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Summary of reviewsThe Mercure Hotel Bielefeld Johannisberg offers an inviting retreat, boasting an exceptional location atop a hill that combines tranquil nature with proximity to the city center. Guests frequently praise the beautiful surroundings and the peaceful atmosphere, enhanced by its picturesque views over Bielefeld and access to charming hiking trails in the Teutoburg Forest, making it ideal for both relaxation and exploration. Visitors find value in its scenic setting, especially those traveling with pets, who enjoy the plentiful walking opportunities.
Guests often commend the breakfast experience, which features a diverse and generous buffet with a delightful range of options set in an aesthetically pleasing area. Many enjoy the ability to dine on a terrace with views of the Sparrenburg, and the attentive and friendly service from the staff complements this positive start to the day. Although some question the value relative to the price, the breakfast is generally perceived as a satisfying highlight of the stay.
Dining in the hotel's restaurant is largely appreciated for its quality cuisine and magnificent setting with a panoramic terrace. Patrons enjoy the varied menu, including noteworthy à la carte options and a tapas buffet, despite noting the premium pricing. The dinner experience generally receives favorable reviews, though guests suggest improvements in server training to ensure service matches the high culinary standards.
The rooms at the Mercure Hotel are lauded for their cleanliness, comfort, and modern amenities such as walk-in showers and coffee machines. Guests find the rooms spacious and cozy, often highlighting the beds for their comfort. Although some interiors appear outdated, and some maintenance issues exist, the recent renovations and consistently clean bathrooms help maintain a positive guest experience.
The hotel's staff are widely recognized for their friendliness and willingness to accommodate, contributing to a welcoming and pleasant atmosphere that guests appreciate. Despite occasional understaffing, personal touches by the staff, such as remembering returning guests, elevate the hospitality experience.
However, the hotel’s Wi-Fi services receive mixed reviews, with many encountering slow and unreliable connectivity that can detract from a seamless stay. Additional charges for high-speed internet and limited mobile network availability may pose challenges for guests relying on stable internet access.
Despite being in a beautiful setting and offering good value for money in many aspects, the hotel faces criticism for not consistently meeting the expectations of a four-star rating, particularly concerning cleanliness, maintenance, and its overall condition. Some guests believe it falls short of modern standards, leaving room for updates and enhancements. Nonetheless, the Mercure Hotel Bielefeld Johannisberg delivers a generally positive experience with its serene environment, attentive service, and comfortable accommodations. Show more
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Categories
Family Friendly Hotel
Identified as a family-friendly hotel, this property is set within a large park, offering outdoor space that can be appealing for families. It provides a scenic setting overlooking the city of Bielefeld.
Dog Friendly Hotel
This hotel is pet-friendly and offers helpful staff. It could be ideal if you are travelling with pets.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi to its guests. It is a pet friendly hotel and it also has a restaurant.
Business Hotel
Located in a tranquil park setting, this 4-star hotel features nine modern conference rooms accommodating up to 244 people. It offers flexible room configurations, natural daylight, air conditioning, and modern conference technology. The hotel provides 150 free parking spaces and is easily accessible from major motorways.
Accessible Hotel
This 4-star hotel is wheelchair accessible and offers various comfort features. Its location in a quiet park with good transport links adds to its appeal for guests with accessibility needs.
4-Star Hotel
Located in a large park on the Johannisberg hills, this 4-star hotel offers modern rooms with free WiFi, a restaurant, and a summer terrace with city views. The quiet location and good transport links provide a balanced experience.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Room Types
Standard Double Room with Sofa BedThe triple room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box, a carpeted floor as well as garden views. The unit has 2 beds.
Superior King RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a safe deposit box as well as garden views. The unit offers 1 bed.
Standard King RoomThe double room has a private bathroom fitted with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box, a carpeted floor as well as garden views. The unit has 1 bed.
Standard Twin RoomThe double room includes a private bathroom fitted with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a safe deposit box, a carpeted floor as well as garden views. The unit has 2 beds.
Guest Reviews
7.0
Good
Location
The Mercure Hotel Bielefeld Johannisberg boasts an exceptional location perched on top of a hill amidst the tranquil beauty of nature. Guests laud its peaceful setting, offering stunning views over Bielefeld and making it an ideal base for exploring the Hermannsweg and other picturesque hiking trails in the Teutoburg Forest. Despite the serenity, the hotel provides convenient proximity to the city center, accessible on foot in about 15 minutes. The surrounding greenery and park-like atmosphere further enhance its appeal. While the exterior may not be immediately striking, guests appreciate the clean, modern interiors and the attentive service from the staff. For those traveling with pets, its location proves advantageous, providing ample opportunities for scenic walks. Overall, the hotel's idyllic setting, combined with good value for money, renders it a favored spot for both relaxation and active exploration.
