Zidada Hotel and Chalets
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Summary of reviewsZidada Hotel and Chalets stands out as a popular choice for visitors seeking both tranquility and convenience in Bernal. The hotel enjoys a prime location, just a short distance from the vibrant town center, offering easy access to restaurants, shops, and the main square, all while providing spectacular views of the Peña de Bernal rock formation. Guests frequently praise the captivating scenery, which significantly enhances the charm of their stay.
The accommodations, including charming cabins and well-designed rooms, receive consistent compliments for their aesthetic appeal, comfort, and cleanliness. Many guests appreciate the stylish interiors and the inclusion of amenities like jacuzzis and fireplaces, which contribute to a relaxing atmosphere. The pet-friendly hotel is particularly appealing for couples and families seeking a memorable escape.
Breakfast receives mixed reviews, with many guests enjoying the delicious and simple offerings and stunning outdoor views. However, some reviewers note a need for greater variety and improvements in service quality and hygiene standards. The lack of a dedicated on-site restaurant for other meals requires guests to venture into the town for dining options.
Staff interactions receive varied feedback, with many guests acknowledging warm and friendly service, though areas for improvement in responsiveness and training are noted. Despite these occasional challenges, positive experiences with staff contribute to the overall welcoming atmosphere.
Parking at the hotel is convenient and secure, enhancing the guest experience by allowing easy access to attractions without the need to frequently use a car. This ease, along with the added charm of nearby gardens, contributes positively to the accommodation's allure.
Overall, Zidada Hotel and Chalets delivers an inviting retreat characterized by stunning views, comfortable lodgings, and a superb location. While there are areas for improvement, particularly concerning dining and service consistency, the hotel's strengths make it an appealing destination for travelers looking to explore the beauty and culture of the region.
Categories
The accommodations, including charming cabins and well-designed rooms, receive consistent compliments for their aesthetic appeal, comfort, and cleanliness. Many guests appreciate the stylish interiors and the inclusion of amenities like jacuzzis and fireplaces, which contribute to a relaxing atmosphere. The pet-friendly hotel is particularly appealing for couples and families seeking a memorable escape.
Breakfast receives mixed reviews, with many guests enjoying the delicious and simple offerings and stunning outdoor views. However, some reviewers note a need for greater variety and improvements in service quality and hygiene standards. The lack of a dedicated on-site restaurant for other meals requires guests to venture into the town for dining options.
Staff interactions receive varied feedback, with many guests acknowledging warm and friendly service, though areas for improvement in responsiveness and training are noted. Despite these occasional challenges, positive experiences with staff contribute to the overall welcoming atmosphere.
Parking at the hotel is convenient and secure, enhancing the guest experience by allowing easy access to attractions without the need to frequently use a car. This ease, along with the added charm of nearby gardens, contributes positively to the accommodation's allure.
Overall, Zidada Hotel and Chalets delivers an inviting retreat characterized by stunning views, comfortable lodgings, and a superb location. While there are areas for improvement, particularly concerning dining and service consistency, the hotel's strengths make it an appealing destination for travelers looking to explore the beauty and culture of the region.
Family Friendly Hotel
Zidada Hotel and Chalets is considered one of the best family-friendly hotels in Bernal. It is also pet-friendly.
Hotel with Free Wi-Fi
This hotel offers complimentary Wi-Fi and is highly rated. It is located in the heart of Ezequiel Montes, near Pena de Bernal and Museo del Dulce. It also features amenities such as a garden, tour/ticket assistance, a picnic area, barbecue grills, and a reception hall.
Hotel with Parking
This hotel offers both free self parking and free private parking for guests.
Small Hotel
The combination of hotel rooms and chalets offers a unique and potentially cozy experience. Chalets often provide a more intimate and private setting.
4-Star Hotel
Offers comfortable accommodation with a garden and free WiFi. Guests can enjoy free private parking. It provides a serene environment suitable for relaxation.
Guest Reviews
Zidada Hotel and Chalets boasts an exceptional location, consistently praised for its proximity to the vibrant town center of Bernal. Guests appreciate the convenience of being just a short stroll away from popular restaurants, shops, and the main square, making it an ideal choice for those who enjoy exploring the local scene on foot. The hotel's setting offers spectacular, unobstructed views of the Peña de Bernal, a stunning natural rock formation that adds to the charm and tranquility of the place. Many reviews highlight the beauty of waking up to this breathtaking sight, which is described as a truly unique experience. This combination of centrality and stunning vistas makes the hotel highly appealing for both couples and families seeking a relaxed getaway. The well-maintained facilities, along with nice and comfortable cabins, further enhance the stay. Overall, Zidada Hotel and Chalets provides an unbeatable blend of location, comfort, and mesmerizing views, making it a standout choice for travelers visiting the region.
