Alpha Hotel Eastern Creek
Blacktown
-33.80236400,
150.87058800
,
Cnr Peter Brock And Brabham Drive, Eastern Creek
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Summary of reviewsAlpha Hotel Eastern Creek is strategically located, especially beneficial for motorsport enthusiasts due to its proximity to Sydney Motorsport Park. Its quiet surroundings and accessibility to other notable venues like the Eastern Creek Dragway and Sydney Zoo make it a versatile choice for both leisure and business travelers.
The hotel's breakfast service is highly regarded for its quality, variety and value with the on-site restaurant receiving praise for its excellent food and barista-made coffee. However, occasional concerns about food temperature and buffet quality were noted. Dinner at the hotel follows suit with the Oak Bar & Grill standing out for its fantastic service and well-received menu, although some mixed reviews exist.
Guest rooms are frequently described as spacious, comfortable and modern, often equipped with convenient amenities like kitchenettes. Despite the generally positive feedback, some areas for improvement were identified, particularly regarding housekeeping consistency and maintenance.
Cleanliness has mixed reviews; while many guests find the rooms clean and comfortable, some reported issues with bathroom cleanliness and inconsistent housekeeping services.
The hotel staff consistently receive high marks for their friendly and helpful demeanor, contributing significantly to the positive guest experience, despite a few isolated negative interactions.
WiFi connectivity is generally praised for being fast and reliable, adding to the convenience of the stay. The gym, while basic and sometimes outdated, is appreciated for its availability and security, though cleanliness and maintenance could be improved. The indoor pool is a welcome feature, especially for children, despite occasional complaints about its temperature.
Parking is largely hassle-free with free and ample spaces, though some challenges exist during busy events and the parking lots could be more secure and conveniently located.
Bed comfort receives mixed reviews; many guests find the beds comfortable and clean, while others feel they are too firm or of lower quality. This area seems to vary based on personal preferences.
Overall, Alpha Hotel Eastern Creek offers a strong four-star experience, living up to its rating with quality service, convenient location and generally positive amenities, making it an attractive option for a wide range of travelers.
Categories
The hotel's breakfast service is highly regarded for its quality, variety and value with the on-site restaurant receiving praise for its excellent food and barista-made coffee. However, occasional concerns about food temperature and buffet quality were noted. Dinner at the hotel follows suit with the Oak Bar & Grill standing out for its fantastic service and well-received menu, although some mixed reviews exist.
Guest rooms are frequently described as spacious, comfortable and modern, often equipped with convenient amenities like kitchenettes. Despite the generally positive feedback, some areas for improvement were identified, particularly regarding housekeeping consistency and maintenance.
Cleanliness has mixed reviews; while many guests find the rooms clean and comfortable, some reported issues with bathroom cleanliness and inconsistent housekeeping services.
The hotel staff consistently receive high marks for their friendly and helpful demeanor, contributing significantly to the positive guest experience, despite a few isolated negative interactions.
WiFi connectivity is generally praised for being fast and reliable, adding to the convenience of the stay. The gym, while basic and sometimes outdated, is appreciated for its availability and security, though cleanliness and maintenance could be improved. The indoor pool is a welcome feature, especially for children, despite occasional complaints about its temperature.
Parking is largely hassle-free with free and ample spaces, though some challenges exist during busy events and the parking lots could be more secure and conveniently located.
Bed comfort receives mixed reviews; many guests find the beds comfortable and clean, while others feel they are too firm or of lower quality. This area seems to vary based on personal preferences.
Overall, Alpha Hotel Eastern Creek offers a strong four-star experience, living up to its rating with quality service, convenient location and generally positive amenities, making it an attractive option for a wide range of travelers.
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Guest Reviews
Alpha Hotel Eastern Creek enjoys an enviable location for motorsport enthusiasts and event-goers alike. The hotel's proximity to Sydney Motorsport Park (SMP) is frequently highlighted, offering unparalleled convenience for visitors attending races, festivals and other events. Being just across the road from the track makes it an ideal choice for those looking to minimize travel time and maximize their experience.
Apart from its closeness to SMP, the hotel is noted for its quiet surroundings, despite being near major highways, providing guests with easy access while retaining a peaceful atmosphere. The accessibility extends to other notable venues such as the Eastern Creek Dragway, Sydney International Equestrian Centre (SIEC) and Sydney Zoo, making it a strategic spot for a wide range of interests.
Reviewers also appreciate the convenience of the location for business purposes with several mentioning its suitability for their professional needs in Eastern Creek. The hotel’s positioning away from the hustle and bustle of the city center adds to its appeal, particularly for those looking to avoid the congestion.
Overall, Alpha Hotel Eastern Creek receives high marks for its strategic and highly convenient location, be it for motorsport, business or other local events, making it a favored choice for many travelers.
