Hotel & Spa Etxegana, situated in the heart of the tranquil mountains, offers an idyllic escape with breathtaking natural surroundings. Its stunning views make it an ideal retreat for those seeking peace and relaxation close to nature. Guests frequently praise the hotel's serene setting, noting that the tranquility and spectacular vistas more than compensate for its somewhat remote location.
The breakfast service at Hotel & Spa Etxegana is well-regarded, offering a variety of delicious and high-quality options. The buffet is plentiful and caters to various dietary needs, including gluten-free and lactose-free choices. While some guests noted minor issues with variety and replenishment, the overall consensus is positive, highlighting an excellent start to the day, enhanced by scenic views.
Dinner at the hotel's restaurant receives high marks for its delicious and well-presented meals, often described as Michelin-star quality. The fresh, high-quality ingredients and refined dishes offer good value despite some comments about higher prices and smaller portions. The stunning restaurant views further elevate the dining experience, making it a memorable part of the stay.
The rooms at Hotel & Spa Etxegana are spacious, clean and comfortable, featuring cozy furnishings and modern bathrooms with luxurious jacuzzi bathtubs. Guests appreciate the charming Indonesian decor, which adds to the hotel's inviting atmosphere. While a few reviews mentioned small rooms and some discomfort with the beds, these concerns are rare among the predominantly positive feedback.
Cleanliness is a standout feature at the hotel with guests consistently praising the spotless rooms and well-maintained facilities. Despite minor issues in the spa, the high overall standard of cleanliness and the quality of the accommodations contribute to a luxurious and pleasant stay.
The hotel's staff are frequently commended for their friendliness, attentiveness and professionalism. Their warmth and efficiency create a consistently pleasant atmosphere with many guests highlighting the personal touches and exceptional service provided by the team.
The spa at Hotel & Spa Etxegana is enjoyed for its relaxing and private atmosphere, which guests found to be a delightful addition to their stay. The ability to reserve the spa for private use adds to its appeal, offering a peaceful retreat with various amenities. However, the additional fee for spa access and occasional issues with equipment functionality were noted by some guests.
Overall, Hotel & Spa Etxegana is a compelling choice for travelers seeking a serene and luxurious retreat. Its picturesque mountain setting, excellent dining options, spacious and comfortable rooms and friendly staff contribute to an exceptional and memorable stay.
Hotel Meliá Bilbao is celebrated for its strategically central location, which allows guests to easily explore Bilbao's main attractions such as the Guggenheim Museum, Euskalduna Theatre and the historic city center, all within walking distance. The hotel is nestled near scenic parks and the river, offering tranquility while still being close to dining, shopping and public transportation options. This prime location, coupled with comfortable rooms and welcoming staff, makes it a preferred choice for convenient and comfortable stays.
The hotel’s breakfast offerings stand out as a major highlight, featuring a diverse and extensive buffet that garners rave reviews for its quality and variety. Guests appreciate the selection, which includes fresh fruits, pastries, savory items and specialty dishes like salmon and freshly made waffles. Despite some minor critiques regarding the hot food and pricing, the breakfast service, enhanced by friendly staff, is frequently described as superb and spectacular.
Dining experiences for dinner are mixed, though many highlight the excellent food available at establishments such as the Basque restaurant Aizian. Criticisms revolve around dining hours, menu variety and the cost of food. These issues, along with occasional poor service and limited room service options, show room for improvement in ensuring consistent, high-quality dining experiences.
Rooms at Hotel Meliá Bilbao are generally praised for their spaciousness, comfort and beautiful views. Guests commend the large bathrooms, comfortable beds and modern amenities. However, some mention maintenance concerns such as outdated furniture and inconsistent shower temperatures. Overall, the rooms offer a good balance of space and amenities with the broad consensus being on their cleanliness and thoughtful design.
Cleanliness across the hotel is mostly impressive with many guests noting the spotless conditions of rooms, bathrooms and common areas. Yet, some report specific issues such as dust, hair and minor odors in certain rooms. Consistent high standards in cleanliness, particularly in common areas like the lobby and carpets, would better align with five-star expectations.
The staff at Hotel Meliá Bilbao is frequently lauded for their friendliness and professionalism. Their welcoming and courteous demeanor significantly enhances the guest experience, earning high marks for efficiency and attentiveness. Occasional issues such as language barriers and subpar service in the restaurant are minor compared to the overall positive sentiment.
WiFi service at the hotel receives mixed feedback. While many guests find the internet connection good and high-speed, others face challenges with weak or inconsistent signals, particularly in certain rooms. Addressing these discrepancies would enhance the guest experience.
The gym receives generally positive reviews for its modern and well-equipped facilities, cleanliness and 24-hour availability. Some suggest updates and better maintenance for a more complete fitness experience. The pool, located on the 6th floor, is highly praised for its cleanliness, consistent heated temperature and breathtaking views, despite some noting its size limitation and occasional crowding.
Parking at the hotel is convenient and secure but can be costly and challenging due to high fees, tight spaces and high occupancy rates. Nearby alternative parking options may offer a more economical solution.
Overall, Hotel Meliá Bilbao offers a blend of excellent location, comfortable accommodations, standout breakfast and commendable staff service, punctuated by minor areas for improvement in dining variety, WiFi reliability and parking logistics.
Hotel Palacio Urgoiti is characterized by its strategic location, seamlessly blending tranquility and convenience. Nestled amidst picturesque hills and lush greenery, the hotel offers a peaceful retreat with easy access to Bilbao and its airport, making it an ideal base for exploring the region's attractions.