Zidada Hotel and Chalets offers an included breakfast experience that receives a mix of feedback from its guests. Many reviewers praise the breakfast for being delicious and tasty, particularly highlighting dishes such as the American-style offerings and the flavorful coffee with piloncillo. It's often described as simple yet flavorful, which suits those looking for a satisfying start to their day. The outdoor breakfast setting with its beautiful views also adds to the enjoyment for some visitors.
Despite the positive comments, there are recurring mentions of certain aspects that could be improved. Guests often mention a lack of variety, with breakfast options being described as limited or basic. There are suggestions for including beverages like juice, as currently only coffee is readily available. Some guests have noted that the breakfast can sometimes be served cold, and there is concern about occasional hygiene issues such as flies.
The service quality during breakfast has been criticized by several reviewers as well, with some guests finding the staff's demeanor less than welcoming. Additionally, there are moments when the breakfast quality seemed inconsistent, varying from day to day, with reports of occasional mediocrity in the offerings. Overall, while the breakfast has its strengths, there is room for improvement in variety, freshness, and service.
Nestled in a picturesque setting, Zidada Hotel and Chalets offers guests beautiful cabins and stunning views, creating an inviting atmosphere for a serene escape. While the natural beauty of the location provides an idyllic backdrop for relaxation, visitors should be aware that dining options within the hotel are limited. The absence of an on-site restaurant means that guests need to venture into town for their meals, including lunch and dinner.
The hotel could enhance its experience by adding small tables and chairs outside the rooms, allowing guests to savor the outdoor ambiance comfortably. Despite the lack of dining facilities, the enchanting surroundings and comfortable accommodations are likely to leave a lasting impression on those who seek a peaceful retreat.
Zidada Hotel and Chalets offers a charming retreat with its beautifully designed rooms and picturesque cabins. Guests frequently compliment the aesthetic appeal, highlighting the stylish decoration and interior design that contributes to a relaxing atmosphere. The views of the Peña de Bernal from many of the rooms are spectacular, offering a stunning natural backdrop that enhances the overall experience.
Comfort and cleanliness are regularly noted, with several visitors finding the rooms and cabins cozy and well-equipped for their stay. Amenities like jacuzzis and fireplaces add to the inviting atmosphere, making it easy for guests to unwind. The cabins are praised for their comfortable ambiance and sufficient facilities, and their proximity to the center and pet-friendly policies are appreciated.
However, there are occasional concerns about room size, lack of storage space, and issues with cleanliness, including outdated furniture and stained bedding. Light-blocking curtains are absent, which may affect sleep quality for some. Despite these drawbacks, the overall consensus on Zidada Hotel and Chalets is positive, with guests enjoying the tranquil setting and breathtaking views, making it a memorable destination for many.
At Zidada Hotel and Chalets, the beds have generally garnered positive feedback from guests. Many have described the beds as comfortable, cozy, and equipped with enough blankets to fend off the cold. Cleanliness is often highlighted, with several guests noting the super clean condition of the beds and excellent housekeeping. However, the hotel faces some criticism regarding bed linens, with mentions of torn sheets, thin or stained bedspreads, and dirty pillowcases. There are reports of isolated incidents affecting comfort, like hard mattresses and occasional issues with bed size accuracy. Nevertheless, the scale tips in favor of the commendations on the comfort and cleanliness of the beds, making it a noteworthy feature of the accommodation.
Zidada Hotel and Chalets offers a mixed experience when it comes to cleanliness, a crucial aspect for most travelers. Many guests appreciate the hotel's cleanliness, often noting that everything is very clean, including the fresh-smelling cabins and exceptionally maintained linens. The facilities seem to be well-kept overall, with some visitors highlighting beautiful architecture and pleasant views, which enhance their stay.
However, the hotel struggles with consistency in cleanliness across different areas. While some rooms receive praise for their cleanliness and comfort, others have disappointed guests with dirty bedcovers, stained sheets, and poorly maintained bathrooms, particularly those in common areas. Reports of stained bedspreads, thin towels, and unappealing odors from linen and bath mats have been mentioned, which detract from the overall experience.
The hotel's housekeeping service sometimes leaves rooms unlocked, raising concerns about security rather than tidiness. Moreover, the breakfast area requires attention in terms of hygiene, as guests have found it filthy on multiple occasions.
Overall, while Zidada Hotel and Chalets can impress with their clean rooms and beautiful environment, there is significant room for improvement in maintaining a consistent standard of cleanliness throughout the property.
At Zidada Hotel and Chalets, guest experiences regarding the staff are notably varied. Many reviews highlight the staff's friendliness and welcoming demeanor, with several guests appreciating the warm and attentive service received throughout their stay. The breakfast area staff, in particular, were described as kind and accommodating by some guests. However, there are also frequent mentions of areas needing improvement. Several guests reported challenges with responsiveness and helpfulness, especially at the reception desk, noting young and seemingly inexperienced staff who occasionally exhibited poor communication and a lack of attentive service. Some reviews pointed out issues with service efficiency and staff training, emphasizing the need for more consistent and professional interactions. A few guests had negative experiences with breakfast service and pointed out that staff attitudes could improve significantly. Overall, while there are instances of excellent service, there appears to be a need for enhanced training and management oversight to ensure a consistently positive guest experience across all service touchpoints.
