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Summary of reviewsPetit Palace Arana Bilbao is celebrated for its strategic location at the heart of the city's historic center, offering guests prime access to Bilbao's vibrant cultural and historical attractions. The hotel serves as an ideal base for exploring the city, thanks to its proximity to museums, the main railway station, and landmarks like the Arriaga Theatre. Guests consistently praise the inviting atmosphere created by the hotel's charming architecture and warm, attentive staff, who are dedicated to enhancing the overall experience with exceptional service and local insights.
The breakfast offerings are highly regarded, featuring a diverse selection that caters to various tastes with both savory and sweet options, including gluten-free choices. The breakfast service receives consistently positive reviews despite the small size of the dining area, bolstered by the friendly and efficient staff.
Room accommodations are another highlight, with spacious, comfortable, and clean rooms often exceeding expectations for a three-star property. Visitors appreciate the modern bathrooms and comfortable beds, which contribute to restful stays. However, some guests note variability in room sizes, with a few mentioning issues such as noise and maintenance.
The hotel excels in cleanliness, maintaining impeccable rooms and common areas, complemented by the friendliness of the housekeeping team. The excellent service from staff members like Nadia, Angel, and Victor reinforces a welcoming, family-friendly environment.
Pet owners particularly enjoy the hotel's dog-friendly approach, with staff providing thoughtful amenities and attentive service to pets at no extra charge. While Wi-Fi quality varies, the overall value provided by the hotel's location and amenities remains compelling. Guests appreciate Petit Palace Arana Bilbao's blend of historical charm and modern convenience, making it a highly recommended choice for travelers seeking comfort and affordability in the vibrant city of Bilbao. Show more
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Historic Hotel
This is the oldest hotel in Bilbao, with its history dating back to 1850 and becoming Hotel Arana in 1909. It is part of Bilbao's living history and an architectural gem, located at the entrance to the famous Seven Streets (medieval quarter) and overlooking the Arriaga Theatre. The building's rich history contrasts with its modern design.
Dog Friendly Hotel
This hotel is pet-friendly. It is well-situated and provides necessary amenities for guests traveling with pets.
Hotel near Nightlife Spots
Located at the entrance to the Seven Streets of Bilbao's old town, this boutique hotel offers immediate access to the lively atmosphere of bars and restaurants. It is within walking distance of iconic places such as the Arriaga Theater and Plaza Nueva, providing a prime location for nightlife exploration.
Accessible Hotel
This hotel offers adapted double bedrooms with step-free entrances and elevators. Bathrooms are fully adapted with support rails next to the toilet and in the shower, and roll-in showers include a shower chair and lowered shower head. The customer service counter is also at an adapted height.
3-Star Hotel
Located close to Plaza Berria, this hotel features air-conditioned rooms, entertainment activities, and a play area. It's praised for its central location and proximity to the Old Town.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Room Types
Double Room This stylish, air-conditioned room features free WiFi, a flat-screen TV and a minibar. There is 1 private bathroom, and some rooms have a private balcony.
Interior or Exterior under availability.
Double Room with City ViewThis spacious air-conditioned double room features city and Ria view. It features free WiFi, a flat-screen TV and a minibar. It comes with a private bathroom with shower.
Single RoomThis stylish, air-conditioned room features free WiFi, a flat-screen TV and a minibar, it comes with a large single bed. There is 1 private bathroom.
Double Room with two Extra BedsThis stylish, air-conditioned room features free WiFi, a flat-screen TV and a minibar. There is 1 private bathroom, and some rooms have a private balcony. This room includes 2 extra folding beds.
Double Room with Extra BedThis stylish, air-conditioned room features free WiFi, a flat-screen TV and a minibar. There is 1 private bathroom, and some rooms have a private balcony. This room includes 1 extra folding bed.
Interior or Exterior under availability.
Interior Double RoomThis smaller double bedroom features a 135 cm wide double bed and view to a interior courtyard. It comes with a private bathroom with shower and free toiletries.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Bilbao, the Petit Palace Arana boasts an exceptional location that places guests at the very core of the city's vibrant culture and history. This hotel is strategically positioned on the edge of the historic Old Town, giving guests immediate access to a plethora of attractions and amenities. From charming shops and bustling markets to distinctive eateries and iconic landmarks like the Arriaga Theatre, everything is within convenient walking distance.
The hotel's central location offers easy access to public transport, including tram, metro, and bus lines, making exploration of Bilbao effortless. The proximity to notable spots such as the Guggenheim Museum and the city's main railway station enhances its appeal for both leisure and business travelers.
Beyond its prime location, the hotel is appreciated for a warm and attentive staff who add to the overall pleasant stay. The building itself, a beautiful architectural gem, complements the inviting atmosphere of Bilbao's historic center. Whether accessing cultural attractions or indulging in local gastronomy, Petit Palace Arana serves as an ideal base for a fulfilling urban adventure in Bilbao.