Guest experiences with the breakfast are predominantly positive, highlighting a varied and extensive buffet featuring local products and options for different dietary needs. The pleasant dining area, coupled with helpful staff, enhances the dining experience, despite some guests finding the breakfast overpriced or lacking in lactose-free options.
The hotel's culinary offerings at dinner receive commendations for their delicious and locally inspired dishes with many enjoying the ambiance of the dining settings. However, some guests noted that the portions could be larger and the menu more varied, particularly for vegans and vegetarians.
Rooms at Hotel Palacio Urgoiti are consistently praised for their spacious size, comfort and cleanliness. Guests appreciate the tasteful decor, large beds and well-appointed amenities, although a few mentioned issues like occasional ventilation noise and dated furniture. The overall quiet and relaxing environment, along with beautiful views, contributes to a comfortable stay.
Cleanliness is a strong point with most areas of the hotel, including rooms and common spaces, being well-maintained. Despite some minor lapses, such as occasional dust and mold, guests generally find the hotel clean and inviting.
The staff is frequently highlighted for their friendliness and professionalism. Reception personnel are particularly praised for their efficient and welcoming service with many guests noting the personal touches provided by the staff. While restaurant service occasionally fell short, the overall commitment to guest satisfaction remains a standout feature.
The indoor pool receives mixed reviews, but is appreciated for its relaxing environment and cleanliness. Some guests noted that the pool could be larger and the water temperature more consistent, but it remains a pleasant amenity, especially for families.
Hotel Palacio Urgoiti stands out as a family-friendly destination with spacious and comfortable rooms, accommodating both families and pets. The hotel is noted for its welcoming environment, making it a popular choice for family celebrations and trips with pets.
Golf enthusiasts will find the hotel's Par-3 course a delightful challenge amidst serene surroundings. The free access to golf equipment and beautiful views add to the appeal, making it an excellent choice for a relaxing golf getaway.
While the comfort of the beds receives varying opinions, many guests find them very comfortable, contributing to restful sleeps.
For business travelers, the hotel offers a conducive environment with accessible amenities, though some accessibility issues were noted, such as the need for a vehicle to reach the property.
In summary, Hotel Palacio Urgoiti provides a blend of peaceful, scenic retreat with convenient access to Bilbao, supported by spacious and clean accommodations, friendly and professional staff and a family-friendly and pet-friendly atmosphere, making it a highly recommended choice for various types of travelers.
Agroturismo Azkarraga stands out as a tranquil sanctuary nestled amidst lush greenery, providing guests with a serene retreat away from life’s hustle and bustle. Its picturesque location, just half an hour from Bilbao and a charming beach, offers breathtaking views and total peace, complemented by a warm welcome from the owner and friendly staff. The beautifully designed rooms, featuring modern elegance and cozy comfort, promise relaxation with exquisite views, luxurious amenities, and pristine cleanliness. Guests revel in the comfort of spacious suites equipped with terraces, ideal for soaking in the serene landscape.
The culinary offerings at Agroturismo Azkarraga are truly extraordinary, with breakfast and dinner consistently celebrated by guests. The breakfast, a luxurious affair, is praised for its variety, freshness, and thoughtful presentation, offering a delightful start to the day with local products and homemade favorites, like cheesecake. Dinner, led by Fernando’s skillful culinary artistry, presents gourmet-quality meals characterized by fresh, seasonal, and local ingredients, making each dish memorable and worth every penny.
The staff at Agroturismo Azkarraga, especially Fernando, receive commendations for their exceptional hospitality and attentiveness. Their friendly and service-oriented approach enhances the guest experience, ensuring that every visitor feels welcome and cared for. The spa facilities, notably the private indoor pool and sauna offered at no extra charge, provide an exclusive relaxation experience. Though the pool may be slightly chilly, the enchanting spa ambiance, coupled with reserved private sessions, supports a tranquil and intimate atmosphere.
Overall, Agroturismo Azkarraga offers a harmonious blend of peaceful surroundings, remarkable amenities, and outstanding hospitality, making it a standout destination for those seeking relaxation and rejuvenation in a charming rural setting.
Rural Palace presents a delightful escape into the heart of nature, offering guests a serene and picturesque setting in a charming village. The location impresses with its beautiful views of the surrounding valley and countryside, allowing guests to unwind and disconnect from city life while remaining conveniently accessible to Santander and Bilbao. Accommodations at Rural Palace are spacious, clean, and elegantly furnished, featuring delightful wooden decor and providing a cozy, palace-like atmosphere complemented by modern conveniences such as private bathrooms and fridges. While some rooms are on the smaller side, they overall offer a tranquil and comfortable retreat.
Cleanliness is a strong suit at Rural Palace, with the property being well-maintained and tidy. Despite minor issues, such as occasional untidy bathtubs and missing towel racks, the hotel ensures a clean and welcoming environment. The staff at Rural Palace receive high praise for their exceptional kindness and attentiveness, with the owners fostering a homely atmosphere that enhances the overall guest experience. Notably, Iñigo and Iñaki are commended for their outstanding service and hospitality.
The pool at Rural Palace stands out as a tranquil haven, offering guests a peaceful, heated retreat amidst the mansion's grandeur. Its serene environment and spacious setting contribute to a rewarding experience, even though some suggest enhancing the area with a garden. Altogether, the combination of stunning location, comfortable accommodations, and exceptional service creates an enriching experience, with Rural Palace serving as an ideal spot for relaxation and rejuvenation.