Alpha Hotel Eastern Creek offers a generally well-received breakfast experience with many guests praising the buffet's quality and variety. Numerous reviews highlight the breakfast as excellent, delicious, fantastic and lovely, emphasizing the pleasant and tasty food selection. Guests appreciate the good value for money and reasonable pricing with specific compliments directed at the barista-made coffee and the plentiful options available.
The friendly and helpful staff frequently receive commendations for enhancing the breakfast experience, making it more enjoyable for guests. The on-site restaurant is noted for serving some of the best food with options ranging between continental and full buffet breakfast.
However, there are mixed opinions with some guests mentioning that the buffet quality can be mediocre and the food is sometimes not hot or fresh. A few reviews point out issues such as overcooked scrambled eggs, limited choices and instances of cold or soggy food. Despite these occasional drawbacks, the majority of reviews lean positively, describing the breakfast as great, top-notch and exceptional, thus making it a notable highlight of their stay at the hotel.
Alpha Hotel Eastern Creek offers a dining experience that impresses guests with its good quality and variety. The on-site restaurant, often described as great and convenient, serves delicious food with a good menu selection, receiving praise for its fantastic service and warm atmosphere. Guests frequently mention the amazing steaks and delightful woodfire pizzas despite occasional average reviews. The Oak Bar & Grill, a highlight for many, provides exceptional meals, enhancing the overall dining enjoyment.
The hotel’s buffet breakfast is generally well-received, though some find it mediocre. Room service is highly appreciated, maintaining the high standards of the restaurant with prompt and courteous service.
Dining at Alpha Hotel Eastern Creek is characterized by plenty of food options, reasonably priced meals and a welcoming restaurant ambiance. Although a few negative remarks appear regarding the dinner and buffet quality, the positive feedback overwhelmingly praises the restaurant’s offerings, making it a significant part of the guest experience.
Alpha Hotel Eastern Creek boasts a majority of positive feedback regarding its rooms. Guests consistently emphasize the spaciousness and comfort of the accommodations. The rooms are frequently reported as clean, tidy and well-maintained with adequate amenities to satisfy the needs of visitors. Various reviewers found the rooms to be modern and stylish with well-appointed kitchenettes and comfortable beds. Many appreciated the peace and quiet, which facilitated a restful stay.
Despite these commendations, some guests pointed out areas needing improvement. Instances of inadequate housekeeping, such as dirty carpets and leftover bathroom items, were mentioned. Additionally, rooms were occasionally described as outdated or basic with problems including musty smells, loud air conditioning or broken fixtures like exhaust fans. Isolated reports of uncleanliness and pests detracted from the otherwise positive experience for a few guests.
Overall, guests value the spacious and clean rooms, comfortable ambiance and convenient location, though there is room for improvement in housekeeping and maintenance to ensure a consistently high standard.
Alpha Hotel Eastern Creek has a mixed reputation when it comes to bed comfort. Many guests found their beds to be comfortable, using adjectives like "comfortable," "very comfortable," "great," and "comfy" to describe their sleeping experience. Several reviews specifically mentioned that the beds were not only good, but also clean and that the rooms were well-maintained and cozy.
However, there are also numerous concerns regarding bed firmness and overall comfort. Some guests described the beds as "hard," "uncomfortable," and even "extremely uncomfortable." It appears that mattress quality varies with some saying the mattresses were "cheap" or "sunken." Additionally, pillows didn't escape criticism with a few guests noting they could use an upgrade to match the comfort of the beds.
Rooms and bedding, apart from the beds themselves, generally received positive feedback for cleanliness and comfort, making the bedrooms a mixed bag. For potential guests, the comfort of the bed may be a hit or miss, so personal preference on bed firmness could play a crucial role in their experience.
Alpha Hotel Eastern Creek has received a chorus of mixed feedback regarding its cleanliness from its guests. On the positive side, many visitors found the rooms to be clean, spacious and comfortable with frequent mentions of very clean facilities. Some praised the housekeeping services and appreciated the spotless condition of their accommodations. The staff's attentiveness and the overall comfort of the rooms also contributed to some pleasant experiences.
However, a significant number of guests also noted substantial issues. The bathrooms often came under fire for cleanliness problems with multiple mentions of them needing deeper cleaning, featuring unclean toilets, dirty bath plugs and even mouldy showers. Dust and stains on the carpets were another recurring theme and some guests encountered dirty conditions upon arrival, including unflushed toilets and waste like used tea bags.
The level of daily housekeeping service seemed inconsistent with several guests pointing out that rooms weren't serviced or cleaned daily and supplies not being sufficiently monitored. Despite the clean and comfortable rooms highlighted by some, these cleanliness inconsistencies and lapses, particularly with bathroom upkeep, left other guests dissatisfied with their stay.