Zidada Hotel and Chalets offers a convenient parking experience for guests, with ample space situated close to the room, making it easy to access accommodations upon arrival. The hotel's secure parking facilities provide peace of mind, allowing guests to explore the surroundings without worrying about their vehicles. With the added feature of dedicated on-site parking, guests find it unnecessary to frequently use their cars. The compact walking distance of less than five minutes ensures that all hotel amenities and attractions are readily accessible, offering a relaxing stay. The location also features a small garden, adding a touch of natural beauty to the surroundings. Although the glass doors might allow visibility from exterior views, the overall parking arrangement contributes positively to guests' experiences, emphasizing comfort and security.
Zidada Hotel and Chalets presents itself as a serene getaway, ideal for couples and families seeking relaxation amidst beautiful surroundings. Guests find the location superb for experiencing a tranquil weekend, complemented by stunning views of Peña de Bernal. The cabins are frequently described as clean and beautifully decorated, offering a comfortable space to spend quality time with family. The setting is highly recommended for couples looking for a romantic retreat, providing an excellent opportunity to disconnect from the hustle and bustle of city life. Whether you're planning a quiet family trip or a romantic escape, this hotel promises a rejuvenating experience in a picturesque setting.
Zidada Hotel and Chalets boasts exceptional facilities that have garnered praise for their beauty and comfort. The chalets, specifically, stand out for their cleanliness and excellent amenities, creating a pleasing environment for guests. The property exhibits a design that many describe as reminiscent of Italy, adding a touch of international charm to the experience. There are mentions of spectacular views, enhancing the overall comfort and appeal of the accommodations. Despite some comments highlighting maintenance issues that could detract from its potential, the hotel's installations remain attractive and full of character. Generally, guests find it to be a very comfortable and private retreat, ideal for couples seeking a peaceful getaway. While there are mixed opinions on its upscale appearance, the balance of price and quality seems to meet expectations, offering a promising stay for visitors.
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Location
Breakfast
Despite the positive comments, there are recurring mentions of certain aspects that could be improved. Guests often mention a lack of variety, with breakfast options being described as limited or basic. There are suggestions for including beverages like juice, as currently only coffee is readily available. Some guests have noted that the breakfast can sometimes be served cold, and there is concern about occasional hygiene issues such as flies.
The service quality during breakfast has been criticized by several reviewers as well, with some guests finding the staff's demeanor less than welcoming. Additionally, there are moments when the breakfast quality seemed inconsistent, varying from day to day, with reports of occasional mediocrity in the offerings. Overall, while the breakfast has its strengths, there is room for improvement in variety, freshness, and service.
Dinner
The hotel could enhance its experience by adding small tables and chairs outside the rooms, allowing guests to savor the outdoor ambiance comfortably. Despite the lack of dining facilities, the enchanting surroundings and comfortable accommodations are likely to leave a lasting impression on those who seek a peaceful retreat.
Rooms
Comfort and cleanliness are regularly noted, with several visitors finding the rooms and cabins cozy and well-equipped for their stay. Amenities like jacuzzis and fireplaces add to the inviting atmosphere, making it easy for guests to unwind. The cabins are praised for their comfortable ambiance and sufficient facilities, and their proximity to the center and pet-friendly policies are appreciated.
However, there are occasional concerns about room size, lack of storage space, and issues with cleanliness, including outdated furniture and stained bedding. Light-blocking curtains are absent, which may affect sleep quality for some. Despite these drawbacks, the overall consensus on Zidada Hotel and Chalets is positive, with guests enjoying the tranquil setting and breathtaking views, making it a memorable destination for many.
Beds
Cleanliness
However, the hotel struggles with consistency in cleanliness across different areas. While some rooms receive praise for their cleanliness and comfort, others have disappointed guests with dirty bedcovers, stained sheets, and poorly maintained bathrooms, particularly those in common areas. Reports of stained bedspreads, thin towels, and unappealing odors from linen and bath mats have been mentioned, which detract from the overall experience.
The hotel's housekeeping service sometimes leaves rooms unlocked, raising concerns about security rather than tidiness. Moreover, the breakfast area requires attention in terms of hygiene, as guests have found it filthy on multiple occasions.
Overall, while Zidada Hotel and Chalets can impress with their clean rooms and beautiful environment, there is significant room for improvement in maintaining a consistent standard of cleanliness throughout the property.
Staff
Parking
Family
4 Star
No, Zidada Hotel and Chalets doesn't have any pool.
No, a spa isn't available at Zidada Hotel and Chalets.
No, Zidada Hotel and Chalets doesn't allow dogs.
Yes, parking facilities are available at Zidada Hotel and Chalets.
No, Zidada Hotel and Chalets doesn't have a gym.
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