Breakfast
The breakfast experience at Petit Palace Arana Bilbao receives widespread appreciation for its extensive variety and quality. Guests frequently highlight the morning meal as a key feature of their stay, noting its diverse selection ranging from fresh fruits and juices to a selection of breads, meats, cheeses, and eggs. The breakfast spread is often described as hearty and generous, with savory and sweet options catering to various tastes, including gluten-free choices. The presentation and quality are highly praised, with many reviews mentioning it exceeded expectations in terms of both taste and abundance.
While the breakfast room, located in the attic, is noted for being cramped with low ceilings, guests consistently commend the friendly and attentive service provided by the breakfast staff, adding a welcoming touch to the morning dining experience. Despite occasional remarks about the cost, the breakfast generally receives high marks for value. The location of the hotel in the heart of Bilbao further enhances its appeal, making it a convenient choice for travelers looking to explore the city while starting their day with a highly satisfying breakfast.
Rooms
Petit Palace Arana Bilbao offers a range of experiences for its guests in terms of room accommodations. Many visitors appreciated the spacious and modern rooms, which are often highlighted for their cleanliness and the comfort of their beds. The rooms are generally described as offering good value for the price, with several guests enjoying upgraded rooms with pleasant city views.
However, there are mixed opinions regarding room size. While some rooms are spacious and adequate for multiple occupants, others are noted as being small or cramped, particularly for larger groups. Certain rooms lack enough natural light or have windows facing inner courtyards, reducing the overall ambiance.
Guests frequently praised the modern and functional bathrooms, although some found issues such as mold or small size. Soundproofing is another area of concern, as noise from the corridors or the street can sometimes intrude.
Despite some drawbacks, such as worn-out furniture and maintenance issues, the majority of visitors find the rooms comfortable and adequate for short stays. The hotel's central location in Bilbao amplifies its appeal, allowing easy access to the city's attractions, which many guests appreciate. The friendly and accommodating staff also contribute positively to the overall experience.
Beds
Nestled in the heart of Bilbao, Petit Palace Arana offers a delightful stay where guests frequently praise the comfort of the beds. The overwhelming consensus among visitors is that the beds are very comfortable, providing a restful night's sleep after exploring the vibrant city. Many reviews highlight the size and coziness of the beds, with mentions of large and spacious options that contribute to the comfort of the room overall.
Though there are a few remarks about bed size, most guests agree that the comfort more than makes up for any limitations, with comfortable mattresses and excellent bedding ensuring a satisfying snooze. Notably, some guests found the beds exceptionally firm, indicating a preference that might suit those who like a bit more support.
Additionally, rooms are described as clean and spacious with modern bathrooms, complementing the comfortable sleeping arrangements. Staff interactions are generally positive, underscoring the welcoming atmosphere. While some guests encountered minor inconveniences, such as reception being busy, the attentive service and convenient location enhance the overall experience.
Petit Palace Arana Bilbao stands out for providing a comfortable stay with very comfy beds, helping travelers recharge for more adventures in the bustling city.
Cleanliness
Located at the edge of Bilbao's historical city center, Petit Palace Arana Bilbao stands out for its exceptional cleanliness and welcoming atmosphere. The hotel has garnered praise for its spotless rooms and the modern, well-maintained facilities, such as newly renovated bathrooms. Guests can expect crisp sheets and clean towels daily, ensuring a comfortable stay.
The housekeeping team is noted for their meticulous attention to detail, keeping both the rooms and common areas impeccably clean. Despite a few minor issues, such as occasional noise and maintenance needs, the overall impression is one of impeccable hygiene. The warm and friendly staff complement the clean environment, enhancing the guest experience with their helpfulness and charm.
The hotel's strategic location provides easy access to Bilbao's vibrant attractions, while the comfortable and clean rooms offer a tranquil retreat from the bustling city. Visitors also commend the quality of the breakfast, which, along with exceptional cleanliness and service, contributes to the hotel's solid value for money. Whether seeking comfort, cleanliness, or convenience, Petit Palace Arana Bilbao consistently meets guests' expectations in these crucial areas.
Staff
The reviews of Petit Palace Arana Bilbao shed light on the prominent role the hotel staff plays in delivering an excellent guest experience. Visitors consistently speak highly of the friendly, attentive, and helpful nature of the hotel employees. Encounters with the reception team often deserve special mention, with staff like Nadia, Angel, and Victor praised for their warm welcomes and exceptional service.
Guests appreciate the staff’s willingness to offer insightful recommendations on local attractions, dining options, and pintxos bars, enhancing their overall stay in Bilbao. Whether dealing with inquiries or responding to specific needs, the staff's professionalism and kindness stand out, creating a welcoming atmosphere for travelers.
Pet owners underscore the team's accommodating nature with thoughtful gestures, such as leaving treats for animals. The overall sentiment is one of gratitude for the hotel’s super central location, complemented by the exceptional hospitality provided by courteous staff members.