Breakfast
The breakfast experience at Mercure Hotel Bielefeld Johannisberg is mostly regarded as a highlight by guests, featuring an expansive and delicious buffet. Many reviews praise the extensive selection available, with varied offerings to satisfy different tastes. Guests appreciate the diversity of options, from hearty dishes to lighter fare, with notable delights such as a Nutella dispenser pleasing younger guests. The setting enhances the breakfast experience, often celebrated for its tastefully decorated area and occasionally enjoyed on a charming terrace with a view of Sparrenburg.
The staff appears consistently friendly and accommodating, contributing positively to the overall breakfast experience. Service is recognized as attentive and efficient, ensuring guests feel welcome and catered for during their morning meal. The hotel's location also receives favorable comments, providing a picturesque backdrop for enjoying breakfast.
While many guests find the buffet plentiful and satisfying, some reviews suggest moments where the variety could be expanded, and there are mixed opinions regarding its value relative to the price of 18 euros per person. Nevertheless, the overall consensus leans towards a satisfying and pleasant breakfast experience that complements the hotel's attributes of friendly service and a serene environment.
Dinner
The dining experience at Mercure Hotel Bielefeld Johannisberg has left a generally positive impression on its guests, highlighted by its good cuisine and satisfying dishes. Many patrons appreciated the amazing restaurant setting, which boasts a panoramic terrace making for a delightful ambiance. The quality of food, including the à la carte options and the varied tapas buffet with fresh paella, was frequently praised. Guests found both the club sandwich and cocktails noteworthy for their taste.
The restaurant offers a great dinner experience with its grill and extensive breakfast buffets being particular standouts. While the food quality remains consistently high, there's an acknowledgment of the restaurant's relatively premium pricing, attributed to its location. Despite the culinary excellence, some guests noticed lapses in service and noted that the restaurant staff could benefit from better training, with instances of food not being as ordered.
The bar and restaurant operate until 10 PM, providing ample time for evening relaxation. While many found the atmosphere pleasant and the food tasty, those seeking a more health-focused diet might find the selection somewhat limited. Overall, the Mercure Hotel Bielefeld Johannisberg offers a commendable dining experience, highly recommended by many who have visited, though an eye for service improvements remains.
Rooms
Nestled on Johannisberg, Mercure Hotel Bielefeld Johannisberg offers a serene retreat surrounded by greenery, affording guests sweeping views of Bielefeld and Sparrenburg. The hotel's rooms are noted for their cleanliness and cozy atmosphere, with many guests appreciating their spaciousness and tasteful renovations. Bathrooms generally receive high praise, often described as modern, featuring walk-in showers and maintaining spotless conditions. Rooms come equipped with convenient amenities such as coffee machines and safes, adding to the comfort of the stay.
The interior design varies across the hotel, with newer rooms showcasing modern features and appealing configurations. On the functional side, air conditioning is commendable, offering respite from warm temperatures. Beds are frequently highlighted for their comfort, contributing to a restful night's sleep.
While the hotel itself might appear somewhat aged, guests find that the interior space manages to remain welcoming, although certain rooms exhibit signs of wear, such as outdated furniture and stained carpets. Despite these minor drawbacks, rooms are generally well-maintained, meeting the expectations of a hotel in this category.
Guests have also noted the lack of traditional wardrobes, with clothing racks serving as an alternative, and occasional issues like defective refrigerators and phones. Such concerns, however, do not overshadow the overall positive experience cultivated by clean, well-equipped rooms, making this hotel an appealing option for travelers seeking tranquility and comfort in Bielefeld.
Beds
Visitors to the Mercure Hotel Bielefeld Johannisberg frequently commend the accommodation for its comfortable and cozy beds, which seem to be a highlight for many. Guests describe the bedding as very comfortable, with several noting the good quality of the mattresses. The beds are often mentioned as being modern and clean, which contributes to a positive sleeping experience. Some guests appreciate the presence of what they describe as good comforters and high-quality beds, while others remark on the relatively new condition of the bedding.
