing. Despite this, many highlighted the dinner as exceptional and noted that the food is relatively inexpensive.
Guests looking for variety might find the nearby options limited with only a few restaurants and shops in the vicinity. The lobby offers a good selection for dinner, albeit with some reservations about the inattentive staff and slow bar service. The bar, which closes at midnight, received mixed reviews with some guests finding it virtually deserted and the drinks lacking in alcohol content.
Room service received praise for its efficiency, though the quality of the food was inconsistent; inedible pizza and dry burgers contrasted with fresh and tasty salads. The outdoor bar was described as cozy, offering a pleasant ambiance for evening relaxation.
However, lunch at the hotel did not meet expectations for some with remarks about the poor price-performance ratio. Breakfast was criticized for its canteen-like atmosphere, being overfilled and noisy. A notable change is the closure of Harry's New York Bar, leaving guests with fewer options for a vibrant nightlife within the hotel premises.
The Sheraton Berlin Grand Hotel Esplanade generally offers spacious rooms with a comfortable and clean environment. Many guests appreciated the room size, often mentioning that the rooms were large, bright and inviting. The furnishings, while frequently described as stylish and well-equipped, have received some criticism for being outdated and in need of upgrades.
Guests enjoyed the cleanliness of the rooms with several comments highlighting that the rooms were very clean and well-maintained. The beds were noted to be comfortable, contributing to an overall pleasant stay. Some rooms offer beautiful views of Lützowplatz or Landwehrkanal and the quiet location further adds to the comfort level for many.
However, there were recurrent issues regarding maintenance that detracted from the overall experience. Instances of non-functional amenities like coffee machines, TVs and lamps were noted. Additionally, problems such as maintenance lapses, hot room temperatures and outdated furniture and carpets were brought up.
While the cleanliness of the rooms was heavily praised, some guests encountered lapses in cleaning services, including unemptied trash cans and unreplaced towels. The bathroom facilities also appeared outdated to several guests with specific complaints about yellowed doors, mold growth and dysfunctional showerheads.
In summary, the Sheraton Berlin Grand Hotel Esplanade provides spacious and clean rooms with a comfortable atmosphere, though it could benefit from updates and better maintenance to address some of the recurring issues faced by guests.
The Sheraton Berlin Grand Hotel Esplanade has garnered consistent praise for the quality of its beds. Many guests have pointed out that the beds are extremely comfortable, contributing to a restful sleep experience. Descriptions such as very comfortable, excellent and super comfortable appear frequently in the reviews, highlighting the positive impressions left by the bedding.
Guests appreciated the comfortable mattresses and cozy beds and many mentioned how soft and inviting they found the beds. The term comfy was used often to describe both the beds and the overall sleep experience. Some guests specifically noted the deep sleep they achieved, attributing it to the excellent bed comfort.
While the reviews overwhelmingly focus on the positive aspects of the beds, a few noted issues did surface. Occasionally, mattresses were described as needing replacement or being somewhat worn out, affecting the comfort for those particular guests. Additionally, some minor complaints about specific elements like pillow comfort and blanket size were mentioned.
Overall, the general consensus is that the beds at Sheraton Berlin Grand Hotel Esplanade are very good to excellent, providing a comfortable and inviting sleep environment that significantly enhances the guest experience.
The Sheraton Berlin Grand Hotel Esplanade has received varied reviews regarding cleanliness with a dominant emphasis on positive feedback. Many guests noted that the rooms are generally very clean, spacious and well-maintained. The cleaning service is described as quick and effective with friendly and caring staff ensuring that rooms are kept tidy every day. The overall cleanliness of the hotel, particularly in public areas and guest rooms, is often praised with some guests claiming the cleanliness to be impeccable.
However, there are occasional mentions of cleanliness issues. Some guests reported minor visual defects in rooms, dirty carpets and residue in toilets. Issues such as long black hairs in beds and bathrooms, as well as stains on hallway carpets, were noted occasionally. There were also a few instances of late or careless room cleaning and mold in the bathroom.
Despite these isolated issues, many guests found the rooms to be comfortable and clean, enhancing their stay at the hotel. The positive experiences generally outweigh the negative ones, making the Sheraton Berlin Grand Hotel Esplanade a popular choice for travelers focused on cleanliness and comfort.
The Sheraton Berlin Grand Hotel Esplanade is renowned for its exceptionally friendly and helpful staff, reflecting consistency in positive guest experiences. Many reviewers highlighted the friendly and attentive service provided by the bar staff and the overall hospitality team. Several specific mentions praised individuals such as Mr. Alex and Mr. Mohammad for their kindness and thorough assistance. The reception staff received commendations for their efficient and professional service, contributing significantly to guests’ satisfaction. Regular visitors noted that the housekeeping staff maintained high standards, ensuring rooms were cleaned daily.