In essence, while Alpha Hotel Eastern Creek can offer a clean and comfortable stay for some, there are notable areas, especially regarding bathroom cleanliness and regular housekeeping, that may need more rigorous attention.
Alpha Hotel Eastern Creek's staff consistently receive high praise from guests for their welcoming and helpful demeanor. From the reception to the bar and restaurant, friendly and accommodating staff create a positive atmosphere. Guests frequently highlight the efficiency and attentiveness of the team, particularly noting their swift resolution of any issues. Exceptional customer service seems to be a hallmark with numerous mentions of courteous and professional conduct.
However, there are occasional mentions of less favorable interactions, particularly with some staff behind the front counter and certain bar staff, citing unfriendly or unhelpful behavior. Despite these isolated incidents, the overarching sentiment remains overwhelmingly positive with repeated accolades for the staff's friendliness, politeness and readiness to go the extra mile.
In summary, the staff at Alpha Hotel Eastern Creek significantly contribute to the overall guest experience, fostering a warm and inviting environment that leaves a lasting impression on visitors.
Alpha Hotel Eastern Creek offers a diverse range of experiences when it comes to WiFi connectivity. Many guests appreciated the quality of the service, frequently describing it as good, fast and reliable. Phrases such as very good wifi, excellent wifi and great wifi appear consistently throughout the reviews. Guests often highlighted the benefit of having free and unlimited WiFi, adding to the convenience of their stay.
However, not all feedback was positive. A few guests encountered issues, mentioning that WiFi was not working at certain levels or that the connection was unreliable and slow in some instances. Despite these occasional drawbacks, the overall sentiment remains quite favorable with numerous guests experiencing a pleasant and efficient internet service during their stay at the hotel.
The gym at Alpha Hotel Eastern Creek offers a variety of amenities, making it especially convenient for travelers on business trips. Despite being described as small and basic, guests found it nice and well-equipped, suitable for maintaining fitness routines while away from home. However, some noted that the gym could use an update, as the equipment appeared outdated and worn and the facility lacked certain features like hand sanitizer and a functional water fountain. Cleanliness could also be improved. There is a separate key needed for gym access, ensuring a level of security. Although the TV in the gym wasn't always operational, the availability of the gym itself was appreciated by many guests who enjoyed using it.
Alpha Hotel Eastern Creek offers an indoor pool that guests generally found clean and pleasant. Many visitors noted the pool area as a nice and relaxing spot with some even describing it as refreshing. The pool's cleanliness received positive remarks, indicating good maintenance in that regard. However, numerous guests commented on the pool's temperature, mentioning that it often felt too cold despite being advertised as heated. This left some visitors unable to enjoy it fully. While the idea of a heated pool sounded inviting, the reality didn't meet expectations for warmth. Despite this, the indoor facility was appreciated with children enjoying its late hours of operation.
Guests at Alpha Hotel Eastern Creek generally find the parking situation positive with free parking readily available and plenty of spaces. Many reviewers highlight the ease of access to parking areas, which are conveniently located and offer adequate space for vehicles.
However, some guests do note certain drawbacks, such as the lack of secure parking and occasional issues with finding parking spots, especially during busy events like the V8 races. Construction has also led to a smaller carpark, making it sometimes inconvenient and resulting in a bit of a walk from parking to the hotel. Additionally, some guests found the parking lots to be small and not very ideally located.
There are mentions of undercover and off-road parking options and despite the few challenges, the overall sentiment suggests that parking at Alpha Hotel Eastern Creek is manageable and mostly hassle-free.
Alpha Hotel Eastern Creek offers an impressive four-star experience, presenting a mix of luxury and quality service. Being in close proximity to the Eastern Creek race track, it attracts those interested in the local attractions. The hotel services and amenities have been positively reviewed, living up to its four-star rating with great service and facilities. However, some guests noted that their requests were not always accommodated. Rooms on higher floors seem to offer a superior experience. Overall, Alpha Hotel Eastern Creek provides a fantastic stay that aligns well with its four-star classification.
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Location
Apart from its closeness to SMP, the hotel is noted for its quiet surroundings, despite being near major highways, providing guests with easy access while retaining a peaceful atmosphere. The accessibility extends to other notable venues such as the Eastern Creek Dragway, Sydney International Equestrian Centre (SIEC) and Sydney Zoo, making it a strategic spot for a wide range of interests.
Reviewers also appreciate the convenience of the location for business purposes with several mentioning its suitability for their professional needs in Eastern Creek. The hotel’s positioning away from the hustle and bustle of the city center adds to its appeal, particularly for those looking to avoid the congestion.
Overall, Alpha Hotel Eastern Creek receives high marks for its strategic and highly convenient location, be it for motorsport, business or other local events, making it a favored choice for many travelers.