Though most feedback is favorable, a few guests mention minor issues, such as preferences for pillow styles or the shared mattress in double beds, indicating room for some improvements. Despite these occasional concerns, the overall impressions suggest that the hotel provides a pleasant and restful environment, contributing to an enjoyable stay.
Cleanliness
The Mercure Hotel Bielefeld Johannisberg presents a mixed picture when it comes to cleanliness and maintenance. On the positive side, guests frequently commend the hotel rooms and bathrooms for being remarkably clean, describing them as "very clean," "super clean," and "tidy." Many bathrooms have received updates and renovations, contributing to a modern and pleasant aesthetic. Guests also appreciate the courteous and friendly staff, alongside the hotel's consistent room cleaning practices, which include daily changes of towels.
However, the hotel appears to be suffering from signs of aging, with recurring criticisms pointed towards its outdated interiors and particularly problematic carpets that are described as dirty, stained, and musty. This aging infrastructure leads to a general perception of the hotel's declining cleanliness standards. Some guests report issues such as stained bedding, dusty surfaces, and uncleaned rooms. Common areas like corridors and halls reportedly emit a musty smell and reinforce an outdated atmosphere.
While the hotel's overall appearance and maintenance leave much to be desired, the staff's friendliness and the cleanliness of certain areas like the bathrooms manage to maintain a relatively satisfactory experience for guests. However, the inconsistency in room maintenance and state of the hotel detracts from its potential, leaving guests with varied impressions about their stay.
Staff
Mercure Hotel Bielefeld Johannisberg is well-regarded for its staff, consistently praised for being cheerful, friendly, and accommodating. Guests frequently mention the staff's attentiveness in various parts of the hotel, from reception to the restaurant and breakfast areas, ensuring a warm and welcoming atmosphere. Many guests appreciate the personal touch, noting instances where staff remembered them from previous visits and fulfilled special room requests. Despite occasional mentions of being understaffed, the staff is often described as polite, courteous, and competent across different services in the hotel. There are some mixed feelings about staff motivation levels, yet overall the emphasis remains on their friendliness and helpful nature. With the added convenience of ample free parking, guests seem to enjoy both a hospitable environment and practical amenities at this hotel.
Wi-Fi
The Wi-Fi experience at the Mercure Hotel Bielefeld Johannisberg appears to be quite mixed according to guest reviews. Some guests found the Wi-Fi to work well, indicating there can be instances of reliable connectivity. However, many reviews highlight significant challenges with the hotel’s internet services. Reports of extremely slow speeds and weak connections are frequent, with some mentioning that the Wi-Fi is virtually non-existent in certain areas. Guests noted the lack of clear information or instructions about accessing the Wi-Fi, contributing to frustrations. The standard free Wi-Fi was often described as insufficient, leading some to resort to personal hotspots for better connectivity, especially for tasks like streaming movies or work requiring stable internet. Others mentioned having to pay a fee for high-speed internet, which adds to the overall dissatisfaction. The absence of a mobile network in the hotel further complicates communication options for visitors. Overall, while Wi-Fi can function adequately at times, expectations for reliable internet service might not always be met, and guests seeking consistent high-speed connectivity may face challenges during their stay.
4 Star
The Mercure Hotel Bielefeld Johannisberg, situated in a picturesque location, leaves much to be desired according to guest reviews. Despite its beautiful surroundings, the hotel struggles to uphold the standards typically associated with a four-star rating. Many guests expressed disappointment, particularly highlighting the lack of cleanliness and maintenance throughout the hotel. The breakfast did not meet the expectations of a four-star establishment, and the overall value for money was questioned, especially given the steep nightly rates.
Guests noted that the hotel feels aged and out of touch with modern standards, suggesting that its current condition resembles a good youth hostel more than a four-star hotel. Another point of criticism was the hotel's operational aspect, with shortages in staff affecting the quality of service. Once renowned for hosting seminars, the hotel could not replicate its former glory. Overall, the experience and facilities were thought to fall into a lower star category, leaving guests underwhelmed and full of unmet expectations.
No, Mercure Hotel Bielefeld Johannisberg doesn't have any pool.
No, a spa isn't available at Mercure Hotel Bielefeld Johannisberg.
Yes, Mercure Hotel Bielefeld Johannisberg welcomes dogs.
No, parking facilities aren't available at Mercure Hotel Bielefeld Johannisberg.
No, Mercure Hotel Bielefeld Johannisberg doesn't have a gym.