Riad le Ksar de Fes offers a serene and tranquil escape in the charming countryside south of Fes, conveniently located near the airport for easy access. The peaceful setting attracts guests seeking relaxation, with beautiful gardens, a picturesque orchard, and lush greenery providing a calming atmosphere. Complementing the surroundings is the spectacular pool, praised for its inviting design and idyllic setting.
The riad excels in cleanliness, impressing guests with its spotless and well-maintained environment, ensuring comfort across rooms and shared spaces. Rooms are notably spacious and elegantly furnished, featuring large, beautiful bathrooms that enhance the overall stay. The beds are generally deemed comfortable, with quality bedding contributing to a restful experience, despite occasional mentions of firmness and minor creaks.
Dining at Riad le Ksar de Fes is a delightful experience, with dinner offerings receiving positive feedback for their excellent flavor and variety. The couscous, in particular, stands out for its taste, and guests appreciate the good value for money. Breakfast is enjoyed for its taste and ambiance by the pool, though there is room for improvement in terms of variety and timing.
The staff at Riad le Ksar de Fes are celebrated for their warmth and attentiveness, consistently going above and beyond to accommodate guests and provide outstanding service. Their friendliness transcends language barriers, ensuring guests feel welcomed and supported throughout their stay.
Overall, Riad le Ksar de Fes provides a refreshing and memorable experience, characterized by its tranquil setting, cleanliness, delightful culinary offerings, and exceptional service.
Résidence Hôtelière Le Diamant Vert emerges as an exceptional retreat, striking an ideal balance between serene natural surroundings and accessible urban amenities. Nestled in a tranquil, green setting near Fez, its proximity to popular spots like the Marjane Shopping Center and McDonald's accentuates ease of access. Guests particularly enjoy the serene, leafy environment that promotes relaxation, making it a favored choice for families, especially given its nearness to a water park.
The breakfast service at the hotel is consistently praised for its quality, variety and value. While some feel it could be better priced, the overall feedback is positive with diners appreciating the convenience of having meals delivered to their accommodations. This adds to a comfortable and pleasant start to their day.
The hotel’s rooms, primarily comprising bungalows, receive high commendations for their cleanliness, spaciousness and the additional touch of outdoor terraces. The housekeeping staff, prominently Mrs. Hind, receives glowing reviews for their attention to detail and warm hospitality, ensuring rooms remain spotless and guests feel well cared for. This diligence mirrors the hotel’s overall standard of cleanliness and maintenance of its lush surroundings.
Staff at Résidence Hôtelière Le Diamant Vert are repeatedly praised for their friendliness, helpfulness and professional demeanor. Guests feel welcomed and well-assisted by the entire team, notably mentioning the exemplary service provided by individuals like Ayoub and Mrs. Hind. This exceptional staff service significantly enhances the guest experience, contributing to a home-like and welcoming atmosphere.
Though the hotel provides essential amenities like air conditioning, free Wi-Fi is limited to the reception and restaurant areas, leaving some guests desiring broader connectivity. Another minor drawback noted is the firmness of the beds and occasional mismatches in bedding arrangements, though overall comfort is mostly appreciated.
In summary, Résidence Hôtelière Le Diamant Vert offers a peaceful retreat with excellent service, comfortable accommodations and a family-friendly environment, making it a highly recommended destination for those looking to unwind and enjoy the natural beauty along with urban conveniences.
Hôtel Fès Inn & SPA offers a tranquil retreat in a quiet residential area of New-Fez, providing a peaceful atmosphere away from the hustle and bustle of central Fes. Although it's situated roughly 5 kilometers from the Medina and set in a somewhat industrial neighborhood, the hotel itself is praised for its spacious and comfortable accommodations, adding a local charm to the guests’ experience. The hotel is well-connected by taxis and nearby amenities, making it convenient despite its somewhat off-center location.
The breakfast at Hôtel Fès Inn & SPA receives high marks for its variety and quality with fresh options including juices, fruit salads and eggs made to order. The breakfast staff are often commended for their service and while some guests feel the breakfast is expensive or lacking in certain areas, many find it to be a highlight of their stay.
Dinner experiences are mixed with some guests enjoying the friendly service and decent quality of food, while others feel the options are limited and the prices high relative to the local standard. The atmosphere of the restaurant has been compared to a cafeteria and some guests note that it closes during the day, restricting dining options.