Petit Palace Arana Bilbao is not only centrally located and offers comfortable accommodation but is defined by the dedicated and personable staff who make guests feel at home. The positive experiences shared by visitors clearly illustrate how the efficiency and friendliness of the hotel's staff remain integral to its appeal.
Wi-Fi
Situated in the heart of Bilbao's old town, Petit Palace Arana Bilbao offers guests a charming blend of location and amenities. Despite the overall appeal, Wi-Fi performance seems to be inconsistent. Some guests experience fast and reliable internet, highlighting that the Wi-Fi was exceptionally good or worked well during their stay. However, others encountered issues, with Wi-Fi signals in rooms being weak or the connection dropping frequently. There are mentions of difficulties connecting the TV to Wi-Fi for streaming services like Netflix. Despite these challenges, the hotel compensates with free bicycles, allowing guests to explore the city and its picturesque surroundings. With its excellent location and the added perk of complimentary cycling, Petit Palace Arana Bilbao remains a compelling choice for many travelers, even if the internet connectivity might be a hit or miss.
Family
Petit Palace Arana Bilbao stands out as a family-friendly hotel, providing guests with a welcoming atmosphere and accommodating staff. Families visiting with children have praised the spacious rooms, which offer various configurations, including options with four beds or three single beds, ensuring comfort without disturbance. The hotel is located in a convenient part of the city, ideal for exploring Bilbao's attractions, making it a great choice for a family getaway.
The staff at Petit Palace Arana Bilbao frequently go above and beyond for families, providing thoughtful touches such as gifts for children, adding to the personal touch that guests appreciate. The rooms are not only comfortable and clean but also welcoming to pets, complete with amenities for furry companions, enhancing the overall family experience. The combination of practicality, location, and attentive service makes this hotel a recommended choice for a pleasant family stay in Bilbao.
3 Star
Nestled in the heart of Bilbao, Petit Palace Arana offers a blend of historic charm and modern comfort. Its prime location in the old town makes it an ideal base for exploring the vibrant city. Guests appreciate its excellent value for money, with numerous reviews highlighting the hotel's ability to exceed expectations for a three-star establishment. The building itself, a beautifully restored old mansion, adds a touch of history and personality to one's stay.
A consistent theme in guest feedback is the warm and friendly demeanor of the hotel staff, which contributes to a welcoming atmosphere. Breakfast receives positive remarks for its quality and variety, matching the needs of travelers without overwhelming them. Despite some critiques regarding the hotel's age and occasional pricing concerns, most guests concur that the combination of location, service, and ambiance makes it a highly recommended choice for those visiting Bilbao.
Overall, Petit Palace Arana Bilbao stands out for its balance of affordability and quality, making it perfect for a city break and a noteworthy option for travelers seeking comfort without breaking the bank.
Historic
Nestled in the historic center of Bilbao, Petit Palace Arana Bilbao is a perfect blend of old-world charm and modern convenience. This beautifully restored hotel stands proudly as the oldest lodging in the city, offering guests a unique experience by marrying historical elements with contemporary comforts. Visitors appreciate the building's enchanting period features, including its charming wooden staircase and ancient brick walls, which have been painstakingly preserved and tastefully modernized.
The hotel's location is ideal for exploring Bilbao, situated at the entrance of the enchanting old town and close to notable landmarks like the Arriaga Theatre. While the historic architecture of the building provides a glimpse into the past, its central setting allows guests to enjoy the vibrant life of the city with ease. For those seeking a stay that embodies both historical significance and the heartbeat of urban culture, Petit Palace Arana Bilbao serves as an exceptional choice.
Dog Friendly
Petit Palace Arana Bilbao is widely praised for its exceptional pet-friendly amenities, making it a standout choice for those traveling with dogs. Guest reviews highlight the attentive and considerate service provided to both humans and their furry companions. The hotel goes above and beyond by offering comfortable accommodations for pets, including a bed just the right size, feeding bowls, and even a thoughtful bag of treats upon arrival. Many guests appreciated the personalized attention their dogs received, with some mentioning that their pets were greeted by name during their stay. The staff's warmth and professionalism ensure a welcoming atmosphere, and their willingness to assist with transporting dogs adds to the convenience of staying here. Importantly, pets are accepted without any additional charge, emphasizing the hotel's commitment to being genuinely dog-friendly. Located in a perfect spot in Bilbao, Petit Palace Arana creates a hospitable environment where pets are treated as valued guests, contributing to an overall positive and memorable experience for pet owners.
No, Petit Palace Arana Bilbao doesn't have any pool.
No, a spa isn't available at Petit Palace Arana Bilbao.
Yes, Petit Palace Arana Bilbao welcomes dogs.
No, parking facilities aren't available at Petit Palace Arana Bilbao.