While the majority of feedback centered around pleasant interactions, there were occasional reports of slower service and less engaging responses from some receptionists. However, these instances were less frequent compared to the overwhelming positive remarks about the staff's friendliness and readiness to help. The team’s adherence to maintaining a welcoming environment was further demonstrated by their adherence to COVID protocols, reassuring guests about their safety.
In essence, the Sheraton Berlin Grand Hotel Esplanade stands out for its warm, competent and accommodating staff, consistently delivering excellent service and creating a welcoming atmosphere for its guests.
The Sheraton Berlin Grand Hotel Esplanade offers free WiFi that is generally praised for its performance. Guests have experienced soundproof rooms with fast WLAN, making it possible to stream 720p videos with minimal buffering. While there have been mentions of occasional instability and unreliability, many found the WiFi to be overall satisfactory for their needs.
Guests of the Sheraton Berlin Grand Hotel Esplanade had mixed impressions about the gym facilities. Many highlighted the gym's cleanliness and the quality of the treadmills, noting it was ideal for a good cardio session. However, some shared concerns about the limited variety of fitness equipment and occasional maintenance issues, such as missing weights and broken equipment. The water dispenser sometimes being empty also pointed to minor upkeep problems. Despite its small size, the gym managed to delight several guests, suggesting that it could still provide a satisfactory workout experience for those focusing on cardio.
The Sheraton Berlin Grand Hotel Esplanade offers a private underground parking garage that is both spacious and secure, featuring barriers and a rolling gate. Guests appreciate the ease and convenience of parking, as well as the availability of spaces, which accommodate even larger vehicles. However, many reviews highlight the expensive parking fees with costs reaching €27 per night. Some guests found the fees to be overpriced and noted the absence of charging stations in the garage. There were also mentions of limited parking height and occasional challenges in finding parking. Despite these shortcomings, the overall sentiment suggests that the parking facilities are generally positive with the underground garage being particularly noted for its security and ample space.
The Sheraton Berlin Grand Hotel Esplanade is noted for its convenient location, making it a practical choice for business travelers. This classic seminar hotel features spacious facilities that cater well to those on business trips. Guests have expressed satisfaction with the overall ambiance, finding it both conducive for work and relaxation. However, some reviews indicate that while the hotel is generally suitable for business purposes, there are mixed feelings about the quality of its business services with a few mentioning the hotel's aging infrastructure. Overall, it is considered a reasonable option for business travel.
The Sheraton Berlin Grand Hotel Esplanade presents itself as a luxury destination, boasting luxurious facilities that align with the grandeur one expects from a high-end hotel. Its distinctive 70s-style decor adds a unique, retro touch that sets it apart. Guests will find a comprehensive range of amenities, synonymous with a luxury hotel experience.
However, some visitors have noted that the hotel's offerings fall short of the 5-star standard they anticipated. Comparisons to other 4-star establishments in Berlin suggest that there may be more value to be found elsewhere in the city. Specific issues such as the absence of room service and fewer expected 5-star features have been highlighted. While the hotel's luxury aspects are undeniable, some guests feel that it does not fully meet the expectations of a grand, 5-star hotel experience.
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Location
Set against the serene backdrop of Lützowpark and close to the Landwehrkanal, the hotel provides a peaceful retreat in a green, quiet area. Despite its tranquility, the hotel maintains excellent connectivity with public transportation; several bus stops are just a stone's throw away, facilitating easy access to the city center and major landmarks.
The views from the hotel add another layer of charm with rooms overlooking Lützowplatz, the canal and offering beautiful panoramas of the surrounding parks. Whether it's a quiet night's rest or a scenic start to the day, the Sheraton ensures a comfortable and visual delight.
The locale also boasts ample options for dining and entertainment, including bars, restaurants and takeaways within walking distance, so there's no need to venture far for a meal or a drink. The relative proximity to business centers and embassies further enhances its appeal for professionals.
Overall, the Sheraton Berlin Grand Hotel Esplanade provides a central, picturesque and quiet setting, well-connected to Berlin’s key attractions and public transport, making it an excellent choice for travelers seeking both convenience and tranquility.
Breakfast
However, there are criticisms concerning the cost with several guests finding it too expensive for the food choices available. Some felt the offerings didn't match the high price and compared to other five-star hotels, it fell short. The quality of some ingredients and the lack of certain items like fresh orange juice or a wider variety of vegetables were also points of contention.
Overall, while the breakfast is seen as a highlight of many stays, the cost and certain aspects of the offerings could use improvement to meet all guests' expectations.
