Spark by Hilton Birmingham Colonnade
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Summary of reviewsThe Spark by Hilton Birmingham Colonnade receives mostly positive reviews for its prime location and friendly staff but faces some criticism in areas such as cleanliness, room conditions and amenities. Guests consistently praise the hotel's convenient placement close to dining options, shopping, family activities and the airport, noting the safety and quietness of the area. The staff is often described as friendly, helpful and professional with individuals like Shamar and Latoya frequently mentioned for exceptional service.
However, the breakfast offerings have garnered mixed feedback with many guests hoping for more variety and the inclusion of complimentary options. Room experiences are similarly divided; while some guests appreciate the spacious, comfortable and quiet rooms, others report significant issues with cleanliness and maintenance, such as dampness, unpleasant odors and dated furniture. The state of cleanliness varies with some guests finding the hotel well-maintained and others pointing out unclean areas, particularly in the rooms.
The indoor pool's frequent unavailability has been a recurrent disappointment for guests, especially those traveling with families. Despite this, many praise the comfortable beds, contributing to a good night's sleep. The hotel's affordability is noted positively, although some feel that the overall experience requires improvements to meet higher expectations.
In summary, while the Spark by Hilton Birmingham Colonnade shines with its great location, pet-friendly environment and outstanding staff, there are notable areas, particularly in breakfast variety, room upkeep and amenity availability, that require attention to consistently fulfill guest expectations.
Categories
However, the breakfast offerings have garnered mixed feedback with many guests hoping for more variety and the inclusion of complimentary options. Room experiences are similarly divided; while some guests appreciate the spacious, comfortable and quiet rooms, others report significant issues with cleanliness and maintenance, such as dampness, unpleasant odors and dated furniture. The state of cleanliness varies with some guests finding the hotel well-maintained and others pointing out unclean areas, particularly in the rooms.
The indoor pool's frequent unavailability has been a recurrent disappointment for guests, especially those traveling with families. Despite this, many praise the comfortable beds, contributing to a good night's sleep. The hotel's affordability is noted positively, although some feel that the overall experience requires improvements to meet higher expectations.
In summary, while the Spark by Hilton Birmingham Colonnade shines with its great location, pet-friendly environment and outstanding staff, there are notable areas, particularly in breakfast variety, room upkeep and amenity availability, that require attention to consistently fulfill guest expectations.
Hotel with Free Wi-Fi
As part of the Hilton brand, this hotel offers complimentary Wi-Fi to its guests. It is suitable for travelers seeking connectivity during their stay.
Hotel with Indoor Pool
This hotel features a heated indoor pool, contributing to a relaxing aquatic experience. It is specifically noted for providing a relaxing indoor pool experience.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
The Spark by Hilton Birmingham Colonnade boasts a prime location that's repeatedly praised by guests. Positioned conveniently close to a plethora of dining options, shopping and family activities, this hotel sits in a very nice area and offers a quiet yet accessible setting. Many appreciate its proximity to the airport, making early morning flights manageable and its nearness to the hospital adds to its appeal for some visitors. The area's safety is frequently noted, as well as its secluded yet convenient placement relative to various amenities. Guests have also highlighted the hotel's affordability and the helpfulness of the staff, adding to the overall positive experience. The facility's commitment to maintaining a pet-friendly environment and their current efforts to beautify the exterior make it a welcoming choice for both short and extended stays in Birmingham.
The breakfast experience at Spark by Hilton Birmingham Colonnade has received mixed feedback from guests. Some reviewers found the breakfast to be delicious, praising elements like its overall taste, while others felt it was decent but had room for improvement. However, many guests noted significant limitations in the breakfast offerings, describing them as small, lacking variety and insufficient. Frequent mentions were made about the absence of complimentary breakfast with several guests expecting a free hot breakfast that was not provided. There were also specific requests for a wider selection, including items like pancakes, sausage and more fruit. The lack of a proper breakfast setup and the need to pay for breakfast when it was assumed to be free were points of dissatisfaction for numerous guests. Overall, while some found aspects of the breakfast enjoyable, there seems to be a consensus that improvements and more inclusive options are necessary.
Spark by Hilton Birmingham Colonnade receives mixed feedback from its guests with particular attention to the state of the rooms. On the positive side, several guests noted that the rooms were spacious, comfortable, clean and quiet. The layout of the hotel and the rooms was appreciated, contributing to a pleasant stay for some visitors. Comfortable beds were also mentioned as a highlight.
However, there were numerous concerns about the room conditions. Many guests highlighted issues with cleanliness, noting dampness and unpleasant odors with some rooms described as having a smell of cat urine or a moldy scent. The furniture and carpets were described as dated, worn and in some cases, filthy. Specific problems like bed bugs, ticks and water damage on the ceilings were alarming to some guests.
Maintenance issues were also prevalent, including broken patio doors, lights that did not work, malfunctioning locks and leaking refrigerators. The overall state of the bathrooms often fell short of expectations with guests citing outdated fixtures and stained tubs and toilets.