Breakfast
The friendly and helpful staff frequently receive commendations for enhancing the breakfast experience, making it more enjoyable for guests. The on-site restaurant is noted for serving some of the best food with options ranging between continental and full buffet breakfast.
However, there are mixed opinions with some guests mentioning that the buffet quality can be mediocre and the food is sometimes not hot or fresh. A few reviews point out issues such as overcooked scrambled eggs, limited choices and instances of cold or soggy food. Despite these occasional drawbacks, the majority of reviews lean positively, describing the breakfast as great, top-notch and exceptional, thus making it a notable highlight of their stay at the hotel.
Dinner
The hotel’s buffet breakfast is generally well-received, though some find it mediocre. Room service is highly appreciated, maintaining the high standards of the restaurant with prompt and courteous service.
Dining at Alpha Hotel Eastern Creek is characterized by plenty of food options, reasonably priced meals and a welcoming restaurant ambiance. Although a few negative remarks appear regarding the dinner and buffet quality, the positive feedback overwhelmingly praises the restaurant’s offerings, making it a significant part of the guest experience.
Rooms
Despite these commendations, some guests pointed out areas needing improvement. Instances of inadequate housekeeping, such as dirty carpets and leftover bathroom items, were mentioned. Additionally, rooms were occasionally described as outdated or basic with problems including musty smells, loud air conditioning or broken fixtures like exhaust fans. Isolated reports of uncleanliness and pests detracted from the otherwise positive experience for a few guests.
Overall, guests value the spacious and clean rooms, comfortable ambiance and convenient location, though there is room for improvement in housekeeping and maintenance to ensure a consistently high standard.
Beds
However, there are also numerous concerns regarding bed firmness and overall comfort. Some guests described the beds as "hard," "uncomfortable," and even "extremely uncomfortable." It appears that mattress quality varies with some saying the mattresses were "cheap" or "sunken." Additionally, pillows didn't escape criticism with a few guests noting they could use an upgrade to match the comfort of the beds.
Rooms and bedding, apart from the beds themselves, generally received positive feedback for cleanliness and comfort, making the bedrooms a mixed bag. For potential guests, the comfort of the bed may be a hit or miss, so personal preference on bed firmness could play a crucial role in their experience.
Cleanliness
However, a significant number of guests also noted substantial issues. The bathrooms often came under fire for cleanliness problems with multiple mentions of them needing deeper cleaning, featuring unclean toilets, dirty bath plugs and even mouldy showers. Dust and stains on the carpets were another recurring theme and some guests encountered dirty conditions upon arrival, including unflushed toilets and waste like used tea bags.
The level of daily housekeeping service seemed inconsistent with several guests pointing out that rooms weren't serviced or cleaned daily and supplies not being sufficiently monitored. Despite the clean and comfortable rooms highlighted by some, these cleanliness inconsistencies and lapses, particularly with bathroom upkeep, left other guests dissatisfied with their stay.
In essence, while Alpha Hotel Eastern Creek can offer a clean and comfortable stay for some, there are notable areas, especially regarding bathroom cleanliness and regular housekeeping, that may need more rigorous attention.
Staff
However, there are occasional mentions of less favorable interactions, particularly with some staff behind the front counter and certain bar staff, citing unfriendly or unhelpful behavior. Despite these isolated incidents, the overarching sentiment remains overwhelmingly positive with repeated accolades for the staff's friendliness, politeness and readiness to go the extra mile.
In summary, the staff at Alpha Hotel Eastern Creek significantly contribute to the overall guest experience, fostering a warm and inviting environment that leaves a lasting impression on visitors.
Wi-Fi
However, not all feedback was positive. A few guests encountered issues, mentioning that WiFi was not working at certain levels or that the connection was unreliable and slow in some instances. Despite these occasional drawbacks, the overall sentiment remains quite favorable with numerous guests experiencing a pleasant and efficient internet service during their stay at the hotel.
Gym
Pool
Parking
However, some guests do note certain drawbacks, such as the lack of secure parking and occasional issues with finding parking spots, especially during busy events like the V8 races. Construction has also led to a smaller carpark, making it sometimes inconvenient and resulting in a bit of a walk from parking to the hotel. Additionally, some guests found the parking lots to be small and not very ideally located.
There are mentions of undercover and off-road parking options and despite the few challenges, the overall sentiment suggests that parking at Alpha Hotel Eastern Creek is manageable and mostly hassle-free.
4 Star
Yes, Alpha Hotel Eastern Creek has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Alpha Hotel Eastern Creek.
No, Alpha Hotel Eastern Creek doesn't allow dogs.
Yes, parking facilities are available at Alpha Hotel Eastern Creek.
Yes, Alpha Hotel Eastern Creek has a gym.
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