Dinner
Guests looking for variety might find the nearby options limited with only a few restaurants and shops in the vicinity. The lobby offers a good selection for dinner, albeit with some reservations about the inattentive staff and slow bar service. The bar, which closes at midnight, received mixed reviews with some guests finding it virtually deserted and the drinks lacking in alcohol content.
Room service received praise for its efficiency, though the quality of the food was inconsistent; inedible pizza and dry burgers contrasted with fresh and tasty salads. The outdoor bar was described as cozy, offering a pleasant ambiance for evening relaxation.
However, lunch at the hotel did not meet expectations for some with remarks about the poor price-performance ratio. Breakfast was criticized for its canteen-like atmosphere, being overfilled and noisy. A notable change is the closure of Harry's New York Bar, leaving guests with fewer options for a vibrant nightlife within the hotel premises.
Rooms
Guests enjoyed the cleanliness of the rooms with several comments highlighting that the rooms were very clean and well-maintained. The beds were noted to be comfortable, contributing to an overall pleasant stay. Some rooms offer beautiful views of Lützowplatz or Landwehrkanal and the quiet location further adds to the comfort level for many.
However, there were recurrent issues regarding maintenance that detracted from the overall experience. Instances of non-functional amenities like coffee machines, TVs and lamps were noted. Additionally, problems such as maintenance lapses, hot room temperatures and outdated furniture and carpets were brought up.
While the cleanliness of the rooms was heavily praised, some guests encountered lapses in cleaning services, including unemptied trash cans and unreplaced towels. The bathroom facilities also appeared outdated to several guests with specific complaints about yellowed doors, mold growth and dysfunctional showerheads.
In summary, the Sheraton Berlin Grand Hotel Esplanade provides spacious and clean rooms with a comfortable atmosphere, though it could benefit from updates and better maintenance to address some of the recurring issues faced by guests.
Beds
Guests appreciated the comfortable mattresses and cozy beds and many mentioned how soft and inviting they found the beds. The term comfy was used often to describe both the beds and the overall sleep experience. Some guests specifically noted the deep sleep they achieved, attributing it to the excellent bed comfort.
While the reviews overwhelmingly focus on the positive aspects of the beds, a few noted issues did surface. Occasionally, mattresses were described as needing replacement or being somewhat worn out, affecting the comfort for those particular guests. Additionally, some minor complaints about specific elements like pillow comfort and blanket size were mentioned.
Overall, the general consensus is that the beds at Sheraton Berlin Grand Hotel Esplanade are very good to excellent, providing a comfortable and inviting sleep environment that significantly enhances the guest experience.
Cleanliness
However, there are occasional mentions of cleanliness issues. Some guests reported minor visual defects in rooms, dirty carpets and residue in toilets. Issues such as long black hairs in beds and bathrooms, as well as stains on hallway carpets, were noted occasionally. There were also a few instances of late or careless room cleaning and mold in the bathroom.
Despite these isolated issues, many guests found the rooms to be comfortable and clean, enhancing their stay at the hotel. The positive experiences generally outweigh the negative ones, making the Sheraton Berlin Grand Hotel Esplanade a popular choice for travelers focused on cleanliness and comfort.
Staff
While the majority of feedback centered around pleasant interactions, there were occasional reports of slower service and less engaging responses from some receptionists. However, these instances were less frequent compared to the overwhelming positive remarks about the staff's friendliness and readiness to help. The team’s adherence to maintaining a welcoming environment was further demonstrated by their adherence to COVID protocols, reassuring guests about their safety.
In essence, the Sheraton Berlin Grand Hotel Esplanade stands out for its warm, competent and accommodating staff, consistently delivering excellent service and creating a welcoming atmosphere for its guests.
Wi-Fi
Gym
Parking
Business
Luxury
However, some visitors have noted that the hotel's offerings fall short of the 5-star standard they anticipated. Comparisons to other 4-star establishments in Berlin suggest that there may be more value to be found elsewhere in the city. Specific issues such as the absence of room service and fewer expected 5-star features have been highlighted. While the hotel's luxury aspects are undeniable, some guests feel that it does not fully meet the expectations of a grand, 5-star hotel experience.
No, Sheraton Berlin Grand Hotel Esplanade doesn't have any pool.
No, a spa isn't available at Sheraton Berlin Grand Hotel Esplanade.
Yes, Sheraton Berlin Grand Hotel Esplanade welcomes dogs.
Yes, parking facilities are available at Sheraton Berlin Grand Hotel Esplanade.
Yes, Sheraton Berlin Grand Hotel Esplanade has a gym.
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