There were multiple complaints about room readiness and housekeeping. Rooms were reportedly not ready until late in the evening and some were not properly cleaned before new guests checked in. In some cases, previous guests' trash was still present and general cleanliness was lacking with unvacuumed carpets and stain-laden furniture.
Additional inconveniences included uncomfortable mattress conditions, broken patio doors and small room sizes with some guests mentioning that the beds were not the expected size and that the mattress was worn out and uncomfortable.
Overall, there's a significant disparity between the positive aspects, such as room design and bed comfort and the numerous critiques regarding cleanliness and maintenance. A stay here might be comfortable, but it could just as likely be marred by maintenance or cleanliness issues.
Spark by Hilton Birmingham Colonnade boasts generally favorable reviews, particularly when it comes to the comfort of their beds. Multiple guests described the beds as very comfortable and clean, contributing to a restful night's sleep. The presence of amenities like mini fridges also adds to the convenience and comfort of the rooms. While some found the bed height inconvenient, especially for wheelchair users, the overall sentiment towards bed comfort remains highly positive. Despite a few concerns about room layout and breakfast offerings, the quality of sleep provided by the comfortable beds combined with excellent staff service, including a notably pleasant team member named Shamar, distinguishes this hotel as a comfortable stay for travelers.
Spark by Hilton Birmingham Colonnade often receives mixed reviews regarding its cleanliness. Some guests praise the hotel for being clean, quiet, comfortable and well-maintained and they appreciate the overall comfort and quality of the space. However, several reviews highlight significant issues with cleanliness, noting that rooms were occasionally not well-cleaned with specific mentions of dirty towels, unclean carpets and partially cleaned bathrooms. A recurring theme includes guests finding the floors, bed sheets and even the refrigerator in some rooms to be dirty. Despite its appealing exterior and a beautiful lobby, the contrast between the public areas and the cleanliness of the rooms left some guests disappointed. Additionally, issues like wet carpets, dust triggering allergies and the hotel facilities not being available as expected affect the overall experience.
The reviews highlight a highly positive experience with the staff at Spark by Hilton Birmingham Colonnade. Guests frequently mention how friendly, helpful and professional the team is with several individuals like Shamar and Latoya being specifically praised for their pleasant demeanor and eagerness to assist. The front desk staff, in particular, receives numerous compliments for their friendliness and efficiency, even during late-hour arrivals. Guests felt well taken care of with nearly all special requests being met and even exceeded. The overall atmosphere is inviting, from the lobby's welcoming ambiance to the small balconies in the rooms that add a nice touch to the stay. However, there are minor mentions of being short-staffed and one instance of a rude experience. Despite that, the majority of guests found the service to be exceptional, making the hotel a pleasant place to stay, albeit some finding it a bit overpriced.
The Spark by Hilton Birmingham Colonnade has consistently disappointed guests with its indoor pool being closed during their stays. Multiple reviews cite the pool as a primary reason for booking, especially for family vacations, yet it was unavailable for seemingly unclear reasons. Despite the inconvenience, some reviews note that the indoor pool was clean and great, hinting at potential when functional. Travelers should verify pool availability before booking to avoid similar disappointments.
Spark by Hilton Birmingham Colonnade receives a mix of feedback with predominantly moderate ratings. For those looking for an affordable option, it is noted that the hotel offers competitive pricing compared to other nearby accommodations. While some guests find the experience passable and serviceable for the cost, others express disappointment, highlighting that improvements are needed in various areas. The range of scores reveals that while the hotel shows potential, there may be aspects that do not meet higher expectations consistently.
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Location
Breakfast
Rooms
However, there were numerous concerns about the room conditions. Many guests highlighted issues with cleanliness, noting dampness and unpleasant odors with some rooms described as having a smell of cat urine or a moldy scent. The furniture and carpets were described as dated, worn and in some cases, filthy. Specific problems like bed bugs, ticks and water damage on the ceilings were alarming to some guests.
Maintenance issues were also prevalent, including broken patio doors, lights that did not work, malfunctioning locks and leaking refrigerators. The overall state of the bathrooms often fell short of expectations with guests citing outdated fixtures and stained tubs and toilets.
There were multiple complaints about room readiness and housekeeping. Rooms were reportedly not ready until late in the evening and some were not properly cleaned before new guests checked in. In some cases, previous guests' trash was still present and general cleanliness was lacking with unvacuumed carpets and stain-laden furniture.
Additional inconveniences included uncomfortable mattress conditions, broken patio doors and small room sizes with some guests mentioning that the beds were not the expected size and that the mattress was worn out and uncomfortable.
Overall, there's a significant disparity between the positive aspects, such as room design and bed comfort and the numerous critiques regarding cleanliness and maintenance. A stay here might be comfortable, but it could just as likely be marred by maintenance or cleanliness issues.
Beds
Cleanliness
Staff
Pool
3 Star
Yes, Spark by Hilton Birmingham Colonnade has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Spark by Hilton Birmingham Colonnade.
Yes, Spark by Hilton Birmingham Colonnade welcomes dogs.
Yes, parking facilities are available at Spark by Hilton Birmingham Colonnade.
Yes, Spark by Hilton Birmingham Colonnade has a gym.
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