Rooms at the hotel are generally described as spacious, clean and comfortable, adorned with Moroccan-inspired décor. Guests appreciate the large, cozy beds and cleanliness of the rooms, although some mention the need for renovations and the less favorable views from certain rooms. A few reviews point out maintenance issues and room conditions that could be improved to meet the expectations of a four-star hotel.
Cleanliness is a strong point at Hôtel Fès Inn & SPA with many guests praising the immaculate conditions of both rooms and outdoor areas. The staff’s friendliness and professionalism further enhance the experience, contributing to a comfortable stay.
The hotel staff consistently receive high praise for their exceptional service, noted for their friendliness, warmth and professionalism. Reviews highlight the staff’s dedication to guest satisfaction and their accommodating nature, significantly enhancing the overall guest experience.
The spa services at Hôtel Fès Inn & SPA are well-regarded with guests appreciating the friendly and professional staff, as well as the relaxing hammam and massages. Although the spa operates only in the afternoons and sometimes faces closures, it remains a positive addition to the hotel's amenities.
The pool is another highlight, offering a beautiful and serene environment for relaxation. Despite requiring guests to cross a street, the pool's charm, spaciousness and well-maintained surroundings make it a popular feature. The attentive poolside staff and peaceful atmosphere contribute to a pleasant experience.
Hôtel Fès Inn & SPA is also a family-friendly destination with accommodations that cater to families traveling with children. The staff's dedication to meeting family needs and the affordability of the hotel make it a commendable choice for family vacations, despite the minor inconvenience of the pool’s location.
The beds at the hotel mostly receive positive feedback for their comfort, although some guests find the mattresses excessively firm. A few reviews suggest improvements in bedding quality and noise from air conditioning units can sometimes affect sleep. Overall, the beds contribute to a generally positive sleeping experience.
Overall, Hôtel Fès Inn & SPA offers a comfortable and pleasant stay with an array of amenities and exceptional staff service, making it a favored choice for travelers seeking tranquility, good hospitality and a touch of local Moroccan charm.
Hotel Nouzha, situated in the heart of Fes, delivers a superb location for travelers seeking convenience. Positioned strategically in the downtown area, the hotel is a prime spot for access to major transport hubs like the CTM bus station and the train station, making it easy to explore other parts of Morocco. Guests valued the proximity to public transport, facilitating smooth movement around the city and appreciated its peaceful setting away from the noisy old Medina.
The hotel offers a decent breakfast experience with a variety of traditional Moroccan and European dishes. Many guests found the breakfast delicious, abundant and convenient with an early start time. Descriptions of the breakfast include it being hearty, wonderful and enhanced by good Andalusian music. Despite a few critiques about limited and less fresh options, the overall sentiment suggests that breakfast meets basic expectations, providing a solid start to the day.
Rooms at Hotel Nouzha are spacious and offer a comfortable stay with guests frequently praising the comfort of the beds and cleanliness of many areas. The hotel’s large and welcoming living area and impressive entrance contribute positively to guests' first impressions. Nonetheless, some maintenance issues were noted, such as dated and unclean bathrooms, broken fixtures and inconsistent room upkeep. These areas require attention to elevate the overall guest experience further.
Cleanliness is another area of mixed reviews. Many guests compliment the clean and comfy rooms, excellent service and the neat appearance of the entrance hall and restaurant. However, there are mentions of outdated infrastructure and certain areas needing better care, like hallway carpets and terraces. Some guests also pointed out a lack of basic amenities like soap.
The standout feature of Hotel Nouzha is undoubtedly its staff, who are consistently praised for their exceptional service. Words like friendly, helpful and professional are commonly used to describe the staff members. Guests appreciated their kindness, attentiveness and efficiency, notably at reception. Staff members, exemplified by individuals like Zakaria, were highlighted for their outstanding service, contributing significantly to a welcoming and supportive atmosphere.
In summary, Hotel Nouzha is a commendable choice for its prime location, comfortable accommodations and excellent staff. While there are areas for improvement, especially in maintenance and breakfast variety, the hotel generally provides satisfactory comfort and convenience, bolstered by a dedicated and friendly team.
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3 Star
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